Nothing will install or update
Nothing will install, not even a Flash Player update. Does anyone have any idea what it could be?
Exactly what happens when you try to install? Are you getting any error messages? If so, what do they say?
How large is you HD and how much space do you have left?
Please detail ALL you have done so far in the way of troubleshooting? Need this info to avoid the been there done that scenarios.
Similar Messages
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I just did the upgrade to snow leopard from tiger, and now nothing will install. I tried installing the combo, but it is doing the same as it did when I tried to install Ilife 09. It goes through the preinstallation process, asks where it will be put, then says to push install. I do and it grays for a minute and then re-high lights but no installation ever starts. I am super stuck! Help!
Try deleting this file.
com.apple.softwareupdate.plist
~/Library/Preferences.
Move that file to the Trash and restart your Mac.
If that does not help, boot from the SL disk and run Disk Utility to check for errors on the startup disk.
Insert the SL disk and Restart, holding down the "C" key until grey Apple appears.
Go to Installer menu and launch Disk Utility.
Select your HDD (manufacturer ID) in the left panel.
Select First Aid in the Main panel.
*(Check S.M.A.R.T Status of HDD at the bottom of right panel. It should say: Verified)*
Click Repair Disk on the bottom right.
If DU reports disk does not need repairs quit DU and restart.
If DU reports errors Repair again and again until DU reports disk is repaired.
When you are finished with DU, from the Menu Bar, select Utilities/Startup Manager.
Select your start up disk and click Restart
From your previous post here... http://discussions.apple.com/message.jspa?messageID=10689669#10689669
*"I will download that as well as do a repair!!"*
Did you repair disk permissions??
Carolyn -
Everytime Firefox starts it says it will install an update and nothing happens
When I start FF, I get a message that an update is being installed, & FF will start in a moment. Then I get a grey screen with a link to learn more bout the update. When I click on it nothing happens. So I close it and FF starts in a few minutes. This happens with every start.
See:
* http://kb.mozillazine.org/Software_Update (Software Update not working properly)
Remove the files in the updates and updates\0 folder.<br />
You may need to delete active-update.xml and updates.xml as well if present.
C:\Documents and Settings\<user>\Local Settings\Application Data\Mozilla\Firefox\Mozilla Firefox\updates
(%USERPROFILE%\Local Settings\Application Data\Mozilla\Firefox\Mozilla Firefox)
If you have problems with updating then best is to download the full version and uninstall the currently installed version.<br />
You may need to remove the Firefox program folder to do a clean install of the new version.
Do a clean (re-)install:
Download a fresh Firefox copy and save the file to the desktop.
* Firefox 4.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
* Do not remove personal data if you uninstall the current version.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder] and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox. -
Nothing Adobe will install or update! PLEASE help!
It started when I went to update Adobe Reader and Flash Player. Whether I completely remove them and try to instal from scratch or just try to update I get this error window popping up.
Firefox could not install the file at
http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.xpi
because: Unexpected installation error
Review the Error Console log for more details.
-203
I'm using Firefox and have Windows Vista. Thank you in advance for any help you guys might be able to give me!Hi, Use the Administrator account. Download the Uninstaller and SAVE it to your Desktop:
http://kb2.adobe.com/cps/141/tn_14157.html
Then download the Flash Player Installer for Firefox and SAVE it to your Desktop:
http://fpdownload.macromedia.com/get/flashplayer/current/install_flash_player.exe
Then downlad the Flash Player Installer for Internet Explorer and SAVE it to your Desktop:
http://fpdownload.macromedia.com/get/flashplayer/current/install_flash_player_ax.exe
Be sure to read over the Uninstaller instructions for system tray, and Make sure you use the Administrator Account.
When you have that done, Close ALL browsers. Run the Uninstaller and when finished, Reboot(restart) your computer.
When fully rebooted, Reboot again (to clear all old files out)
Then Run the Firefox Installer, then Run the IE Installer and when finished, Reboot Once.
Test both browsers here: http://www.adobe.com/software/flash/about/
Then Using IE, go to manage add ons (all add ons) and find Shockwave Flash Object and make sure it is Enabled.
Then Using FF, find the SWF vs 10.1.53.64 plug-in and make sure it is Enabled.
If you have any questions, just post.
Thanks,
eidnolb
Note: If you don't want Flash Player in IE, then ignore that link.
I would wait and Install Reader after a fix has been released. -
I downloaded Acrobat after paying the subscription, but nothing will install. Help!
The .dmg file downloaded. I opened it, and nothing happens. How can I get this to install? I've tried re-downloading, and no change.
[discussion moved to Acrobat Installation & Update Issues forum]
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Will installing X11 update create any problem to my iMac?
While trying to run the recent Gimp update (2.6.4), the X11 needed to be updated to latest version (2.3.2.1). Apple installed version shows 2.1.5 on my iMac & software update is not showing the latest version.
So, I am hesitant (scared?) to install latest X11 version & keen to know anyone installed it without any problems to their Macs & other applications etc. Thanks for any input.
Best.it's ok to install the latest version
http://xquartz.macosforge.org/trac/wiki/WikiStart
I haven't done it but many people on this forum have. It works fine. the only thing you should remember is that you'll have to reinstall it after every system update. -
'Gateway laptop---2005. Windows XP Media Ctr Edition
Hi,
If you have security software (antivirus, firewall etc.) you can try to temporarily disable it for a few minutes, visit a safe site (e.g. https://www.mozilla.org/en-US/thunderbird), download and check. Please also see [http://kb.mozillazine.org/Firewalls#Firewall_pitfalls this].
If it works you can then try deleting all existing instances of Firefox and its related processes/files in all the different configuration modules/areas of the security software like process monitoring, sub/spawned process control, virtualization, HIPS etc., in addition to the security software's main configuration panel. Instead create new fully allowed/trusted rules for Firefox + its related processes in all the different modules/panels - a genuine/original Firefox installer as well as all the installed EXEs (Application) and DLLs (Application extension) are digitally signed by Mozilla Corporation (right-click > Properties > Digital Signatures). Even otherwise, some security software may also ask again when Firefox and/or its sub processes are started, and you may be able to allow/trust at that time. Please see [https://support.mozilla.org/en-US/kb/Firewalls this].
[http://kb.mozillazine.org/Firewalls AV/Firewalls Configuration] -
My screen is frozen with a picure of a plug trying to connect to an iTunes icon. I can't reboot my phone or sign on to iTunes. When I callmy cell phone number the call goes straight to voice mail! What happened? How do I get rid of the screen on my iPhone? Help please.
Thanks for any advice.There are multiple reasons why the update failed, unless you can provide an error message/code that came up then nodbody will know.
Now your iPhone is in recovery mode and will now need to be connected to a computer with iTunes and restored to factory settings. This will install the update at the same time.
If you have a back up of the iPhone before the issue occurred then after the restore to fqactory settings you can restore the back up to the iPhone. If there was no back up then I'm sorry your data is gone. -
On Intune, I'm not certain what to tick off that will install the updates on Windows 7 that reference at the beginning of it's description line... "Install this update to resolve issues in Windows." The only way that I can get this to prompt
for install is to manually run Microsoft Update. Equally odd is that when you run MU locally, these updates are detected and referenced as optional -- for example, 17 optional updates are available. But when you click on that link to review
these available updates, in the right pane detail for each update they are referenced as recommended.Yes, I know this is an old post, but I’m trying to clean them up. Did you solve this problem, if so what was the solution?
Garth Jones | My blogs: Enhansoft and
Old Blog site | Twitter:
@GarthMJ -
Why does Software Update want to install ProKit Update when I don't have any of the listed apps?
Software Update just prompted me to install ProKit Update 7.0. I don't have any of the applications listed in the description. I searched for each with Spotlight just to make sure. My Macbook has only a clean install of Snow Leopard, Microsoft Office 2008, and Xcode 4.0.2. Why am I being prompted to install this update?
Extracted from the description: This update is recommended for users of Final Cut Pro, Motion, Soundtrack Pro, DVD Studio Pro, iPhoto, Aperture, Final Cut Express, Logic Pro, MainStage, Logic Express and iAd Producer.Linc Davis wrote:
It doesn't check whether any of those applications are installed. All Macs come with iPhoto. You may have removed it, but SU doesn't know that.
I do not have iPhoto installed and it was never installed. iPhoto is part of iLife, which is on disc #2. I slicked the disk and did a clean install of Snow Leopard using only disc #1. I am surprised that Software Update doesn't check what is installed so it knows what update to install, I thought that was the whole point of Software Update. It seems to know what hardware drivers are installed and will only install updates for those specific drivers. But fine with me, I will install that update. -
I was prompted to install an update this morning which I did. After that, Firefox will not open at all. I click the icon and nothing happens. I tried uninstalling it and then re-installing it with no results.
== This happened ==
Every time Firefox opened
== I installed an update this morning. ==
== User Agent ==
Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_5_8; en-us) AppleWebKit/533.16 (KHTML, like Gecko) Version/5.0 Safari/533.16Hello Floyd.
Hopefully this support article is what you need:
https://support.mozilla.com/en-US/kb/Firefox+will+not+start
In any case, you may be having a problem with some Firefox add-on that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?
Whenever you have a problem with Firefox, whatever it is, you should make sure it's not coming from one of your installed add-ons, be it an extension, a theme or a plugin. To do that easily and cleanly, run Firefox in [http://support.mozilla.com/en-US/kb/Safe+Mode safe mode] and select ''Disable all add-ons''. If the problem disappears, you know it's from an add-on. Disable them all in normal mode, and enable them one at a time until you find the source of the problem. See [http://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes this article] for information about troubleshooting extensions and theme. You can troubleshoot plugins the same way.
If you want support for one of your add-ons, you'll need to contact its author. -
I have tried several times to install iTunes update 11.1.4 on my PC. I get a message saying that install was not successful and an error message of MSVCR80.dll not present, Error 7, (Windows error 126). I am told to reinstall iTunes, but nothing changes. What next? I've not had this problem with other updates requested by Apple.
I have also had the same problem with my Win 7 32 bit computer. I had great help from Apple techs in Montreal and Orlando for 2.5 hours. They helped me remove every trace of Apple products and clean the registry in two different ways. Each install gave the same problem! If Apple techs can't fix it (on some of our machines) then we are really in trouble. They promised to raise it with the "engineers" and get back to me with a solution. I am waiting and hoping. Otherwise maybe version 11.1.5 will have a fix ??
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Will not allow me to install any updates at all
Using 10.6.4 will not allow me to install any updates for itunes, flip4more, ect.
The Console keeps showing
1/3/11 6:15:47 AM com.apple.launchd[1] (org.ntp.ntpd[683]) posix_spawn("/usr/libexec/ntpd-wrapper", ...): Exec format error
1/3/11 6:15:47 AM com.apple.launchd[1] (org.ntp.ntpd[683]) Exited with exit code: 1
1/3/11 6:15:47 AM com.apple.launchd[1] (org.ntp.ntpd) Throttling respawn: Will start in 10 seconds
1/3/11 6:15:57 AM com.apple.launchd[1] (org.ntp.ntpd[684]) posix_spawn("/usr/libexec/ntpd-wrapper", ...): Exec format error
1/3/11 6:15:57 AM com.apple.launchd[1] (org.ntp.ntpd[684]) Exited with exit code: 1
1/3/11 6:15:57 AM com.apple.launchd[1] (org.ntp.ntpd) Throttling respawn: Will start in 10 seconds
1/3/11 6:16:07 AM com.apple.launchd[1] (org.ntp.ntpd[685]) posix_spawn("/usr/libexec/ntpd-wrapper", ...): Exec format error
1/3/11 6:16:07 AM com.apple.launchd[1] (org.ntp.ntpd[685]) Exited with exit code: 1
1/3/11 6:16:07 AM com.apple.launchd[1] (org.ntp.ntpd) Throttling respawn: Will start in 10 seconds
1/3/11 6:16:17 AM com.apple.launchd[1] (org.ntp.ntpd[688]) posix_spawn("/usr/libexec/ntpd-wrapper", ...): Exec format error
1/3/11 6:16:17 AM com.apple.launchd[1] (org.ntp.ntpd[688]) Exited with exit code: 1
1/3/11 6:16:17 AM com.apple.launchd[1] (org.ntp.ntpd) Throttling respawn: Will start in 10 seconds
Need help on how to stop this and get the updates to work.I am havin' this same problem. I've upgraded to Snow Leopard and when i checked for updates, in this case for 10.6.6 version, when I click to install, and the system should aks to me my password to continue, nothing happens. Then I've tried to install 10.6.6 combo to see what happens, nothing happened. So I started to search for a solution and I finded a guy with this same problem and he said that he went to update section on apple's website and downloaded the version 10.6.1 and then it worked fine. Unfortunately, in my case nothing happened, again.
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Launched software update on MacBook v. 10.5.8 during restart, update stalled now nothing will launch-quits unexpectedly. Help!
As long as the report ends up with 'Permissions repair complete' then, as far as permissions go, you are fine. You can ignore the various statements in the report:
Permissions you can ignore on 10.5 onwards:
http://support.apple.com/kb/TS1448
Some general advice on updating Leopard:
It is worth noting that it is an extreme rarity for updates to cause upsets to your system, as they have all been extensively beta-tested, but they may well reveal pre-existing ones, particularly those of which you may have been unaware. If you are actually aware of any glitches, make sure they are fixed before proceeding further.
So before you do anything else:
If you can, make a full backup first to an external hard disk. Ideally you should always have a bootable clone of your system that enables you to revert to the previous pre-update state.
Turn off sleep mode for both screen and hard disk.
Disconnect all peripherals except your keyboard and mouse.
1. Repair Permissions (in Disk Utility)
2. Verify the state of your hard disk using Disk Utility. If any faults are reported, restart from your install disk (holding down the C key), go to Disk Utility, and repair your startup disk. Restart again to get back to your startup disk.
At least you can now be reasonably certain that your system does not contain any obvious faults that might cause an update/upgrade to fail.
3. Download the correct version of the COMBO update from the Apple download site.
The Combo updater of Leopard 10.5.8 can be found here:
http://support.apple.com/downloads/Mac_OS_X_10_5_8_Combo_Update
If you prefer to download updates via Software Update in the Apple menu (which would ensure that the correct version for your Mac was being downloaded), it is not recommended to allow SU to install major (or even minor) updates automatically. Set Software Update to just download the updater without immediately installing it. There is always the possibility that the combined download and install (which can be a lengthy process) might be interrupted by a power outage or your cat walking across the keyboard, and an interrupted install will almost certainly cause havoc. Once it is downloaded, you can install at a time that suits you. You should make a backup copy of the updater on a CD in case you ever need a reinstall.
Full details about the 10.5.8 update here: http://support.apple.com/kb/HT3606
More information on using Software Updater here:
http://support.apple.com/kb/TA24901?viewlocale=en_US
Using the Combo updater ensures that all system files changed since the original 10.5.0 are included, and any that may have been missed out or subsequently damaged will be repaired. The Delta updater, although a temptingly smaller download, only takes you from the previous version to the new one, i.e. for example from 10.5.7 to 10.5.8. Software Update will generally download the Delta updater only. The preferable Combo updater needs to be downloaded from Apple's download site.
Now proceed as follows:
4. Close all applications and turn off energy saving and screensaver.
5. Unplug all peripherals except your keyboard and mouse.
6. Install the update/upgrade. Do not under any circumstances interrupt this procedure. Do not do anything else on your computer while it is installing. Be patient.
7. When it ask for a restart to complete the installation, click restart. This can take longer than normal, there are probably thousands of files to overwrite and place in the correct location. Do nothing while this is going on.
8. Once your Mac is awake, repair permissions again, and you should be good to go!
If your Mac seems slightly sluggish or ‘different’, perform a second restart. It can’t hurt and is sometimes efficacious! In fact a second restart can be recommended.
9. Open a few of your most used applications and check that all is OK. In this connection please remember that not all manufacturers of third party applications and plug-ins, add-ons, haxies etc, will have had time to do any necessary rewrites to their software to make them compliant with the latest version of your operating system. Give them a week or two while you regularly check their websites for updates.
N.B. Do not attempt to install two different updates at the same time as each may have different routines and requirements. Follow the above recommendations for each update in turn.
Lastly, Apple's own article on the subject of Software Update may also be useful reading:
http://docs.info.apple.com/article.html?artnum=106695
[b]If you are updating Safari (or just have):[/b]
Input Managers from third parties can do as much harm as good. They use a security loophole to reach right into your applications' code and change that code as the application starts up. If you have installed an OS update and Safari is crashing, the very [i]first[/i] thing to do is clear out your InputManagers folders (both in your own Library and in the top-level /Library), log out and log back in, and try again.
So, disable all third party add-ons before updating Safari, as they may not have been updated yet for the new version. Add them back one by one. If something goes awry, remove it again and check on the software manufacturer's website for news of an update to match your version of Safari.
Most errors reported here after an update are due to an unrepaired or undetected inherent fault in the system, and/or a third party add-on.
Additional tips on software installation here:
http://docs.info.apple.com/article.html?artnum=106692
To reiterate, Input Managers reach right into an application and alter its code. This puts the behavior of the affected application outside the control and responsibility of its developers: a recipe for problems. That's not to say that issues absolutely will ensue as a result of Input Managers, but you, as a user, must decide. If the functionality of a specific Input Manager or set thereof is really important to you, you may well choose to assume the associated risk.
Again, the advice is to remove all Input Managers from the following directories:
/Library/InputManagers
~/Library/InputManagers
especially prior to system updates (they can always be added back one-by-one later).
Solutions for troubleshooting installation, startup, and login issues in Mac OS X v10.5
http://support.apple.com/kb/TS1541?viewlocale=en_US -
App Store has not updated for over 24 hours now, it was updating as usual early AM Nov. 6th, I have changed nothing, App Store will not let update or purchase happen now. Anyone know why? Thank you.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Select
/var/log ▹ install.log
from the hierarchical list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar. Then select the messages from the last installation or update attempt, starting from the time when you initiated it. If you're not sure when that was, start over and note the time. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting.
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