Novice Needs Newsletter Advice

This is my first post here, and I'm not a technology savvy lady, just a retired teacher. Please be patient and forgive my ignorance. I need to create and email out a monthly newsletter for a nonprofit using my iMac. Can this be done with Pages so that everyone - PC or Mac - can open it? Or is there a better method out there? I'm doing this as a volunteer and can't afford an expensive program. Thanks in advance for any tips!

Yes you can easily do this with Pages. However because you will be emailing the documents when you save it save it in a MS Word format, I am assuming many more of the recipients will have MS Word than Pages on their computers. When you open a new Pages document you will see on the left a number of Newsletter formats. Because you don't know Pages then I'd strongly recommend visiting the Pages online Tutorials. You can find those at:
http://www.apple.com/support/pages/
This should get you started, if you need additional help you may want to visit your local Apple Store to see if they offer a Pages course you can take. You can begin searching at www.apple.com/retail

Similar Messages

Broadband novice needs help & advice

Hi,
I am new to this forum and looking for help.
I have a BT Home Hub (plugged into master bt socket) and connect to it via my laptop wirelessly. Our printer also connects in wirelessly.
We have slow broadband speeds generally (130mbps top).
Our phones (wireless) also hiss and crackles and are connected via an extension fitted via the main master socket in the removable lower plate i.e. its not a plug in.
I decided to look into this and over the past couple of weeks have read up but am now at wits end.
What I have done:
- bought an an iplate and installed it;
- bought an additional filter for the phone base station and so doubled up the filters;
- snipped all the orange 'bell wires' out of all internal extension junction boxes;
- replaced the filter where the Home Hub enters the master socket and now through the iplate;
- changed the Home Hub settings to different channels (now on 10);
- changed the Home Hub settings to b/g only and then b only without any change;
I have just got to the end of another day without change to either the broadband speed nor being able to use the phones and am turning to the forum for help.
I really am questioning what to do next. Can anyone help?
Mal
Solved!
Go to Solution.

Connection information<script type="text/javascript"></script>
Line state
Connected
Connection time
0 days, 3:13:48
Downstream
575 Kbps
Upstream
445 Kbps
ADSL settings<script type="text/javascript"></script>
VPI/VCI
0/38
Type
PPPoA
Modulation
ITU-T G.992.5
Latency type
Interleaved
Noise margin (Down/Up)
29.8 dB / 15.7 dB
Line attenuation (Down/Up)
22.0 dB / 9.1 dB
Output power (Down/Up)
18.4 dBm / 12.0 dBm
Loss of Framing (Local)
45
Loss of Signal (Local)
4
Loss of Power (Local)
0
FEC Errors (Down/Up)
0 / 27
CRC Errors (Down/Up)
0 / 2147480000
HEC Errors (Down/Up)
nil / 64916
Error Seconds (Local)
4
FAQ
<script type="text/javascript">// paintProgressAndMessageOnBar(100,"The test has successfully completed" ); // </script> Test1 comprises of two tests
1. Best Effort Test: -provides background information.
Download Speed
328 Kbps
0 Kbps
500 Kbps
Max Achievable Speed
Download speedachieved during the test was - 328 Kbps
For your connection, the acceptable range of speedsis 100-500 Kbps.
Additional Information:
Your DSL Connection Rate :572 Kbps(DOWN-STREAM), 444 Kbps(UP-STREAM)
IP Profile for your line is - 350 Kbps
The throughput of Best Efforts (BE) classes achieved during the test is - 21.26:28.53:50.21 (SBE:NBEBE)
These figures represent the ratio while sententiously passing Sub BE, Normal BE and Priority BE marked traffic.
The results of this test will vary depending on the way your ISP has decided to use these traffic classes.
2. Upstream Test: -provides background information.
Upload Speed
331 Kbps
0 Kbps
444 Kbps
Max Achievable Speed
>Upload speed achieved during the test was - 331 Kbps
Additional Information:
Upstream Rate IP profile on your line is - 444 Kbps

Business Delegate pattern - need some advice

Hi. First let me apologize for the long post. I could see no other way. I�m building a system that quite large and I need some advice. The system is a type of transaction system, let�s suppose a shopping cart. I�m using struts taglibs and tiles for presentation, struts proper for controller, and POJOs for business logic. Also I�m using OJB for my data tier.
Now I�ve been reading Pro Jakarta Struts (Apress), which BTW is a recommended read to anyone with novice experience in struts and related technologies. I�ve assimilated most of the techniques and patterns described in the book, and most of them make sense to me. However, I�ve hit a snag while reading the Business Delegate and Service Locator patterns.
The way I had though of building my application before reading the book, was to have a wrapper class, such as the following:
public class ShoppingCart {
private IAuthenticationService authenticationService;
private ITransactionService transactionService;
public ShoppingCart() {
     authenticationService = new DBAuthenticationService();
     authenticationService = new DBTransactionService();
public login(String username, String password) {
     String sessionToken = authenticationService.logon(username, password);
     return sessionToken;
private boolean isValidUser(sessionToken) {
     bolean validUser = authenticationService.isValidUser(sessionToken);
     return validUser;
public performTransaction(sessionToken, TransactionVO) {
     if (!isValidUser(sessionToken) {
          throw new AuthenticationException();
     transcationService.performTransaction(TransactionVO);
public editPreferences(sessionToken, PreferencesVO) {
     if (!isValidUser(sessionToken) {
          throw new AuthenticationException();
     authenticationService.performTransaction(PreferencesVO);
}My idea was that my wrapper class would isolate all the business logic and could perform login service in case my application was ever to be used with other presentation layer than struts (standalone client, web services). However I believe that this overlaps the Business Delegate pattern and maybe even totally implements it. The way I understand the code I�m reading in the book, they suggest having a BD for each major service such as AuthenticationServiceBD, TransactionServiceBD, etc� However this would break my single point of entry for authenticating users. I really need some advice on my design and how it fits with the BD and SL patterns (or others). I would also like to know what you think/recommend of my authentication strategy.
thanks in advance
Raphael

Thanks for your reply. This however, I understood. My concern is regarding my application in regards to business delegate pattern. You see I have this class (simplified for clarity):
public class ShoppingCart {
   private ILoginService ls = new DBLoginService();
   private ITransactionService ts = new DBTransService();
   // and so on for all services I offer.
   // then I mirror all the calls of my private interfaces
   // and pass them through internally
   public String sessionToken login(String username, String password) {
        ls.login(username, password);
   public boolean addToCart(sessionToken, itemNo) {
        // check session
        ts.addToCart(sessionToken, itemNo);
   // and so on
}Multiple questions for this one:
1) Am I not already implementing the Business Delegate pattern with my ShoppingCart class since all interfaces are private and all calls are mirrored from the wrapper class (ShoppingCart) to the private interfaces? All services are implemented as POJOs and I am not using JNDI at the present so I don't use the ServiceLocator pattern.
2) I store a reference to the wrapper class (ShoppingCart) in the ServletContext so I can grab it from my Action classes. What do you think of this approach?
3) How many BDs should an application contain. In my case I use just one. What is the advantage of using more?
4) I create my own session tokens in case I ever want to use to business code in a non-web applications where sessions are not available readily. This brings about the problem that I can't pass the interfaces directly to the Action classes because the login session needs to be checked before any calls to services. So all methods include a sessionToken parameter which I use to check the session. This way, if I want to expose some of the services through web services, I can still use a login. What do you think of this approach.
5) Any other remarks are very welcome...
I really need help with this from an experienced programmer. Most things I can handle on my own but with this type of design issue, books just don't cut it. I need experience. I would really apreciate some feedback.
Raphael
ps: I would give all my Duke dollars for this (I only have 30), but I'm not sure how. If you want them I can create a dummy question and give them to you.

Need expert advice on buying new macbook pro 15 inch

Hi I Am a digital textile designer and planning to buy my first retina macbook pro. I need expert advice, which model should i buy 15 inch base model or with dedicated graphics card. i will use macbook for digital designing on Adobe photoshop and multi tasking. so now really confused is intel iris pro graphics will handle heavy files on photoshop or Nvidia GT750 m will good for heavy work. I am working on very large resolution file like 10 to 15k in resolution approx 1 GB in file size with lot of filters is being use while designing. Which model will handle above task well and last longer.

Look at the specifications here:
http://store.apple.com/us/buy-mac/macbook-pro
You may be confusing the quad core CPU with the Graphics processor.
It should have no difficulty in running Adobe Photoshop.
Ciao.

In need of advice/help.

I am having some serious issues with my MacBook.
First, I think it is overheating. I can not run my computer for longer then an hour without it getting hot. My keyboard is getting hot along with my charger. I am not sure if this is a normal MacBook thing but it is slowing down my computer is so many ways.
Another thing is I cannot run more then one application at a time. I am a graphic design major and I need to be able to run Adobe CS2 programs. For example, Say I am running In-Design and I need to make a fix in Photoshop, In-Design will quit. I have tried so many things to fix this but nothing works.
I have alot of problems of running Safari also. I am very dissapointed and frustrated and I need some advice.
Please. I have been having issues for awhile and thought it was just how these computers run, but I think I was mistaken. This is my first Apple computer.
Thank you for reading and your input.
MacBook Mac OS X (10.4.8)

Stacey, I pointed you to an app called Temperature Monitor that will give an accurate temperature reading of your MacBook.
Never EVER use your MacBook on a pillow or a blanket that can block airflow. I have no doubt that is adding to the problem.
Download and install the firmware updates as well as Temperature Monitor found HERE. That way we can know what temps we are talking about. There is no way to tell if they are high if you cannot give us a reading.

T500 overheating problems - Novice needs help

Like for some others in this forum, my Thinkpad T500 is overheating.
Here are my specs:
Model: T500 (Type: 2055)
Processor: P8600 (2.40GHz)
GPU: ATI Mobility Radeon HD 3650
When I'm doing most regular activities (browsing,emailing, documents), laptop is fine. The unit gets warm underneath, but I've not had problems.
If I'm doing more intensive activities (watching local video,Netflix, or Skyping), laptop starts to heat up enough so that it's uncomfortable on my lap.
When I play games (Nothing crazy intensive: e.g. Minecraft, Civilization 4), and sometimes when I Skype, the unit gets extremely hot underneath and shuts off without warning.
The heat seems to be originating from the left-hand side of the laptop, near the back. Unless I'm mistaken, this is where the GPU is located. And this makes sense, since the overheating seems to be related to graphics-intensive activities.
So, my questions are:
1. How can I diagnose this problem further? What's a good utility to use to monitor heat of GPU and CPU? Anything else I can use ?
2. Are there any settings I can change on my laptop to prevent the automatic shut-downs and excessive heat?
3. I've seen some mention of people cleaning fans, replacing fans / cooling units, or adding thermal paste. Need some advice there too.
Any suggestions are welcome.
Thank you!

Good day and welcome to the community.
If you've never had the machine open to blow out dust from around the fan/heatsink assembly, I'd recommend that first. If you download a copy of your Hardware Manual: http://download.lenovo.com/ibmdl/pub/pc/pccbbs/mobiles_pdf/43y6630_04.pdf , you'll see that by pulling the palmrest, keyboard and keyboard bezel (manual pages 88-90, 92-93 and 102-103, respectively), that you'll expose the top side of the assembly in the upper left. The top view image on page 107 is helpful. The CPU is beneath the end section of the wider heatpipe and the GPU is beneath the narrower.
While holding the blades of the fan stationary (important!), you can use canned air to blow all of the dust from the inside out through the exhaust vents. Once done, button everything up and see if things run cooler. If you're still overheating, you may need to clean off the old thermal compound and apply new, but try the de-dusting first.
Regarding temp monitoring, many folks like TPFanControl: http://www.staff.uni-marburg.de/~schmitzr/donate.html
Scroll about 2/3 down the page for the download link for v0.62 which is the latest. It can be run in monitor-only mode or can be configured to provide a level of control over your fan speed.
Please post back your results from the first step and we can go from there.
Regards.
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Need Expertise Advice

Hai,
IDOC to JDBC (Staging table)
IDoc is pushed in to XI.
XI maps IDoc to staging table structure
XI does the look up of other database tables while mapping.
How to do the database look up???
XI inserts data in to staging table with the status new.
Scenario 2
JDBC to JDBC
XI selects the data from staging table.
XI maps the data from staging table to the Actual table.
XI inserts data in to the Actual Table and sends the status to SAP Processed successfully
If it fails in this mapping it needs to send the status as Error with the message to SAP
I want to do this as single scenario using BPM and I want to send status to SAP once the data is successfully loaded in to the actual table or it fails in mapping at any stage.
Need expertise advice to do this and how to do the database look up?
Thanks in Advance

Hi,
Almost every thing has been said, you can also refer to this for Lookups,
http://help.sap.com/saphelp_nw04/helpdata/en/cf/406642ea59c753e10000000a1550b0/content.htm
For the second part, you may consider an alert.
/people/michal.krawczyk2/blog/2005/09/09/xi-alerts--step-by-step
/people/michal.krawczyk2/blog/2005/09/09/xi-alerts--troubleshooting-guide
/people/aravindh.prasanna/blog/2005/12/23/configuring-scenario-specific-e-mail-alerts-in-xi-ccms-part--1
This weblogs might help you.
Regards,
Anirban.

Need Network Advice: Multiple IP numbers.

Hello I need some advice on setting up my office's network. I have a small amount of network knowledge, mostly just setting up my home networks and our offices simple existing network. Right now we have Verizon internet. The network looks like this -
1 static IP -> Verizon Modem/Router -> 24port gig switch -> wired to 8 offices -> connected to 8 computers.
We are canceling Verizon and getting Comcast with 5 IP addresses. Our goal is to continue using a network like we have, but add a server on the side for clients and remote employees to drop files. We have 2 mac mini's ready for the task of being servers with OSX Tiger on them. I would like to set one or both of them up as FTP servers, so we can hand out login/pass info and people can ftp into them to drop stuff or pick stuff up.
Anyone have any advice for how to setup a network with multiple IP addresses? Do I need more than 1 router? Which router is best for Mac, because we will need a new one to replace verizons. Any advice on where I can find information on setting up the FTP server on our mac mini with Tiger? I've looked around, but I don't think the sites I found were using Tiger, menus weren't exact and I couldn't get it to work.
Thanks for the help!
Our office is ALL mac, 5x_8-core 2x_imac 2x_macpro 2x_mini

You don't need a "Gigabit router". It's way, way overkill (and $$$$$$) for your network.
The Comcast link is going to max out at about 15-20mpbs, so any router with 100mpbs links is going to be more than sufficient.
As it happens, I wouldn't get a router anyway. Comcast are going to provide you with a router (they need to in order to terminate the RG-58 cable connection they drop and provide an ethernet port (that ethernet port, BTW, will be 100base-T).
What you really need is a firewall. One that can handle multiple public IP addresses and allow specific incoming traffic (e.g. the FTP servers).
I would recommend something from NetScreen. You may be able to pick up one of their NetScreen 5GTs pretty cheap now they're end of life (I have several of these around my network, including one in the exact same configuration you're talking about here). Failing that the SSG-5 would be sufficient.
They also have the advantage of being able to run as a VPN endpoint should you need that functionality.
At the end of the day your network topology would look something like:
Comcast router -> (NetScreen) Firewall -> Switch -> Clients
All the clients will connect to the switch and can talk amongst themselves at gigabit speeds. Any internet traffic would pass from the switch to the firewall and out to the big bad world.

I need some advice...

Hi, I'm not quite sure where this topic should go exactly as it isn't about a specific topic. So plz fogive me if it's wrongly placed in your opinion.
Anyway, I've been a long time fan of Linux and I don't want to have to stop using it. I've just recently converted my whole computer to a linuxbox only system, as I was running winxp(uke) before and couldn't stand it. It would lag during simple tasks like going from one directory to another and for no apparent reason, which aided me in my conversion. Enough about winblows, I don't need to tell you guys why it sucks, we all have our reasons. But there is just one thing bothering me now... and that is gaming. I am a huge fan of gaming and have been doing so for quite some time now (years) and well... gaming on linux hasn't been too pleasant for obvious reasons.
1) the games I play except for quake3 are written and made to run solely on a winblows workstation.
2) Wine and Winex3 have limited, but growing support for a range of games.
3) Lastly the main game I would like to play (Steam CS 1.6) doesn't like to run on linux due to its constant updates, which throws WInex3 out of wack. Where it could have been working the day before but due to the update it no longer runs.
I'm thinking of just making a partition for winxp(uke) so that I can game, but this isn't something I'm totally willing to do.
Basically I need some advice and/or suggestions that anyone is willing to share with me.
Thank you in advance.
BTW: I'm not new to linux, I've been using it for almost 2 years now and have tried ALL of the distro's you can think of. (Arch is my distro of choice at the moment, along with slackware.)

Enemy Territory is an excellent game, and it is totally free.
I haven't played the free game from the US Army, but heard it is really good, and is totally free.
I bought Return to Castle Wolfenstein, which plays perfectly in Single player mode, but I have some trouble in multiplayer mode (and I'm not an expert either).
I bought Unreal Tournament 2004, which plays perfectly in both single player and online, but I simply suck at the game.
I bought Never Winter Nights because I know the company has a linux version you can download once you have a registered copy. I havent installed it yet, though, been playing UT2004.
Doom3 is supposedly going to have a linux installer on the CD's, like UT2004 does.
Anygame that uses OpenGL graphics instead of DirectX will prolly run under WINE or WINEX, or be easy for the original company to port (if they choose to).
There are some "up and coming" linux only OpenGL games, light flightgear (a flight simulator), and a couple of 'massive online games".
Betweet RTCW, EnemyT, Never Winter Nights, UT2004, and soon Doom3 - I have enough games to play, and thats without buying winex.
Fergettabout Windows! You simply don't need it anymore.
If you are determined to run Windows, get a removeable drive bay, and just swap boot drives when you want to swtich. Or use GRUB if you want to select from multiple OS's.
thx

I need some advice about the macbook pro and iPhone 5. I took a video on my iPhone and tried to email it it said it was too big to send? So i downloaded it to my macbook pro and tried to mail it to no avail? The macbook tells me the server won't let it th

I need some advice about the macbook pro and iPhone 5.
I took a video on my iPhone and tried to email it it said it was too big to send? So i downloaded it to my macbook pro and tried to mail it to no avail? The macbook tells me the server won't let it through other mail goes through any ideas how to resize it or what it might take to send it?

I agree with LowLister, the best option for you to share the video online is to upload it to your online storage account for example : Box, Dropbox, SkyDrive (All of them provide free storage beginning from 2GB).
You can upload the files which you want to share in this online storage and then they have sharing options in which you'll will get the link of the file to be sent and send the email. You're good to go!
Tip : You can store multiple files for backup purposes.

Need your advice on making family videos without losing quality

I need your advice. I don't know where to put my question because I don't know which piece of software I need (so I am posting this in a few places on the forum: sorry). That is exactly the question, I guess.
I have a couple of digital cameras that I use to make family videos. They both produce .avi files. Sometimes I use an iPhone that produces .mov files. So after my children and grandchildren visit, I end up with a bunch of these little videos. I want to combine them into longer videos that I can watch more conveniently on my Apple TV 2 or put on a DVD to send my kids or to my elderly mother-in-law to watch. I know how to combine them using iMovie HD, but that process seems to radically degrade the resolution and/or image quality. The original .avi files are 1024x768 and are very clear and sharp. I can't watch these .avi files on my ATV2 so I've been using Quicktime Player 10.0 to open them and then save them as .mov files. Once I import these files into iTunes, I can watch them on my ATV2 and they too look great on my tv (since they have the same resolution as the original .avi files): sharp and clear. But after I use iMovie HD to combine them (the .avi files) into an .m4v file, they're down to 640x480, and don't look near as good. And the DVD made from this file using iDVD looks equally bad and blocky.
I think what I want to know is, can I change some parameters on iMovie HD to produce files that are as high quality as the original .avi and .mov files? Or if not, what software do I need to accomplish this? I'm not interested in "fancy" movies. These are just home movies, but they are important to us. Should I upgrade my iMovie to do this? Or get Quicktime Pro? Or what? I'd appreciate your advice. I'd like to keep the process as simple as possible.

This is my workflow. I'm sure you will get a variety of opinions, but all I can say for my AVI clips, I've had excellent results for viewing on AppleTV.
I use iMovie HD 6 for organizing the clips into short movies, 15 minutes +/-. Clips are imported into iMovie as DV files. Once the movies are completed, I Export from iMovie as Full Quality, which results in a my-movie.dv file.
I then open the dv file in MPEG Streamclip. There I use the MP4 and iTunes settings for screen ratio and bit rate. 4:3 for Standard Def and 16:9 for High Def. Sounds complicated, but once you open MPEG Streamclip, the settings are simple to figure out.
The main thing to remember about quality is not to upscale your video. If the resolution is 640x480 SD, do not export higher than 640x480.
Here are a couple of screenshots using MPEG Streamclips "Export to MP4" setting:

Plan on going to Manila for vacation and going to bring my iPad 4. Need your advice what to do.

Plan on going to Manila for vacation and going to bring my iPad 4. Need your advice what to do.

Hello Aongtan051,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
About Apple World Travel Adapter Kit
http://support.apple.com/kb/HT4341
The World Travel Adapter Kit includes a USB power adapter, a 30-pin to USB cable, and a set of six AC plugs with prongs that fit different electrical outlets around the world. For world travelers, this is the perfect kit to ensure power connectivity in most countries you may travel to.
Best of luck,
Mario

When I burn a disc from a playlist in iTunes, the track names and artist info does not display on the disc when friends view/listen to it. This probably is an easy fix, but I need some advice.

When I burn a disc from a playlist in iTunes on my MacBook, the track names and artist info does not display on the disc when friends view/listen to it. This probably is an easy fix, but I need some advice.

No, this standard has been implemented for several decades.
How iTunes remembers audio CDs - http://support.apple.com/kb/TA27785
It is just conceivable you burned a CD that exactly matched one already in the Gracenote database. Gracenote uses track count and duration to decide what CD it is you have in a computer. If you have one that matches that it will label it. You could conceivably even have one that matches it that is not the correct one.
This script will only work on Macs:
http://dougscripts.com/itunes/scripts/ss.php?sp=cdtexttocdinfo - script to use CD-text file on CD to label CD in iTunes

Weird Access Problems - Really Need Your Advice

This is complex and confusing, and I am not an IT expert. Let me provide background and symptoms:
1) I recently moved and transferred ISP providers from Cox to Adelphia.
2 My setup consists of Mac G5, a Powerbook, and an Airport Station. The internet cable from Adelphia runs into the Airport Station. A cable then runs from the Airport Station to the G5, and the connection to the Powerbook is made via wireless. This setup worked very well when Cox was my ISP
3) My Apple Mail client accesses mail servers at Cox, Adelphia, Gmail, and .Mac,
4) When I made the hookup described in 2) I was no longer able to access Gmail from Safari. However, when I directly connected the Adelphia cable to the G5 (cutting the Airport out of the loop) I was able to access Gmail.
5) Upon review from Adelphia they suggested that I make sure that there no static entries had been placed in the DHCP field. I checked the field using the Airport software and cleared the field (I am not sure if this was static entry or had been placed there by Adelphia).
6) I hooked the computers and Airport up as in 2). Now the Gmail could be accessed from Safari. HOWEVER, now I could not access Adelphia's mail from Safari. Also I found that I could not access some the the web pages that came up as a result of Google searchs. This has never occurred before.
7) Additionally, I found now when directly connected the G5 to the Adelphia cable I could still get Gmail, but I no longer could access .Mac from Safari.
Note: I have gone through the same steps above using Foxfire and get similar results
BASIC SUMMARY: 1) When Airport is in the connections cannot get access .Mac from Safari (but can access Gmail and Adelphia). 2) When the Airport is connected I cannot access Adelphia from Safari (but can access Gmail and .Mac).
WHAT SHOULD I DO NEXT???: 1) Should I reset the Airport to its original factory settings and reinstall?. 2) Should I clear out the cookies?. 3) Since these are all related to various mail accounts (Gmail, .Mac, and Adelphia) is there something that could be done with the Apple Mail client???
Need your advice!
Mac G5 Mac OS X (10.3.9)

PLB11,
pretty complex indeed.
I would start by running Network Diagnostics with your standard configuration (i.e. the one with the Airport).
In the Apple menu, select System Preferences, Network, then click on the "Assist me..." button on the bottom. That should give you two options: "Diagnostics" and "Assistant".
Try Diagnostics first. If that doesn't solve your problem, run it again without the Airport. If the problem persists, run Assistant and set up a new configuration from scratch, using the original layout with the Airport.
Please post back the results. Good luck!

Need a advice...

Guys I need some advice regarding Rooting of the device....My phone is just 1 month old right now, thats y I am not sure whether I shud root it or not...
nd What are the risk associated with rooting
Plz advice....

why do you want to root your phone? is there an specific app that you want to root? which Android version and build number do you have?
check this thread
http://talk.sonymobile.com/thread/38251
Don't forget to mark the Correct Answers & Helpful Answers
"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

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