Nothing happens when i agree to update my itunes software

hello,
when itunes asks me to update the software, i agree but nothing happens. a download window or something is supposed to appear, but it doesn't. i already checked my windows firewall.

Try updating your iTunes using an iTunesSetup.exe (or iTunes64Setup.exe) installer file downloaded from the Apple website:
http://www.apple.com/itunes/download/

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