NTDLL.DLL issue with HRBLOCK.EXE application

Question

I am on Windows 7 64-bit and everything works fine.  I recently downloaded the 2014 H&R Block Tax program on my new computer and ran the installation.  Installed fine.  Go to use it and it starts up but fails with a reference to NTDLL.DLL
and H&R Block is stating it is not their problem but a Microsoft issue.  Can find any fixes and this is stressing me out.
The information from the event log is listed below.  Any assistance would be appreciated.  Note I have processed SFC /scannow with no issues.
Log Name:      Application
Source:        Application Error
Date:          1/18/2015 12:16:16 PM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      B21NL12.corp.pcconstruction.com
Description:
Faulting application name: HRBlock2014.exe, version: 2014.2.0.5501, time stamp: 0x549461f3
Faulting module name: ntdll.dll, version: 6.1.7601.22436, time stamp: 0x521eaa80
Exception code: 0xc015000f
Fault offset: 0x000845f9
Faulting process id: 0xbc0
Faulting application start time: 0x01d0334276d057a5
Faulting application path: C:\Program Files (x86)\HRBlock2014\Program\HRBlock2014.exe
Faulting module path: C:\Windows\SysWOW64\ntdll.dll
Report Id: b5a8cfe7-9f35-11e4-88cf-f8165496897a
Event Xml:
<Event xmlns=>
  <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2015-01-18T17:16:16.000000000Z" />
    <EventRecordID>27735</EventRecordID>
    <Channel>Application</Channel>
    <Computer>B21NL12.corp.pcconstruction.com</Computer>
    <Security />
  </System>
  <EventData>
    <Data>HRBlock2014.exe</Data>
    <Data>2014.2.0.5501</Data>
    <Data>549461f3</Data>
    <Data>ntdll.dll</Data>
    <Data>6.1.7601.22436</Data>
    <Data>521eaa80</Data>
    <Data>c015000f</Data>
    <Data>000845f9</Data>
    <Data>bc0</Data>
    <Data>01d0334276d057a5</Data>
    <Data>C:\Program Files (x86)\HRBlock2014\Program\HRBlock2014.exe</Data>
    <Data>C:\Windows\SysWOW64\ntdll.dll</Data>
    <Data>b5a8cfe7-9f35-11e4-88cf-f8165496897a</Data>
  </EventData>
</Event>

Answer 1

Hi Randy ,
Ntdll.dll file is a file created by Microsoft that has a description of "NT Layer DLL" and the file contains NT kernel functions.
Considering you have performed a system health scan and there is no problem found .There is still a possibility that the installation of this program has suffered a corruption though there is no error found during installation .
Have you tried to uninstall and reinstall it to have a check ? Please ensure you have got the latest version of this program .
Meanwhile I found a similar symptom and the OP has resolved it ,it may be helpful to you .
2014 HR Block Premium Fed+State - Program crashed(Pay attention to steveu1`s answer )
http://community.hrblock.com/t5/DIY-Products/2014-HR-Block-Premium-Fed-State-Program-crashed/td-p/57634#.VL4ANHkfrwo
NOTE: This response contains a reference to a third party World Wide Web site. Microsoft is providing this information as a convenience to you. Microsoft does not control these sites and has not tested any software or information found on these sites.
Best regards