Notification Tasks not appearing in IW22 but appears in IQS12 transaction

Hi All,
When I try to close the Notification then I am getting the error message u201CTasks are not completedu201D. Even in system status, I got the status there is u201COutstanding tasksu201D. But when I looked for Tasks in Notification, I can not find any tasks in Header or Item Level. In fact there is no TASK Tab at Header or Item Level.
When I checked in QMSM Table, I found entries for that Notification. I came to know about one standard SAP transaction IQS12, where we can process (i.e. Release and / or Complete) the task of Notification. In IQS12 transaction, I found outstanding tasks for that Notification.
I need following clarification, kindly let me know:
- Why the Tasks are not appearing in IW22 transaction but appearing in IQS12 transaction?
- When we can use the IQS12 transaction / purpose of IQS12 transaction?
Regards
Ramu

Hi Pete,
Thanks for the reply!!
For our business requirement, we don't want the task tab for Notification type. Hence we have not configured the task tab.
I found the reason, even we don't have the task tab also we can assign the tasks to Notification by following menu path in IW22 TC: Edit > Tasks > Determine.
This path is only activated, when we made the configuration in Define Response Monitoring > Response Time Monitoring for Notification Type. Here we are assigning the Response Profile to Notification type. In Response Profile, we define the Task Code based Priority.
I hope in this case (i.e. where task tab not defined for Notification), we can use the IQS12 transaction to release and close task. Please let me know, if my understanding is wrong....
Regards
Ramu

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Notification Tasks not appearing in IW22 but appears in IQS12 transaction

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