Null Exception in Family Iview after Patch Upgrade

Question

Hello
We have SAP XSS installed on our production portal.
following was the composition.
SAP_ESS  603 SP3 
SAP_MSS  600 SP16 
SAPPCUI_GP  603 SP3 
recently we upgraded patch level to
SAP_ESS  603 SP7 (1000.603.0.7.4.20110124060804) 
SAP_MSS  600 SP18 (1000.600.0.18.0.20100830054638)  
SAPPCUI_GP  603 SP7 (1000.603.0.7.0.20100914080506)
as per the link [https://wiki.sdn.sap.com/wiki/display/ERPHCM/HOWTOGETRIDOFSPSTACKMISMATCHISSUES]  and SAP note 1521297
Backend patches remain the same  viz
EA-HR Release: 604 ,level : 011
Now when we try to test the Personal Information Iview it gives us the following error
com.sap.tc.webdynpro.modelimpl.dynamicrfc.WDDynamicRFCExecuteException: Access via NULL object reference not possible., error key: RFC_ERROR_SYSTEM_FAILURE
Note: We have already implemented note no 1018036 which reports the above issue.Jcos are working fine , SSo is properly established and User remains valid.
Thanks
Surender Dahiya

Answer 1

Hi,
The logs from ST22 as as follows:
An exception occurred that is explained in detail below.
The exception, which is assigned to class 'CX_SY_REF_IS_INITIAL', was not
caught in
procedure "HRXSS_PER_CLEANUP" "(FUNCTION)", nor was it propagated by a RAISING
clause.
Since the caller of the procedure could not have anticipated that the
exception would occur, the current program is terminated.
The reason for the exception is:
You attempted to use a 'NULL' object reference (points to 'nothing')
access a component.
An object reference must point to an object (an instance of a class)
before it can be used to access components.
Either the reference was never set or it was set to 'NULL' using the
CLEAR statement.
Other ESS applications are working fine.Issue is in Family application.Server is also restarted after patch upgradation.
Please suggest.
Thanks,
Surendra