Notification is not in the worklist

Hi all,
I m using oracle ebs 11.5.10.2 on linux.
---problem statement
Worklist For a particular user does not show the approval notification.

Hi,thanks for yr replied,
Could you please check if this Person is attached to any other users through the User Id.. In short, in users Screen, query the User id of the Person, Check the name appering in Person field, copy the name. Now query the Person name using person in Person field (using the same User Screen). Check If Multiple users are linked and remove person name from Other User ids. Save your work.
-------there is no multiple users are linked
Now ,its happend to all users,which is notification not in the worklist (when the apply leave)
tq

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    How and where to check whether Workflow Mailer account is locked or not.
    Thanks
    -Samar-

    Samar,
    Please mention the application release, along with the database version and OS.
    Can you find any errors in the Workflow log file?
    Please see if these documents help.
    Note: 464016.1 - Not Receiving Email Notifications
    Note: 829418.1 - After Cloning Not Receiving Email Notifications from Workflow Mailer
    Note: 415516.1 - How to Check Whether Notification Mailer is Working or Not
    Note: 1051421.1 - What to Review When Notifications are not Emailed (Outbound Processing) ?
    Note: 831982.1 - A guide For Troubleshooting Workflow Notification Emails - Inbound and Outbound
    For the locked account, check the account_status column in dba_users.
    Thanks,
    Hussein

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