Now it totally doesn't work!!! WHY?

so i was downloading some music on my new 30GB iPod video tonight. for some reason iTunes froze. i had to force quit and actually hold down the on/off botton to finally restart my powerbook. bummer. after the reboot, iTunes does not recognize my iPod. so i re-installed the updater and such with the CD-ROM. did not help. what's interesting is that the iPod shows the correct amount of disk space left, now with all the music i put on it. but it doesn't show it and i can't listen to it.
okay, so then i tried to "restore" my iPod, but the utilities can't even find the connected iPod to do that. i want to, but my computer won't see it connected!!!! AHHHHH!!! i love mac, but geez, why can't i fix this!?
thanks for al of your help, i read your forums all the time.
Powerbook G4   Mac OS X (10.3.4)  
Powerbook G4   Mac OS X (10.3.4)   new iPod video

Try:
- Reset the iOS device. Nothing will be lost       
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync/delete all music and resync
- Reset all settings                  
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:                                                
iOS: How to back up                                                                                     
- Restore to factory settings/new iOS device.                     

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