Nothing recognises my ipod 5th gen-have tried everything grrr!!!

Everytime I plug my new ipod video to my Sony laptop I get a new hardware found pop-up and I cant ever find the driver for the ipod and it's never recognized in windows or itunes....I have tried reinstalling all the ipod software and itunes and nothing has seem to fix this problem can anyone help? My ipod mini still gets recognised. I have gone through all the tutorials and nothing is working. It is driving me mad, what can I do? Please help!!

Hey poppypoppy,
Have you tried assigning your iPod a different drive
letter? See these instructions below:
Log off of any other users on your computer (and
disconnect any iPods that are currently connected to
your computer, as well)
Then, put your iPod into Disk Mode, then follow these steps:
1 - Don’t plug in your iPod yet.
2 - Go to "START -> Control Panel -> Admin Tools (if
you don't see this, click on "classic view" button on
the left panel) -> Computer Management."
3 - Click on the "Disk Management" button in the left
panel area.
4 - Now, with "Computer Management" and Control Panel
windows opened, reset your iPod, and connect it.
5 - Right-click on your iPod's listing there (after a
few moments when it gets recognized in this drive
window), and click on "Change Drive letter and
Paths". Then the "Change..." button.
Here's what it should look like:
Assign your iPod the letter "M" "N", "O" or the like
(further along in the alphabet).
For more details, see this article:
Windows confuses iPod drive letter / Changing
drive letter
If your iPod isn't recognize to assign it a different
letter, or the above steps still don't work, then try
disconnecting all other USB devices from your
computer (other than your mouse and keyboard), and
see if you can re-assign your iPod's drive letter
works.
I hope that helps you.
-Kylene
If any post helps or
solves your problem, please click the "Solved" or
"Helpful" buttons on top of that post. Thank you for
helping the boards!
Hi, I followed what you said but my ipod doesn't even come up. Any ideas what else I can try?

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