Notification Completion

Hello All,
I have a business scenario as follows:
User completes all tasks for service notification and we need to complete the notification before saving notification or automatically complete the notification when the task is complete.
I need to try to implement one of the following options:
1. Raise a message to the user to also complete service notification upon completion of all tasks in notification: I am thinking of an exit here before save of notification that will raise the message to complete the notification. I know of a exit under QQMA0014, but question is can it read the task satus?
or
2. Based on task status, automatically trigger completion of service notification: I am thinking to use follow-up function for a task. What i will require is basically to trigger the function when the task status is set to complete and not when the task is created or released.
Any help will be appreciated.
Thanks,
Rohit

Hi,
You can do this scenario by Workflow also.
Whenever the task status will become complete & when you save the system send automatic email to user SAP mail id or you can configure for external mail id also.
Orelse use the userexit & develop the PDF form for that,whenever the ststus of all task become complete then it trigger mail to the users.
Regards,
Raj

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