Notifications in Portal UWL and external email Id
When we run the workflow, the Tasks showup in the Universal worklist but the notifications don't (even though they appear in R3 Business workplace). Is this correct? DO we need to do some settings to take care of this. We also need to send the notifications to the employee's external internet email Id. But this too is not working. I have checked SCOT. everything is fine.
Note: for the external email, I have not done any special task/setting in the workflow. The notification is being sent to an agent(position). and for the employee occupying this position I have specified the external email in infotype 105. Do I need to do any thing else?
For my client, I need the workflow FYI notifications to go to:
1. Their Universal worklist in the portal and
2. their external internet email Id.
Could anyone please guide me how to go about this?
>
Vikrant wrote:
> Thanks for the response Vijay.
>
> Two clarifications here:
>
> 1. SCOT has been properly configured at my end. Test mails are going to external email Id. Have checked it. But in my workflow step - mail notification, I have set the RECIPIENT TYPE as Organizational Object and then further set it as a particular Position in my Org structure.
>
> Instead I need to set the recipient type as Email address. Is It?
> Is this what you meant by "type id as 'U' "? Or did you mean I should make use of USER instead of POSITION as the recipient type?
You need to set up the forwarding email address in SO36 for every user and also tick the 'Also place in Inbox' box, to use in SendMail step, choose type as G and the user id with US prefix as the recipient, this will send it to both external email and UWL( to UWL only after step 2 below).
>
> 2. For the notifications to reach the Portal UWL (universal worklist) I need to get SONIC software installed? Is this free? Is it a plug-in? where to look for it? with SAP?
SONIC is short for SAP Office Notification Connector, you can search for it on scn itself.
Similar Messages
-
How to add 1 more column in standard portal UWL and map the values.
Hi
I have one issue/requirement, please help me out on that also.
In portal UWL, i want to add one more column TICKET ID COLUMN, and ticket id value I will be putting as work item ID of abap Workflow, so whenever approver opens his portal UWL, in first column i want to show ticket ID say 00012345, so how to add this ticket ID column in standard portal UWL and how to put/map value of work item in that column.
My idea behind this is, when ever say employee wants to know the status about his ticket ID, he can simply ask his manager regarding the ticket status by referring to that ticket ID which manager can easily find in his portal UWL in that extra TICKET ID COLUMN .
Do I have to change anything in SAP inbox also ? Do i have to add 1 more colum in sap R/3 inbox also ? and will adding 1 more colum in sap inbox (R/3 inbox), will create automatically one more ticket ID colum in portal UWL also ?
please let me know , as i do not want to add 1 extra column in R/3 inbox, just i want in portal UWL extra ticket ID column should come and i want to put workitem ID generated at the start of workflow, in that colum in portal UWL
please help me on this.
Thanks...
Edited by: User Satyam on May 29, 2011 6:16 AMHi Satyam,
These are called custom attributes. Here is a powerpoint that may be able to assist you with the documentation that the other poster gave you too.
Always remember too when you make a change on the backend R/3 side, you must reregister your UWL connector. And yes, the column must be available on the backend R/3 side. We can't create on the fly columns in the UWL, that have no reference to the backend system in this case.
Beth Maben
EP - Senior Support Consultant II
AGS Primary Support
Global Support Centre Ireland
Please see the UWL Wiki @
https://www.sdn.sap.com/irj/scn/wiki?path=/display/bpx/uwl+faq *** -
Trigger a mail to sap mail box and external email id
Hi
In infotype 0019, we maintain probation details, i want to trigger a mail to sap mial box and external email id , one daye before the probation date mentioned in IT0019.
Kindly let me know how to go.
Regards
VishHi,
U have to take the help of your ABAPr he will write a program which will schedule every day in specific time that program will compare the expiry of probation date with system date and if it is one day less then mail will trigger.
Regards,
ARU -
How to send mail to portal inbox and user email id in ESS leave workflow ?
Hi
currently i am working on sap ess workflows . i have customized standard workflow (ws12300111) where when manager approvesor rejects the leave in portal, mail has to send to user's portal inbox and email id assigned to user .
in workflow level - i have used 'sendmail' step and given agent as initiator . now mail is going to sap inbox .
can you please guide me (step by step if Posiible) how should i do it.
Regards,
Sreeharsha.
Points will be rewarded.mail has to send to user's portal inbox and email id assigned to user
Not sure if you want a email or SAP mail. Can you clarify the above statement?
If you want to send a notification mail which needs to be displayed in UWL
Search for keyword SONIC in this forum and blogs section. You will get the solution
If you want to send a notification email to the email id of the user
You need to determine the email id of the user and use the sendmail step to send email (your SCOT settings need to be condigured by your BASIS team)
Thanks,
Prasath N -
How to configure AD on windows 2012 server for Exchange 2013 internal and external email flow
Dear Experts,
I have to configure exchange 2013 on Windows server 2012 STD. Company has registered Static IP addresses and can get the MX record pointing to any of this Static IP.
The registered domain name is e.g. contoso.com.
a. What should I use as domain name on AD? contoso.com or contoso.local
b. Is it recommended to have two different servers for AD and Exchange?
c. What should be my connector settings for mail flow?
d. how can I set 2 email servers in company for load balancing?Hi,
a, I suggest use contoso.com as domain name. It is convenient to add urls into our certificate for internal and external mail flow.
b, Recommended that installing AD
and Exchange Server on two separate
Servers. If Exchange Server downed unfortunately, it can prevent AD server from crushing at the same time.
c, Found some articles for your reference:
Configure Mail Flow and Client Access
http://technet.microsoft.com/en-us/library/jj218640(v=exchg.150).aspx
Configuring Outbound Mail Flow in Exchange Server 2013
http://exchangeserverpro.com/configuring-outbound-mail-flow-in-exchange-server-2013/
d, Load Balancing
http://technet.microsoft.com/en-us/library/jj898588(v=exchg.150).aspx
Hope it is helpful
Thanks
Mavis
Mavis Huang
TechNet Community Support -
Exchange 2013 not receiving internal and external emails ..
I have a coexistence of exchange 2007 and exchange 2013 ..2013 mailboxes where able to receive and send mails (internal and external) but suddenly the mail flow has stopped.
Mail flow status
2013 to 2007 = OK
2013 to internet = OK
2013 to 2013 = OK
2007 to 2013 = FAIL
Internet to 2013 = FAIL
incoming internet mails return the NDR below
Diagnostic information for administrators:
Generating server: mydomain.com
[email protected]
Remote Server returned '< #4.4.7 smtp;400 4.4.7 Message delayed>'
What could be a possible reason for this?
Cheers guys ..
..forever is just a minute away*Hi Richard,
Thank you for your question.
When there is a coexistence of Exchange 2007 and Exchange 2013, external email will be sent and received by Exchange 2013.
4.4.7 means message expired, message wait time in queue exceeds limit, potentially due to remote server(your Exchange server ) being unavailable.
If your organization has correct MX record in ISP. We could refer to the following link to check if MX record is correct:
http://technet.microsoft.com/en-us/library/aa998082(v=exchg.65).aspx
If we could telnet Exchange server by the following command: telnet mail.domain.com 25
If there is a receive connector on Exchange 2013 to receive Internet emails, we could create a receive connector to receive message from the Internet by the following link:
http://technet.microsoft.com/en-us/library/jj657447(v=exchg.150).aspx
If there are any questions regarding this issue, please be free to let me know.
Best Regard,
Jim -
FM to send information notification to SAP inbox or external email-id
Hi All,
Need help. I need to send a information notification to user's SAP inbox and external mail id.Plz anyone tell which FM i can use for sending notification to SAP inbox and which FM i can use for sending notification to external mail-id?? plz help
thanks and regards
NitinHi,
You can use the FM SO_OBJECT_SEND..Also please search in SDN forums..I am sure you will get lot of forums which already discuss about this..
THanks
Naren -
CFolders - Notification to be sent to external email id
Hi,
I need to send a notification to the external email id such as gmail or any other.
How do i do that ?
Please suggest.
Thanks in advance
Amit
[email protected]
9820502246dear amit,
when u creatin an user id go to<b>-user administration-user-email.</b>
instead of putting compant id u can put ur personal id i.e gmail or yahoo or rediffmail..
if answer is helpfull , plz reward the points
thanks
amit dhar -
Hi
I had a question around the portal UWL, and I've tried SDN, SAP Help, Google, and still can't find a definitive answer; so I'm hoping someone here can help.
We run EP6 with an ECC5 backend, and our users are allowed to manage substitution via the portal universal worklist. One of our users (let's call them user A) has created a substitution rule for All Tasks, and set the nominee to Receive My Tasks. They have given this access to User B.
They have then created another rule and set the same attributes (so All Tasks, and set the nominee to Receive My Tasks), but set the substitute to User C. After that, they've done the same again, but to a third substitute (User D).
So, in total, they now have three rules but with three different substitutes. Does anyone know if this is supported? i.e. can you have multiple substitutes if you set them to receieve All Tasks?
The reason I ask is that if I look at the table HRUS_D2 in the ECC backend for User A, only one of the subsitutes will have an "X" in substitution active. My thinking is that the rule can only be active for one of the subtitutes at any one time, so it'll switch it on for however logs in to the portal first that day - or something along those lines.
Any thoughts?Thanks for the prompt reply.
I don't have a screen shot of the rules, will need to get one sent over, but the user tells me this is how they were set up.
The issue has been raised by one of the substitutes, as sometimes they see that the subsitution is active in the portal UWL (they see a message along the lines of "Working on tasks for User A"), and other times it's not there (even though there are tasks currently open for User A). I've run the funciton module RH_SUBSTITUTES_LIST_NEW for User A to look at the substitutions as of today, and it says:
User A Substitution Profile Substitute Status Assigned as of Assigned until
User B General substitution Deactivated 10.02.2010 Unlimited
User C General substitution Activated 28.09.2009 Unlimited
User D General substitution Deactivated 10.02.2010 Unlimited
It's a strange one! -
Cannot receive external emails
I have one account on Exchange Server 2013 that only receives internal mail, external mail gets rejected with the following error:
Reporting-MTA: dns;DUB004-OMC1S11.hotmail.com
Received-From-MTA: dns;DUB110-W4
Arrival-Date: Fri, 27 Mar 2015 02:22:32 -0700
Final-Recipient: rfc822;<email>@<Domain>.co.uk
Action: failed
Status: 5.7.1
Diagnostic-Code: smtp;550 5.7.1 Recipient rejected (R4)
The email account appears to have the same settings as the email accounts that accept both internal and external email.Hello,
Good Day...
Request you to please follow the below steps
5.7.1
A very common Exchange 2010 NDR, the cause is a permissions problem. For some reason the sender is not allowed to email this account.
Perhaps an anonymous user is trying to send mail to a distribution list.
Alternatively, a user may have a manually created email address that does not match a System Policy.
Check SMTP Virtual Server Access Tab. Try checking this box: Allow computers which successfully authenticate to relay.
Check the outgoing SMTP logs.
Check: Mailbox – <Mailboxname> – Properties – Mail Flow Settings – Message delivery restrictions.
Try disabling Windows-Integrated-Security. Instead allow only standard authorization on the SMTP receiver on the Exchange 2010 server.
Check Attachment filtering on the Edge server.
Also you can follow the below steps
Add the user/aliases affected by this to the User List
Found under Management tab > User Management
Change the Unknown Users setting
Found under Management > Inbound Filtering
> Spam Handling Settings > Unknown Users
NOTE: BLOCKED is the recommended option
Cause : When Unknown Users is set to block and the user is not listed in the Control Panel, then email to that user is rejected.
For More Info: http://www.techrid.com/exchange-server-2010/mailflow/exchange-server-mail-flow-troubleshooting-with-list-of-exchange-2010-ndr-codes-2/
Regards,
Praveen
Remember to mark as helpful if you find my contribution useful or as an answer if it does answer your question.That will encourage me - and others - to take time out to help you Check out my latest blog posts @ Techrid.com -
DISTRIBUTION LIST WITH EXTERNAL EMAIL SEND FROM OUTSIDE
Hello to all,
I'm new in the foruum.
i have the following problem with Distribution Lists.
I have create one Distribution List which include email address from our company and external email address.
When i send from inside all works fine.
But when i send from outside the email received from inside users(email addresses of my domain) but never received from outside email addresses.
How can resolve this issue?
Pls helpRead carefully my question.
i have change this setting when create the group.But my problem isn't that users from outside can't send to distribution list. The problem is that in my distribution list i have email addresses from my company (@domain.com) and external email addresses (@gmail.com,@yahoo.com).
When a user from inside send to the Distribution List all works fine. When a user from outside send to the Distribution List, users from my company(@domain.com) which include in the Distribution List receive the email but user with external email addresses(@gmail.com,@yahoo.com)
didn't receive the email. -
Dear all
I want to configure SRM to send emails to the approvers and have a link to logon in SRM to approve in SRM (online approval). That is working perfectly if the user connects to SRM.
But what I need to put as ITS_DEST attribute or other info to be able to logon through the portal UWL address
PS: SRM 5.0 using the report RBBP_NOTIFICATION_OFFAPP to generate the email
Thanks in advance
RDHi RD,
You can use the ITS_DEST attribute or you can also use the DEF_URL1 and DEF_URL2 fields on the report RSWUWFMLEC (SRM 4.0). You can assign the UWL URL or anyother URL you wish to see in the notification on this report and save it as a variant.
If you are in SRM 5.0,
The input fields for standard notification texts and logon URLs that belonged to the old transmission report (RSWUWFMLEC) are no longer available because the notification contents can be specified more flexibly with the help of BAdI BBP_OFFLINE_APP_BADI. Similarly, you no longer have to specify the return address because this can be replaced by the recipient's address in the transaction for SAPconnect inbound processing (transaction SO50). (If SAPconnect inbound processing has not been activated, the response mail [decision mail] is sent by default to the WF-BATCH user, as was also the case prior to SRM 5.0. The return address in method SMTP_INBOUND_ADDR_GET of BAdI BBP_OFFLINE_APP_BADI can also be overwritten.)
Schedule the job with this variant and it can send out couple of URLs if needed. You can also customize further using the BADI mentioned above.
Pls assign points of answer is usefull !
Sundeep -
Email Notifications for both UWL Tasks and Collaboration Tasks.
Hello,
I want to configure Email Notifications for both UWL Tasks and Collaboration Tasks.
Could any one please give me the configuration steps.
Thanks in Advance.
Regards,
Sridhar.Hi sri,
Refer the following threads
https://www.sdn.sap.com/irj/scn/thread?threadID=147316
https://www.sdn.sap.com/irj/scn/thread?messageID=315715#315715
https://www.sdn.sap.com/irj/scn/thread?messageID=1170132#1170132
Regards,
P.Manivannan -
Customize email Notifications sent from UWL
Hello,
Can the eMail notifications sent from UWL be customized in Portal 7.3 ?
Regards,
Jay.Hi Jay
I hope you are well and many thanks for using the SAP Discussion Forums.
In relation to your query you mentioned the following:
Can the eMail notifications sent from UWL be customized in Portal 7.3 ?
In UWL lingo, notifications that you would see under the notification tab are specific to: Knowledge Management Collaboration Recent Notifications. Notifications through the Universal Worklist deal with Knowledge Management and Collaboration. If you are looking to integrate SAP Office within the Universal Worklist please refer to note 945484 How to receive office notifications in the universal
worklist.
Now in terms of actually customizing the emails themselves. From my research and understanding if
you are using the default mail notification this is not customizable. You can however put a notification task in the flow(just before the human task), if you want to customize the notification content. This would be done through the task ID for the workitems (you can find this through the enalbement of the support information).
Kindly update me as per your findings.
Kind Regards & All The Best
Troy Cronin
Enterprise Portal Support Engineer
AGS -
Portal, WorkFlow and Email
Hi,
Has anyone sucessfully implemented email notification through Workflow in Portal Release 2?
I logged a TAR and support claim they cannot track down any documentation.
Any help is much appreciated.
Thanks,
Sonnymail has to send to user's portal inbox and email id assigned to user
Not sure if you want a email or SAP mail. Can you clarify the above statement?
If you want to send a notification mail which needs to be displayed in UWL
Search for keyword SONIC in this forum and blogs section. You will get the solution
If you want to send a notification email to the email id of the user
You need to determine the email id of the user and use the sendmail step to send email (your SCOT settings need to be condigured by your BASIS team)
Thanks,
Prasath N
Maybe you are looking for
-
Thunderbolt / USB3 questions about external backup drives for my new MacBook Pro
I have a new MacBook Pro retina 13". It has two USB3 and two Thunderbolt2 ports. Until now on my iMac I've kept two backups on two WD USB2 drives. I have never had any problems with any of my WD Passport drives. One for Time Machine and one for CCC (
-
IDoc error handling via WorkFlow. What is missing?
Hi All, My problem is when an error occured I don't receive anything in the Workplace. I did the following: When I created the process code I gave an object type(based on IDOCAPPL) for the function module's IDoc part. For the start event I gave the I
-
Feature of opening link in new tab when middle-click it has just dissapeared.
Hello! Feature of opening link in new tab when middle-click it has just dissapeared; now, when I middle-click the link, nothing happens - no new tab, simply nothing! It's not issue with a mouse, I've tried another mouse, and it's the same, and middle
-
EBS R12 date format display error?
Hi all, I am opening forms in EBS R12 but all the dates value displayed are DD-MM-RRRR instead of the format like 21-04-2008, how do I resolve this please? Thanks a lot
-
My Mac G5 has a black cracked screen with rainbow lines on it because something was thrown at it