NP101945C HP laserjet M251nw is in an error state.

When I try to print a document my computer informs me that my printer is "off line." (Yes the printer has been turned on.) I
downloaded the HP diagnostic ap and ran it. The result was this message "NP101945C (HP LaserJet 200 color M251nw) is
in error state." No further explanation from the diagnostic ap. No help from the HP search engine. Any help would be
appreciated. My partner thinks I should throw the 8 month old HP in the trash and go out and buy a new printer because
our business is suffering without a functioning printer. (No, I wouldn't buy an HP again.)

Hi @LuckyDuck1948,
I would like to be able to help you, but I will need some more information.
If there is any lights flashing on the printer, the printer will show offline.
Is the printer in a ready state?
Try and print a hardware self test on the printer to find out if it is a hardware or software issue.
Printing a Configuration Report.
What operating system are you using? How to Find the Windows Edition and Version on Your Computer.
How is the printer connected? (USB/Ethernet/Wireless)
Please provide in detail the results if you are still having issues.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Similar Messages

HP color laserjet CP2025dn and encountered an Error 58.04

I have a HP color laserjet CP2025dn and encountered an Error 58.04, any suggestion on what to do?

Hello there,
To get your issue more exposure, I would suggest posting it in the commercial forums since your product is a commercial product. You can do this at Commercial Forums - Printers - LaserJet.
Enjoy your day!
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

HP Laserjet 6L is error state in Windows 8.1

Hi everyone,
I need your help on this one.
I bought a new PC (Dell Inspiron 3000) which has Windows 8.1
I installed my HP Hewlett Packard Laserjet 6L using Windows printer install (Windows update button to find the right printer).
The printer is in error state. For some reason, I was able to print the test page, but any other file is in queue and itès not printed.
Thank you so much for your help!

Many thanks for your reply. I did try all of your suggested solutions and I am afraid none woked for more than an hour or two and then I had the error printing message back again. I suspect it may be a problem with by BT Router and despite hours of calls with them, we have got no further, but they have despatched a new router to see if that might be the cause. When printing works (sometimes it doesn't for days - until today i had been nearly a week without any printing and last night I went out and bout a PC to HP pronter cable in desperation. That does work Ok, but is a temporary work around as it cannot be used by more than one PC at a time. Today, with the BT engineer on the phone, we tried everything we could think of, including static IP addressing, and nothing would work. After we finished, I deleted the printer from the network and re-installed it again and both cabled and wireless connection to the router started working again. However, this has happened sometimes before and then stops again later. I have deleted and re-installed HP drivers so many times over the last 8 weeks, I have lost track of the number of times, changed router configurations, but the same problem either re-occurs or doen't work at all. The HP Printer can see the Router name and its IP Address, even when the Error Printing message appears on my laptop, but when that occuts, the PC cannot see the HP Printer via the Router. This is why I have been thinking the Router might be causing the fault. If you have any thoughts on this, I would be most grateful for any advice, But at the moment, my hopes are that a new Router, which is due to arrive next Monday or Tuesday, may help !!!! Thanks again. Colin Faragher

HP LaserJet 100 color mfp M175nw - error 54.2

I changed my black toner and now I get an error 54.2...
I wanted to take the black toner out of my printer, but I cannot get it...
Can someone please help me.

Welcome to the HP Forums KVG_Jill,
I see by your post that you are getting a error "error 54.2" after changing the black toner. Now you are unable to remove the toner from the printer. I can help you with this issue.
When the print cartridge door is closed, press the black cartridge button to rotate the print cartridge carousel.
If it won't move and the printer is in a error state still then I would do a power reset to see if that will resolve the issue.
With the printer still turned on, disconnect the power cable from the back of the printer.
Then disconnect the power cable from the wall outlet.
Wait 10 seconds and reconnect the power cable back to the wall outlet first, then the back of the printer and power it on again.
Make sure the printer is connected directly to a wall outlet. (don't use a power hub or a surge protector)
Try again.
If the carousel isn't rotating then you will have to manually move it.
Open the scanner lid and the lid below that so you should see the toners.
On the left hand side of the black frame, you will see a picture of the printer.
To the right of the picture, you will see a oval hole with a white plastic piece inside it.
You will need to use something to push down on the white plastic piece, at the same time push the carousel backwards, don't touch the toner though. It has to be in the exact right position in order to be able to pull the toner out.
Are you using Genuine HP Toner?
If there is anything else that I can help you with just let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Printer is at error state W 8.0

Oh my god, i recalled what happened, i was unable to post in the previous post so there was no follow up, made this one today and deleted the contents due to me thinking that the old one was still active. Well, again, the long story.
some xp computers are installed to an hp laserjet 4100, the only that doesnt work is the one with w 8
Had all kind of troubles since that pc arrived.
ill try the short story. printer connected to xxx.xxx.xxx.200
1.- driver from hp (self instaler) wont find a printer in the network. (latest drivers apparently) even if i point to ut. simply wont install.
2.-cpl-->printers-->add network printer---> pl5/pl6/w update drivers (x64 in case you wonter) say that there is no communication with the printer. It wont install
3.-connect to \\xxx.xxx.xxx.200\shared printer (previous driver update in sharing center to the x64 needed) No communication.
4.-cpl-->printer-->add new LOCAL?!!! printer---> use protocol LPTx. After the wizard finished. CMD as Admin--> net use lptx: \\printerpath\printername /persistent:yes --->Bingo, at least at the beggining.
Then, few days later, when we tried to print an excel sheet, at least just part of it ("print selected area" in pre-print menu). It printed an error message (dont remember which, but the error was that i had to update drivers). Since i had the "latest drivers" installer would not install for same reason, but this is where it stopped printing due to the "printer is at error stage" it said.
did not work until i deleted and re did step 4 (lpt2 this time, with net use/delete command before any changes)
so i reinstalled the printer with the "updated driver" which was the same it had anyways, and surprisingly, it worked (for a week or less) then it came back to the same "printer@error@State"
Could not reinstall the printer from here to date. Tried many combinations.
Hp doctor said my printer was fine. (The other printer i have in that pc), the one i want was not detected.
I did update windows/drivers (though still says win 8 instead of 8.1, but it says that there are no updates available.
Have no more ideas about this. 3 things i cannot do. Roll back to a previous windows. Reinstall windows. change the printer.

Hi Alien_Invasor,
Thank you! I can see you put a lot of time and effort into your post which is very helpful for those of us who try to help.
Although I would like to be the one to help, I suspect your question would be better answered in the HP Enterprise Business Community, as the HP Laserjet 4100 is a commercial model.
My technical expertise is with consumer products and software, I am sure the commercial folks would be happy to help if you re-post your question for them to answer. The HP Enterprise Business Community is an HP Forum designed for the Commercial and Enterprise customers to help one another. I am sure you will find some HP folks there to help too.
Click here to log into the commercial forum > HP Enterprise Business Community
You may find the HP LaserJet 4100 Printer series supportpage helpful while you wait for somebody in the commercial Forum to respond to your inquiry.
Best of luck.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

VM Server stuck in "Error" state - cannot start or stop any VMs

I have Oracle VM Server 3.0.2, VM Manager 3.0.2, and have a VM server stuck in an "Error" state. I've gone into all the Event tabs for the server + guests and acknowledged all the errors, but it's still in this state.
When I try to start a VM for example, I get this error on screen (I've obfuscated the server names):
OVMRU_005007E Virtual Machine: <vmname>, cannot be started/resumed on Server: <servername>. Reasons:
Server: <servername>, is in error
AdminServer-diagnostic.log reports:
[2012-03-23T16:58:05.078+13:00] [AdminServer] [ERROR] [] [com.oracle.ovm.mgr.faces.model.EO] [tid: [ACTIVE].ExecuteThread: '5' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: <anonymous>] [ecid: 87aae679e5ee7e1d:-14aa5e4e:1363307a070:-8000-000000000000eb79,0] [APP: ovm_console] Programming error![[
java.lang.NoSuchMethodException: com.oracle.ovm.mgr.api.collectable.ManagedObjectHandleImpl.getUser()
at java.lang.Class.getMethod(Class.java:1605)
at com.oracle.ovm.mgr.faces.model.EO.invokeStringAccessor(EO.java:551)
at com.oracle.ovm.mgr.faces.model.EO.invokeStringAccessor(EO.java:1124)
at com.oracle.ovm.mgr.faces.model.JobEO.getUsername(JobEO.java:608)
at com.oracle.ovm.mgr.faces.backing.task.TaskFilter.isAssociatedUser(TaskFilter.java:216)
at com.oracle.ovm.mgr.faces.backing.task.TaskFilter.isAssociatedWith(TaskFilter.java:241)
at com.oracle.ovm.mgr.faces.model.collection.EOList.isAssociatedWith(EOList.java:239)
at com.oracle.ovm.mgr.faces.model.collection.EventSupport.handleInsert(EventSupport.java:60)
at com.oracle.ovm.mgr.faces.model.collection.EOList.handleInsert(EOList.java:211)
at sun.reflect.GeneratedMethodAccessor1446.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at com.oracle.ovm.mgr.faces.model.ChangeSupport.fireChangeEvent(ChangeSupport.java:127)
at com.oracle.ovm.mgr.faces.model.ChangeSupport.fireInsert(ChangeSupport.java:66)
at com.oracle.ovm.mgr.faces.model.DataProvider$EventListener.fireInsert(DataProvider.java:312)
at com.oracle.ovm.mgr.faces.model.DataProvider$EventListener.timerExpired(DataProvider.java:284)
at weblogic.timers.internal.commonj.ListenerWrap.timerExpired(ListenerWrap.java:37)
at weblogic.timers.internal.TimerImpl.run(TimerImpl.java:273)
at weblogic.work.SelfTuningWorkManagerImpl$WorkAdapterImpl.run(SelfTuningWorkManagerImpl.java:528)
at weblogic.work.ExecuteThread.execute(ExecuteThread.java:209)
at weblogic.work.ExecuteThread.run(ExecuteThread.java:178)
Nothing gets written to AdminServer.log
Any ideas?

Hi Mannyabdon,
Based on your description, I recommend to check the things below:
1. Run the PowerShell command below to check the status of the Secure Store Service:
Get-SPServiceInstance |Where {$_.typename -like "Document Conversions Load Balancer Service"}
If it is not showing online, please stop the service first and then start it to see if the issue still occurs (the
<ServiceGUID> can be obtained obtained from the command above).
Stop the service:
Stop-SPServiceInstance -Identity <ServiceGUID>
Start the service:
Start-SPServiceInstance -Identity <ServiceGUID>
2. Check the ULS log for detailed error message.
For SharePoint 2013, by default, ULS log is at C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\15\LOGS.
Thanks,
Victoria
TechNet Community Support
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
[email protected]

A fatal error occurred while creating an SSL client credential. The internal error state is 10011.

Need help. I have my pilot lync 2013 pool up (in coexistence with 2010 production environment) and can log into Lync 2013 environment with a lync 2010 client but am not able to with a lync 2013 client. It just prompts for password but will not
take it. I'm sseeing this on my front end server multiple times:
A fatal error occurred while creating an SSL client credential. The internal error state is 10011.
Came across this http://www.logicspot.net/index.php?id=50 and tried disabling TLS 1.2, which I did and verified but yet the issue still exists.
All my certs are good coming from internal CA. My signin logs show below but keep in mind, this works just fine if using a 2010 lync client to my lync 2013 servers. Issue only occurs when trying to connect using a lync 2013 client.
1 Login: FAIL (hr = 0x1)
this request needs authentication, trying webticket from: https://domain.com/WebTicket/WebTicketService.svc
1.1 Get-NewWebTicket: FAIL (hr = 0x1)
CLogonCredentialManager::QueryForSpecificCreds() Credential user 0x069B64A0 id=15 querying for specific credentials, credSuccess=2, targetName=Microsoft_OC1:[email protected]:specific:LAD:1
1.1.1 ExecuteWithMetadataInternal: FAIL (hr = 0x3d0000)
Executing wws method with windows auth auth, asyncContext=0A4FC348,
context: WebRequest context@ :173931816
MethodType:4
ExecutionComplete? :1
Callback@ :0A5A1864
AsyncHResult:80f10041
TargetUri:https://domain.com/WebTicket/WebTicketService.svc
OperationName:http://tempuri.org/:IWebTicketService
Error:
There was an error communicating with the endpoint at 'https://domain.com/WebTicket/WebTicketService.svc'.
The server returned HTTP status code '401 (0x191)' with text 'Unauthorized'.
The requested resource requires user authentication.
1.1.2 ExecuteWithWindowsOrNoAuthInternal: PASS
1.1.3 ExecuteWithWindowsOrNoAuthInternal: FAIL (hr = 0x3d0000)
Executing wws method with windows auth auth, asyncContext=0A4FC348,
context: WebRequest context@ :173931816
MethodType:4
ExecutionComplete? :1
Callback@ :0A5A1864
AsyncHResult:80f10041
TargetUri:https://domain.com/WebTicket/WebTicketService.svc
OperationName:http://tempuri.org/:IWebTicketService
Error:
There was an error communicating with the endpoint at 'https://domain.com/WebTicket/WebTicketService.svc'.
The server returned HTTP status code '401 (0x191)' with text 'Unauthorized'.
The requested resource requires user authentication.
1.1.4 ExecuteWithWindowsOrNoAuthInternal: FAIL (hr = 0x3d0000)
Discovery task(0A4FF830) sent to URL http://domain.com completed with hr=0x80f10045
1.1.5 ExecuteWithWindowsOrNoAuthInternal: FAIL (hr = 0x3d0000)
Executing wws method with windows auth auth, asyncContext=0A4FC348,
context: WebRequest context@ :173931816
MethodType:4
ExecutionComplete? :1
Callback@ :0A5A1864
AsyncHResult:80f10041
TargetUri:https://domain.com/WebTicket/WebTicketService.svc
OperationName:http://tempuri.org/:IWebTicketService
Error:
There was an error communicating with the endpoint at 'https://domain.com/WebTicket/WebTicketService.svc'.
The server returned HTTP status code '401 (0x191)' with text 'Unauthorized'.
The requested resource requires user authentication.
1.1.6 ExecuteWithWindowsOrNoAuthInternal: FAIL (hr = 0x3d0000)
CLogonCredentialManager::QueryForSpecificCreds() Credential user 0x069B64A0 id=15 querying for specific credentials, credSuccess=2, targetName=Microsoft_OC1:[email protected]:specific:LAD:1
Rich

Hi,
Please check the server role and Web Services for Internet Information Services (IIS) are set correctly.
For the detailed IIS configuration, please check:
http://technet.microsoft.com/en-us/library/gg412871.aspx
As Lync client 2013 attempt to query in order to perform autodiscover of the Lync registration server. First
lyncdiscoverinternal.<sipdomain> Host (A) record and then
lyncdiscover.<sipdomain> Host (A) record. If neither of these records are resolvable then the legacy DNS SRV and A record fall-back process is used. So make sure you have add the two A record in DNS server.
More details:
http://blog.schertz.name/2012/12/lync-2013-client-autodiscover/
Note: Microsoft is providing this information as a convenience to you. The sites are not controlled by Microsoft. Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there. Please make
sure that you completely understand the risk before retrieving any suggestions from the above link.
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support

The video player is in the connection error state.

Flash cS 5.5 / Win 7. Inserting video into movieclip both with 'import video' wizard and via component. FLV that plays fine on a number of different servers. On opening (after gathering metadata) the message 'The video player is in the connection error state. It enters this state when a video stream attempted to load but was unsuccessful. There are two possible reasons for the error: no connection to the server or the stream was not found.' Firstly I am treating this as a progressive download, not streaming. Second this plays fine locally, it's only when I upload to a server it fails. The FLV is in a folder directly below the SWF. Result is same with FLV in same location as SWF. MIME type set to vide/x-flv although I've also set it to applicaiton/octet-stream.
This is a very basic requirement to call the video directly from Flash, the default parameters of the component are adequate and work locally. However the video does not play. Is it fair to assume this functionality simply does not work correctly within Flash CS5.5? I'm unclear as to what >less< I could be doing with this file.

You can place the Flash and any Flash assets in any folder location that you want.... provided that you understand how Flash assets (like .flv files) are "Pathed" or located by the .swf that is calling them. The underlying principle is that the Flash assets need to be pathed relative to the Web page that the .swf is located on, NOT the actual, physical location of the .swf.
For review:
Pathing issues
Almost always when it works on the local machine and not the server, it's a pathing problem.
You can put your Flash related files in whatever folders you want, they do NOT have to be in the root, they do NOT all have to be in the same folder. But if you have a problem and if sticking them all in the root folder works, then you know that the issue was a pathing problem.
Just remember that paths used in the .swf become relative to the Web page on which the .swf is placed, NOT it’s physical location. So for example, if your .swf is in the flash/data folder and you use that .swf on a Web page in the root folder, you are in effect, removing that .swf from flash/data and putting it in root. So if the .swf is loading any related files (xml, images, video, etc), the path used inside the .swf to load the .xml file has to be relative to it's new location in root and then back down into flash/data. This is true even though when testing the .swf by itself, it can be inside flash/data and work just fine, since relative to it's location, the path is just fine, they are in the same folder. But if that same path is used when the .swf is placed on a page two folder levels up, the relative path has changed, the old "same folder" path will not work.
In fact if you are placing the .swf on a web page in a different folder than the .swf is stored in, and that .swf calls external assets, then direct clicking and opening of the .swf in it’s folder should NOT work! That’s because the paths to the external assets should be relative to the Web page and not the physical location of the .swf.
So just be sure that you use addresses relative to the final Web page locations (not physical file locations) and you can put the Flash related files in what ever folders you want.
Best wishes,
Eye for Video
www.cidigitalmedia.com
So you can place the .flv wherever you want, but you can't just go and move the .flv without also correcting the path to the .flv inside the .swf.
So be sure that you have the .flv in the correct subfolder before you do any insert of the Flash player.
Also I'm not a great fan of requiring my viewers use the latest and greatest (and most bug filled version) of any pluggin or software for that matter.
<param name="swfversion" value="11.0.0.0" />
I refer NOT to upgrade to ver 11 so will not be seeing your Flash anytime soon. If you want to appeal to a large audience, change that to version 10.
Best wishes,
Adninjastrator

Erased all content on 3G but now won't sync with iTunes. Error states, "This iPhone cannot be used because the Apple Mobile Device service is not started." I don't want phone service on this old 3G. Just want to use it as an iTouch. Any suggestions?

Erased all content on 3G but now won't sync with iTunes. Error states, "This iPhone cannot be used because the Apple Mobile Device service is not started." I don't want phone service on this old 3G. Just want to use it as an iTouch. Any suggestions?

Type "Apple Mobile Device service " into the search bar at the top of this page by "Support"

Mod_jk child workerEnv in error state

We're using apache2, tomcat 5 on a freebsd 5.3 machine. Starting apache we're having some "mod_jk child workerEnv in error state 30" error in our httpd-error.log. The error state number is increasing. Any clues?
Cheers,
Marc

Hi Asif,
I can submit other programs successfully.
Please find the SQL extraction below:
Conflict Resolution Manager
1
1
Internal Manager
1
1
Scheduler/Prereleaser Manager
1
1
Standard Manager
8
8
PO Document Approval Manager
2
2
Receiving Transaction Manager
1
1
PA Streamline Manager
1
1
Inventory Manager
1
1
INV Remote Procedure Manager
1
1
Workflow Agent Listener Service
1
1
Workflow Mailer Service
1
1
Transportation Manager
0
0
WMS Task Archiving Manager
0
0
C AQCART Service
0
0
Session History Cleanup
1
1
UWQ Worklist Items Release for Crashed session
1
1
SFM Controller Service
0
0
SFM Order Queue Service
0
0
SFM Work Item Queue Service
0
0
SFM Fulfillment Actions Queue Service
0
0
SFM Fulfillment Element Ready Queue Service
0
0
SFM Event Manager Queue Service
0
0
SFM Inbound Messages Queue Service
0
0
SFM Timer Queue Service
0
0
SFM Application Monitoring Service
0
0
SFM SM Interface Test Service
0
0
OAM Metrics Collection Manager
1
1
Workflow Document Web Services Service
1
1
Marketing Data Mining Manager
0
0
Output Post Processor
1
1
FastFormula Transaction Manager
0
0
Regards,
Yuvraj

Just tried to install update to iTunes and keep getting error statements. The errors statements read: "iTunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows error 1114) and Runtime error - Program: C\Program files (x86)\iTunes\iTun

I just tried to install the iTunes update 11.4.1 and keep getting error messages. I have never had this issue before over many years of using iTunes and getting updates to the software. I have removed the iTunes from my computer and reinstalled it but keep getting the errors. Here are the error statements: "Runtime error: Program: C:\Program Files(x86)\iTunes\iTunes.exe; R6034; An application has made an attempt to load the C runtime library incorrectly. Please contact the application's support team. iTunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows error 1114)

Follow the instructions of tt2 in https://discussions.apple.com/thread/5822086 and note to run as admin

A fatal error occurred while creating an SSL client credential. The internal error state is 10013.

Hi All
I am seeing the below event appearing in the system log on all our Exchange 2013 servers regularly. I am not seeing any connectivity issues between any clients and the servers and no other issues have been reported at this stage.
Log Name:      System
Source:        Schannel
Date:          10/04/2015 9:21:17 AM
Event ID:      36871
Task Category: None
Level:         Error
Keywords:
User:          SYSTEM
Computer:
Description:
A fatal error occurred while creating an SSL client credential. The internal error state is 10013.
I am not sure if its related to the public certificate we are using or if its related to the one provided from the local CA.I have searched and found other links that suggest it could be related to SSL versions being disabled etc.
All servers are running Windows 2012 R2 Datacenter. The Exchange CAS servers do also sit behind a pair of F5 BIG IP Load Balancers
Any suggestions on where to look?
Thanks

Hi,
According to the event log, the issue is related to Schannel instead of Exchange.
Please try the following steps:
1.In Control Panel, click Administrative Tools, and then double-click Local Security Policy.
2.In Local Security Settings, expand Local Policies, and then click Security Options.
3.Under Policy in the right pane, double-click System cryptography: Use FIPS compliant algorithms for encryption, hashing, and signing, and then click Enabled.
4. Ran gpupdate /force
If it doesn’t work, please go to C:\ProgramData\Microsoft\Crypto\RSA and grant "Network Services" Read permission to "MachineKeys" folder. Then restart server to have a try.
Here is a similar thread for your reference:
https://social.technet.microsoft.com/Forums/lync/en-US/e70a8dbc-6f48-4fde-a93b-783554344822/a-fatal-error-occurred-when-attempting-to-access-the-ssl-client-credential-private-key?forum=ocscertificates
Regards,
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
Winnie Liang
TechNet Community Support

I have an iMac and have been using Adobe reader successfully for sometime. Recently, however, whenever I go to sign a document on Adobe reader The document closes unexpectedly with an error statement. I have already uninstalled and reinstalled Adobe reade

I have an iMac and have been using Adobe reader successfully for sometime. Recently, however, whenever I go to sign a document on Adobe reader The document closes unexpectedly with an error statement. I have already uninstalled and reinstalled Adobe reader with no improvement. What do I do next?

Please post the full error message, plus OS and Reader versions.

Glitch in on error statement?

I think the following code has a glitch somewhere in the on error statement. When the user chooses cancel in the parts of the script as indicated I get two dialogs displayed--I only want the first one to display. I want the "There are no JPEG files to ID" dialog to display only for the last on error statement. Is my on error syntax wrong or is it something else?
Pedro
property unicodeType : 1
property floatType : 2
property intType : 3
property float3Type : 4
property gExifList : {}
property gNewExifList : {}
property gIsRecursive : false -- dont set to true as the destination files all go to one folder.
property gCopyrightText : ""
property gArtistText : ""
property gImageInfoText : ""
property gDestFolder : missing value
global theCount, theKeywords, thePhotogs, theCategories, theSchools, theOtherCount, theFolder, RelabeledFolder, JPEGFolder
on setCategories()
set savedTExtItemDelimiters to AppleScript's text item delimiters
set AppleScript's text item delimiters to {"," & space}
set theCategories to {"Administration", "Architecture/Facilities", "Art/Illustration", "Alumni", "Commencements", "Campus Life", "Classroom Life", "Development", "Dinner", "Event", "Faculty", "Historical", "Honors Program", "Lecture", "Libraries", "Portrait", "President", "Reception", "Sports", "Seasonal/Atmospheric", "Students", "YUWO"}
set savedTExtItemDelimiters to AppleScript's text item delimiters
end setCategories
on setSchools()
set theSchools to {"AECOM", "AGS", "CJF", "CSL", "BRGS", "BSJM", "FGS", "Honors Program-SCW", "Honors Program-YC", "IBS/JSS", "Inst. Adv.", "MYP", "RIETS", "SCW", "SSSB", "SWHSG", "TMSTA", "WSSW", "YC", "YU", "YUM"}
set savedTExtItemDelimiters to AppleScript's text item delimiters
set AppleScript's text item delimiters to {"," & space}
set savedTExtItemDelimiters to AppleScript's text item delimiters
end setSchools
on setPhotogs()
set thePhotogs to {"Norman Goldberg", "Peter Robertson", "V. Jane Windsor", "Enrique Cubillo", "Jeremy Bales", "Jen Baer", "Michael Devito", "Damion Edwards", "Katarina Hajogos", "Jane Hoffer", "Ami Schrager", "Alex Grange", "Susan Woog Wagner", "Susan Farley", "Kate Raudennbaush", "Freelance"}
end setPhotogs
on run
try
tell application "iMagine Photo"
close every graphic importer
quit
end tell
end try
set theFolder to ¬
(choose folder with prompt "Where are my photos?")
tell application "Finder"
try
set JPEGFolder to folder "labeled JPEGs" of theFolder as alias
set jpegList to every file of JPEGFolder whose name ends with ".jpg"
set rawList to every file of theFolder whose name does not end with ".jpg"
if the (count of jpegList) is greater than the (count of rawList) then
display dialog "Some of the jpeg files are missing their matching raw files. Do you want to continue anyway?" buttons {"Continue", "Cancel"} default button "Continue"
if button returned of the result is "Cancel" then
return
end if
else
if the (count of jpegList) is less than the (count of rawList) then
display dialog "Some of the raw files are missing their matching jpeg files. Do you want to continue anyway?" buttons {"Continue", "Cancel"} default button "Continue"--IF THE USER CHOOSES CANCEL HERE THE DIALOG FOR THE NEXT ON ERROR STATEMENT IS ALSO DISPLAYED
if button returned of the result is "Cancel" then
return
end if
end if
end if
on error
try
set JPEGFolder to folder "JPEGs" of theFolder as alias
set jpegList to every file of JPEGFolder whose name ends with ".jpg"
set rawList to every file of theFolder whose name does not end with ".jpg"
if the (count of jpegList) is greater than the (count of rawList) then
display dialog "Some of the jpeg files are missing their matching raw files. Do you want to continue anyway?" buttons {"Continue", "Cancel"} default button "Continue"
if button returned of the result is "Cancel" then--IF THE USER CHOOSES CANCEL HERE THE DIALOG FOR THE NEXT ON ERROR STATEMENT IS ALSO DISPLAYED
return
end if
else
if the (count of jpegList) is less than the (count of rawList) then
display dialog "Some of the raw files are missing their matching jpeg files. Do you want to continue anyway?" buttons {"Continue", "Cancel"} default button "Continue"
if button returned of the result is "Cancel" then
return
end if
end if
end if
on error
set jpegList to every file of theFolder whose name ends with ".jpg"
if (count of jpegList) is 0 then
display dialog "There are no JPEG files to ID." buttons {"Cancel"} default button "Cancel"--I DON"T WANT THIS DIALOG TO DISPLAY WHEN THE USER CHOOSES CANCEL FROM PREVIOUS ON ERROR STATEMENT
end if
make new folder at theFolder with properties {name:"JPEGs"}
set JPEGFolder to folder "JPEGS" of theFolder as alias
set rawList to every file of theFolder whose name does not end with ".jpg"
move jpegList to JPEGFolder
if the (count of jpegList) is greater than the (count of rawList) then
display dialog "Some of the jpeg files are missing their matching raw files. Do you want to continue anyway?" buttons {"Continue", "Cancel"} default button "Continue"
if button returned of the result is "Cancel" then
return
end if
else
if the (count of jpegList) is less than the (count of rawList) then
display dialog "Some of the raw files are missing their matching jpeg files. Do you want to continue anyway?" buttons {"Continue", "Cancel"} default button "Continue"
if button returned of the result is "Cancel" then
return
end if
end if
end if
end try
end try
make new folder at theFolder with properties {name:"RE-labeled JPEGs"}
set RelabeledFolder to folder "RE-labeled JPEGS" of theFolder as alias
try
if JPEGFolder exists then
set jpegList to every file of JPEGFolder
set theCount to the count of jpegList
set theOtherCount to every file of theFolder whose name does not end with ".jpg"
else
set jpegList to every file of theFolder
set theCount to the count of jpegList
set theOtherCount to every file of theFolder whose name does not end with ".jpg"
end if
end try
end tell
setPhotogs()
setCategories()
setSchools()
if (count of gExifList) is equal to 0 then
InitExifList()
end if
set fullTitleList to {}
set theResult to gExifList
set gNewExifList to {}
repeat with i from 1 to the count of gExifList
copy titleText of (item i of gExifList) to the end of fullTitleList
end repeat
set gNewExifList to gExifList
activate "Finder"
set gCopyrightText to "Copyright Yeshiva University, 2007, www.yu.edu;"
--set theCategories to {"Norman Goldberg", "Peter Robertson", "V. Jane Windsor", "Freelance"}
set gArtistText to ((choose from list thePhotogs with prompt "Who is the photographer?" default items {"V. Jane Windsor"} without empty selection allowed) as string)
set theCategories to "Categories:" & space & ((choose from list theCategories with prompt "Choose one or more of the following categories:" with multiple selections allowed without empty selection allowed) as string)
set theSchool to "School:" & space & ((choose from list theSchools with prompt "Choose a School:" with multiple selections allowed without empty selection allowed) as string)
display dialog ¬
"What is the name of the event?" default answer ""
set theEvent to "Event:" & space & (text returned of result)
display dialog ¬
"Who are the people in the photograph (from left to right)?" default answer ""
set theID to "ID:" & space & (text returned of result)
set theKeywords to "Keywords:" & "none"
set gImageInfoText to theSchool & ";" & space & theCategories & ";" & space & theEvent & ";" & space & theKeywords & ";" & space & theID & ";"
set gDestFolder to RelabeledFolder
ProcessFilesInFolder(JPEGFolder)
end run
on ProcessFilesInFolder(JPEGFolder)
if (count of gNewExifList) is equal to 0 then
return
end if
set folderList to list folder JPEGFolder without invisibles
set subFolderList to {}
set theFile to JPEGFolder
repeat with j from 1 to the count of folderList
if the first character of (item j in folderList) is not "." then
try
set theFile to ((JPEGFolder as string) & (item j in folderList)) as alias
if folder of (info for theFile) is true then
copy theFile to the end of subFolderList
else
ProcessFile(theFile)
end if
on error
log theFile
end try
end if
end repeat
if gIsRecursive is equal to true then
repeat with i from 1 to the count of subFolderList
set theSubFolder to item i of subFolderList
ProcessFilesInFolder(theSubFolder)
end repeat
end if
tell application "Finder"
move JPEGFolder to trash
end tell
activate
beep 3
set dd to display dialog "All the JPEGs have been labeled." buttons ¬
{"OK", "cancel"} default button ¬
"OK" giving up after 10 -- seconds
end ProcessFilesInFolder
on ProcessFile(theFile)
tell application "iMagine Photo"
set thisImporter to import graphic theFile
if the component error of thisImporter is not equal to 0 then
close thisImporter
return
end if
set exifData to the exif data of thisImporter
--return gArtistText
set newExifData to {{exif type:copyright, exif unicode:gCopyrightText}, {exif type:artist, exif unicode:gArtistText}, {exif type:info, exif unicode:gImageInfoText}}
repeat with i from 1 to the count of exifData
set thisItem to item i of exifData
set thisItemExifType to the exif type of thisItem
repeat with j from 1 to the count of gNewExifList
if thisItemExifType is equal to the exif type of (item j of gNewExifList) then
copy thisItem to the end of newExifData
end if
end repeat
end repeat
tell thisImporter to make exporter with properties {export file type:"JPEG"}
set the export folder location of thisImporter to gDestFolder
set the export file name of thisImporter to the file name of thisImporter
-- set the export file location of thisImporter to theFile
set the export exif data of thisImporter to newExifData
export thisImporter
close thisImporter
end tell
try
tell application "iMagine Photo"
close every graphic importer
quit
end tell
end try
end ProcessFile
on InitExifList()
using terms from application "iMagine Photo" -- iMagine Video users replace Photo with Video.
set gExifList to {{exif type:exif make, exifData:unicodeType, titleText:"Maker"}, {exif type:exif model, exifData:unicodeType, titleText:"Model"}, {exif type:software, exifData:unicodeType, titleText:"Software"}, {exif type:orientation, exifData:unicodeType, titleText:"Orientation"}, {exif type:exposure time in seconds, exifData:floatType, titleText:"Exposure Time (sec)"}, {exif type:aperture fNum, exifData:floatType, titleText:"Aperture fNum"}, {exif type:exposure program, exifData:unicodeType, titleText:"Exposure Program"}, {exif type:ISO film speed, exifData:intType, titleText:"ISO Film Speed"}, {exif type:capture date, exifData:unicodeType, titleText:"Capture Date"}, {exif type:exposure bias EV, exifData:floatType, titleText:"Exposure Bias"}, {exif type:metering mode, exifData:unicodeType, titleText:"Metering Mode"}, {exif type:light source, exifData:unicodeType, titleText:"Light Source"}, {exif type:flash, exifData:unicodeType, titleText:"Flash"}, {exif type:focal length mm, exifData:floatType, titleText:"Focal Length"}, {exif type:capture width in pixels, exifData:intType, titleText:"Capture Width (pixels)"}, {exif type:capture height in pixels, exifData:intType, titleText:"Capture Height (pixels)"}, {exif type:gps latitude ref, exifData:unicodeType, titleText:"Latitude Reference"}, {exif type:gps longitude ref, exifData:unicodeType, titleText:"Longitude Reference"}, {exif type:gps latitude, exifData:float3Type, titleText:"Latitude"}, {exif type:gps longitude, exifData:float3Type, titleText:"Longitude"}, {exif type:gps altitude, exifData:floatType, titleText:"Altitude (m)"}, {exif type:gps altitude ref, exifData:intType, titleText:"Altitude Ref"}}
end using terms from
end InitExifList

Hello
The button named "Cancel" is a special button, i.e. 'cancel button', in 'display dialog' command (unless you define a different cancel button by 'cancel button' parameter in 'display dialog' of AppleScript 1.10 or later).
When cancel button is pressed, display dialog throws error "User canceled" number -128 and the subsequent 'if' statement checking button returned of result is never evaluated. (Try CODE 1 and CODE 1A)
One method you may use for your purpose is something like CODE 2.
Hope this may help,
H
-- CODE 1
display dialog "Press cancel and see what happens." buttons {"Cancel", "Continue"} default button 2
if button returned of result = "Cancel" then -- This is never tested when "Cancel" button is selected.
display dialog "Canceled" -- just for test
return
end if
-- END OF CODE 1
-- CODE 1A
try
display dialog "Press cancel and see the result window."
on error errs number errn
return {errs, errn}
end try
-- END OF CODE 1A
-- CODE 2
try
display dialog "Press cancel and see what happens." buttons {"Cancel", "Continue"} default button 2
on error number -128 -- only to trap the error number -128 that is 'user cancel'
display dialog "Canceled" -- just for test
return
end try
-- END OF CODE 2

Apache-Tomcat, How to restart automatically Tomcat if on error state?

Hi everyone:
Hope you can help me with this. Lately I been looking out for some kind of script that detects if a Tomcat instance is on error state and if after some time it keeps on that state (that is, does not come back to recovery and ok status) restarts the Tomcat instance. But I haven't been able to find any.
What I have is the next.
I'm running an Apache 2.0 with mod_ssl, mod_jk, and mod_status (this last to determine the state of the of AJP connector to Tomcat)
I'm running (for now) just one Instance of Tomcat 5.0.28 (i need a little bit of implementation so I can load another instance of Tomcat and the Apache's balancer now integrates the new instance)
For now, as we are having quite a hi load of users, sometimes the server cannot handle the requests, and goes on error state, so if the server does not come back after a minute, I have to go directly to the Tomcat manager console and shut down the service (my instance is currently installed as a service on windows.) and restart it again.
I would like to automate this process, since I cannot be watching over and over the state of the server. And the service may be down for more than a minute without me noticing it, and well, that is quite bad.
For your help, Thank you very much.

Hi,
I'm struggling with the same problem. I tried the approach you mention in your post but in my case the server.montor.state does not even change (stays on running).
Then I tried to capture the communication exception in the rfcservererror event and shutdown/start from within this event. The problem is there is no easy way of knowing when the network comes back (otherwise the start fails...).
So basically I did not yet find an elegant solution neither, but I think there should be one. This is really needed for building erro-proof RFCServer functionality and in NCO-2 it was possible so ...
I'm working with .net3.5/connector3.0.2/windows xp/32 bit and I did not experience the exception you describe, which could also depend on how it's coded.
(If you care you can always send me a small codesnippet and I'll try it on my side to see if I get the same error in a different environment...)
Best regards,
Marnik
Edited by: Marnik Overbergh on Jun 24, 2011 6:32 PM

NP101945C HP laserjet M251nw is in an error state.

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