Nothing is happening when itunes is opened and i connect the iphone 4 to it

I just bought the 32g iphone 4 and when i turn off my other phone and connect this new iphone nothing is popping up in my itunes.
Please, please, please someone help me!

Is your computer a laptop computer or a desktop?
Look at the underside if it is a laptop and you should find the make/model. Look at the back if it is a desktop.
Even more basic, is it a Mac (Apple computer) or a PC?
To find the OS if it is a PC, do a restart when it reboots it should say WindowsXP or Windows Vista, or Windows 7. If it is a Mac click on the Apple in the top left hand corner then click on About this Mac. A window will open and you should find the OS version number, like 10.4.11 or 10.5.8.

Similar Messages

  • PC crashes when itunes is installed and I connect my iphone

    I am running Windows XP Home and just reformatted my hard drive in an effort to figure out why my pc would crash every time I hooked up my iphone 4S via USB. The pc screen would go black immediately and then the pc would reboot.
    I have service pack 3 and all my windows updates are up to date. All my drivers are also up to date. I have not installed a printer, web cam, or other imaging device. I could now plug my iphone in via USB and windows xp recognized it as an image device and opened a folder with all of my iphone photos inside it.
    However, as soon as I installed the latest version of itunes and tried to conect my iphone to synch, my pc crashed as it had before, with the black screen and reboot. As long as itunes is installed it does this every time.
    I uninstalled itunes and my pc went back to recognizing the iphone as an image device and opens a folder with all of my iphone photos inside it.
    Any thoughts on what's happening here?  I am stumped and don't know what else to try.  Thanks!  :-)

    Is your computer a laptop computer or a desktop?
    Look at the underside if it is a laptop and you should find the make/model. Look at the back if it is a desktop.
    Even more basic, is it a Mac (Apple computer) or a PC?
    To find the OS if it is a PC, do a restart when it reboots it should say WindowsXP or Windows Vista, or Windows 7. If it is a Mac click on the Apple in the top left hand corner then click on About this Mac. A window will open and you should find the OS version number, like 10.4.11 or 10.5.8.

  • I forgot my passcode and i connected the iphone to itunes the problem is its not backed up and i have important stuff on it is there any way i can get my password without restoring please and to just prove that it isnt stolen the iphone has my name

    i connected the iphone to a new itunes it told me that its restoring and itwill take 5 more hours and i did as told although i have so many things on the iphone i dont wanna lose then for my luck it suddenly opened again and it asked for the passcode please anyone help me get it is there a way that apple can open it for me and a huge proof that it isnt stolen my apple id is on it my pictures my name and everythingso please help as soon as possible and ill be more than thankful

    The short answer is no. If you don't remember the passcode, there is no way around it. You have to restore the phone.

  • My Itunes continues to have an error when trying to open and Windows closes the program. I have uninstalled and re-installed several times but continue to get the same error. HELP?

    Windows shuts down my itunes evrytime I try to open it because of an error. I have unistalled and re-installed several times with the same results. HELP???

    what's the error specifically
    or does it say itunes has encountered a problem and needs to close because if that's the case then try these steps
    -download and install quicktime at the apple website
    or
    http://support.apple.com/kb/TS1717

  • ITunes not opening and not on the program list to uninstall

    iTunes will not open at all.  I am not getting any error messages.  I see iTunes in the program list but clicking on it does absolutely nothing other than an hourglass for a second or 2.  Then I was thinking to uninstall and reinstall iTunes but it is not in my uninstall program list at all.  Not sure what to do at all.  Does anyone know how to fix either of these issues?  I am using Windows 7.

    clucas,
    Does iTunes.exe and/or iTunesHelper.exe show up in the Task Manager?
    This article suggests one possible resolution:
    http://docs.info.apple.com/article.html?artnum=302386
    This relates to one program that can cause this kind of error:
    http://docs.info.apple.com/article.html?artnum=302775
    This article can help isolate which applications running in the background might be interfering:
    http://docs.info.apple.com/article.html?artnum=302538

  • Why does my itunes keep freezing and give me the rainbow wheel of death?

    Whenever I am doing stuff on my computer it will randomly freeze up and I am almost positive it only happens when iTunes is open and playing. I have a lot of free space on my hardrive even though I have around 6000 songs and a bunch of movies on there. I just downloaded a bunch of games form the app store too that could be taking up space. Please let me know if you can help!

    what model year make computer do you have what os are you on how much ram do you have?
    go to launchpad (yeah I said it) utilities> system information.
    on the left hand side, hardware should be highlight and you will have all the information you need to give us.
    Feel free to exclude your serial number. you can do so in preview. But it doesn't really matter, and it would be nice to have a reference of it somewhere should it ever get stolen. it your choice. 

  • Inserting music cd when itunes is open causes instant reboot

    When itunes is open and I insert a music cd with .cda files on it the computer instantly reboots. It reads and plays back the files fine on other players, but obviously this is no helpful if I want to import into the itunes library.
    I found some posts with similar problems but no solutions posted. Any ideas? Please let me know if I can supply some more info to help find the solution.
    BTW I upgraded the itunes today, but problem remains.
    TIA
    Digikiwi

    I've been researching and came across Windows Debugger: Here's the report form the memory dump
    Microsoft (R) Windows Debugger Version 6.6.0003.5
    Copyright (c) Microsoft Corporation. All rights reserved.
    Loading Dump File [C:\WINDOWS\Minidump\Mini061106-04.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    Symbol search path is:
    SRVc:symbolshttp://msdl.microsoft.com/download/symbols
    Executable search path is:
    Windows XP Kernel Version 2600 (Service Pack 2) UP Free x86 compatible
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 2600.xpspsp2gdr.050301-1519
    Kernel base = 0x804d7000 PsLoadedModuleList = 0x805531a0
    Debug session time: Sun Jun 11 12:05:18.625 2006 (GMT+12)
    System Uptime: 0 days 0:05:25.233
    Loading Kernel Symbols
    Loading User Symbols
    Loading unloaded module list
    * Bugcheck Analysis *
    Use !analyze -v to get detailed debugging information.
    BugCheck 100000D1, {87b246f0, 2, 1, 86dc34ff}
    Unable to load image Vax347b.sys, Win32 error 2
    * WARNING: Unable to verify timestamp for Vax347b.sys
    * ERROR: Module load completed but symbols could not be loaded for Vax347b.sys
    Probably caused by : Vax347b.sys ( Vax347b+ef58 )
    Followup: MachineOwner
    kd> !analyze -v
    * Bugcheck Analysis *
    DRIVERIRQL_NOT_LESS_OREQUAL (d1)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high. This is usually
    caused by drivers using improper addresses.
    If kernel debugger is available get stack backtrace.
    Arguments:
    Arg1: 87b246f0, memory referenced
    Arg2: 00000002, IRQL
    Arg3: 00000001, value 0 = read operation, 1 = write operation
    Arg4: 86dc34ff, address which referenced memory
    Debugging Details:
    WRITE_ADDRESS: 87b246f0
    CURRENT_IRQL: 2
    FAULTING_IP:
    +ffffffff86dc34ff
    86dc34ff 86b1d4dac100 xchg [ecx+0xc1dad4],dh
    CUSTOMERCRASHCOUNT: 4
    DEFAULTBUCKETID: COMMONSYSTEMFAULT
    BUGCHECK_STR: 0xD1
    LASTCONTROLTRANSFER: from 468b10fb to 86dc34ff
    SYMBOLON_RAWSTACK: 1
    STACK_TEXT:
    WARNING: Frame IP not in any known module. Following frames may be wrong.
    80500214 468b10fb 878d0f44 80000000 75006e7e 0x86dc34ff
    80500218 878d0f44 80000000 75006e7e bbbe804b 0x468b10fb
    8050021c 80000000 75006e7e bbbe804b 00000001 0x878d0f44
    80500220 75006e7e bbbe804b 00000001 568a4275 0x80000000
    80500224 bbbe804b 00000001 568a4275 cabe0f6c 0x75006e7e
    80500228 00000000 568a4275 cabe0f6c 087d8b57 0xbbbe804b
    STACK_COMMAND: dds @$csp ; kb
    FOLLOWUP_IP:
    Vax347b+ef58
    f7285f58 ?? ???
    FAULTINGSOURCECODE:
    FOLLOWUP_NAME: MachineOwner
    SYMBOL_NAME: Vax347b+ef58
    MODULE_NAME: Vax347b
    IMAGE_NAME: Vax347b.sys
    DEBUGFLR_IMAGETIMESTAMP: 426c9fbc
    FAILUREBUCKETID: 0xD1WVax347b+ef58
    BUCKET_ID: 0xD1WVax347b+ef58
    Followup: MachineOwner
    I hope this provides a bit more data to delineate the problem's source

  • When connected via USB, my Ipod Classic 160GB mounts as a disc drive, then changes to a white drive.  When iTunes automatically opens, it crashes trying to mount and/ or sync.  When it times out, my only choice is to restore, but that doesn't fix problem.

    I'm running OS 10.6.8 on my 3.06 GHz iMac Intel Core 2 Duo.   I recently upgraded to iTunes 10.5.2.  I'm not sure when the trouble started but I attempted a restore when the iPod would not play correctly.  It would start to play a file and get stuck on 0 seconds.  If I put the iPod on shufle, it will stall on 0 seconds for 15 seconds or so and then move on to the next track and stall again and so on.   Seemingly randomly, it will play a few tracks but eventually start skipping again.  This will continue until the battery is depleted which is fairly quick since the drive is constantly spinning.
    My 160GB iPod Classic after restore attempts now is up to date with 2.0.4. and of course, nothing works as it should and I would say the skipping issue is worse than ever.  
    When I connect with any of three USB connectors, the iPod mounts to the desktop as a grey/silver disk drive picon exactly like the Macintosh HD picon.   Then Finder will stall for a few minutes- spinning pinwheel.  Somehow, the dock is never affected and I am able to open other applications like Safari or tab through open windows- just no action on the desktop.  Eventually, iTunes automatically opens and Finder becomes responsive again.  At this point the grey drive picon on the desktop becomes a white drive mount picon, but the iPod does not mount in iTunes, yet.  At some point, the iPod attempts to sync, iTunes crashes with the spinning pinwheel and eventually times out and I am prompted to restore the iPod again.  Once restored,  the iPod properly mounts under devices in iTunes and, as I have done this several times, even occasionally changes to the regular iPod picon on the desktop.
    I have restored several times going as far a completely deleting iTunes from my iMac, downloading the latest directly from Apple.com, and attempting to restore again, but to no avail.
    I have even used the disk utility to verify and/or repair my Macintosh HD and iPod. 
    It seems lots of folks are going through this ordeal.  Has anyone had any success in fixing the issue, even if only temporarily?

    one more detail, after a restore, when I attempt to reload music to the ipod, if I try and move, say, 20 files, the transfer seems to work as it should but then stalls on the last file.  Eventually, the status will change to "Updates Files on (my ipod)" a and suggests the iPod is syncing  even though I have the auto sync feature turned off.
    This process eventually works itself out, and seems to take longer relative to the number of files I attempt to transfer.   Once done, howver, if I try and eject and dismount the iPod, iTunes stalls with the spinning pinwheel and I am warned that the iPod is syncing again with the spinning candy cane status bar.     Eventually thisd works itself out and the iPod dismounts from iTunes and the desktop and eventually the iPod is free to disconnect.
    Then if I try and play the music I just transfered, the iPod says there is no music loaded.
    Ideas?

  • I was updating the software on my iphone4. I got a message saying that it could not update. Now my iphone will not reboot. It only shows a pic to connect to itunes, but nothing is happening when i connect it.

    I was updating the software on my iphone4. I got a message saying that it could not update. Now my iphone will not reboot. It only shows a pic to connect to itunes, but nothing is happening when i connect it. How do I fix this?

    If you're not a developer then you really should not have upgraded.
    I'm unsure how you can fix this as you have already done a back-up on iOS 7 and apple don't support firmware downgrades.

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    [email protected] wrote:
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  • Itunes wont open and when re-installed received this msg: Service Apple mob device failed to start.  You have insufficent privileges to start system svc.  Help?

    Itunes wont open and when re-installed received this msg: Service Apple mob device failed to start.  You have insufficent privileges to start system svc.  Help?

    Download Itunes from Apple.com, not from within Itunes.
    Redo the install, following the below procedure.   However, when you re-install Itunes,  right click and run the install as administrator.   For Win 7, you have to hold down the cntrl and shift keys when you right click and then "run as administrator" will be an option.
    Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (Vista, Win 7 & later)
    Remove all of these items in the following order:
    iTunes
    Apple Software Update
    Apple Mobile Device Support (if this won't uninstall move on to the next item)
    Bonjour
    Apple Application Support
    Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
    The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
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    Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
    HT1925: Removing and Reinstalling iTunes for Windows XP
    HT1923: Removing and reinstalling iTunes

  • I am getting a 42404 error message when opening itunes and itunes will not let me connect my iphone to it trying to get me to restore. I need help?

    I am getting a 42404 error message when opening itunes and itunes will not let me connect my iphone to it trying to get me to restore. I need help? I am not that technically inclined and really simple terms  are appreciated.

    Try downloading the songs from a different device. If you are doing it from your iOS device, try form your computer.

  • When I start up the computer, the dialogue box opens and saying that the procedure entry point splite3_wal_checkpoint could not be located in the dynamic link library SQLite3.dll.  I tried to fix this problem by redownloading itunes, but the problem still

    When I start up the computer, the dialogue box opens and saying that the procedure entry point splite3_wal_checkpoint could not be located in the dynamic link library SQLite3.dll.  I tried to fix this problem by redownloading itunes, but the problem still persists.  How can I fix it?  thank you.

    With Windows Explorer, navigate to your C:\Program Files\Common Files\Apple\Apple Application Support folder.
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    Reboot and see if all is well
    In case that your OS is Windows 7 (64 bit)
    1. Open windows explorer, go to location C:\Program Files (x86)\Common Files\Apple\Apple Application Support
    2. Copy file "SQLite3.dll"
    3. Open new windows explorer, to to location C:\Program Files (x86)\Common Files\Apple\Mobile Device Support
    4. Paste file "SQLite3.dll" to the location.
    5. Reboot your computer, it should not display that message, it should be clear.
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  • When I start up the computer, the dialogue box opens and saying that the procedure entry point sqlite3_wal_checkpoint could not be located in the dynamic link library SQLite3.dll.  I redownload itunes, but the problem still persists.  How can I fix this?

    When I start up the computer, the dialogue box opens and saying that the procedure entry point splite3_wal_checkpoint could not be located in the dynamic link library SQLite3.dll.  I tried to fix this problem by redownloading itunes, but the problem still persists.  How can I fix it?  thank you.

    With Windows Explorer, navigate to your C:\Program Files\Common Files\Apple\Apple Application Support folder.
    Copy the SQLite3.dll that you should find there, navigate to the nearby Mobile Device Support folder, and Paste it in there also.
    Reboot and see if all is well
    In case that your OS is Windows 7 (64 bit)
    1. Open windows explorer, go to location C:\Program Files (x86)\Common Files\Apple\Apple Application Support
    2. Copy file "SQLite3.dll"
    3. Open new windows explorer, to to location C:\Program Files (x86)\Common Files\Apple\Mobile Device Support
    4. Paste file "SQLite3.dll" to the location.
    5. Reboot your computer, it should not display that message, it should be clear.
    Good Luck

  • HT1386 I installed Snow Leopard and have the latest version of iTunes. However, when I connect my iPhone, it charges and iPhoto opens, but iTunes doesn't seem to recognize the iPhone. It simply doesn't appear in the left column. What gives?

    I installed Snow Leopard and have the latest version of iTunes. However, when I connect my iPhone 4S, it charges and iPhoto opens, but iTunes doesn't seem to recognize the iPhone. It simply doesn't appear in the left column. What gives?

    http://support.apple.com/kb/TS1591

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