NSU version update fails because nossu2dm.dll was ...
On my Windows XP SP3 (32-bit) system I am running Nokia PC Suite 7.1.180.46, using it to manage two phones: N8-00 and XpressMusic 5800 (North American versions). For a month or so now, Nokia Software Updater (installed version is 3.0.495) tells me that a newer version is available, and downloads it, but installation always fails with this message:
fix2200qt.exe - Unable To Locate Component
This application has failed to start because nossu2dm.dll was not found. Re-installing the application may fix this problem.
OK
I found the DLL in question in the installation folder, located here: C:\Program Files\Nokia\Nokia Software Updater\nossu2dm.dll (version 2011.32.2.228) so I really don't know what fix200qt.exe is complaining about!
Searched this forum and the internet with no reports of this with a solution except to download nossu2dm.dll from non-Nokia sites. Can anyone tell me what I need to do to resolve the problem? Nokia PC Suite is running fine, can I find a download of just NSU to re-install?
I'd really like to be able to update NSU in order to be able to install the update to N8-00 which it claims is available. Thanks.
Lumia 920, Lumia 800
Nokia N8-00 (NAM, Product Code: 059C8T6), Symbian Belle, Type RM-596, 111.030.0609
Nokia 5800 XpressMusic (NAM, Product Code: 0577454) Software v51.2.007, Type RM-428
Solved!
Go to Solution.
OK, I worked out a solution by looking at where Nokia NSU stores its files...
Since fix2200qt.exe was not able to find nossu2dm.dll which was in the Program files folder for NSU, I simply copied C:\Documents and Settings\<USERNAME>\Local Settings\Application Data\Nokia\NSU3\NOSSU2\updates\fix2200qt.exe into C:\Program Files\Nokia\Nokia Software Updater\ and executed it from there where it was happily able to find the DLL and fix whatever it wanted to fix, and then continue to download NokiaSoftwareUpdaterSetup_EN_US.exe which launced and updated NSU to version 3.0.605
Sadly however, NSU won't update my N8 to Symbian Belle and wants me to install Nokia Suite after all this... It did however, offer a 138MB upgrade to Real Golf :-{
Lumia 920, Lumia 800
Nokia N8-00 (NAM, Product Code: 059C8T6), Symbian Belle, Type RM-596, 111.030.0609
Nokia 5800 XpressMusic (NAM, Product Code: 0577454) Software v51.2.007, Type RM-428
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