Notification- Task Release not allowd-Urgent!!!

Question

Hi PP Gurus,
Please help in solving this.
My client is not able to release the Task for Items(Notification - Items - Task).The current status is INIT but when trying to release the Task the system is giving error " Status not allowed"
Desciption of Problem :
Status not Allowed:
Message no. IM260
Diagnosis:
This refers to an error in central status management
Procedure:
Please refer to your system administrator.
Kindly help me in solving this.
Regards,
Rakesh Wade

Answer 1

Hello Rakesh,
could you please tell me which screens are assigned to the notification.
Tasks can be assigned to the notification header and to notification items, accordingly these are displayed on different screens (Tabstrips) in the notification transaction.
Transaction QCC2
- Notification Creation
- - Notification Types
- - - Define Screen Templates
- - - - X Define Screen Areas and Tabs
Select the notification type
goto Extended View: Tabstrips and Screen Areas
Item details:
10\TAB10 -> Here you need the screens 20\TAB01, 20\TAB02, 20\TAB03 and 20\TAB04
Header Tasks:
10\TAB11
If you would like to view all tasks:
10\TAB14 (Header and item level)
Maybe this information can help you resolve this issue.
Regards,
Isabelle