Now I have to re-type it all over again

Your system for answers SUCKS.
I have tried several times to convert an old Adobe PDF, that I created several years ago, using Export PDF to no avail. I have tried several times to contact Adobe to no avail. I need to convert this file to Word, so I can update it. How do I do it? Please send answer to [email protected], I don't have time nor the patientce anymore to wait around on some one to answer on a forum.

I have sent you several e mails through your system and never heard a word from anyone. I am very frustrated, because you always had good products. But, now when I have a problem, it is nearly impossible to get help.
I can't tell you what the problem is, when I load the file, it thinks for a minute, and then tells me Conversion Failure. Here's a link to the file.
http://www.pdf-archive.com/2014/02/18/myttbook4/myttbook4.pdf
Of course I'm uploading it to ExportPDF directly from my computer.
May the Lord Bless All Your Efforts,
Mike Rhodes

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Now I have to re-type it all over again

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