Now have OSX 10.8.2. cannot update my HP Scanjet software. Have downloaded a patch from the HP site, but my MacBook will not open it as it says it does not recognise HP as an apple compatible compnay. Any advise?

I have just plugged in my scanner (HP Scanjet G2710) however my old HP Scan software will not opne. I have found a patch on the HP site which may fic the problem (although it only sesm to go up to OSX 10.7) and having donaloaded the patch my Mac will not opne or deal with the software as it now tells me it does not recognise HP as an Apple affiliated compnay. Any help / suggestions? I don't really want to buy another scanner...

Hi,
By reading your notes I assume you didn't uninstalled the HP Software and installed the latest v10.6 software available online, any previous version will not work regardless the patch installation as it was not signed.
Be sure to follow the directions listed in here:
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c03428470 #A3
The latest software can be downoad from here:
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en &cc=us&prodTypeId=15179&prodSeriesId=3423844&prodNameId=3423845&swEnvOID=219&swL ang=8&mode=2&taskId=135&swItem=sj-78355-5
Then you should reinstall the patch:
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en &cc=us&prodTypeId=15179&prodSeriesId=3423844&prodNameId=3423845&swEnvOID=219&swL ang=8&mode=2&taskId=135&swItem=cs-97791-1
Hope that helps,
Shlomi

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