Now that I know I am not getting Infinity to my ho...

Thanks for all the help identifying my PCP yesterday and now that I know it has not (will not) been upgraded to support Infinity, I would like to ask someone at BT/OR why we have been excluded..?
Is there an email address I can try..? I don't expect anything to change, but it would be nice to know why BT/OR have screwed me over... After years or being bombarded with TV and postal advertising about their shiny new product, I want to know why they have decided not to allow me access to it...
I find it particularly galling that they are now upgrading existing Infinity areas to be even faster, before they have allowed full access to the base product for the majority of users... I appreciate it is a 'commercial' decision, but it sucks..!
As far as I can see my area would be a good candidate for Infinity... We are a considerable distance from the main Hook (THH) exchange and our ADSL broadband speeds are poor...
Is there an appeal process, to ask them to reconsider their decision...
Thanks again,
Martin
Solved!
Go to Solution.

Bullitt wrote:
there email address is [email protected]
Thank you... I will give that a go...
Martin

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