Now that I've updated Firefox, when I open a pdf webpage, there's no toolbar with the Adobe save button, print button, etc. It's gone.

Firefox no longer displays the buttons for Adobe functions when I open a webpage with an pdf on it (e.g. a URL that ends in pdf)/ There's no way for me to download them to my laptop. The old version of Firefox automatically showed those buttons. I can't see a toolbar that relates to this. Can you tell me how to get those functions back? Thanks,
Laura

Try to remove the Firefox plist file (org.mozilla.firefox.plist).
*http://www.macfixit.com/article.php?story=20060606082246983 How .plist files become corrupt and troubleshooting the results
Go to "~/Library/Preferences" and remove the plist file for Firefox (org.mozilla.firefox.plist)
You can check for problems with the localstore.rdf file.
*http://kb.mozillazine.org/Corrupt_localstore.rdf

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When I open a pdf I there are Asian characters as the file downloads and I am always ask if I want to trust the source. What should I do?

When I open a pdf I there are Asian characters as the file downloads and I am always ask if I want to trust the source. What should I do?

What is your operating system?
Can you provide a screenshot of what you see: https://forums.adobe.com/thread/1408375

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Also do a malware check with some malware scanning programs on the Windows computer.<br />
You need to scan with all programs because each program detects different malware.<br />
Make sure that you update each program to get the latest version of their databases before doing a scan.
*http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
*http://www.superantispyware.com/ - SuperAntispyware
*http://www.microsoft.com/security/scanner/en-us/default.aspx - Microsoft Safety Scanner
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When I sign in to the Adobe Reader XI (which is the only option that I have to open a pdf document, I will sign in to the Adobe ID sign-in page. After I do this, the "Convert To" box goes "gray" and I am unable to convert the document I have selected. It

When I sign in to the Adobe Reader XI (which is the only option that I have to open a pdf document, I will sign in to the Adobe ID sign-in page. After I do this, the "Convert To" box goes "gray" and I am unable to convert the document I have selected. It was working great for the first week that I used it, but now it doesn't give me the converting option. I am very frustrated as I have done nothing to change anything, and I was thinking this was so great...now I am just pulling out my hair and do not have the option of calling anyone since no phone numbers are listed. I am VERY busy and do not have time to sit and wait over a half an hour to "chat", which I tried to do yesterday. All I want to do is very simply, convert pdfs to Word. I have paid for this and am not getting any help. I am not very savvy when it comes to Adobe this program and Adobe that program...I feel I am being scammed as I do not get simple answers for something that appeared was going to be simple. You can't even call customer service to talk to someone live to help walk you through.

Hello Kathie,
Sorry for the inconvenience that has caused to you.
Please let me know if you have tried converting any other PDF to word with Reader.
Alos, please sign up at "https://cloud.acrobat.com/" using your Adobe ID credentials. Click on 'ExportPDF' tab and upload the PDF that you want to convert to Word.
Let me know if this converts fine.
Hope to hear from you.
regards,
Anubha

Right, MacBook Pro 17" early 2011(Built March) and my new OCZ sata III 6G not working, when is Apple going to admit there is a problem with the Intel's 6 Series Chipset. In System Information it says "Link Speed: 6 Gigabit" which is sata III.

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After biting the bullet and ordering more RAM, my computer now is working a ton better. So that must have been the main issue. With 8 GB RAM, I can now even run Parallels fluidly (better than my work PC!) where before simple things like logging in to my MBP after reboot could take forever.
The place I went to had several other people getting RAM upgrades at the same time as me, so between this and other comments I've seen in discussions here and elsewhere on the Internets, I take it to mean that either Apple should bump up the base RAM on its new machines, and/or stop charging so much for additional RAM.
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I have just reformatted my drive and reinstalled creative cloud and lightroom. When i open it, it says there is another version running the catalog and i have to switch to it to fix the problem, but there is no other version on my computer. Does anyone kn

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Where did you put the LR catalog?
Did you install the same version of LR, which one?
OS and version?
Open the folder where the catalog (*.lrcat) is located. If you see a file with lock in it while LR is not running, delete it.
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When I convert a pdf file to word format, it show the error "Save As failed to process this document

Hi,
I have just upgrade the creative cloud CC version and upgrade the acrobat pro to XI version.
when I convert a pdf file to word format, it show the error "Save As failed to process this document. No file was created."
Actually, I have delete the image, use other pdf file and download a sample pdf file to test it. Same error is shown. I have try all the other format , like the excel, rtf, text, powerpoint, still same thing happen.
Please show me what else I can do to fix this problem.
Thx.
Alfred Li

alfredadli wrote:
Please show me what else I can do to fix this problem.
Fisrt step would be to ask in the proper forum.
http://forums.adobe.com/community/acrobat

In the prior Firefox version when I opened a new tab there would be thumbnails on the blank page below tabs of web sites that I frequented- now the screen is just blank- is there a way to see the thumbnails below again?

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about:home
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Firefox will not open any page but I have no trouble with the pages opening with explorer

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When I open a pdf link I am getting an error "The system cannot find the file specified. " The same link is opened in other browsers.

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Question
Hello from Norway with a bad Englisch.
You tell me to uppdate Firefox 3.6 on my MAC Air, it is impossible, I get to 1,5 mb than it stops, MAC support tell me that it is not posible to update Firefox when I am on Firefox, tell me hove to update, [email protected]

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Now that I've updated Firefox, when I open a pdf webpage, there's no toolbar with the Adobe save button, print button, etc. It's gone.

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