Number not recognized message when trying to call ...

I renewed my subscription on 3/27/13. I just bought a new computer with Windows 8 on it. I have been able to call the UK before on my old computer but now every time I try the UK number it says either "Call Failed" or "This number is not recognized." Please help. Thank you.

I have the same problem. I can call from the U.S to many numbers in the U.K, but one cousin's is "not recognized". That number does work from a normal phone.

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