Nothing happens when I press the right button on the desktop

Hello,
I installed Windows 8.1 on my laptop a few months ago and since then it's been working quite well. But lately there's one thing that has been bothering me - whenever I try to open the desktop menu by pressing the right button of my touchpad, nothing
will happen. It seems that it's loading, but in fact it never really loads. I consider this an inconvenience and would be glad if you find the time to answer me.

Hi Maria,
Could you make sure your touchpad is without problem?
First of all, I suggest you go to touchpad manufacturer's website to get the latest driver of your model for Windows 8.1.
If it's not helpful, you may have an incompatible Shell Extension installed.
I suggest you download and run Shell Extensions Viewer, with which you can see what's installed, and even methodically disable the 3rd party shell extensions (logging off and on again before testing).
http://www.nirsoft.net/utils/shexview.html
If it doesn't resolve the issue, please try to use the System File Checker tool to troublshoot problems on your computer:
Use the System File Checker tool to repair missing or corrupted system files
http://support.microsoft.com/kb/929833
Karen Hu
TechNet Community Support

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Nothing happens when I press the right button on the desktop

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