Number For Tech Supp

I need to return my Vision W: 30GB for a refurbushed new one..
I have no warranty and am willing to pay the 25 $
I have been looking for hours of how I did it before..

I used these numbers...both were disconnected.
tried this one 1st...1-405-742-6622 ..then another i can't locate right now.
I did however fix my podcast transfer problem...i had to re-install zencast, then click the little checkbox at bottom in setup to let zencast convert video files.
It was unchecked before, so i tried it the other...and it worked!
But HOw IN THE HELL can i make noted in Creative centrale, (the organizer) from the Zen x-f1?
IN zencast explorer it was no problem...this creative central is way too confusing.
any help please? a

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