Number vs name in text messages

When I receive text messages, some texts show me the name of the sender and some show only the cell number. All numbers/names are in my contact list. I have removed and replaced the battery. Verizon tech spt says the next option is to wipe my cell. How do I get all text messages to show the name of the sender?

Auburn_Guy wrote:
All my numbers have area codes.
Make sure they do not have the leading 1 before the area code also. Second, did you enter any on your own??
Or did you receive a text and attach a name for each contact??? 
For those coming through with just a number, I would add them to your contact list and see if that corrects the issue.

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