Novatel USB 760 Compatability Issues

I recently purchased a Novatel USB 760 Broadband card from a 3rd party supplier. I called Verizon technical support after I was unable to get it activated. What I found out was that some of the devices are originally loaded as "Pre-Paid" and some are for "post-pay" (month to month billing which is anything other than Pre-Paid). On phones, you can do a factory reset and then program the phone to work. On a USB device there is no factory reset except from the factory.
I had a USB 760 that was originally Pre-Paid. It would not work at all with the VZAM (Verizon Access Manager) software. I ordered a replacement and it loaded up fine.
One interesting facet of this was that the card was recognized and even activated. The real issue was it would not connect to the VZW network. I would get an error code that stated it needs a User Name and Pasword.
So if you get a USB 760 and get this error that you need credentials, chances are it was a previous Pre-Paid unit and needs a factory reset. I was told that consumers do not have access to the factory reset software and only Novatel could do this.
Since you can purchase 3G units for under $25.00 my 3rd party just sent me a new one. I even bought another one and it works. I have 2 laptops and 2 USB 760 and both are working flawlessly. The original USB 760 that was a prepaid unit is now the paper weight.

If you have the instructions on how to reset the USB Modem, that would be
great.
David
<<Personal information removed>>
Message was edited by: Verizon Moderator

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Usb modem compatibility issues.

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Edit: I just noticed that this article is for an internal modem. Arrrggh....

If you notice, that article was last updated in 2003. Therefore it was written before there was an iMac G5. That article is not applicable to you.

Is there a compatibility issue with the Current USB 3 external Hard drives and MacBook Pro 2011 (USB 2)?

I am currently having bad hangs with my 13" MacBook Pro (2011) which I book 2012 ad a New external Harddrive (WD My Passport Edge) which was given to me as a gift.
Friends of mine told me there is a compatibility issue between the USB 3 cord and the USB outlet of my MacBook Pro.
Although this shouldnt be the case as the box of the Hard drive I got said it was compatible.
I even downloaded the WD Drive Utilities and sometimes whenthe Harddrive is plugged in the Utilities doean't Open but just bleeps in the Applications Dock.
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To be honest, I've had back luck with Western Digital drives and I avoid them at all costs. If I were you, I would return the WD drive and look at externals from OWC or MacMall (LaCie, even G-Tech).
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MacBook Pro Retina Late 2013 Compatibility issue with Bose Companion 5 USB Speakers on Mavericks

Hi, I wonder if somebody has compatibility issues of new MacBook Pro Retina (late 2013) and Bose Companion 5 USB speakers? They work fine on a left USB port on my MacBook Pro, but doesn't work at all on a right one: USB speakers are not recognised or if recognised as "Uknown Audio Device", they doesn't work any way and iTunes stops playing till I take USB cable out.
I tested them already on two identical machines - the same issue: left USB port works fine, right one - not.
While comparing, I tested this audio device also with other MacBooks:
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Hi,
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Need help with a USB 760 by Novatel

I have an Asus eee pc running windows 7. I am trying to use the usb 760. I download vz access manager and try to set up modem, its says "no device detected"
I have removed, re booted, unplugged, been to IT, been to verizon store, etc. Nothing works. I have read tons of problems but no solutions. HELP

Rdaleo5, thanks for posting. I can understand your need to be connected. The issue that you are facing sounds like the problem is with the device and not the computer. Can you plug in the usb 760 into another computer, is it recognizable? Can you plug an mp3 player or camera into your usb port on the computer? Does it recoginize? Please give more details. I would love to help.
SammuelP_VZW
VZW Support
Follow us on Twitter @VZWSupport

OS 10.4.11 and HP Officejet 4500 compatibility issue (scanning)

Hi there,
I am having a compatibility issue with a G4 (OS 10.4.11) and a HP Officejet 4500 (all-in-one).
(Sorry if this is a little long, but there are many specs and many attempts listed here).
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Still, some functions work fine:
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- The HP fax test seemed to run fine (via computer)
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Here are the specs:
Computer specs:
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(the hard drive is partitioned into 3 –one runs 10.4.11 (the others Jaguar and OS9 –for compatiblity with other programs/peripherals) –21GB space remaining on 10.4.11 partition
All-in-One specs:
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If anyone knows of any drivers or has any other information as to why this is not working, I would be most grateful (BTW, I am not much of a tech guy, so please bear with me).
Thanks.
Frazzled Macuser

Hey @Greenise,
Welcome to the HP Support Forums!
I would like to assist you today in getting the proper Full Feature Software and Driver package to install your HP Officejet 4500 Desktop All-in-One printer on your Mac OS X 10.4.11 Operating System.
Below is the link for the Full Feature Software and Driver Installer. Simply click on the link and select the 'Download' button in the top left hand corner. Once the download is complete just run through the on screen instructions to install your printer.
HP Officejet Full Feature Software and Driver (Universal) - Mac OS X 10.4,10.5 and 10.6.
Please let me know if this installer works for you and if you have any other questions. Good luck!
X-23
I work on behalf of HP
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

Boot Camp / Windows 8.1 64-bit / Driver compatibility issues

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Best regards,
Alex

1. Your MBA does not support EFI/Free Space method.
2. You need to ensure that your USB is a USB2 device.
3. The MBR should be checked, because there are known cases where BCA fails to create the MBR.

What Superdrive (external USB) is compatable with Mountain Lion 10.8.3?

What Superdrive (external USB) is compatable with Mountain Lion 10.8.3?
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If not...why is Apple (seemingly) ignoring this issue? There are so many with the same complaint.
They want $19 to answer this question...why? I just bought the upgrade to 10.8.3 a couple of days ago.
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<Edited By Host>

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3G Compatibility Issues

I have noticed that there are a few scattered posts regarding problems with the 3rd Gen Nanos and 3rd party accessories. We have 1st, 2nd, and now a 3rd Gen Nano. We also have Altec Lansing IM3, IMPlus speakers, as well as a generic wall charger which all work fine with the 1st gen and 2nd gen nanos. For the first 5 weeks of ownership, the 3rd gen Nano worked/charged normally with the aforementioned items, then it started acting up. When attached to the above accessories, the screen would freeze and the face controls would not work and the Nano would not charge, unplugging the Nano would bring the Nano back to full functionality. The 3rd Gen does charge using the PC USB cable. The 1st Gen and 2nd Gen Nanos still function as designed when attached to these same items.
We tried the 5 R's, even rolled back the version to 1.0.1, sent the unit to Apple service (unit was sent back and sent back with "no problems found" along with a form letter which obviously had been photocopied numerous times with the ever helpful tips on how to charge my ipod).
I can sort of understand it if the 3rd Gen Nanos were incompatible with older 3rd party accessories (not great from an existing customer standpoint), but I do not understand how our 3rd Gen was compatible for 5 weeks and now isn't.
Does anyone know if the 3rd Gens are indeed incompatible with accessories that are compatible with the 1st Gen and 2nd Gen units?
Is everyone having these compatibility issues or only a lucky select few?
Thank you in advance!

i wish there was a solution. i'm a computer tech and i have 2 clients with windows 7 and outlook 2010 with this problem. i've contacted both apple and microsoft and both blame the other for the problem. i haven't been able to find any answers on the forums either.

Confusion about UEFI/BIOS and GPT/MBR compatibility issues

So a user said in another post that they were NOT able to boot in UEFI mode and install Fedora even though it is UEFI compatible. But this person was able to useLegacy mode and install Fedora, and furthermore, was able to "keep the Windows partition." I'm guessing that means that Win 8 that came with it, which would be installed in UEFI/GPT mode, correct? I'm specificly referring to the Y510P but from what I understand *every* laptop that comes preinstalled with Win 8 must be UEFI/GPT.
So the way I understand it is that the installed Fedora is in "BIOS"/GPT mode rather than "BIOS"/MBR mode because you can't have both GPT and MBR on the same disc.
I have just started learning about this UEFI/BIOS and MBR/GPT nonsense, and it's going to drive me crazy until I finally understand it. So I guess what I'm asking is:
1) When I get my y510p I assume it will be in UEFI/GPT mode. Can I install non-UEFI distros alongside it as I take it was done with Fedora?
2) If I install a linux distro alongside Win 8, do I have to worry about compatibility issues with a drive that is in GPT format? Or does the MBR/GPT issue have nothing to do with it, so I don't have to worry about ever changing my drive to MBR?
For example, I read that Win 7 must be installed either as BIOS/MBR or UEFI/GPT. This can not be mixed and matched. This means that if I could not get the Windows 7 installer to boot in UEFI I would have to install as MBR. This also means I would have to format the drive and reinstall Win 8 on the MBR.
So my question is do other OS's like Linux have these restrictions? (For example, if a particular distro will not boot in UEFI and therefor MUST install on MBR)
3) I have a pendrive with YUMI installed with a ton of distros/tools/Win installs/etc. (It is a USB boot tool like unetbootin that allow you to add multiple bootable images.) When I tried it recently on my dad's laptop. I have used it many, many times with my older computers, none of which were UEFI. It works great. Now that I've had a recent encounter with my dad's ASUS Windows 8 computer (not with the y510p yet) I found out that UEFI seems to be complicating the crap out of things (for me, at least.)
So when I used this computer, I noticed that when I boot (with legacy mode enabled) and enter the "boot selection screen" in order to boot with USB, I have two options a) UEFI:"name of usb" and b) "name of USB". The UEFI option would NOT boot, but it would boot without the UEFI: option.
So does this mean that I am booting in non-UEFI mode and once I have booted this way and choose a distro to install that it CANNOT install in UEFI mode? I recently saw a tool called Rufus that I have yet to try that has an option to set the bootable USB to UEFI, so that would possibly work if I wanted to install a UEFI compatible distro (Arch linux is what I'm wanting.)
4) If installing a UEFI compatible distro (such as Arch) requires that the USB device be able to boot in UEFI mode has anyone been able to do this? Has anyone even been able to boot a device in UEFI mode to do *anything* such as run a live linux?
I'm 99% sure I would be able to boot in legacy mode and run a live linux (because I did so on my dad's computer) but the problems arise when I consider how to INSTALL.
I would really like to know the answers to these questions (as scattered as they are.) Any help would be appreciated!
Unnecessary info:
(I started learning about BIOS/UEFI and MBR/GPT the hard way a few days ago by trying for hours to install Windows 7 on my dad's Windows 8 laptop because I could NOT get Win 7 installation to work...it kept asking for drivers before I could install until I finally used the Windows USB install tool, put the stick in a different USB, AND formatted the drive as MBR because Windows 7 would NOT install on the existing GPT drive until I used diskpart.exe -clean. And I have read that Win 7 64 bit will work fine on a UEFI/GPT setup. I used the Windows 7 USB boot tool which did NOT give me a UEFI: and regular option. It showed up simply as "name of usb" without a UEFI in front. Since I read that Windows 7 must either be in BIOS/MBR mode or UEFI/GPT mode that this drive would not boot in UEFI mode, and I don't know why...Although I believe I read that Win 7 cannot be installed from a USB in UEFI/GPT mode, only BIOS/MBR. UEFI/GPT mode requires a DVD install but I did not have a drive to test this.)

I have a Y510p which is running dual boot Windows 8.1 and Arch Linux. I think that it is strongly advised to do plenty of reading ahead of any install if you will be using UEFI and Linux so that you understand all the issued before making critical changes to the existing system.
Yes, if the machine comes with Windows 8 (as mine did) then the disk will be formatted with a GPT partition table (instead of the old MBR partitioning scheme), and will boot using UEFI. If you are going to try to keep the existing Windows 8 system and add Linux then you will need to keep the disk with its GPT partition table and partition structure, but you can shrink the Windows 8 C: drive to make space for the Linux partitions that are needed ( a root partition and at least a /home and/or /opt partition and possibly a linux swap partition also ). If you want to boot the Linux install via UEFI then you can simply add the required boot directory to the EFI System Partition (ESP).
However it is very important that before trying to do any linux install that you switch off Fastboot from within WIndows 8 (or 8.1). Also most Linux distributions are in some difficulty booting using Secure Boot, though a few such a Ubuntu and Fedora are supposed to be able to do so. Hence it is much easier to work with Linux if Secure Boot is first switched off from the BIOS settings menu.
The order of operations that I used was;
1) Switch off Secure Boot from the BIOS - and boot back into the Windows 8 system to check that it boots OK.
2) With Windows 8 running go into the settings and switch off Fastboot (which does a hybrid suspend when it shuts down instead of a full normal shutdown - if you don't do this then the memory gets overwritten when booting Linux in the future which means booting back into Windows will fail).
3) Reboot back into WIndows and check all is well, and if so then use the disk management facility within Windows 8 to shrink the C: drive to make room for the Linux partitions.
4) Reboot to check Windows 8 still boots OK.
5) If you are going to update to Windows 8.1 then do so, and then update everything once it is booted (it is a huge update and takes ages!). Once done then you will likely have to update drivers for the graphics cards, the clickpad and possibly the wireless chip and ethernet chip. I found that I needed to get drivers that were newer than were available on the Lenovo website, by going to the relevant hardware manufacturer website (eg for synaptics for the clickpad). Then spent a week or so in the evenings getting Windows 8.1 configured the way I like it.
6) Then I did a lot of reading about the various options for the boot manager that would suit a UEFI boot for a dual boot system for Windows 8.1 and Arch Linux and there was a choice of Grub, Gummiboot, rEFInd, and others - and after reading the details I decided on rEFInd as my boot manager which can boot not only any new Arch Linux install but automatically finds the Windows UEFI boot files and presents the options in a nice graphical window once the system gets past POST at bootup.
7) It was important to check which partition was the ESP and to know what partitions I needed to create for the Arch Linux system. Then I went ahead and booted from a usbkey to a uefi install system, and very carefully proceeded with a standard Arch Linux install, being particularly careful to know where to put the rEFInd boot manager files and the kernel and initrd files. Also I used efibootmgr to write the appropriate NVRAM boot entry in the motherboard memory so that the uefi boot system knows where to find the rEFInd uefi boot files in the ESP.
8) Once complete the system boots to Arch Linux as the default, with a nice Windows icon which you can select with the arrow keys within the boot timeout period (default 20 seconds).
I noted also that it is possible to create boot stanzas in the rEFInd boot manager config files which allow rEFInd to chain load other Linux systems or even other bootloaders if you wish - so it is very flexible. So if you want to you could install a grub standalone set of diretories/files so that if the normal linux boot fails then you can select the grub icon from rEFInd and chainload grub to boot either the same Archlinux install, or point to a third linux distribution if you have more partitions containing that third install which might be Ubuntu or Mint or ....
Either way although getting to understand how uefi boot works is a learning curve it is actually generally simpler than the old legacy BIOS boot. With uefi you no longer need an MBR on the drive, and only a suitable EFI System Partition which has to be VFAT formatted. However if you want to have one of the linux distributions booting from legacy MBR then you need to create an MBR at the start of the drive - so you would need to move the start of the first partition and create a suitable sized Master Boot Record otherwise MBR boot can't work. If you do that then of course you have to be careful if the Windows partition is the one being re-sized that it doesn't mess up the Windows boot! However since using uefi to boot rEFInd allows a chainload to grub/gummiboot or other bootloaders then there should be no need to mess with MBR booting if you go down that route.
If you are interested in rEFInd then the author Rod Smith has a good set of documentation that describe the details at http://www.rodsbooks.com/refind/
He is also the author of a really excellent disk partitioner for GPT disks - http://www.rodsbooks.com/gdisk/
Clearly it is necessary to read up on the boot facilities available for any linux distribution that you plan to put on the system.
One nice thing is that uefi boot with an efistub supported kernel build is really fast on the Y510p. My system boots Arch linux in about 7 seconds to the KDE login prompt once the POST is complete and that only takes a couple of seconds. Of course Windows is much slower once it is selected at the rEFInd screen and takes somewherearound 40 seconds or so to boot, but at least Linux is super fast!
Anyway I hope that this helps.

990fxa-gd80v2 having usb 2.0 issue

The problem is only with the 4 USB 2.0 slots that are on the I/O of the board. The USB 2.0 slots on my case (that I hooked up when installed) work fine and the USB 3.0 ports and the esata/USB 2.0 combo ports work fine. Windows will "unrecognize" and the quickly "recognize" these USB ports. It makes that 'sound' like you are unplugging something from the USB port and then plugging it back in again quickly. This will happen one time or several times untill the ports finally "die" completely and then later they become recognized again (maybe once, maybe several times)! I have moved all my connections to other slots but the problem still interferes because as the problem is recognized and unrecognized it pauses my mouse and keyboard when in use. Same thing with printer. When the problem happens it will cancel the action mid-print! I've already looked into it being a driver compatibility issue but the problem is restricted to the motherboard's 2.0 ports and nothing else. The board has a "de-bug" code thingy built in and the only code i get from it is 99. Since I have not been able to find any code lists for this MB anywhere, I have no clue what this means. To me (tech-level medium) this is clearly a manufacturer defect.
At this point I'm going to attempt RMA. I don't know what else to do unless someone, anyone can suggest a better solution. Any help is appreciated. This really makes my opinion of MSI become something undesirable. This just might be the last and only MSI product I ever buy!
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AMD 110t @3.3ghz **
Zalman 9900led
1x 8gig G.Skill ddr3-1600 (FREE w/ purchase of this MB)
2x Sapphire Radeon 6870 in Crossfire
Seagate Barracuda 1tb sata 6.0
Asus DVD/Blu-ray combo burner
**I have an 8150 but am hesitant to put it in for obvious reasons!
Opinions and question welcomed!

I remember the part about "bashing" in the rules and I apologize for it. In my opinion it was a "mild expression of my first impression". But it's not my opinion that defines "bashing" in this forum. For that I am truly sorry.
Thank you for the suggestion about the non-conductive surface. It's worth a try anyway.If this could be the problem then what could be the problem causing it or the solution to it? Bad grounding of the I/O plate on my case or bad grounding of the case itself?
I did forget to mention other parts of my computer:
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Cisco ironport 370 to 670 Configuration Compatibility Issue

I have currently Cisco IronPort S360 and want to Upgade with Cisco S670, upload configuration file of Cisco ironport 360 in &760 but unable to succeed.becasue of compatibility issue of OS .any one can help me regarding how to compatible .
Regards,
Shafiq

Hi Shafiq,
Please open a ticket and send both of your configuration files with the ticket. The CSE will need to verify that the network interfaces are the same or modify your xml file to allow it to be successfully uploaded to the new 670.
Sincerely,
Erik Kaiser
WSA CSE
WSA Cisco Forums Moderator

All of a sudden File compatability issues with IPhoto & digital camera

Anyone have issues or solutions for solving file compatability issues with IPhoto & digital camera? Worked okay for years but all of a sudden giving me error messages about file format. My camera uses Jpeg.

There is an issue ongoing between 10.6 and Kodak cameras. Workround: use a USB Card Reader.
Regards
TD

Still no fix for USB card sleep Issue

Hi I just bought a 3rd party USB 2.0 card (an IOGEAR GIC251U). When I plug my LaCie extrenal USB drive in it works fine, until the computer has been to sleep. When the computer wakes up the drive has disappeared and I get a message saying that the drive has been improperly disconnected and that I can damage it by not ejecting before disconnecting.
Looking at the posts on this forum, it seems that this PCI USB card sleep issue is a persistant problem. I have even heard buying a card described as a "crap shoot".
That is not an acceptable answer to me. I insist that Apple reccomend a USB 2.0 card that it is willing to garuntee will work with my mac (an AGP G4 blue and white tower). If not, how can Apple in good faith sell computers with PCI that isnt equipped to handle built in apple features such as the sleep mode? I don't mean to sound like a demanding jerk of a customer but I dont think it is too much to ask that my computers advertised features (PCI expandability and sleep mode) both be able to work together.
G4/400 MHz AGP graphics Mac OS X (10.4.6)

Hi
xlr8yourmac.com has a wealth of info on compatable devices of all kinds, it's often worth looking there & other Mac sites before purchasing..
Apple cannot possibly determine compatability of all available 3rd party devices, it is up to the vendor to determine what systems/OS versions their hardware will support.
I would stick with a vendor that is known for Mac support, such as Sonnet (or others that are sold through Mac sites such as OWC, SmallDog,etc.,) unless you are willing to do significant research on a specific product for compatability with your specific setup prior to purchasing.

Compatibility issues with backing up Tiger onto a LaCie

I bought a LaCie 9231 external hard drive to back up my boss's 2 laptops. I didn't realize they had different operating systems, one is a MacBook with Leopard 10.5.8 and the other is PowerBook with, Tiger 10.4.11. The LaCie isn't compatible with Tiger.
1. Is there some way around the compatibility issue between the LaCie and the PowerBook?
2. Is it possible to have files from two different operating systems on one hard drive?
I've already backed up MacBookPro and I'd prefer to have the two computers backed up to one hard drive. We have back ups of both computers, but we wanted to put them both on one hard drive and put the hard drive in a safe deposit box.

Hello,
1. Depending on what PowerBook you own, as some do not come with USB 2.0 ports and it wont be compatible with that external drive, however if it's just Mac OS X 10.4 which is preventing you from using it on your PowerBook then upgrade to Leopard Mac OS X 10.5 (Providing it meets the system requirements of 512 Meg memory and above 867Mhz processor)
2. You can store files from multiple operating systems on one single drive, however you can't use the Time Machine feature for the same drive on two different machines. Other backup software may have the same pintables. If it's just copying files to a folder to back up, then yes you can use the same drive.
Hope this helps.

Novatel USB 760 Compatability Issues

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