Nov. 10 - Folio Producer Service Update

At 5:00 PM PST, the Folio Producer Service on the web will be updated. This update requires you to update the Folio Builder panel:
Mac OS: Download Folio Builder panel
Windows: Download Folio Builder panel
This update includes support for the Single Edition and Amazon Appstore.
You'll be able to download the new Viewer Builder (v1.7) from the DPS Dashboard.
The DPS desktop tools (Overlay Creator panel and Content Viewer) will not be released until all the viewers have been approved in all the stores. (In other words, we'll release the tools when Apple approves the new version of the Adobe Content Viewer.) When the desktop tools become available, you'll be able to add all overlays except slideshows to scrollable frames.

You need to download the update
Folio Builder panel for InDesign CS5.5
November 14, 2011
Windows
http://www.adobe.com/support/downloads/detail.jsp?ftpID=5155
Macintosh
http://www.adobe.com/support/downloads/detail.jsp?ftpID=5153
or
Folio Builder panel for InDesign CS5.0
November 14, 2011
Windows
http://www.adobe.com/support/downloads/detail.jsp?ftpID=5154
Macintosh
http://www.adobe.com/support/downloads/detail.jsp?ftpID=5152

Similar Messages

Folio producer not updating folios on app after publishing folios

Folio producer not updating folios on app after publishing folios, before May updates it used to update my folios right away, it's been 2 days and my folios has not been published or updated. please help

yes I did, i even unpublished the folios adn then published them again, i made them public when publishing and it still doesn't make the updates on the app, on the folio producer it shows the latest files and that the updates request was sucessfull. But istill no updtes on app,
please help

Announcement (January 16) - Folio Producer tools update

Digital Publishing Suite will be releasing new features and functionality Monday January 16 at 5:00 PM Pacific Coast time and Tuesday January 17 at noon. While the acrobat.com server is being updated, you may not be able to use the Folio Producer tools. New features include embedded overlays in slideshows, enhanced buttons that support sound/video actions, article relink, PDF pinch and zoom with all overlays, custom-created Adobe Content Viewer, and more. I'll post a more complete list after the update, or you can look at What's new in this release when help is updated.
Again, note that there are two separate installers: one for the Folio Producer tools and one for the Folio Builder panel. If you created a custom viewer using a previous set of tools and don't want to update your viewer app, install only the Folio Builder panel to stay in sync with the updated web client. If you want to update all your tools, install the Folio Producer tools first, and then install the Folio Builder panel. For this release, updating the Folio Builder panel is recommended but not required. See Installing digital publishing tools.
The v18 file format is a change from the previous file format, so any folio you create with the newest set of tools will not work with the current Adobe Content Viewer (2.2) or with custom viewer apps. Trying to open a folio results in a "Please update your app" message. However, if you have a Professional or Enterprise account, you can use the Viewer Builder to create a custom version of the Adobe Content Viewer so that you don't have to wait for Apple to approve. If you do not have a Pro or Enterprise account, you may want to wait until Apple approves the new viewer before you update your Folio Producer tools.

That's exactly why you should NOT have upgraded your tools !
You should have waited until you can work your way back from the end of the workflow (wait for your own or at least Adobe's upgraded and submitted Viewer to appear on the App Store), to the Folio's and Tools for InDesign (with new technical features) in the front of the workflow.
Read this page:
http://blogs.adobe.com/indesigndocs/2011/12/understanding-dps-tool-versions.html
And download the older tools (Mac or Win):
http://www.adobe.com/support/downloads/collection.jsp?collID=4&platform=mac
http://www.adobe.com/support/downloads/collection.jsp?collID=4&platform=win
Read the uninstall section of this page:
http://kb2.adobe.com/cps/916/cpsid_91689.html

Folio producer tools update required to use folio builder but content viewer app not available

Hi,
I have a problem with DPS Folio Producer tools.
We are unable to use Folio Builder to update our iPad presentation to the cloud because we keep getting this message: An update is required to use Folio Builder. Please click here to download Folio Producer Tools.
We have previously done this only to discover that the new version of Folio Producer Tools is incompatible with the Content Viewer and the new Content Viewer app is not yet approved, or available from Apple.
So we have done a rollback to a previous version of the Folio Producer Tools which worked for a few hours, but is now prompting for the update again - but as explained above we cannot download the update until the Content Viewer app is available.
HELPPPPPPP!!!

This is the DPS model.
When a company thinks first about monetizing solutions instead of making it an extra option.
You are not free anymore to use the tools you want, you must follow Adobe's decisions to update online apps.
Online apps are everything but good.
You will have to wait until the Viewer gets approved by Apple.
Dear Adobe: do you see how many people come here because they don't understand how your technical model works?

Folio Producer fails to update older published issues

A client wants me to update an advertisement in several past issues including issues published in January and February 2012.
I updated the article in the folio and go to the Folio Producer to update the published issue, but either immediately get a failed attempt or it will process up to 20% before failing. I have tried publishing multiple times and it constantly fails.
Has anyone else come across this problem?
Why can't I update?

What do you see when you click the 'Failed' link. There should be an error message there.
// James Roche
// [email protected]<mailto:[email protected]>
// I was born lucky

Folio Producer tools and problems after updating to 1.1.2

Folio Producer tools for digital publishing suite has been updated to 1.1.2. Donot log in with a message. "An error has occurred while communicating with the server. Could not test Folio Builder and server compatibility. Please check your network connection and try logging into the panel again." Message that pops up.Work environment is Windows 7, Adobe InDesign 5.
1.1.1 version did not have any problems after the update, the problem occurred.
I wonder what has to be resolved.
During the following posts in the same case shows the problem has beenresolved with the people saw a wonder.

I have the same problem (as explained at length in this thread), with the Folio Builder 1.1.2 update using InDesign CS5 under Windows XP. I can even sign in to CS Live services within InDesign, but opening the Folio Builder panel then produces the same error that you're getting.
The only workaround is to uninstall DPS and then re-install it step by step, stopping after the second patch. Do not install the latest Folio Builder because it does not work under Windows, as far as I can see.
Ali

An update is required to use Folio Builder. Please click here to download the Folio Producer tools.

Hello,
I'm using CS 5.5, Mac OS 10.8.4. I've spent the last two nights trying to figure this out but I am really stuck this time... I think the issue I'm having is similar to IDEAMAN1 but I got lost on his advice after trying some stuff out, so help would be greatly appreciated!! (I'm only medium-level tech savvy...)
Trying to create my first epublication. Downloaded FolioPanel v26 and installed it, then FolioProducerTools v27 and installed it. Realised I had stuffed it up so uninstalled both using the uninstaller. Re-downloaded FolioProducerTools v27, FoiioPanel v27 and installed in that order and popup said the updates were ready to go. Opened InDesign and folio builder panel said "An update is required to use Folio Builder. Please click here to download the Folio Producer tools.". The link brought me to http://www.adobe.com/support/downloads/product.jsp?product=172&platform=Macintosh which is where I downloaded the original files anyway.
So I've tried uninstalling, restarting the computer, trashed preferences, closed CS5.5ServiceManager, reinstalling heaps of times and not sure what I should try next. Please help!! Thanks!!!!

That notification is often a bug.
I get it regularly when I launch InDesing while connected to my Thunderbolt Display.
If I disconnect my Macbook from the Display, relaunch InDesign it works fine - reconnecting to Thunderbolt display after this also still allows the Folio Producer tools to load properly.

Update new Folio Builder Panel but not the Folio Producer Tools?

Hi Guys
I was prompted to update the Builder Panel so I have done this now. I have read some older posts from last week about the new producer tools with new interactivity inside MSOs.
Is everybody still having problems with this update or has the bug been fixed now?
I'm not on such a tight deadline but I don't want any problems! Should I hold fire on updating the Producer tools?
Cheers
Gemma

You can update the viewer builder panel independent from producer tools.
So you can stay on version 17 of the tools but you need the current folio
builder panel.
—Johannes
(mobil gesendet)
Am 31.01.2012 12:47 schrieb "BHPforum" <[email protected]>:
Update new Folio Builder Panel but not the Folio Producer Tools? created by
BHPforum <http://forums.adobe.com/people/BHPforum> in *Digital Publishing
Suite* - View the full discussion<http://forums.adobe.com/message/4175766#4175766>

Error when updating in folio producer

When I try to update my folio in Folio Producer I got the following message;
"An error has occurred while updating the folio on the distribution server.
Failed to get folio catalog."
What could be the issue?
//Susanna

Susanna,
This sounds like unexpected behavior related to your specific account or folio. If you are willing to contact me off of the forum, I will arrange for further investigation of this problem. Please provide the following information when you contact me:
1. The user name of the account you are attempting to publish from.
2. The folio name you are trying to update. A screen shot of the row in the Folio Organizer may be the simplest way to show us which one.
Please reference problem #2934524.
Thanks,
Michelle
[email protected]

Why the Folio Producer update every article each time ?

I have remarked that the Folio Producer publish every article on the distribution server even if there's no update.
Before, the Folio Producer updated only articles which were modified by the folio builder.

It's a pain. For some reason I have 2979 Genius items that sync every time. It takes a half hour over wireless. WHY? I can't find an answer.

What is the best way to update a folio produced by someone else?

I need to update files that were created by someone else and have already been published in folio producer. The client has given me access to the folio via DPS folio producer. What is the best way to go about getting access to the InDesign files via Folio Producer? Or so I need to go back and get the InDesign files? Sorry if this has been addressed somewhere else recently but all the posts I have seen were older. Thanks.

I assume the folio was shared with you? If so, copy it in the folio producer so you have you own folio.
Then get the source files. You can then relink your copied folio to the InDesign files.

UPDATE: Folio Producer tools 1.1.0

(June 14) The new version of the Folio Producer tools (Drop 13) is now available to install. However, before you install the new tools, note the following:
* The Adobe Content Viewer for the iPad that works with these tools is not yet available in the Apple Store. You cannot use the current viewer to preview folios created with the new version of the tools. The Adobe Content Viewer for the Android and for the Desktop are both currently available.
* Any folio you publish using the new set of tools is incompatible with a custom viewer app created with a previous set of tools. If you publish folios using the new tools, update your custom viewer app in the store.
Some customers have reported problems in uploading articles to acrobat.com. If you experience problems with uploading articles or downloading folios to a mobile device, please let us know through the forum so that the product team can address the issue.
As always, thanks for your feedback.
Click here for a list of drop 13 new features.
Bob

It looks like logging in the acrobat.com account never finishes (see Screenshots) even when i delete all my workspaces and files (since the hole week)
My clients are so happy abut that, can't tell you this solution really makes my life so easy
spending hours and hours trying, hoping, changing (articles which already works fine in previous versions)

Update to Folio Producer Tools (Oct. 3)

Digital Publishing Suite will be releasing new features and functionality Monday Oct 3rd at 5:00 PM Pacific Coast time. There are now two separate installers: one for the Folio Producer tools and one for the Folio Builder panel. If you created a custom viewer using a previous set of tools and don't want to update the viewer app, install only the Folio Builder panel to stay in sync with the updated web client. If you want to update all your tools, install the Folio Producer tools first, and then install the Folio Builder panel. SeeInstalling digital publishing tools.
The v16 file format is identical to the previous file format, so any folio you create with the newest set of tools works with the current Adobe Content Viewer (1.9). Adobe submitted a new version of the app to Apple. When the new viewer is available, Preview on Device will work for the iPad (Mac only; third-party utility required). See What's new in this release.

OK, I figured it out.
Deep in the Library folder (Application Support/Adobe/) there's a folder called "CS5ServiceManager" and inside that, there's a folder called "extensions". When I checked in this folder, there was another folder titled "Overlay Creator" but nothing about folio builder. I went back out to the Adobe folder and noticed that there was another folder titled CS5.5ServiceManager. Sure enough, inside the extensions folder was a Folio Builder folder. I simply moved that folder to the CS5ServiceManager/extensions folder, restarted InDesign and voila, Folio Builder appeared in the extensions menu.
I suppose it's possible that I accidently downloaded the CS5.5 version of Folio Builder but I honestly don't think so. Would the 5.5 version even work in InDesign CS5?

No longer able to sign into Folio builder after updating

I just did the update to the Folio builder as indicated in this thread: Announcement (August 16) - Web Service Update
Now I cannot log into the Folio Builder, I amd shown the following message in the Folio Builder Panel:
You do not have a compatible Digital Publishing Plug-in. Click here to download the Folio producer tools.
Which I then did, but still doesn't work.
Please advise.

You ran the two Folio Producer updates to take DPS to version 1.1.1, yes?
Ali

Folio Producer Installation Problems

Hi,
I've been trying to install the Digital Publishing Suite's Folio Producer for InDesign CS5 on my Mac running OS X 10.7 (Lion). However, each time I have tried the installer has claimed to be 'Initialising Installer', which eventually the progress bar suggests it has finished, and then disappeared with no progress. The Adobe Application Manager itself has not quit, but no window is open and the application has frozen.
I have tried to patch the Adobe Application Manager, but this is even less of a success - an error appears ("Installer failed to initialise. Please download Adobe Support Advisor to detect the problem."). I have followed its advice, but the Adobe Support Advisor does not recognise any issues. Adobe's online support suggests that I uninstall the failed product using its uninstallers and cleaners, but none of them actually give me the option to uninstall the Adobe Application Manager individually, and I would much rather not have to uninstall and reinstall the entire Creative Suite because of the AAM's problems if there is another solution.
Thanks!
Zac

I have the same problem (as explained at length in this thread), with the Folio Builder 1.1.2 update using InDesign CS5 under Windows XP. I can even sign in to CS Live services within InDesign, but opening the Folio Builder panel then produces the same error that you're getting.
The only workaround is to uninstall DPS and then re-install it step by step, stopping after the second patch. Do not install the latest Folio Builder because it does not work under Windows, as far as I can see.
Ali

Nov. 10 - Folio Producer Service Update

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