NS Messaging Server 4.1 USER Command Failed on get mail

NS Messenger Express (http interface) works OK for send and receive E-mail messages. Also, sending mail from any mail client works OK.
But, when try to get mail from mail client such as NS 7.1 or Outlook Express 5.5 get log in error
On 7.1 mail client: The USER Command did not succeed. Mail Server some.domain.com responded: ERR.
On Outlook Express mail client:
There was a problem logging onto your mail server. Your User Name was rejected. Account: 'p350.gec-2.com', Server: 'p350.gec-2.com', Protocol: POP3, Server Response: '-ERR', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC91
No error message on POP3 server log.
Any suggestion ?
NSM 4.1
Win NT 4.0 SP4
NS 7.1 Mail
Outlook Express 5.5 Mail

Sorry, that's NSM 4.15. POP3 service is running.

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