Notification not sent when deadline passes

Hi all!
I have defined deadline monitoring Latest End and Requested End for several steps in Workflow.
The time is static (X days from Work Item Creation).
The action is Modelled. When deadline passes, notification must be sent to receipient.
The problem: notification is not sent and workflow is in ERROR status in PRODUCTION environment.
In QA environment everything is OK and notification is always send.
The deadline definitions in SWU3 are similar in QA and PROD.
Can somebody help me?
Thanks in advance,
Nina Korotayev.

Hello Nina,
It wasn't my recommendation to make it SYST-UNAME, but it should work.
So you say that in the binding you have:
&NUMBER.RF_PARTNER_MANAGER& -> &ADDRESSSTRINGS&
and yet the values are:
RF_PARTNER_MANAGER = USMORISSU
AddressString=US
I assume you mean AddressStrings (with an s at the end).
It's strange that a simple binding doesn't work.
Is RF_PARTNER_MANAGER a virtual attribute? Does the underlying database field perhaps receive its value just before this step? That could explain it, the workflow isnj't up to date with the database.
Remind me, have you been able to reproduce this problem in the test system?
regards
Rick Bakker
Hanabi Technology

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