Nuked? I think so, how to fix this nightmare

Can someone help me with my daughters Curve, its stuck in an endless loop restarting etc and i believe that this is what is known as being nuked
I have had a look on the internet to try and work out what to do and have tried a few things most notably the thing where it does the COM1 and you have to change it to USB PIN but when i tried this one it stayed blank i cant remember what it was called.
Anyone have any tips or a definitive on how to restore back to what it was originally. Its on Orange but whenever i try to get hold of the OS its never available.
Please help
Lee

I have managed to find the OS (I think) 9300jAllLang_PBr5.0.0_rel1602_PL6.3.0.63_A5.0.0.977_Orange_UK.exe Does that sound about right?

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