NullPointerException while installing Fatwire Content server 75.
I am installing Fatwire content server 75. I have set my java_home to JDK 1.6 and then ran csInstall.bat. I am getting following NullPointerException
Please wait while the installation is configured for your system
Exception in thread "main" java.lang.NullPointerException
at COM.FutureTense.Apps.CSSetup.L(y:596)
at COM.FutureTense.Apps.CSSetup.main(y:2933)
I am installing content server locally on my Windows 7 machine. Please let me know if I am missing any settings/configuration or something in install itself.
Thanks.
I would try cross-posting this here to see if you get any add'l help:
https://groups.google.com/forum/#!forum/webcentersites
Did you add your ContentServer directory to the PATH as the docs require?
looks like the CS jars aren't in the classpath.
-ryan
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HI Friend,
First, I deleted one sap source systems for BW1 ( My bw1 server BI is : BW1CLNT100 ), later ,I create the same sap source system, But active 0FIAP_O03 ods,
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DSO Activation Error - While Installing BI Content
this problem no issue, So I create new thread.
Now, How could me create or load 80FIAP_O03 datasoucre for BW1CLNT100 source system?
Now, I Replicate Datascoure for BW1CLNT100 source system, Delete old datasocure....... I go home, I will try tomorrow .Hello,
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(c) Copyright 2006 Oracle Corporation. All rights reserved.
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Invalid Key code Error while installing crystal report server 11
While installing crystal report server 11,i am facing an erro which says Invalid Key code Error.I had raised this issue to SAP customer support and attaching the conversation that we had.PLEASE HELP me to resolve the issue.
MAILS--Dear Mohit,
Thanks for the patience.
We have received the below update from the Licensing Team.
You received your permanent key in respect of these licenses - the key is for Crystal Reports Server XI.
You did not purchase these licenses for Crystal Reports Server, but purchased it for Crystal Reports and a 5-named user license for Crystal Reports was included as a special offer. The software included was version XIR2, but you elected to use version XI instead and received key .
You would need to enroll the licenses in maintenance if you want to upgrade them.
In case of any queries please create a ticket via the Service Market Place.
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Customer Interaction Center
SAP Active Global Support
Hello Jessy,
The customer received their permanent key in respect of these licenses - the key is for Crystal Reports Server XI.
They did not purchase these licenses for Crystal Reports Server, they purchased Crystal Reports and a 5-named user license for Crystal Reports was included as a special offer. The software included was version XIR2, but they elected to use version XI instead and they received key .
They cannot decide to upgrade now - they must enrol these licenses in maintenance if they want to upgrade them.
Kind regards,
Rosemary
From: BOSAPASIA
Sent: 29 September 2009 05:49
To: Savage, Rosemary
Subject: FW: Crystal Reports Server Installation Issue
Importance: High
HI Rose ,
Need your assistance on the below issue.
Customer purchased Crystal Report Server XI R2 in 2005. When he is trying to install it now, he is getting an Invalid Key code Error.
He has provided us the Scanned copies of the Key code and the registration number.Can you please help and check if he can be provided with a Keycode.
Regards,
Jessy
CIC Team Lead
Customer Interaction Center
Global Support Centre India
SAP Labs India Pvt Ltd
Hi,
Providing you with the required details to proceed further
Registration Number-
Registration Email Address-taxmantra.support
And also please find attached the scanned copy of the Registration key we got for the Crystal report server.
Dear Mohitk,
Thank you for your information.
I checked with the concerned colleague and received the below update:
Please check from where you got this key code. If from a paper, please scan it to us. Please let them track to the original paper or email.
If you have registered the key code, please provide us the registration number or registration email address so that we will try to check for you.
If you did not register before, as the promotion is over so the key code could not be replaced.
I request you to kindly check the same at your end and revert with the details.
Moreover, there are two ways for Crystal Report customer to get support.
One is customer with bundled product such like BOE and under maintenance. These customers will have an S-user ID and password to log a case in service market place via http://service.sap.com/message
A learning map was provided, listed on left column.
The other is customer with only Crystal report product, the support is via SDN.
http://service.sap.com =>Crystal Reports and Xcelsius Support=>Crystal Reports and Xcelsius Forums
Customers can first check whether other customer has got the same issue and find the reply from our engineers.
You may also post your own thread for support.
Anything else I could help, please do not hesitate to contact again.
Hi,
I am providing you with the details required to resolve the issue related to Crystal report installation,for reference of the issue please refer the mail below.
Please find attached the Scanned Document containing the details as per the details required by you.
Hope to see a quick resolution for the issue.
Dear Mohit,
Thank you for your e-mail.
As discussed, I understand that youu2019ve procured Crystal Reports Server 11 in 2006. However youu2019re facing issues with key codes while reinstalling the same. We request you to kindly provide us with below details for further assistance.
Your customer number:
Your customer name and address:
Purchase order number:
Any other products purchased along with Crystal Reports Server 11
Any S-User Id:
Any old case ID:
Please feel free to contact us if any further queries.
Hi,
I am raising this concern on behalf on Taxmantra project (Tata Consultancy Services noida).
We have bought licensed Crystal Reports Server 11 near by 2006.We are trying to install the crystal server but while installing ,we have encountered with an error message that:-
"The product key code you have entered is incorrect"
We are facing the same issue in 2006,I am attaching with this email the conversations that was held in 2006 to get the correct key code.
Please help us to resolve the issue as early as possible.
My contact number:
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OK. I have now a new account and I will try to help you out here...
------------------------------------------------------------------------- -
Error While defining the content server
Dear Folks,
We are trying to define the content sever in our sever. It is required for integration of SAP with documentum. We are trying to define in below path.
Cross-Application Components - Document Management - General data - Settings for storage systems - Maintain storage system -
It already have DMS_C1 content repository with storage type R/3 database. We are creating a new content repository with storage type HTTP Content Server. We are giving below inputs.
Vesion No. 0045, HTTP Server - (My machine's FQDN and port is 8080), HTTP script as - sap/bc/contentsever/300.
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KedarHi Kedar,
YOu have to provide the details as fallows
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Also install the DBM gui in your local PC and add this content servers database (if the content server is on MAX DB) then you need to star it from the console or else use the command to start it once after the installation.
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MSI (s) (64:C8) [11:57:33:439]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (64:C8) [11:57:33:439]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (s) (64:C8) [11:57:33:454]: Destroying RemoteAPI object.
MSI (s) (64:B4) [11:57:33:454]: Custom Action Manager thread ending.
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MSI (c) (C4:BC) [11:57:33:454]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
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Action start 11:57:33: FatalError.
VM-
Shailendra DevIs the user a member of local administrator group on MBAM web server.
Can you share the complete log files publicly on Google drive or share drive or drop box?
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Error while starting the content server
Hi,
I have installed UCM and when i start the content server, it says it was succesful but logs show the below error.
Unable to publish the schema. Published schema directory could not be swapped into its proper location. [ Details ]
An error has occurred. The stack trace below shows more information.
!csSchemaUnableToPublish!csSchemaFailedToMovePublishedFilesIntoPlace
intradoc.common.ServiceException: !csSchemaFailedToMovePublishedFilesIntoPlace
at intradoc.server.schema.StandardSchemaPublisher.doPublishing(StandardSchemaPublisher.java:349)
at intradoc.server.schema.StandardSchemaPublisherThread.run(StandardSchemaPublisherThread.java:252)
ANy idea wats going on.
I have done the required changes in the confd of the webserver, Content server is accessible from the webpage. I am also able to login as sysadmin.
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ThanksYou can sometimes get issues on the file system with file locking occurring and so UCM can not clear up/move the schema files properly.
It may not be this but...There should me a metalink note about this deleting schema directories.
Tim
Edited by: Tim Snell on 06-May-2010 13:00
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