Notifications from R/3 4.6c to Solution Manager 3.2

Hello gurus,
Is it possible to transfer notifications from system R/3 4.6c(transaction IQS9) to Solution Manager 3.2. I have checked structure of tables and I found out that they are totally different between systems. Is there any way to transfer notifications to Solution Manager?

Hello Matjaz,
If Solution Manager is the centralized controller in your system, then if you make an entry in the BCOS_CUST table of your satellite system saying that your solman system is the destination of your OSS Messages raised from the satellite system, then those support messages raised in your satellite systems will appear in the notifications list of SolMan.
Hope it helps.
best regds,
Alagammai.

Similar Messages

How to find ECC users from solution manager

All,
I want to know is it possible to get the list of ECC users from different clients and environments within Solution manager. Also how can I see from solution manager what are the ECC clients it had connections with.
Thanks

Hi,
try the report AI_SDK_USER_BP_GEN within Solman. You can check the users of all connected systems there and additionally generate business partners for them.
To get an overwiev over the system landscape try transaction SMSY.
Best regards,
Martin

EWA RFC connection SETUP - From Customer system to VAR solution Manager

Hi,
we are going to setup the EWA for our customers. So how I have to create the RFC from the customer system to our Solution Manager?
Thanks
Andrea

>
Andrea Taccolini wrote:
> we are going to setup the EWA for our customers. So how I have to create the RFC from the customer system to our Solution Manager?
Hi Andrea,
Have you already tried to use SMSY to generate the "Back" Destination from customer system to your SolMan?
Once you have selected the customer system in SMSY, you are able to use the RFC connection wizard.
Alternatively, you can define the RFC destination manually.
For easier tracking and trouble shooting, I would recommend to setup a communication user in your SolMan for each individual connected managed customer system.
Assign the appropiate profiles to the user in your SolMan system and create the RFC destination in the managed customer system.
Best regards,
Ruediger

Document upload from MOSS to Solution Manager

Is there a way to move documents from MOSS to Solution Manager ?
Thanks!
Regards,
Nagarajan

Hi Jose Sorli,
Make the below entry in the bcos_cust table(can be done using transaction sm30) of the satellite system. This entry helps in sending the incident messages from the satellite systems to the solution manager's service desk.
Column 1: Application: OSS_MSG
Column 2: + : W
Column 3: RFC Destination: <<name of the rfc destination b/n your satellite system and solution manager system>>
Column 4: + : CUST620
Column 5: + : 1.0
Dont forget to reward points to useful answers.
best regds,
Alagammai.

Working on Solution Manager

Hi Gurus,
in our project we are having to work through solution Manager. I am new to the solution Manager environment.
a) Is there any link that helps us understand the basics of working on solution manager.
b) Also, i understand we need to give the transaction codes that we work on in solution manager. (But in HCM as we work in the IMG the transaction code is always seen as SPRO for most of the configuration)
c) How do we set the T Codes for entire configuration?
We have the sub modules
a) Personnel Administration (Recruitment Included)
b) Organisation Management
c) Time Management
d) Payroll
e) Personnel Development (PMS- OSA)
f) Training and event Management
g) ESS and MSS
Awaiting your reply and Thanks in advance
Regards
RR

The SAP Solution Manager application management solution facilitates technical support for distributed systems u2013 with functionality that covers all key aspects of solution deployment, operation, and continuous improvement. A centralized, robust application management and administration solution, SAP Solution Manager combines tools, content, and direct access to SAP to increase the reliability of solutions and lower total cost of ownership.
With SAP Solution Manager, you can be sure your entire SAP solution environment is performing at its maximum potential. The toolset addresses your entire IT environment, supporting SAP and non-SAP software and covering current and forthcoming SAP solutions. And, as a customer of SAP, you have full access to the core SAP Solution Manager for no extra charge.
SAP Solution Manager targets both technical and business aspects of your solutions, focusing strongly on core business processes. It supports the connection between business processes and the underlying IT infrastructure. As a result, it eases communication between your IT department and your lines of business. And it ensures that you derive the maximum benefits from your IT investments.
SAP Solution Manager features and functions include:
SAP Business Suite implementation and upgrades u2013 SAP Solution Manager provides content that accelerates implementation. Configuration information and a process-driven approach to implementation speed the blueprint, configuration, and final preparation phases. SAP Solution Manager enables efficient project administration and centralized control of cross-component implementations.
Change control management u2013 SAP Solution Manager controls all software and configuration changes of the IT solution. This includes the approval process for change requests, the deployment of changes, and later analysis of changes. This ensures quality of the solution and enables traceability of all changes.
Testing u2013 SAP Solution Manager speeds test preparation and execution. It provides a single point of access to the complete system landscape and enables centralized storage of testing material and test results to support cross-component tests.
IT and application support u2013 The service desk included in SAP Solution Manager helps you manage incidents more efficiently and eases the settlement of support costs. Centralized handling of support messages makes the support organization more efficient.
Root cause analysis u2013 The diagnostics functions in SAP Solution Manager allow identification, analysis, and resolution of problems, even in heterogeneous environments. This helps to isolate general performance bottlenecks, to isolate exceptional situations, to record the activity of single users or processes, and to identify changes to the productive landscape. As a result, problem resolution is accelerated and business availability increased.
Solution monitoring u2013 SAP Solution Manager performs centralized, real-time monitoring of systems, business processes, and interfaces, which reduces administration effort. It can even monitor intersystem dependencies. Proactive monitoring helps you avoid critical situations, while automatic notifications enable fast response to issues.
Service-level management and reporting u2013 SAP Solution Manager allows easy definition of service levels and provides automated reporting. Service reporting covers all systems in the solution landscape and provides a consolidated report containing the information you need to make strategic IT decisions.
Service processing u2013 SAP Solution Manager makes appropriate service recommendations and delivers SAP support services. These include SAP Safeguarding, which helps you manage technical risk; SAP Solution Management Optimization, which helps you get the most from your SAP solutions; and SAP Empowering, which helps you manage your solutions.
Administration u2013 Administration tasks are mainly executed locally on the involved systems, but can be accessed and triggered from a central administration console. The administration work center in SAP Solution Manager offers a central entry point and unified access to all SAP technology.
The concept is very user friendly and can be easily worked on. Thank you friend for your response.
i used solar 2 and was able to work further.
Regards
RR

Re:Solution Manager

what is solution manager?

Hi,
SAP Solution Manager is a centralized, robust solution management toolset that facilitates technical support for distributed systems -- with functionality that covers all key aspects of solution deployment, operation, and continuous improvement. It combines tools, content, and direct access to SAP to increase the reliability of solutions and lower total cost of ownership.
With SAP Solution Manager, you can be sure your entire SAP solution environment is performing at its maximum potential. The toolset addresses your entire IT environment, supporting SAP and non-SAP software and covering current and forthcoming SAP solutions. As part of SAP NetWeaver, SAP Solution Manager is included in the annual maintenance fee for SAP solutions.
SAP Solution Manager targets both technical and business aspects of your solutions, focusing strongly on core business processes. It supports the connection between business processes and the underlying IT infrastructure. As a result, it eases communication between your IT department and your lines of business. And it ensures that you derive the maximum benefits from your IT investments.
SAP Solution Manager features and functions include:
mySAP Business Suite implementation -- SAP Solution Manager provides content that accelerates implementation. Configuration information and a process-driven approach to implementation speed the blueprint, configuration, and final preparation phases. SAP Solution Manager enables efficient project administration and centralized control of cross-component implementations.
Global rollout -- The toolset eases process standardization and harmonization across organizations and locations by providing proven methodologies and all necessary functionality. You can more easily implement standardized settings at local sites, because configuration settings needn't be re-entered into local components.
Synchronization of custom settings -- With SAP Solution Manager, you can maintain consistency as you customize your heterogeneous IT environment. It enables safer administration of customization, less error-prone replication of custom settings, and simpler consistency checks. SAP Solution Manager reduces manual synchronization efforts by automatically distributing custom settings to various systems simultaneously, and by centrally managing all requests to synchronize settings.
Testing -- SAP Solution Manager speeds test preparation and execution. It provides a single point of access to the complete system landscape and enables centralized storage of testing material and test results to support cross-component tests.
IT and application support -- The support desk included in SAP Solution Manager helps you manage incidents more efficiently and eases the settlement of support costs. Centralized handling of support messages makes the support organization more efficient.
Solution monitoring -- SAP Solution Manager performs centralized, real-time monitoring of systems, business processes, and interfaces, which reduces administration effort. It can even monitor intersystem dependencies. Proactive monitoring helps you avoid critical situations, while automatic notifications enable fast response to issues.
Service-level management and reporting -- SAP Solution Manager allows easy definition of service levels and provides automated reporting. Service reporting covers all systems in the solution landscape and provides a consolidated report containing the information you need to make strategic IT decisions.
Service processing -- SAP Solution Manager makes appropriate service recommendations and delivers SAP support services. These include SAP Safeguarding, which helps you manage technical risk; SAP Solution Management Optimization, which helps you get the most from your SAP solutions; and SAP Empowering, which helps you manage your solutions.
follow the links,
My weblog for Testing via solman
/people/community.user/blog/2006/12/07/organize-and-perform-testing-using-solution-manager
Also the foll links:-
http://service.sap.com/rkt-solman
https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/ce0b74e3-0601-0010-29a0-f2a6af98ef06
https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/5348ada6-0301-0010-f38f-a5076178843e
https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/5d29d690-0201-0010-2f9f-a0f957dee385
https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/ce89c290-0201-0010-5985-dd64605111fd
https://forums.sdn.sap.com/click.jspa?searchID=4444970&messageID=1050611
http://help.sap.com/content/documentation/solutionmanager/index.htm
SAP Solution Manager Ready [original link is broken]
Please reward points.

Regarding Monitoring Service for Solution manager

We need to configure "Monitoring" services in SAP solution manager 7.0.
Could somebody suggest us what are the main tasks we need to consider for doing Monitoring settings.
How many Minimum servers required to configure Monitoring services in solution manager system.
Also if any good document reference for this?
Thanks

Hi Jai,
welcome to sdn.
COMPONENTS & TOOLS OF SAP NETWEAVER
SAP Solution Manager
The SAP Solution Manager application management solution facilitates technical support for distributed systems u2013 with functionality that covers all key aspects of solution deployment, operation, and continuous improvement. A centralized, robust application management and administration solution, SAP Solution Manager combines tools, content, and direct access to SAP to increase the reliability of solutions and lower total cost of ownership.
With SAP Solution Manager, you can be sure your entire SAP solution environment is performing at its maximum potential. The toolset addresses your entire IT environment, supporting SAP and non-SAP software and covering current and forthcoming SAP solutions. And, as a customer of SAP, you have full access to the core SAP Solution Manager for no extra charge.
SAP Solution Manager targets both technical and business aspects of your solutions, focusing strongly on core business processes. It supports the connection between business processes and the underlying IT infrastructure. As a result, it eases communication between your IT department and your lines of business. And it ensures that you derive the maximum benefits from your IT investments.
SAP Solution Manager features and functions include:
SAP Business Suite implementation and upgrades u2013 SAP Solution Manager provides content that accelerates implementation. Configuration information and a process-driven approach to implementation speed the blueprint, configuration, and final preparation phases. SAP Solution Manager enables efficient project administration and centralized control of cross-component implementations.
Change control management u2013 SAP Solution Manager controls all software and configuration changes of the IT solution. This includes the approval process for change requests, the deployment of changes, and later analysis of changes. This ensures quality of the solution and enables traceability of all changes.
Testing u2013 SAP Solution Manager speeds test preparation and execution. It provides a single point of access to the complete system landscape and enables centralized storage of testing material and test results to support cross-component tests.
IT and application support u2013 The service desk included in SAP Solution Manager helps you manage incidents more efficiently and eases the settlement of support costs. Centralized handling of support messages makes the support organization more efficient.
Root cause analysis u2013 The diagnostics functions in SAP Solution Manager allow identification, analysis, and resolution of problems, even in heterogeneous environments. This helps to isolate general performance bottlenecks, to isolate exceptional situations, to record the activity of single users or processes, and to identify changes to the productive landscape. As a result, problem resolution is accelerated and business availability increased.
Solution monitoring u2013 SAP Solution Manager performs centralized, real-time monitoring of systems, business processes, and interfaces, which reduces administration effort. It can even monitor intersystem dependencies. Proactive monitoring helps you avoid critical situations, while automatic notifications enable fast response to issues.
Service-level management and reporting u2013 SAP Solution Manager allows easy definition of service levels and provides automated reporting. Service reporting covers all systems in the solution landscape and provides a consolidated report containing the information you need to make strategic IT decisions.
Service processing u2013 SAP Solution Manager makes appropriate service recommendations and delivers SAP support services. These include SAP Safeguarding, which helps you manage technical risk; SAP Solution Management Optimization, which helps you get the most from your SAP solutions; and SAP Empowering, which helps you manage your solutions.
Administration u2013 Administration tasks are mainly executed locally on the involved systems, but can be accessed and triggered from a central administration console. The administration work center in SAP Solution Manager offers a central entry point and unified access to all SAP technology.
SAP Solution Manager as the name suggests is for managing the whole gamut of SAP and Non-SAP solutions in the IT Landscape of an organisation. It provides you the tool, content and gateway to create, operate, manage and monitor your solutions over time.
It provides a range of scenarios to support this. Extending from project management to Solution Monitoring to Service Desk to E-learning Management, it provides an efficient way to carry out a plethora of business tasks.
SAP Solution Manager is the successor to ASAP ValueSAP. SAP Solution Manager helps in implementing and managing complex system landscapes. Globally systems are getting distributed across geographies and business processes cover more than one system. In such complex scenarios, integrating technical and business requirements is important for the success of IT. SAP Solution Manager provides SAP customers with an efficient means of handling both the technical and business process side of solution implementation .
As part of SAP Solution Management Solutions, the customers receive best practices relating to:
- Global Strategy and Service Level Management
- Business Process Management
- Management of MySAP Technology
- Software Change Management
- Support Desk Management
SAP delivers this using support programs during implementation of the system solution. Some of the benefits of using SAP's Solution Manager are that it helps:
- Manages the technical risk associated with the implementation of the solution ensuring technical robustness
- Helps leverage users core competencies in implementing solutions
- Ensures solution works as intended with best practices built in.
see these links...
http://www.ne-sap-solution-manager.com/
http://www.saptechies.com/category/sap-solution-manager/
thanks
karthik
reward me if usefull

EPSolman: Portal to Solution Manager

I am trying to integrate the Request Support" iView for Solution manager.
I have given the iview parameters as iven by note 658665
R/3 Installation Number of the Solution Manager
Portal DBMS short
Portal DBMS release Target R/3 Solution Manager version
the connection for MMC_SOLOMAN connector also works fine.
When i try to submit a query, it gives me the below error
Errors sending data from the portal to the SAP Solution Manager
Exception caught at onSendButtonClicked: null
can anyone help
Regards
Jayesh

Dear All
Please let me know if any one has treid integrating EP with Solution manager. (Request/ Iview )
Regards
Jayesh

Solution Manager Interface with Tools Outside SAP

Does anyone have information on Solution Manager's abilities to interface with tools outside of SAP? I am interested in interfacing Solution Manager with legacy systems and main frame systems (e.g. Informatica). I am especially concerned with Root Cause Analysis, Exception Analysis, and Error Reporting in Solution Manager regarding non-SAP systems. Also, if Solution Manager is able to interface with these systems, can it access details from outside SAP (e.g. data from legacy systems)?

Hi,
The solution manager can be interface with the ARIS.We did in our project this interface.
The Business process flow was defined in ARIS & synchronize with the solman & once configuration is done then we reverse synchronize the same to update the ARIS,so you can interface with legacy also.
Regards,
Raj.

XML Interface in Solution Manager

Hi All,
In Solution Documentation presentation, there are slides that give details on importing documentation from external sources like(Excel) into Solution Manager documentation. Has anyone done this task and what is the interface used to export to standard SAP XML format from EXCEL and import files from XML format into soution documentation (SOLAR01)?
Details from slides are:
Using a XML interface business process documentation of external sources like MS Excel, Lotus Notes can be efficiently imported in SAP Solution Manager
Data transfer process flow:
Detailed steps
1. Develop a data extractor program to convert MS Excel to XML document
- Create a program to extract content from data source. The extractor has to use the xml schema definitions provided by SAP
- Extract the data from the data source into XML format
Benefit
Quick and efficient method to transfer external documentation into SAP Solution Manager
Detailed steps
Use SAP Solution Manager interface to import XML documentation
- Import the data into SAP Solution Manager within SAP Solution Manager
- Verify the imported documentation
Thanks and regards,
Nischal

Hello,
You can find links to many interesting documents and also some troubleshooting guides at https://wiki.sdn.sap.com/wiki/display/SM/Maintenance+Optimizer
Best regards,
Miguel Ariñ

Problem in installation of Business Content for Solution Manager

Hi all,
I have a problem while trying to install the Business Content for Solution Manager. In detail, I cannot install/ see the Process chains. I am not much familiar with Business content installation, so maybe I missed and /or some step.
Following the instructions from SAP IMG (SPRO/ SAP IMG / Solution Manager / Configuration / Scenario-specific settings / Solution monitoring / BI Reporting / BI Client) , I activated the Datasource 0SM_SMG_ROOT , performed all the steps and installed all the relevant Business Objects (Infoobjects, Datasources, Infocubes, Infopackages, etc.). All the objects seen from transaction RSA1 seem correctly installed and activated.
The last step is the installation/activation of the Process chains. This step is executed, but the installation job terminates with messages like Infopackage 0SM_XXXX does not exist in D version; activation not possible. It seems like Process chains are looking for some Infopackage, and these are not present. They are not present indeed, and I dont know why. The result is that no Process chain is visible from transaction RSPC.
Am I missing some step, or doing a wrong/ incomplete procedure ?
Thanks a lot

HI Saravanan,
For Solman Service Desk, the following objects are used :
Cube : 0CSRV_C01
DSO : 0CRM_PROH
DataSource : 0CRM_SRV_PROCESS_H
And apart from this there are some MD datasources, for BPARTNER, USER STATUS, CATEGORY etc.
Regards
Mahesh Kumar

Upgrade process to SAP Solution Manager 7.1

Hello!
We use SAP EHP 1 for SAP Solution Manager 7.0 (SPS 26) and plan to upgrade to the new SAP Solution Manager 7.1.
We currently do not have Java Stack there.
Some questions about Upgrade process
1) Can a direct Upgrade from SAP EHP 1 for SAP Solution Manager 7.0 (SPS 26) to SAP Solution Manager 7.1 be realized?
2) Should we first install Java Stack and then proceed with the Upgrade or otherwise?
3) Will Windows 32 Bit and None-Unicode Version of SAP Solution Solution Manager be supported?
It will be great to get some helpful information.
kind regards

Hello!
Trying to answer your question
1) As described in note 1244225, there no restriction to upgrade the Solman EHP1 to solman 7.1. Refer to the section:
In case you do not participate in this current Solution Manager 7.1 beta shipment there are no restrictions for implementing now SP stack 25 and upgrading in the future to an equivilant SP stack of release 7.1."
2) The Solman EHP1 must always be a dual stack system, I am not sure, how you are running the Solman EHP1 without a Java Stack, you should have one.
3) I am not sure if there will be a Solman 7.1 32Bit Non-UNICODE version. But, SAP recommends to run Solution Manager on Unicode (see also customer letter on http://service.sap.com/Unicode). At solman EHP1 there are some issues when running the system as Non_UNICODE, refer note 1383407.
I am not sure if I could clarify all your doubts.
You may check the following URL:
http://service.sap.com/instguides
- SAP Components
- Solution Manager 7.1
As this is a very new software there is few documents in it, but soon you should see a upgrade guide here.
Regards,
Allam

SAP Solution Manager - Enterprise Support Report bw cubes

We are looking at the Infoproviders in Solution Manager BW and noticed the data for SAP Solution Manager - Enterprise Support Report.
When we look at these cubes, we are particularly interested in the Software Component Versions.
Unfortunately, all of these data cubes are empty. Based on some discussions among our colleagues we are wondering if this data is only activated for customers that have the full Enterprise Support agreement in place with SAP?
If that is the case, then so be it (we don't have that level of support). However, if that is not the case, can anyone suggest a way to populate these cubes.
thanks,
Jeff Henke

Hi,
Solution Manager is a separate component and needs to be installed separately (not possible to install on top of R/3 Enterprise).
You can order SAP Solution Manager Software from SAP or download from http://service.sap.com/swdc
Solution manager is free from SAP and no additional license involved for it's customer for normal use.
You can get more information on Solution manager from http://service.sap.com/solutionmanager
btw: as far as I know for R/3 Enterprise you can still download patches via http://service.sap.com/swdc without solution manager, For Netweaver 7.0 systems, use of Solution Manager (Maintenance Optimizer) became mandatory.
Cheers !!
Satya.
PS: Pls reward points if the answer was helpful...Thx.

Configure EP into Solution Manager...

Dear All,
We are trying to configure EP(NW04s-SPS16) into Solution Manager-7.0(SP16). I was installed SMD Agent in EP-Side. and Deployed LM-Service-17(SMD) in Solution Manager JAVA Stack side..
After that i was exported JAVA Technical system from EP SLD and Imported in Solution Manager SLD and observed SLD agent is running in SMD Server.
At this place i strucked. i am not able to get the solution in SMD from SMSY and ABAP connectiviy is not there in SMD and if I run the UPGRADER option i am getting error.
I am getting confusion to read different different SAP Notes and improper guides.
Any one please suggest one proper source about configuration settings in EP side for SMD Agent,SLD,RFC Connections etc and Configuration settings in SMD Server(SOLUTION Manager side),UPGRADER,ABAP Settings,SOLMAN SLD side,etc all.
Kind Regards
Sudhakar

Thanks Samuli,
I tried it..its working for solman but in my ECC (NW 7.31) its not working for web dynpros. Its going to hostname:8001 port and not redirecting to webdispatcher.
Pleae let me know if I am missing something.
Thanks & Regards,
Satyabrat

Need Solution Manager 4

I m looking to get solution manager 4 to generate key for SAP IDES 5 installation .........please help.
thanks in advance
Bill

Hi Ravi
Thanks for the reply. The "sapinst" is not moving forward without the KEY and i dont have the solution manager ......i think the IDES has the same rule as normal SAP ERP system. in SAP Note 811923 it is also required.
Could you please tell me that from where i can get the solution manager other than sap market place because i dont have user id and password .......it seems stupidity that SAP keep all educational and training material behind the login id and passwords for the downloads.
Regards
Bill

Notifications from R/3 4.6c to Solution Manager 3.2

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