Nothing is working! Help!
Symptoms: Over the last 4 weeks, my 20gb iPod photo has randomly given me the sad icon. I let it rest for a while and it's back to normal.
Yesterday however, it has become permanent. So, when I try to turn it on, I get the Apple logo then the sad icon. When I plug it into the computer, Windows doesn't recognize it.
I've run through all of the Apple help pages, the five R's (obviously, it's impossible to restore it when it's not recognized by the computer).
Any answers, or should I just send it in?
Thanks in advance!
See these troubleshooting articles.
Sad iPod icon.
What does this picture on my iPod mean?
PC doesn't recognize the iPod is connected.
Try to restore it in disk mode.
Putting iPod into disk mode.
This icon is usually indicative of a hard drive problem, and if none of the above help, it will need service.
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I have an article for you that can provide some helpful troubleshooting steps to address your issue:
No sound through stereo headset1
Inspect the headset jack for debris and clean if necessary.
Connect the headset and make sure the connector is pushed in all the way.
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http://support.apple.com/kb/TS2802
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http://support.apple.com/kb/HT5818
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http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
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http://tinyurl.com/7ndy8tb
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Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
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~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
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Hello AlexCornejo,
Thanks for using Apple Support Communities.
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Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
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6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
• Launch Settings app
• Tap on Wi-Fi
• Tap on the blue arrow of the Wi-Fi network that you connect to from the list
• In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
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http://ipadnerds.com/fix-wifi-issue-ios-7/
Fix WiFi Issue for iOS 7
http://ipadnerds.com/fix-wifi-issue-ios-7/
iOS 6 Wifi Problems/Fixes
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https://discussions.apple.com/thread/4823738?tstart=240
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
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http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
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http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
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http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
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~~~~~~~~~~~~~~~~~~~~~~~
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
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http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
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http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
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http://thehowto.wikidot.com/wifi-connect-ipad
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https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Some Wi-Fi losses may stem from a problematic interaction between Wi-Fi and cellular data connections. Numerous users have found that turning off Cellular Data in Settings gets their Wi-Fi working again.
You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
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Somehow my nano now lost all its music so now its empty! Also, before windows used to recognize my ipod and i'd get a pop up saying "open to view files" but now I don't even get that anymore. I have also tried syncing it by putting them in disk mode but NOTHING has worked. I am getting so frustrated.
I followed all of the "steps" on the apple support page but none of that has worked too. PLEASE help me because I literally feel like just throwing my ipods out the window. I never had this problem before.When you connect your iPod to your PC, what appears on the iPod's display? Does the iPod charge when you have it plugged into the PC?
Are you running the latest version of iTunes (10.6.3)? It wouldn't hurt to also make sure your Windows OS has all of the latest patches and updates as well.
I assume you have plugged the iPod ino different USB ports located directly on your PC and tried using another 30 pin dock connector cable to rule out the possibility of a bad cable?
B-rock -
I have tried seemingly everything and my phone will not connect. I have reset network settings, rebooted my modem, tried the series of steps listed starting with turing on airplane mode...nothing has worked. I have time warner internet service and it connects just fine with my mac and my husband's ipad and LG phone. I have tried typing in my network name but it always says "could not find the network", which is frustrating when I'm using "the network" to google search this issue. Please help!!! Thank you!!
D13, thanks for these details. This an awesome clue. Are you able to connect to this Wi-Fi connection with other devices? Let's try a few steps to resolve this issue.
First, reset the network in Settings>General>Reset>Reset Network and power your device off/on.
Secondly, delete the Wi-Fi connection in Settings>Select your Wi-Fi>Forget this Network and the try to connect to that Wi-Fi again.
Lastly, try creating your Wi-Fi connection. Tap Settings>Enable Wi-Fi ON. From Choose a Network, select Other. Enter the Wi-Fi network name. Select Security. Select the Wi-Fi network type then select Other Network. Enter the Wi-Fi network password then select Join
Keep us posted.
LasinaH_VZW
Follow us on Twitter @VZWSupport -
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Yes but all your previous content from the old computer will be erased.
Read this:
Syncing to a "New" Computer or replacing a "crashed" Hard Drive -
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