Notice: Adobe Connect 8.1.2 code for on-premise customers

GREAT NEWS:
Adobe Connect 8.1.2 is being rolled out throughout August for Adobe Hosted customers.
It was released yesterday for download for on-premise customers and can be downloaded from this location which includes instructions: 
http://kb2.adobe.com/cps/911/cpsid_91151.html
This technote also lists the issues fixed. This is a major effort and we recommend this update which takes minutes to do.
(It assumes and requires that you have updated your Adobe Connect Server to version 8.1.1 first)
Also important to consider:
ADOBE PRESENTER 7.07 IS A MAJOR UPGRADE AND FIXES A WHOLE LOT OF INSTALL ISSUES. PLEASE GET THE CODE HERE:
http://www.adobe.com/products/presenter/
TAKE A LOOK DOWN THE RIGHT SIDE OF THE PAGE AND SEE THE LINK THAT DISCUSSES CURRENT CUSTOMERS DESIRING THE UPDATE. THAT IS A COMPLETE DOWNLOAD OF PRESENTER. JUST HAVE YOUR SERIAL NUMBER HANDY.
TAKE NOTE:
1- ADOBE RECOMMENDS PRESENTER 7.07, ADOBE CONNECT 8.1.2, AND ADOBE CAPTIVATE 5.5 AS THE COMBINATION TRULY IS DESIGNED TO WORK GREAT TOGETHER
2. THERE IS A TRANSITION FROM ACTIONSCRIPT 2 TO ACTIONSCRIPT 3 IN THESE PRODUCTS AND THAT IS WHY WE RECOMMEND MAKING SURE YOU USE THESE VERSIONS FOR THE VERY BEST EXPERIENCE.
3. MANY VIDEO, AUDIO AND POWERPOINT ISSUES HAVE BEEN ADDRESSED WITH THIS COMBINATION
4. The new Adobe Connect Host Add-In for Mac OSX Lion is in testing mode and a release is due out very soon so stay tuned.

Issues addressed with 8.1.2:
Issues Resolved
  Bug #
Area
Bug Description
  2884617
Recording
Edited Recording still plays audio that was cut out
  2876979
Recording
Recording playback of Share Pod contents and room audio is very delayed
2877040
PPT
Powerpoint slides containing animations will auto-advance after enabling and disabling sync
  2869050
PPT
Intermittant white screens on uploading PowerPoints
2866155
Recording
Camera pod goes grey in a Meeting Recording
  2789360
PPT
Presentation audio does not play when shared in a Connect 8 Meeting Room after a 7.5 upgrade
  2909325
PPT
The presentation sidebar is shown to some Hosts and not to others, depending on the screen resolution or browser size
  2904738
Screenshare
Improvements to Screenshare and Remote Control Latency
  2896874
Screenshare
If partial values are set for screensharing via the API then the Adobe Connect Add-in may crash on Screensharing
  2886745
RIM Playbook
Adobe Connect 8.1 product doesn't support RIM Playbook (QNX operating system) ... gets stuck at Connecting...
2916067
Recording
Audio does not playback and seeking won't work in recordings where breakout pods are brought into the main Meeting Room
  2918541
Share Pod
The Text tool in the Whiteboard Overlay menu is moving text and not wrapping text
  2918550
Localization
Non-English characters in the user/guest name will be corrupted after entering the Meeting Room
  2894999
Addin
The Add-in crashes when Windows 7 users attempt to share their screen or application
  2739092
Screenshare
Occasional black screen for some users when PPT/PPTX files are shared in the Share Pod
  2841509
Recording
VOIP audio in a recording may start later than expected, causing overlapping or duplicate audio
  2868843
PPT
Share pod appears as the Adobe Presenter "Loading" screen for some participants (normally the Host)
  2900356
Add-in
Linux Add-in build returns a quality violation error on Ubuntu installation with Linitian
  2865884
Add-in
Connect Add-in does not launch in Ubuntu if LDAP is configured, or if the home directory path is customized
  2912568
Add-in
The tray menu is always displayed in the Share Pod when Pause and Annotate is active during Screen Sharing (Linux Add-in)
Known Issues
Bug #
Area
Bug Description
2914847
Share Pod
Some Meeting Hosts may not see the Presentation Side Bar once enabled, depending on the screen resolution or pod size
2914835
Share Pod
When playing back certain ActionScript 2 (AS2) SWF files inside the Share pod using the playbar, occasionally audio from the SWF continues to play despite the SWF playback being stopped, or vice versa
2899148
PPT
An ActionScript 3 SWF added to the Presentation sidebar appears cropped when shared in a Connect Meeting Room
2897242
PPT
An ActionScript 3 SWF added to the Presentation sidebar appears smaller than expected when shared in a Connect Meeting Room
2885497
PPT
If a Presentation containing quiz slides copied from another Presentation is shared, the entire quiz will not display
2890789
PPT
At low volumes the volume slider bar with Shared Presentations doesn't work
2886601
PPT
PPT Quizzes within the Share Pod are not accessible via the Tab key or other keyboard shortcuts
2897347
Share Pod
On the Mac OS, the Share Pod is sluggish to respond while being resized if a Presentation is actively being shared
2901443
Add-in
On Lion - Flash Player subdialogs do not work.
2886601
PPT
Non Legacy: Shared Presentation with quiz in meeting's share pod isn't accessible using the tab key.
2928197
Recording
When seeking a Recording which contains a Presentation with audio, the audio from that Presentation may continue to playback after sharing has stopped
2926167
Share Pod
On the Mac OS, clicking on the Launch Pad while sharing an application will share the Launch Pad instead
2919213
PPT
If a presentation with video is muted and then stopped from being shared, then on sharing again from Recently Shared, the video is not muted. If the Host mutes again, then it appears muted to him only.
2926167
Add-in
Mac 10.7 :  sharing application and then clicking on launchpad will share the launch pad

Similar Messages

  • Provision of Adobe Acrobat 8.1 activation code for a non-internet connected pc

    Hi
    I need to activate Adobe Acrobat 8.1 on a virtual Windows server 2003 system (which is to replace a physical system). This system is in a secure location and is NOT connected to the internet. The option to activate via telephone is no longer available for this version of the product.
    Last July we performed a similar activity and via the chat option I provided the product Serial Number and Activation Number and the chat engineer provided me with the Authorisation code.
    However this time the chat person stated that the "registration technology for this product has been taken off-line and cannot be re-enabled" and he was unable to provide me with the authorisation codes.
    Is this really the case ? Are we going to have to upgrade the version ?
    many thanks in advance for your answer

    Hi Kevinh,
    Please refer the KB : http://helpx.adobe.com/creative-suite/kb/blank-registration-screen-cs3.html

  • Adobe connect video running smooth but mine not

    Hello everybody,
    I was trying to publish and receive H.264 video using AMS 5 developer version from flex code using netconnection and netstreams. I am trying to send a 200 kilobits/sec of video.
    1) The video being received at the other end is not smooth. Even a small drop in the bandwidth at publisher or receiver side produces jerks in the video and audio gets broken as well.
    2) Then I compared it with Adobe connects video it worked smoothly for the same scenario. So i decided to dive deep.
    3) The packet information says that there were some major differences in my video packet and adobe connect's video packet
    Property
    My video packet info
    Adobe Video paket info
    Flags
    Flags: 0x018(PSH, ACK)
    Flags: 0x010(ACK)
    PUSH
    Set
    Not Set
    Window size value
    1189
    229
    Scaling factor
    64
    -1
    Can anyone explain me the differences and guide me about these attributes and how to change them in my application so that i can use this beautiful technology by adobe optimally.
    Regards,
    Sahil.

    I am happy to help but I still have the problem of not connect when addin installed. I need the addin very much.
    Still waiting for help.
    Update:
    Tried now at home with Windows 7 Ultimate 32 bit. A computer that havn't seen Connect pro in it's life. Fresh install of the addin on an already installed flash player 10.0.45.2. More and more I start to think it is related to the flash player version
    Update 2:
    After digging very deep into what exactly is going on when the addin is initializing, using a process viewer and the Windows Firewall activity log, I saw that when the addin tries to connect to Adobe, it automatically requests port 443 (SSL Connection). I have a hosted account and the option "Require SSL connection" is disabled. Nevertheless, automatically when connecting to my admin page, it switches the connection to SSL (instead of http://.... it has https://....). It doesn't even try to run a 1935 port connection and then SSL. Goes directly to SSL.
    The solution was of course to remove the "s" from https and it worked. 2 days of searching came up to this one letter. Today I am going to call support and report this thing.
    Why does it block SSL connection on my PC, I have no idea. It worked perfectly last week.
    I have not installed anything new on my PC, besides updating to the newer flash player on Friday.

  • Can Adobe Connect run Flash Catalyst documents?

    I want to create a prize catalog tool that employees can browse within Adobe Connect while attending an event meeting. I created a test document with Flash Catalyst just to make sure I could upload to Connect, and it's a good thing i did. When I uploaded the .zip file to my content library inside Central Login, I could click on the content link and it opened in its own window and worked beautifully. However, when I tried to navagate to that file from inside a share pod, it didn't come up on the list of supported documents, and it wouldn't let me load the zip file directly into the share pod from my computer, either. I noticed that the base file for Catalyst creations is main.swf. Connect accepts SWFs and flash files that contain SWFs, but they must also have an index.swf file, and the files that Catalyst generates don't include one. Is there a way to change that, or anything else I could do so that I can use Catalyst to create my app for inside Adobe Connect?
    Thanks in advance for your time and expertise,
    -Pauline

    Well, Connect 8 supports files from Flash Professional and from Adobe Flex. I've not seen any integration with Flash Catalyst. Adobe Connect came from the Macromedia acquisition and so is a Flash app running on top of the Flash Player but we recommend using Adobe Presenter and Flash Professional or Adobe Captivate or Adobe Flex as tools to create content. If I see any mention of Catalyst I'll post but to date I've not seen where we support it.

  • How can I find the IP address of guest users who log on to my Adobe Connect Meeting?

    We had an Adobe Connect meeting that was open for guest users to log in under generic user names. Does the Adobe Connect meeting log keep the IP address or other identifiable information for these guest users?

    Footprints will track and report the User IP's.
    http://www.refineddata.com/index.php?option=com_content&view=article&id=62:footprints&cati d=43:custom-pods&Itemid=62

  • Recover lost activation code for CS4 [subject edited by moderator]

    I'm Cheong Man Keong, my software is Adobe Dreamweaver CS4 with product no.992536501348201435 and I have registered this software in Adobe.com in year 2009. Can help and support team Adobe.com tell me "activation code" for my software because I lost it.

    If you registered your product online, you can retrieve the serial number by logging in to MyAdobe with your email and password.
    https://www.adobe.com/account.html
    Nancy O.

  • Application Issue - Adobe connect unable to handle "unreachable" responses

    Hi,
    We've discovered what seems to be a bug with the Adobe Connect application/flash player.
    For some reason when you have a proxy in place adobe connect still attempts to establish a direct connection to the adobe servers (for example na7fms2.adobeconnect.com), if these packets get dropped video plays with no issue.
    However in our case we have ACL's setup on our Cisco routing core (which do not allow this traffic), which in turn respond with "Destination Unreachable (Communication administratively filtered)".
    Adobe Connect seems to be unable to handle these responses and goes into a loop continiously attempting a direct connection (around every 10-12 seconds), therefore causing streaming video's to restart every 10-12 seconds.
    Below is a screenshot of the packet capture of the accurance.
    Basically we managed to create two of the following scenarios in our network.
    Video restarts every 10-12 seconds:
    Video plays with no issues:
    Now this "Destination Unreachable" response is completely legal in terms of RFC http://www.ietf.org/rfc/rfc792.txt
    It would be great if this issue could be raised as a bug and fixed in future versions.
    Thanks,
    Daniil

    Seeing the same issue.    Did anyone find any solution?.
    Only solution that I could see was opening HTTPS at firewall for only Adobe Connect servers.  Wasn't able to locate anything that published the network ranges for the Adobe Connect servers however.  Wasn't really a solution that I was happy with anyway.
    Only need to do this to allow 1 employee to access a recorded Adobe Connect meeting.
    Thanks
    Iain.

  • Verification code for Photoshop

    Help...earlier questions from others continue to go unanswered.  Adobe insists that a verification code for Photoshop has been sent (necessary in order to send photos using Photomail) but to where?  It certainly does NOT go to my email account (despite Adobe verifying that my account is activated);  I have sent, resent, and resent the same request over 10 times...where IS it?  Help!  Or at least answer this and other forum readers' inquiries with the same problem.

    I suspect you're using Photoshop Elements?
    Try posting here
    http://forums.adobe.com/community/photoshop_elements?view=discussions
    This forum is for Photoshop (the big brother to Photoshop Elements)

  • Cannot user adobe connect on MAC

    I have been using adobe connect on a windows pc for a while now, and it works great! Just recently I tried to use it on a Mac and was unseccessful on two mac machines being unable to share my desktop with others and on the other i am not even able to install the add-in. I am using mac OS X 10.4.11 let me know if anyone has the same issue. Thanks in advance for any help!

    Other ideas.....
    1. Check your ethernet cord/connection.  I had a bad plug that was missing the little clip to keep it tight.  I kept losing connections and saw that my other laptop that was in the same meeting was running fine.  Once I replaced the plug on the end of my ethernet wire, it was fine after that.
    2. Replace your ethernet cable (same issue as above)
    3. Check your router/hub.  Sometimes they need to be re-booted or even replaced.  I've had hubs go bad or go "flaky" and not provide solid network connection 100%
    4. Re-boot your internet Modem or Cable Modem.  Sometimes these devices get corrupted and need to be re-booted.
    5. Run a network speed test:  http://www speakeasy.net/speedtest    If you see odd ball  speeds reported, then perhaps your router needs rebooting.
    6. If you are in the habit of leaving your computer on all the time and it has been days/weeks/months since you had a fresh reboot, then try rebooting.
    7. Best practices for any web conference is to use ethernet and not wireless.  Wireless connections are always known for inconsistent connections and duplicated data as well as interference from other networks and devices.  The best and most secure experience will always be on a wired connection so try to use wired as much as possible.

  • I need a request code for offline activation. Because i cannot connect with adobe server for online activation. But I receive "The request code is invalid." by generate answer code.

    I need a request code for offline activation. Because i cannot connect with adobe server for online activation. But I receive "The request code is invalid." by generate answer code.

    Dear Anubha,
    I hope these windows illustrate what I am facing.
    The above window shows the prompt that the software requires activation.
    The version is 8.1.0.
    This next window is the point where I select activation by phone.
    This final window shows that the "response code" is not returned.  I get an
    "Activation Number" instead.
    Steven
    On Tue, Jan 27, 2015 at 10:50 PM, Anubha Goel <[email protected]>

  • Adobe connect asking for flash v10.3 or higher but I have v11.4 installed????

    I never had this problem before, but recently upgraded my flash and yesterday (Sept. 5) while testing a connection to a meeting room received this message:
    Adobe connect requires flash v10.3 or higher
    and provided a button to download the latest version, which I did, and downloaded v. 11.4. tried the link to the meeting room a second time and again was told to install flash v10.3 or higher.
    So I UN-INSTALLED flash player altogether, got cclean and cleaned up my registry files and downloaded flash player again (v11.4, again) and I still get this message telling me I need 10.3 or higher.
    Should I un-install v11.4 and install an older (but higher than v10.3) version????
    Please help - I provide technical support and registration assistance and if I can't solve this issue it's going to cause me a lot of problems in terms of providing proper support to my clients.

    Hello,
    I would like to strongly recommend that you update your version of Flash Player to our currently released version (17.0.0.169) and enable auto updates.  The version you are using is insecure and opening your computer (and all of your data) to being easily exploited by bad guys.
    As for the error you are receiving, this is most likely a restriction from the website.  Each developer is able to specify what the required minimum version of Flash and require their users to have at least that version installed.  The detection that is occuring and the message that you are seeing on the website isn't part of Flash Player, but instead part of the website's code.
    If you go to this page and click the "Check Now" button, what is displayed (OS, browser and version number)?  Do you see the "tree" animation playing below?
    Flash Player Help
    Thanks,
    Chris

  • Video playback issue for Adobe Presenter 9 when publishing to Adobe Connect Pro 7

    Hello!
    I am having an issue with video playback for Adobe Presenter 9. When I preview the presentation on my computer there are no issues with any of the MP4 videos that I have loaded into my presentations. However, when I publish the presentation to Adobe Connect and access the URL the videos are either delayed or do not appear at all.  We are using our own Adobe server which we purchased in 2008, along with Adobe Connect Pro 7. We recently updated our Adobe Presenter software to version 9. Is there an incompatibility issue between Adobe Presenter 9 and our current Adobe Server/current version of Adobe Connect? Or do I need to do something different in Adobe Presenter when importing the videos?  Note: I have tried FLV videos and had the same issue.
    We are trying to launch of series of webinars (each webinar has between 15-42 slides), which was the whole purpose of updating our Adobe Presenter and Adobe Captivate software....hopefully we can resolve this video issue.
    Thanks!
    Dana

    Connect 7 didn't support MP4 video content, as I recall. Another issue is that Connect rooms are using Action Script 2 (AS2) while Presenter 9 uses AS3, and the two code languages don't play well together. You don't mention if you are using the meeting application to display the presentation, but it is worth mentioning. If the presentations are stand alone, then the AS3 issue should be non-existent, but the MP4 support may be.
    Is there a reason you haven't updated the Connect software to Connect 9 (or at least Connect 8.1 where the Connect application became AS3 as a whole and supported MP4 content)?

  • Video Capture Card for Adobe Connect

    Does anyone have any recommendations for a video capture card for the Mac to use with Adobe Connect? I have a HD camera that I want to connect to my Mac through the S video connection on the camera. I need a video capture card that will work with Adobe Connect.

    The Video Telephony Pod is the video pod when Video Telephony Conferencing equipment/cameras are configured to talk with Adobe Connect. This was introduced in Connect 8.1 for SIP and H.264  based VTC systems. It will only work with H.264 video streams from the VTC type cameras found in conference rooms. Usually the major players in the U.S. are Polycom and Tandberg.
    The VTC Pod appears as a standard pod once the administrator of an Adobe Connect on-premise server has configured the various admin screens and added the SIP addesees to the configuration xml file.
    The video quality is different than the webcam video as here is a table:
    Tandberg 990:
    Profile Level At FMG End
    Video Out At Device
    High
    1200.0kbps  448p
    Medium
    600.0 kbps   448p
    Low
    250kbps       CIF
    Tandberg Edge 95 MXP:
    Profile Level At FMG End
    Video Out At Device
    High
    1700 kbps w720p
    Medium
    600kbps    w448p
    Low
    250kbps    w288p
    More information on formats:
    768 x 448@30fps (w448p)
    576 x 448@30fps (448p)
    512 x 288@30fps (w288p)
    352 x 288@30fps (CIF)
    176 x 144@30fps (QCIF)
    So, that HIGH, MEDIUM and LOW refer to the Adobe Connect room preference setting for video. Notice that HIGH shows we can deliver 720p resolution.
    The normal webcam video pod is locked to 480p (VGA) 4x3 resolution at 20 frames per second but the server admin on an on-premise install  can alter a configuration xml file to go 24 fps but not higher than VGA on the webcam pod.
    Probably more than you ever imagined I would share but that's my style.
    Take care.

  • Where do I get my authorization code for adobe acrobat 8.1.0 professional? I have serial and activation numbers

    I had to re install My OS and need Authorization code for my  adobe acrobat 8.1.0 professional. Please Help.

    Hi Gary ,
    I would request you to connect with the Adobe support team to get your query regarding Authorization code fixed .
    http://helpx.adobe.com/x-productkb/global/service1.html
    Please click the blue"Still need help" button on the chat support page .
    Regards
    Sukrit Dhingra

  • Adobe Connect Add-in crashes in Firefox for mac

    Process:         connectaddin [1830]
    Path:            /Users/USER/Library/Preferences/*/connectaddin.app/Contents/MacOS/connectaddin
    Identifier:      com.adobe.ConnectAddin.app
    Version:         9.4.96.0 (9.4.96d0)
    Code Type:       X86 (Native)
    Parent Process:  launchd [696]
    User ID:         29905
    Date/Time:       2014-01-06 11:08:53.220 -0500
    OS Version:      Mac OS X 10.8.5 (12F45)
    Report Version:  10
    Interval Since Last Report:          311020 sec
    Crashes Since Last Report:           19
    Per-App Interval Since Last Report:  13 sec
    Per-App Crashes Since Last Report:   1
    Anonymous UUID:                      D1B9415C-F33C-16B4-2B14-4E48126E3C13
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
    Exception Type:  EXC_CRASH (SIGABRT)
    Exception Codes: 0x0000000000000000, 0x0000000000000000

    The add-in is version 11.2.385 from July 2013. I've tried uninstalling that version and reinstalling an add-in from this page (http://www.adobe.com/support/connect/downloads-updates.html) for Adobe Connect 8. That add-in at least allows me to launch my webcam, but it crashes 10-15 seconds later and Adobe Connect restarts.
    With the new add-in (the first one I referred to), the entire Adobe Connect session shuts down when I click to "allow" Adobe Connect to use my webcam. It never starts it at all.
    It's crashing with both internal and external cameras. It's more the clicking "allow" that crashes it, I think, because I've tried both. I prefer to use my internal camera on my new Asus laptop.
    And WOW, it DOES work as it should when launching in browser. Thank you for that piece of advice.

Maybe you are looking for

  • Problem with possition of swf when is loading dynamically to textfield

    Hi guys, I'm loading a XML to Dynamic Text field and all is OK, but the SWF is show at left out site of the flash document, I only want put a icon and a text in the same line, something like this: <body><img align="left" src="icon.swf" width="15"><me

  • Genius could not complete purchase in store

    I went into the local Apple store (Frisco, TX) today to pick up a 128GB iPhone 6.  Waited in line about 30 minutes. Was assigned Shane to work with.  Everything goes smoothly.  Verifies account, etc.  However, he was unable to select my data plan whe

  • How can i write a vi in using parallel port for digital inputs

    Dear all, i am a beginner user of LabVIEW and i want to write a vi in using parallel port for digital I/O. After reading the article "Using the Parallel Port in LabVIEW " and download the parallel.zip, i know how to write the vi for output, but i sti

  • SAP BW query authorization

    Dear all, I have a user id in BW and when this person runs a BW report she will get a No authorization error. I tried using SU53 but it doesnu2019t tell me anything useful. Can someone please help me out here? thanks

  • Suid file problems

    suid file system/library/core   has been modified and will not be repaired.ever since i got this message  iphoto will not open, all other apps work fine.can anybody tell me what this message means? thanks, thomas from gulfport.