Ntkrnlpa.exe 22fa3 causing bsod at point of final shutdown

My minidump file says: "ntkrnlpa.exe+22fa3" has caused the BSOD.
This BSOD appears at the final point of shut down / restart.
Other syptoms:
This DC7700p using SP3 is running slowly - memory seems to over used.
I have run Malwarebytes, CCleaner, SuperSpyware and NIS is loaded on this machine.
All report "no problems"
Also my USB mouse is affecting the audio when moved.
The later may just be just lack of memory.
System:
O/s build 2600 lang: 0809
RAM 3.6GB
Bios 786e1 vo3.07
Tried replacing SP3 and every other thing I have found to sort this problem.
Fed up reading and searching for the answer.
Any thoughts

Hi Silverfox1947,
I was wondering when was the last time your system was defragmented? Here is a document on how to defragment your disk drive volumes in Windows XP.
http://support.microsoft.com/kb/314848
If that does not work the next step would be to do a system restore. Here is a link on how to do that.
http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/app_system_restore_hs...
Hope it helps.
Thanks
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

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  • Re-Occurring Blue Screen~Dump files included~Please Help~Unable to verify timestamp for ntkrnlpa.exe

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    File System: NTFS
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    Modules: 0
    (No malicious items detected)
    Registry Keys: 0
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    Registry Values: 0
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    Registry Data: 0
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    Hi,
    All of the attached DMP files are of the
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    If we run an !errrec on the 2nd parameter of the bug check (address of the WER structure) we get the following:
    BugCheck 124, {0, 867d2024, b2000010, 10c0f}
    ===============================================================================
    Section 2 : x86/x64 MCA
    Descriptor @ 867d2134
    Section @ 867d22bc
    Offset : 664
    Length : 264
    Flags : 0x00000000
    Severity : Fatal
    Error : BUSLG_OBS_ERR_*_NOTIMEOUT_ERR (Proc 0 Bank 4)
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    Octal: 1310000001000000206017
    Binary: 10110010 00000000 00000000 00010000 00000000 00000001 00001100 00001111
    Chars: ........
    Time: ***** Invalid FILETIME
    Float: low 9.61613e-041 high -7.45059e-009
    Double: -7.41853e-068
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    63 VAL Valid
    62 OVER Status Register Overflow
    61 UC Uncorrected Error
    60 EN Error Condition Enabled
    59 MISCV Miscellaneous-Error Register Valid
    58 ADDRV Error-Address Register Valid
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    thanks for your time
    mike

    If I am not mistaken, Power Point exports .wmv files. If this is the file type you have I would recommend purchasing Flip4Mac. It is not that expensive and it will provide .wmv support to QT.
    Dave F

  • Ntkrnlmp.exe causing BSOD randomly

    Recently we have been having random reboots and BSODs on our TS box
    Background:
    Windows Server 2012 R2 - RDS/Print/File - VM on Hyper-V Host (Windows server 2012 r2)
    https://onedrive.live.com/redir?resid=AF339BCAC63CB706!228&authkey=!AG-5gWy6tUwoAiE&ithint=folder%2c
    Attached are the dump files^^^
    Ran ran memtest86 on the host with no errors
    Ran Windows memory diags on host and VM with no errors
    Updated all firmware and drivers for our HP Proliant ML350 gen8 server
    Ran Driver Verifier and pointed it towards the problem child (ntoskrnl.exe) and the server bsod twice in a matter of ten minutes with, of course "Driver Verifier detected a Violation"
    Checked the version number Ntoskrnl.exe version 6.3.9600.16452 - Removed
    Windows Update Rollup - KB2903939
    Double checked and verified removed.
    Rebooted and ran Driver verifier after update removal - BSOD twice with same scenario as above. Disabled Driver verifier for now. 
    I'm hoping to find a fix for this as this is the main RDS server. 
    I appreciate your time. If you need anything else, please let me know. 
    Thanks!
    *Going to add another DUMP that happened today Below*
    Microsoft (R) Windows Debugger Version 6.3.9600.17029 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.
    Loading Dump File [C:\Windows\MEMORY.DMP]
    Kernel Bitmap Dump File: Only kernel address space is available
    ************* Symbol Path validation summary **************
    Response                         Time (ms)     Location
    Deferred                                       .sympath SRV*f:\localsymbols*http://msdl.microsoft.com/download/symbols
    Symbol search path is: .sympath SRV*f:\localsymbols*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    *** ERROR: Symbol file could not be found.  Defaulted to export symbols for ntkrnlmp.exe - 
    Windows 8 Kernel Version 9600 MP (6 procs) Free x64
    Product: Server, suite: TerminalServer
    Built by: 9600.16422.amd64fre.winblue_gdr.131006-1505
    Machine Name:
    Kernel base = 0xfffff802`1f286000 PsLoadedModuleList = 0xfffff802`1f54a990
    Debug session time: Fri Apr  4 16:32:20.197 2014 (UTC - 4:00)
    System Uptime: 0 days 6:36:23.236
    *** ERROR: Symbol file could not be found.  Defaulted to export symbols for ntkrnlmp.exe - 
    Loading Kernel Symbols
    Loading User Symbols
    PEB is paged out (Peb.Ldr = 00007ff6`35f58018).  Type ".hh dbgerr001" for details
    Loading unloaded module list
    ************* Symbol Loading Error Summary **************
    Module name            Error
    ntkrnlmp               The system cannot find the file specified
    You can troubleshoot most symbol related issues by turning on symbol loading diagnostics (!sym noisy) and repeating the command that caused symbols to be loaded.
    You should also verify that your symbol search path (.sympath) is correct.
    *                        Bugcheck Analysis                                    *
    Use !analyze -v to get detailed debugging information.
    BugCheck 3B, {c0000005, fffff8021f2cc740, ffffd000276e0eb0, 0}
    ***** Kernel symbols are WRONG. Please fix symbols to do analysis.
    ***    Either you specified an unqualified symbol, or your debugger   ***
    ***    doesn't have full symbol information.  Unqualified symbol      ***
    ***    resolution is turned off by default. Please either specify a   ***
    ***    fully qualified symbol module!symbolname, or enable resolution ***
    ***    of unqualified symbols by typing ".symopt- 100". Note that   ***
    ***    enabling unqualified symbol resolution with network symbol     ***
    ***    server shares in the symbol path may cause the debugger to     ***
    ***    appear to hang for long periods of time when an incorrect      ***
    ***    symbol name is typed or the network symbol server is down.     ***
    ***    For some commands to work properly, your symbol path           ***
    ***    must point to .pdb files that have full type information.      ***
    ***    Certain .pdb files (such as the public OS symbols) do not      ***
    ***    contain the required information.  Contact the group that      ***
    ***    provided you with these symbols if you need this command to    ***
    ***    work.                                                          ***
    ***    Type referenced: nt!_KPRCB                                     ***
    ***    Either you specified an unqualified symbol, or your debugger   ***
    ***    doesn't have full symbol information.  Unqualified symbol      ***
    ***    resolution is turned off by default. Please either specify a   ***
    ***    fully qualified symbol module!symbolname, or enable resolution ***
    ***    of unqualified symbols by typing ".symopt- 100". Note that   ***
    ***    enabling unqualified symbol resolution with network symbol     ***
    ***    server shares in the symbol path may cause the debugger to     ***
    ***    appear to hang for long periods of time when an incorrect      ***
    ***    symbol name is typed or the network symbol server is down.     ***
    ***    For some commands to work properly, your symbol path           ***
    ***    must point to .pdb files that have full type information.      ***
    ***    Certain .pdb files (such as the public OS symbols) do not      ***
    ***    contain the required information.  Contact the group that      ***
    ***    provided you with these symbols if you need this command to    ***
    ***    work.                                                          ***
    ***    Type referenced: nt!KPRCB                                      ***
    ***    Either you specified an unqualified symbol, or your debugger   ***
    ***    doesn't have full symbol information.  Unqualified symbol      ***
    ***    resolution is turned off by default. Please either specify a   ***
    ***    fully qualified symbol module!symbolname, or enable resolution ***
    ***    of unqualified symbols by typing ".symopt- 100". Note that   ***
    ***    enabling unqualified symbol resolution with network symbol     ***
    ***    server shares in the symbol path may cause the debugger to     ***
    ***    appear to hang for long periods of time when an incorrect      ***
    ***    symbol name is typed or the network symbol server is down.     ***
    ***    For some commands to work properly, your symbol path           ***
    ***    must point to .pdb files that have full type information.      ***
    ***    Certain .pdb files (such as the public OS symbols) do not      ***
    ***    contain the required information.  Contact the group that      ***
    ***    provided you with these symbols if you need this command to    ***
    ***    work.                                                          ***
    ***    Type referenced: nt!_KPRCB                                     ***
    ***    Either you specified an unqualified symbol, or your debugger   ***
    ***    doesn't have full symbol information.  Unqualified symbol      ***
    ***    resolution is turned off by default. Please either specify a   ***
    ***    fully qualified symbol module!symbolname, or enable resolution ***
    ***    of unqualified symbols by typing ".symopt- 100". Note that   ***
    ***    enabling unqualified symbol resolution with network symbol     ***
    ***    server shares in the symbol path may cause the debugger to     ***
    ***    appear to hang for long periods of time when an incorrect      ***
    ***    symbol name is typed or the network symbol server is down.     ***
    ***    For some commands to work properly, your symbol path           ***
    ***    must point to .pdb files that have full type information.      ***
    ***    Certain .pdb files (such as the public OS symbols) do not      ***
    ***    contain the required information.  Contact the group that      ***
    ***    provided you with these symbols if you need this command to    ***
    ***    work.                                                          ***
    ***    Type referenced: nt!KPRCB                                      ***
    ***    Either you specified an unqualified symbol, or your debugger   ***
    ***    doesn't have full symbol information.  Unqualified symbol      ***
    ***    resolution is turned off by default. Please either specify a   ***
    ***    fully qualified symbol module!symbolname, or enable resolution ***
    ***    of unqualified symbols by typing ".symopt- 100". Note that   ***
    ***    enabling unqualified symbol resolution with network symbol     ***
    ***    server shares in the symbol path may cause the debugger to     ***
    ***    appear to hang for long periods of time when an incorrect      ***
    ***    symbol name is typed or the network symbol server is down.     ***
    ***    For some commands to work properly, your symbol path           ***
    ***    must point to .pdb files that have full type information.      ***
    ***    Certain .pdb files (such as the public OS symbols) do not      ***
    ***    contain the required information.  Contact the group that      ***
    ***    provided you with these symbols if you need this command to    ***
    ***    work.                                                          ***
    ***    Type referenced: nt!_KPRCB                                     ***
    ***    Either you specified an unqualified symbol, or your debugger   ***
    ***    doesn't have full symbol information.  Unqualified symbol      ***
    ***    resolution is turned off by default. Please either specify a   ***
    ***    fully qualified symbol module!symbolname, or enable resolution ***
    ***    of unqualified symbols by typing ".symopt- 100". Note that   ***
    ***    enabling unqualified symbol resolution with network symbol     ***
    ***    server shares in the symbol path may cause the debugger to     ***
    ***    appear to hang for long periods of time when an incorrect      ***
    ***    symbol name is typed or the network symbol server is down.     ***
    ***    For some commands to work properly, your symbol path           ***
    ***    must point to .pdb files that have full type information.      ***
    ***    Certain .pdb files (such as the public OS symbols) do not      ***
    ***    contain the required information.  Contact the group that      ***
    ***    provided you with these symbols if you need this command to    ***
    ***    work.                                                          ***
    ***    Type referenced: nt!_KPRCB                                     ***
    ***    Either you specified an unqualified symbol, or your debugger   ***
    ***    doesn't have full symbol information.  Unqualified symbol      ***
    ***    resolution is turned off by default. Please either specify a   ***
    ***    fully qualified symbol module!symbolname, or enable resolution ***
    ***    of unqualified symbols by typing ".symopt- 100". Note that   ***
    ***    enabling unqualified symbol resolution with network symbol     ***
    ***    server shares in the symbol path may cause the debugger to     ***
    ***    appear to hang for long periods of time when an incorrect      ***
    ***    symbol name is typed or the network symbol server is down.     ***
    ***    For some commands to work properly, your symbol path           ***
    ***    must point to .pdb files that have full type information.      ***
    ***    Certain .pdb files (such as the public OS symbols) do not      ***
    ***    contain the required information.  Contact the group that      ***
    ***    provided you with these symbols if you need this command to    ***
    ***    work.                                                          ***
    ***    Type referenced: nt!_KPRCB                                     ***
    ***    Either you specified an unqualified symbol, or your debugger   ***
    ***    doesn't have full symbol information.  Unqualified symbol      ***
    ***    resolution is turned off by default. Please either specify a   ***
    ***    fully qualified symbol module!symbolname, or enable resolution ***
    ***    of unqualified symbols by typing ".symopt- 100". Note that   ***
    ***    enabling unqualified symbol resolution with network symbol     ***
    ***    server shares in the symbol path may cause the debugger to     ***
    ***    appear to hang for long periods of time when an incorrect      ***
    ***    symbol name is typed or the network symbol server is down.     ***
    ***    For some commands to work properly, your symbol path           ***
    ***    must point to .pdb files that have full type information.      ***
    ***    Certain .pdb files (such as the public OS symbols) do not      ***
    ***    contain the required information.  Contact the group that      ***
    ***    provided you with these symbols if you need this command to    ***
    ***    work.                                                          ***
    ***    Type referenced: nt!_KPRCB                                     ***
    Probably caused by : ntkrnlmp.exe ( nt!RtlAvlRemoveNode+478 )
    Followup: MachineOwner

    Thanks for the information.
    In case you do need to enable Driver Verifier, refer to the following:
    Driver Verifier:
    What is Driver Verifier?
    Driver Verifier is included in Windows 8/8.1, 7, Windows Server 2008 R2, Windows Vista, Windows Server 2008, Windows 2000, Windows XP, and Windows Server 2003 to promote stability and reliability; you can use this tool to troubleshoot driver issues. Windows
    kernel-mode components can cause system corruption or system failures as a result of an improperly written driver, such as an earlier version of a Windows Driver Model (WDM) driver.
    Essentially, if there's a 3rd party driver believed to be at issue, enabling Driver Verifier will help flush out the rogue driver if it detects a violation.
    Before enabling Driver Verifier, it is recommended to create a System Restore Point:
    Vista - START | type rstrui - create a restore point
    Windows 7 - START | type create | select "Create a Restore Point"
    Windows 8/8.1 -
    http://www.eightforums.com/tutorials/4690-restore-point-create-windows-8-a.html
    How to enable Driver Verifier:
    Start > type "verifier" without the quotes > Select the following options -
    1. Select - "Create custom settings (for code developers)"
    2. Select - "Select individual settings from a full list"
    3. Check the following boxes -
    - Special Pool
    - Pool Tracking
    - Force IRQL Checking
    - Deadlock Detection
    - Security Checks (Windows 7 & 8)
    - DDI compliance checking (Windows 8)
    - Miscellaneous Checks
    4. Select  - "Select driver names from a list"
    5. Click on the "Provider" tab. This will sort all of the drivers by the provider.
    6. Check EVERY box that is NOT provided by Microsoft / Microsoft Corporation.
    7. Click on Finish.
    8. Restart.
    Important information regarding Driver Verifier:
    - If Driver Verifier finds a violation, the system will BSOD. To expand on this a bit more for the interested, specifically what Driver Verifier actually does is it looks for any driver making illegal function calls, causing memory leaks, etc. When and/if this
    happens, system corruption occurs if allowed to continue. When Driver Verifier is enabled, it is monitoring
    all 3rd party drivers (as we have it set that way) and when it catches a driver attempting to do this, it will quickly flag that driver as being a troublemaker, and bring down the system safely before any corruption can occur.
    - After enabling Driver Verifier and restarting the system, depending on the culprit, if for example the driver is on start-up, you may not be able to get back into normal Windows because Driver Verifier will detect it in violation almost straight away, and
    as stated above, that will cause / force a BSOD.
    If this happens, do not panic, do the following:
    - Boot into Safe Mode by repeatedly tapping the F8 key during boot-up.
    - Once in Safe Mode - Start > Search > type "cmd" without the quotes.
    - To turn off Driver Verifier, type in cmd "verifier /reset" without the quotes.
    ・    Restart and boot into normal Windows.
    If your OS became corrupt or you cannot boot into Windows after disabling verifier via Safe Mode:
    - Boot into Safe Mode by repeatedly tapping the F8 key during boot-up.
    - Once in Safe Mode - Start > type "system restore" without the quotes.
    - Choose the restore point you created earlier.
    -- Note that Safe Mode for Windows 8/8.1 is a bit different, and you may need to try different methods:
    5 Ways to Boot into Safe Mode in Windows 8 & Windows 8.1
    How long should I keep Driver Verifier enabled for?
    I recommend keeping it enabled for at least 24 hours. If you don't BSOD by then, disable Driver Verifier. I will usually say whether or not I'd like for you to keep it enabled any longer.
    My system BSOD'd with Driver Verifier enabled, where can I find the crash dumps?
    They will be located in %systemroot%\Minidump
    Any other questions can most likely be answered by this article:
    http://support.microsoft.com/kb/244617
    Regards,
    Patrick

  • Ntkrnlmp.exe causing BSOD intermittently (DUMP Attached)

    Recently we have been having random reboots and BSODs on our TS box
    Background:
    Windows Server 2012 R2 - RDS/Print/File - VM on Hyper-V Host (Windows server 2012 r2
    https://onedrive.live.com/redir?resid=AF339BCAC63CB706!228&authkey=!AG-5gWy6tUwoAiE&ithint=folder%2c
    Attached are the dump files^^^
    Ran ran memtest86 on the host with no errors
    Ran Windows memory diags on host and VM with no errors
    Updated all firmware and drivers for our HP Proliant ML350 gen8 server
    Ran Driver Verifier and pointed it towards the problem child (ntoskrnl.exe) and the server bsod twice in a matter of ten minutes with, of course "Driver Verifier detected a Violation"
    Checked the version number Ntoskrnl.exe version 6.3.9600.16452 - Removed
    Windows Update Rollup - KB2903939
    Double checked and verified removed.
    Rebooted and ran Driver verifier after update removal - BSOD twice with same scenario as above. Disabled Driver verifier for now. 
    I'm hoping to find a fix for this as this is the main RDS server. 
    I appreciate your time. If you need anything else, please let me know. 
    Thanks!
    *Going to add another DUMP that happened today Below*
    Microsoft (R) Windows Debugger Version 6.3.9600.17029 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.
    Loading Dump File [C:\Windows\MEMORY.DMP]
    Kernel Bitmap Dump File: Only kernel address space is available
    ************* Symbol Path validation summary **************
    Response                         Time (ms)     Location
    Deferred                                       .sympath SRV*f:\localsymbols*http://msdl.microsoft.com/download/symbols
    Symbol search path is: .sympath SRV*f:\localsymbols*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    *** ERROR: Symbol file could not be found.  Defaulted to export symbols for ntkrnlmp.exe - 
    Windows 8 Kernel Version 9600 MP (6 procs) Free x64
    Product: Server, suite: TerminalServer
    Built by: 9600.16422.amd64fre.winblue_gdr.131006-1505
    Machine Name:
    Kernel base = 0xfffff802`1f286000 PsLoadedModuleList = 0xfffff802`1f54a990
    Debug session time: Fri Apr  4 16:32:20.197 2014 (UTC - 4:00)
    System Uptime: 0 days 6:36:23.236
    *** ERROR: Symbol file could not be found.  Defaulted to export symbols for ntkrnlmp.exe - 
    Loading Kernel Symbols
    Loading User Symbols
    PEB is paged out (Peb.Ldr = 00007ff6`35f58018).  Type ".hh dbgerr001" for details
    Loading unloaded module list
    ************* Symbol Loading Error Summary **************
    Module name            Error
    ntkrnlmp               The system cannot find the file specified
    You can troubleshoot most symbol related issues by turning on symbol loading diagnostics (!sym noisy) and repeating the command that caused symbols to be loaded.
    You should also verify that your symbol search path (.sympath) is correct.
    *                        Bugcheck Analysis                                    *
    Use !analyze -v to get detailed debugging information.
    BugCheck 3B, {c0000005, fffff8021f2cc740, ffffd000276e0eb0, 0}
    ***** Kernel symbols are WRONG. Please fix symbols to do analysis.
    ***    Either you specified an unqualified symbol, or your debugger   ***
    ***    doesn't have full symbol information.  Unqualified symbol      ***
    ***    resolution is turned off by default. Please either specify a   ***
    ***    fully qualified symbol module!symbolname, or enable resolution ***
    ***    of unqualified symbols by typing ".symopt- 100". Note that   ***
    ***    enabling unqualified symbol resolution with network symbol     ***
    ***    server shares in the symbol path may cause the debugger to     ***
    ***    appear to hang for long periods of time when an incorrect      ***
    ***    symbol name is typed or the network symbol server is down.     ***
    ***    For some commands to work properly, your symbol path           ***
    ***    must point to .pdb files that have full type information.      ***
    ***    Certain .pdb files (such as the public OS symbols) do not      ***
    ***    contain the required information.  Contact the group that      ***
    ***    provided you with these symbols if you need this command to    ***
    ***    work.                                                          ***
    ***    Type referenced: nt!_KPRCB                                     ***
    ***    Either you specified an unqualified symbol, or your debugger   ***
    ***    doesn't have full symbol information.  Unqualified symbol      ***
    ***    resolution is turned off by default. Please either specify a   ***
    ***    fully qualified symbol module!symbolname, or enable resolution ***
    ***    of unqualified symbols by typing ".symopt- 100". Note that   ***
    ***    enabling unqualified symbol resolution with network symbol     ***
    ***    server shares in the symbol path may cause the debugger to     ***
    ***    appear to hang for long periods of time when an incorrect      ***
    ***    symbol name is typed or the network symbol server is down.     ***
    ***    For some commands to work properly, your symbol path           ***
    ***    must point to .pdb files that have full type information.      ***
    ***    Certain .pdb files (such as the public OS symbols) do not      ***
    ***    contain the required information.  Contact the group that      ***
    ***    provided you with these symbols if you need this command to    ***
    ***    work.                                                          ***
    ***    Type referenced: nt!KPRCB                                      ***
    ***    Either you specified an unqualified symbol, or your debugger   ***
    ***    doesn't have full symbol information.  Unqualified symbol      ***
    ***    resolution is turned off by default. Please either specify a   ***
    ***    fully qualified symbol module!symbolname, or enable resolution ***
    ***    of unqualified symbols by typing ".symopt- 100". Note that   ***
    ***    enabling unqualified symbol resolution with network symbol     ***
    ***    server shares in the symbol path may cause the debugger to     ***
    ***    appear to hang for long periods of time when an incorrect      ***
    ***    symbol name is typed or the network symbol server is down.     ***
    ***    For some commands to work properly, your symbol path           ***
    ***    must point to .pdb files that have full type information.      ***
    ***    Certain .pdb files (such as the public OS symbols) do not      ***
    ***    contain the required information.  Contact the group that      ***
    ***    provided you with these symbols if you need this command to    ***
    ***    work.                                                          ***
    ***    Type referenced: nt!_KPRCB                                     ***
    ***    Either you specified an unqualified symbol, or your debugger   ***
    ***    doesn't have full symbol information.  Unqualified symbol      ***
    ***    resolution is turned off by default. Please either specify a   ***
    ***    fully qualified symbol module!symbolname, or enable resolution ***
    ***    of unqualified symbols by typing ".symopt- 100". Note that   ***
    ***    enabling unqualified symbol resolution with network symbol     ***
    ***    server shares in the symbol path may cause the debugger to     ***
    ***    appear to hang for long periods of time when an incorrect      ***
    ***    symbol name is typed or the network symbol server is down.     ***
    ***    For some commands to work properly, your symbol path           ***
    ***    must point to .pdb files that have full type information.      ***
    ***    Certain .pdb files (such as the public OS symbols) do not      ***
    ***    contain the required information.  Contact the group that      ***
    ***    provided you with these symbols if you need this command to    ***
    ***    work.                                                          ***
    ***    Type referenced: nt!KPRCB                                      ***
    ***    Either you specified an unqualified symbol, or your debugger   ***
    ***    doesn't have full symbol information.  Unqualified symbol      ***
    ***    resolution is turned off by default. Please either specify a   ***
    ***    fully qualified symbol module!symbolname, or enable resolution ***
    ***    of unqualified symbols by typing ".symopt- 100". Note that   ***
    ***    enabling unqualified symbol resolution with network symbol     ***
    ***    server shares in the symbol path may cause the debugger to     ***
    ***    appear to hang for long periods of time when an incorrect      ***
    ***    symbol name is typed or the network symbol server is down.     ***
    ***    For some commands to work properly, your symbol path           ***
    ***    must point to .pdb files that have full type information.      ***
    ***    Certain .pdb files (such as the public OS symbols) do not      ***
    ***    contain the required information.  Contact the group that      ***
    ***    provided you with these symbols if you need this command to    ***
    ***    work.                                                          ***
    ***    Type referenced: nt!_KPRCB                                     ***
    ***    Either you specified an unqualified symbol, or your debugger   ***
    ***    doesn't have full symbol information.  Unqualified symbol      ***
    ***    resolution is turned off by default. Please either specify a   ***
    ***    fully qualified symbol module!symbolname, or enable resolution ***
    ***    of unqualified symbols by typing ".symopt- 100". Note that   ***
    ***    enabling unqualified symbol resolution with network symbol     ***
    ***    server shares in the symbol path may cause the debugger to     ***
    ***    appear to hang for long periods of time when an incorrect      ***
    ***    symbol name is typed or the network symbol server is down.     ***
    ***    For some commands to work properly, your symbol path           ***
    ***    must point to .pdb files that have full type information.      ***
    ***    Certain .pdb files (such as the public OS symbols) do not      ***
    ***    contain the required information.  Contact the group that      ***
    ***    provided you with these symbols if you need this command to    ***
    ***    work.                                                          ***
    ***    Type referenced: nt!_KPRCB                                     ***
    ***    Either you specified an unqualified symbol, or your debugger   ***
    ***    doesn't have full symbol information.  Unqualified symbol      ***
    ***    resolution is turned off by default. Please either specify a   ***
    ***    fully qualified symbol module!symbolname, or enable resolution ***
    ***    of unqualified symbols by typing ".symopt- 100". Note that   ***
    ***    enabling unqualified symbol resolution with network symbol     ***
    ***    server shares in the symbol path may cause the debugger to     ***
    ***    appear to hang for long periods of time when an incorrect      ***
    ***    symbol name is typed or the network symbol server is down.     ***
    ***    For some commands to work properly, your symbol path           ***
    ***    must point to .pdb files that have full type information.      ***
    ***    Certain .pdb files (such as the public OS symbols) do not      ***
    ***    contain the required information.  Contact the group that      ***
    ***    provided you with these symbols if you need this command to    ***
    ***    work.                                                          ***
    ***    Type referenced: nt!_KPRCB                                     ***
    ***    Either you specified an unqualified symbol, or your debugger   ***
    ***    doesn't have full symbol information.  Unqualified symbol      ***
    ***    resolution is turned off by default. Please either specify a   ***
    ***    fully qualified symbol module!symbolname, or enable resolution ***
    ***    of unqualified symbols by typing ".symopt- 100". Note that   ***
    ***    enabling unqualified symbol resolution with network symbol     ***
    ***    server shares in the symbol path may cause the debugger to     ***
    ***    appear to hang for long periods of time when an incorrect      ***
    ***    symbol name is typed or the network symbol server is down.     ***
    ***    For some commands to work properly, your symbol path           ***
    ***    must point to .pdb files that have full type information.      ***
    ***    Certain .pdb files (such as the public OS symbols) do not      ***
    ***    contain the required information.  Contact the group that      ***
    ***    provided you with these symbols if you need this command to    ***
    ***    work.                                                          ***
    ***    Type referenced: nt!_KPRCB                                     ***
    Probably caused by : ntkrnlmp.exe ( nt!RtlAvlRemoveNode+478 )
    Followup: MachineOwner

    Please understand that this forum is meant for general windows server queries and we dont really analyze the crash dumps here.
    Please
    contact Microsoft Customer Service directly so that the memory dump file can be analyzed and this issue can be resolved efficiently.
    You
    may obtain the phone numbers for specific technology request please take a look at the web site listed below:
    https://support.microsoft.com/common/international.aspx?iid=174859&iguid=56907522-6886-4238-a70f-a1d06a4473c7_2_2&rdpath=1
    http://www.arabitpro.com

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