Nsite/Salesforce Integration

Post Author: rnagahori
CA Forum: Nsite
Nsite integrates with Salesforce through Salesforce AppExchange program.
NOTE: Salesforce
integration with Nsite requires the Salesforce edition which provides the
Salesforce Web services API. The Salesforce full enterprise edition already has
the Web services API. Check with Salesforce about upgrading your Salesforce
account to include the Web services API.
To configure Salesforce you must be an Nsite Administrator.
Nsite provides a document for configuring your Salesforce and Nsite
accounts:
Five steps to set up Nsite Quote and Proposal Management with
Salesforce.com.

I can't speak for the UCCX piece, but I can tell you that click to call doesn't work well with CAD and a Cisco Phone.  This was with UCCE and CAD by the way.
david  

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