Nothing will download from itunes to my iPad. Error message saying cannot download at this time.
Purchased a movie from itunes and it can't download. Says it cannot download at this time. Tried just a song and got the same message. Tried on another ipad and got the same message. Apps download from the app store without any problem.
Welcome to the Apple Community.
Try deleting the problematic file (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app (or video app) on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.
Similar Messages
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I cant download hd cinema on my ipad it keeps saying cant dowload at this time and i already
I cant download hd cinema on my ipad it keeps saying cant dowload at this time and i already Tried changing the date
Hello judychang,
Thanks for contributing to the Apple Support Communities.
It sounds like an item from the iTunes Store can't be downloaded on your iPad.
Try these steps next to resume the download:
If your download was interrupted using your iPhone, iPad, or iPod touch
From the Home screen, tap the iTunes app.
For iPhone or iPod touch, tap More > Downloads. For iPad, tap Downloads.
Enter your account name and password if prompted.
Tap the blue download arrow to resume.
If you can't complete the download on your iOS device, you can download it in iTunes on your Mac or PC and then sync it to your iOS device. You can also transfer purchases from your iPhone, iPad, or iPod to a computer.
From:
iTunes: How to resume interrupted iTunes Store downloads - Apple Support
Sincerely,
Jeremy -
When i try to download the new version of iTunes, I get an error message saying the download was for 32bit and I need the 64bit. How do i download 64bit?!?!
Which I get. But clicking on that link you provided does not give you the option of choosing between 32 and 64 bit installers.
Yeah, that was certainly a 32-bit installer file being referred to in the other message, too. (The 64-bit installer file is called iTunes64Setup.exe.)
Just in case it's an issue with your normal browser not working properly with the system-detection equipment on the page (there's a javascript control that checks for operating system specifics, and is supposed to deliver the correct Mac or Windows installers), let's try a different web browser for the download. If you use Firefox instead of IE (or vice versa), do you get offered an iTunes64Setup.exe instead of an iTunesSetup.exe? -
i press restore then my ipad mini thr say cannot updated at this time because iPad software update server could not be contracted or is temporarily unavailable..how to solve it?
Are you trying to restore via itunes or icloud? Which ever one you're doing, try the other.
Its most important to make sure itunes is updated, any security software is disabled, and to try another usb port/cord (if using itunes on a computer)
How to back up and restore (iCloud and iTunes)
http://support.apple.com/kb/HT1766
Unable to update or restore
http://support.apple.com/kb/HT1808?viewlocale=en_US
If all else fails, try another computer. (or network, if using icloud). -
why cant i download from itunes to my mac eror message keeps telling is i dont ave write access? how can i can this?
Apparently cookies was turned off in Safari. I rarely use it so I have no idea how that happened. Anyway, turning them on seems to have cured the problem.
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I bought series 4 of Greys Anatomy from itunes but it will not sync to ipad error messge says cannot be played on ipad . Is it an issue with Itunes/ipad and can I get my money back?
Welcome to the Apple Community.
In iTunes Preferences > store, make sure automatic downloads for music is enabled. -
Hi guys,
I need some everytime I try to download a song purchase from itunes I get the error message. 'Unable to Download Song' could not be downloaded at this time. I cannot even sync with itunes on the PC.
Kind regards
IanOne correction, from the icloud I was not able to listed to the entire song. So when you purchased the song if it wasn't downloaded to your library, chances are you have lost your opportunity to listen to it.
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Installing the latest update on my iPad - error message saying the iPad couldn't synchronize because of an internal error, and then - error message (OxE8004017) when trying to save, and then (2003) when trying to restore - nothing works anymore - On my iPad the only thing I see is a connector cord to iTunes and nothing else.
What can I do ???Same issue for me, recently I started having issues with apps no longer being able to access my Facebook account. But the iPad Facebook account settings will not accept my password, even though the Facebook app and Safari can access my account fine. The only significant events I recall that have occurred that may have triggered this have been that via my Facebook account I killed off a lot of so called authorised connections and I changed my user name, but still have the same email address and password.
I have tried just about every solution put forward on the net, short of a factory restore, back to new, on my iPad.
I have also; deleted my iCloud account, deleted the Facebook app and account, deleted Safari data.
One would think that after I have deleted my account from the iPad that it would ask for both username/email address and password, but it only asks for password, so the username is still stored somewhere that I am unable to delete.
I also see that no one seems to have been able to get an answer from Apple. So I'm guessing they have absolutely no idea themselves.
I am hesitant to put my username on Facebook back to what it was as Facebook only give you a few chances to change your username, then you are locked.
I have iOS 7.1.1 installed.
I did have a lot of respect for Apple and their devices as they just worked, but they are becoming tarnished by ignoring what seems to be a growing issue. -
When trying to download iTunes, I get an error message saying "the instaler encountered errors before iTunes could be configured. Errors occured during installation." But it gives me no more information as to what I can do. Help please?
Also I now can`t access any of my itunes library and am concerned that if I remove it from my computer I will lose everything as I have no option of accessing and therefore backing anything up. Any ideas?
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I'm using an earlier version of Firefox (v. 3.6.18), downloaded the add-on but it will not open. I received a error message saying safari can't open "firefox_sync-1.7-sm+fn+fx.xpi" because no available application can open it.
"Clear the Cache": Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove the Cookies" from sites causing problems: Firefox > Preferences > Privacy > Cookies: "Show Cookies"
See http://kb.mozillazine.org/Clearing_the_cache and http://kb.mozillazine.org/Cookies -
Can't download music from PC to IPhone 5. Error message says "Cannot copy item. The device has either stopped responding or has been disconected. But the phone is connected. Help!!
Hello iyurdin,
We've an article that can help keep your iPhone connected in Windows' eyes.
iOS: Troubleshooting USB connection
http://support.apple.com/kb/TS1286
Cheers,
Allen -
Whenever I open itunes in my ipad a message comes "cannot connect to iTunes Store"...help to get it right please, I have the new I pad and I was able to connect to iTunes before,and I use 3 g network..there is no network problem for sure because I could use safari and App Store perfectly...
Make sure cellular data is turned on..I checked and it was on
Tap Settings > General > Cellular
Switch Enable 3G to off then back on.
Same for Wi Fi. Tap Settings > Wi-Fi. Switch off then back on.'
Then restart the device.
edited by: cs -
When trying to download from IBooks I get an error message that says my Apple ID has been disabled.
When trying to download from IBooks I get an error message that says my Apple ID has been disabled. I have updated credit card, password, etc but still getting error message. What are next steps?
http://www.apple.com/support/appleid/contact/
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When trying to launch ITunes I get an error message saying that application fail to start because MSVCR80.dll file not found. Reinstalling app may fix problem.
I've just (finally) managed to fix this problem today. I checked the Apple Support forums, and it seems a lot of people are having the same problem.
I rang the Apple Support line, and the very helpful man (thanks Alan!) talked me through it stage by stage. If you go to the following page on the internet: http://support.apple.com/kb/TS5376 it takes you through the process. WARNING - it takes a little time!
Basically, the first thing you have to do is go to your Program Files and double click on your iTunes folder. There'll be a number of files with the suffix .dll - you need to move all the .dll files from that folder to your desktop - you can simply click and drag them on the desktop..
Next, uninstall iTunes - go to Control Panel / Add/Rempve Programs and when the list comes up remove iTunes. This will take a few minutes... Then reboot your computer.
Next, go back to Control Panel / Add Remove and Remove - IN THIS ORDER -
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support
Reboot again!
Next, check in your Program Files that the iTunes folder is completely gone - if it has, great: if it hasn't, right-click on the folder and press Shift and Delete - it will say "Are you sure you want to completely remove the folder "iTunes"? Click on "Yes".
Reboot!
Then go to the iTunes download page and voila! It should download iTunes without any problems... well it did for me.... Good luck! -
When i try and download an app i get an error message saying 'error 1004 please try again later' what is this, and what shall i do?
That's what I found about error 1004 in this article: http://support.apple.com/kb/TS1275
Error 1004 and 1013: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to default on Windows. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service.
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