Numbers crashing. Repeatedably. How to fix?
I built a Numbers doc with three sheets and a tableon each, a chart on one.
Trying to enter a formula in a cell that references a cell in a table on another sheet.
=[cell reference this sheet]*[cell reference other sheet]
Accepts the first cell reference but when I go to the other sheet and click that target cell, expecting the formula to take on the cell reference, instead there's a blink, and I'm dumped back to the first sheet with nothing in the cell where I'm trying to put the formula. The cell is selected, but empty.
Every time.
I can enter a formula in a cell in the other sheet and incorporate a cell reference to the first sheet, but not the other way around.
And this is a file that already has other functioning inter-sheet cell references.
Then, or shortly thereafter, Numbers will crash. I've sent several reports to Apple today. I've lost a lot of time.
So something's wrong, obviously.
I don't think it's a font problem, as everything is and has been in Gill Sans with no problem.
What should I do? Search out the .plist file and trash it? I've tried quitting the application and restarting, restarting the MacBook Pro, reverting to an earlier version of the spreadhseet that worked while I was building it.
Nothing helps. Can't make the formula with a cell reference to the other sheet. Crash.
I apologize but a Numbers sheet can't contain a cell.
Sheets contain only tables, pictures, shapes, text boxes, charts, multimedia items.
Given that, a cell never reference a sheet.
Yvan KOENIG (VALLAURIS, France) samedi 7 avril 2012
iMac 21”5, i7, 2.8 GHz, 12 Gbytes, 1 Tbytes, mac OS X 10.6.8 and 10.7.3
My Box account is : http://www.box.com/s/00qnssoyeq2xvc22ra4k
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Process: Safari [1051]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 8.0.2 (10600.2.5)
Build Info: WebBrowser-7600002005000000~1
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Crashed Thread: 18
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000020
External Modification Warnings:
Thread creation by external task.
VM Regions Near 0x20:
-->
__TEXT 000000010cf07000-000000010cf08000 [ 4K] r-x/rwx SM=COW /Applications/Safari.app/Contents/MacOS/Safari
Application Specific Information:
Process Model:
Multiple Web Processes
Enabled Extensions:
com.betafish.adblockforsafari-UAMUU4S2D9 (102.14.4 - 2.14.4) AdBlock
com.ideashower.pocket.safari-ET279A6R5N (36 - 1.9.10) Save to Pocket
Thread 0:: Dispatch queue: com.apple.main-thread
0 libobjc.A.dylib 0x00007fff8cf7a223 bool objc::DenseMapBase<objc::DenseMap<DisguisedPtr<objc_object>, unsigned long, true, objc::DenseMapInfo<DisguisedPtr<objc_object> > >, DisguisedPtr<objc_object>, unsigned long, objc::DenseMapInfo<DisguisedPtr<objc_object> >, true>::LookupBucketFor<DisguisedPtr<objc_object> >(DisguisedPtr<objc_object> const&, std::__1::pair<DisguisedPtr<objc_object>, unsigned long> const*&) const + 97
1 libobjc.A.dylib 0x00007fff8cf7a015 objc::DenseMapBase<objc::DenseMap<DisguisedPtr<objc_object>, unsigned long, true, objc::DenseMapInfo<DisguisedPtr<objc_object> > >, DisguisedPtr<objc_object>, unsigned long, objc::DenseMapInfo<DisguisedPtr<objc_object> >, true>::find(DisguisedPtr<objc_object> const&) + 35
2 libobjc.A.dylib 0x00007fff8cf79715 objc_object::sidetable_clearDeallocating() + 95
3 libobjc.A.dylib 0x00007fff8cf610e8 objc_destructInstance + 145
4 com.apple.CoreFoundation 0x00007fff84761c09 CFRelease + 1033
5 com.apple.CoreFoundation 0x00007fff847b2b43 CFURLCreateCopyAppendingPathComponent + 451
6 com.apple.CrashReporterSupport 0x00007fff86230fc4 _CRCreateCrashHistoryDirectory + 84
7 com.apple.CrashReporterSupport 0x00007fff8623108e _CRCopyCrashHistoryURLForProcess + 73
8 com.apple.CrashReporterSupport 0x00007fff86231118 _CRCopyCrashHistoryForProcess + 20
9 com.apple.CrashReporterSupport 0x00007fff8623118d CRCopyCrashHistory + 42
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11 com.apple.AppKit 0x00007fff8722220e -[NSApplication _suppressFinishLaunchingFromEventHandlersWhilePerformingBlock:] + 28
12 com.apple.AppKit 0x00007fff872221ad -[NSPersistentUIRestorer promptToIgnorePersistentState] + 247
13 com.apple.AppKit 0x00007fff87221e9a -[NSApplication _reopenWindowsAsNecessaryIncludingRestorableState:registeringAsReady:completion Handler:] + 255
14 com.apple.AppKit 0x00007fff87221c69 -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 561
15 com.apple.AppKit 0x00007fff872216b5 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 244
16 com.apple.Foundation 0x00007fff81c8c458 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 290
17 com.apple.Foundation 0x00007fff81c8c2c9 _NSAppleEventManagerGenericHandler + 102
18 com.apple.AE 0x00007fff8642e99c aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 531
19 com.apple.AE 0x00007fff8642e719 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 31
20 com.apple.AE 0x00007fff8642e623 aeProcessAppleEvent + 295
21 com.apple.HIToolbox 0x00007fff8e82f37e AEProcessAppleEvent + 56
22 com.apple.AppKit 0x00007fff8721dd76 _DPSNextEvent + 2665
23 com.apple.AppKit 0x00007fff8721ce80 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 194
24 com.apple.Safari.framework 0x000000010cf87ad0 -[BrowserApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 246
25 com.apple.AppKit 0x00007fff87210e23 -[NSApplication run] + 594
26 com.apple.AppKit 0x00007fff871fc2d4 NSApplicationMain + 1832
27 libdyld.dylib 0x00007fff8f0fd5c9 start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
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1 libdispatch.dylib 0x00007fff89944a6a _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x00007fff8290f946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff80b3a4a1 start_wqthread + 13
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1 libsystem_pthread.dylib 0x00007fff80b3a4a1 start_wqthread + 13
Thread 4:
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1 libsystem_pthread.dylib 0x00007fff80b3a4a1 start_wqthread + 13
Thread 5:
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1 libsystem_pthread.dylib 0x00007fff80b3a4a1 start_wqthread + 13
Thread 6:: WebCore: IconDatabase
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2 com.apple.WebCore 0x000000010eb3b9d9 WebCore::IconDatabase::iconDatabaseSyncThread() + 361
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5 libsystem_pthread.dylib 0x00007fff80b3c279 _pthread_start + 176
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1 libsystem_pthread.dylib 0x00007fff80b3a4a1 start_wqthread + 13
Thread 9:
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1 libsystem_pthread.dylib 0x00007fff80b3a4a1 start_wqthread + 13
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1 libsystem_pthread.dylib 0x00007fff80b3a4a1 start_wqthread + 13
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1 libsystem_kernel.dylib 0x00007fff8290969f mach_msg + 55
2 com.apple.QuartzCore 0x00007fff80941d63 CA::Render::Server::server_thread(void*) + 198
3 com.apple.QuartzCore 0x00007fff80941c96 thread_fun + 25
4 libsystem_pthread.dylib 0x00007fff80b3c2fc _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff80b3c279 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff80b3a4b1 thread_start + 13
Thread 12:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff8290a52e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8290969f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff847bbb14 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff847bafdb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff847ba838 CFRunLoopRunSpecific + 296
5 com.apple.CFNetwork 0x00007fff8155dd20 +[NSURLConnection(Loader) _resourceLoadLoop:] + 434
6 com.apple.Foundation 0x00007fff81cd2b7a __NSThread__main__ + 1345
7 libsystem_pthread.dylib 0x00007fff80b3c2fc _pthread_body + 131
8 libsystem_pthread.dylib 0x00007fff80b3c279 _pthread_start + 176
9 libsystem_pthread.dylib 0x00007fff80b3a4b1 thread_start + 13
Thread 13:
0 libsystem_kernel.dylib 0x00007fff8290f946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff80b3a4a1 start_wqthread + 13
Thread 14:: JavaScriptCore::BlockFree
0 libsystem_kernel.dylib 0x00007fff8290f132 __psynch_cvwait + 10
1 libc++.1.dylib 0x00007fff8cc94d2e std::__1::condition_variable::__do_timed_wait(std::__1::unique_lock<std::__1::m utex>&, std::__1::chrono::time_point<std::__1::chrono::system_clock, std::__1::chrono::duration<long long, std::__1::ratio<1l, 1000000000l> > >) + 126
2 com.apple.JavaScriptCore 0x000000010df143fa JSC::BlockAllocator::waitForDuration(std::__1::chrono::duration<long long, std::__1::ratio<1l, 1000l> >) + 170
3 com.apple.JavaScriptCore 0x000000010dd03244 JSC::BlockAllocator::blockFreeingThreadMain() + 84
4 com.apple.JavaScriptCore 0x000000010dcf8a9f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff80b3c2fc _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff80b3c279 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff80b3a4b1 thread_start + 13
Thread 15:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8290f132 __psynch_cvwait + 10
1 libc++.1.dylib 0x00007fff8cc94c95 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
2 com.apple.JavaScriptCore 0x000000010dd0386b JSC::GCThread::waitForNextPhase() + 171
3 com.apple.JavaScriptCore 0x000000010dd036c8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x000000010dcf8a9f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff80b3c2fc _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff80b3c279 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff80b3a4b1 thread_start + 13
Thread 16:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8290f132 __psynch_cvwait + 10
1 libc++.1.dylib 0x00007fff8cc94c95 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
2 com.apple.JavaScriptCore 0x000000010dd0386b JSC::GCThread::waitForNextPhase() + 171
3 com.apple.JavaScriptCore 0x000000010dd036c8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x000000010dcf8a9f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff80b3c2fc _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff80b3c279 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff80b3a4b1 thread_start + 13
Thread 17:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8290f132 __psynch_cvwait + 10
1 libc++.1.dylib 0x00007fff8cc94c95 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
2 com.apple.JavaScriptCore 0x000000010dd0386b JSC::GCThread::waitForNextPhase() + 171
3 com.apple.JavaScriptCore 0x000000010dd036c8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x000000010dcf8a9f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff80b3c2fc _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff80b3c279 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff80b3a4b1 thread_start + 13
Thread 18 Crashed:
0 libsystem_pthread.dylib 0x00007fff80b3a695 _pthread_mutex_lock + 87
1 libsystem_c.dylib 0x00007fff8eb54b78 vfprintf_l + 28
2 libsystem_c.dylib 0x00007fff8eb4d620 fprintf + 186
3 ??? 0x00000001154ef5dc 0 + 4652463580
Thread 18 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x00007fff72b551d8 rcx: 0x00007fff72b551f0 rdx: 0x00000000000000a0
rdi: 0x00007fff72b551f0 rsi: 0x00007fff80b3ab14 rbp: 0x00000001154cae30 rsp: 0x00000001154cadb0
r8: 0x00000001154bb000 r9: 0x0000000000000054 r10: 0x0000000000000000 r11: 0x0000000000000206
r12: 0x00007fff72b546b8 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000
rip: 0x00007fff80b3a695 rfl: 0x0000000000010246 cr2: 0x0000000000000020
Logical CPU: 2
Error Code: 0x00000004
Trap Number: 14
Binary Images:
0x10cf07000 - 0x10cf07fff com.apple.Safari (8.0.2 - 10600.2.5) <2225AE13-780E-3234-9A05-9DD6D94EE96C> /Applications/Safari.app/Contents/MacOS/Safari
0x10cf11000 - 0x10d84aff7 com.apple.Safari.framework (10600 - 10600.2.5) <70257BE2-5D89-3EAA-8863-269880160EEE> /System/Library/StagedFrameworks/Safari/Safari.framework/Versions/A/Safari
0x10dcee000 - 0x10e201ff3 com.apple.JavaScriptCore (10600 - 10600.2.1) <ABEF8FB3-6DC5-3FCF-9B4A-1DF6411063B0> /System/Library/StagedFrameworks/Safari/JavaScriptCore.framework/Versions/A/Jav aScriptCore
0x10e36b000 - 0x10e61ffff com.apple.WebKit (10600 - 10600.2.5) <11CA89A1-A002-3FEB-8046-B31E92003AED> /System/Library/StagedFrameworks/Safari/WebKit.framework/Versions/A/WebKit
0x10e8f9000 - 0x10e8f9fff com.apple.WebKit2 (10600 - 10600.2.5) <ED09F7D3-1F46-3925-8E11-D6AC3492658E> /System/Library/StagedFrameworks/Safari/WebKit2.framework/Versions/A/WebKit2
0x10e901000 - 0x10ea3dffb com.apple.WebKitLegacy (10600 - 10600.2.5) <0A88D3D6-F5BA-30F4-9D09-87DF653759FC> /System/Library/StagedFrameworks/Safari/WebKitLegacy.framework/Versions/A/WebKi tLegacy
0x10eb37000 - 0x10fadcff7 com.apple.WebCore (10600 - 10600.2.1) <628CB849-0E8D-3071-98A3-55E7D24087DF> /System/Library/StagedFrameworks/Safari/WebCore.framework/Versions/A/WebCore
0x1154b2000 - 0x1154b2fef +cl_kernels (???) <3D929C37-B1B7-44FD-8500-46668C068399> cl_kernels
0x1154be000 - 0x1154beff5 +cl_kernels (???) <3B3053A7-AC0F-4384-BC2C-FCF4F27B0F27> cl_kernels
0x116007000 - 0x1160edfef unorm8_bgra.dylib (2.4.5) <90797750-141F-3114-ACD0-A71363968678> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/ImageFormats/u norm8_bgra.dylib
0x7fff6473b000 - 0x7fff64771837 dyld (353.2.1) <4696A982-1500-34EC-9777-1EF7A03E2659> /usr/lib/dyld
0x7fff808e8000 - 0x7fff808e8fff com.apple.Accelerate (1.10 - Accelerate 1.10) <C7278843-2462-32F6-B0E3-D33C681399A2> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x7fff808e9000 - 0x7fff808eaffb libremovefile.dylib (35) <3485B5F4-6CE8-3C62-8DFD-8736ED6E8531> /usr/lib/system/libremovefile.dylib
0x7fff8091a000 - 0x7fff80acaff7 com.apple.QuartzCore (1.10 - 361.11) <7382E4A9-10B0-3877-B9D7-FA84DC71BA55> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x7fff80b39000 - 0x7fff80b42fff libsystem_pthread.dylib (105.1.4) <26B1897F-0CD3-30F3-B55A-37CB45062D73> /usr/lib/system/libsystem_pthread.dylib
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0x7fff8ac6c000 - 0x7fff8ac8ffff com.apple.Sharing (328.3 - 328.3) <FDEE49AD-8804-3760-9C14-8D1D10BBEA37> /System/Library/PrivateFrameworks/Sharing.framework/Versions/A/Sharing
0x7fff8ac90000 - 0x7fff8b4c9ff3 com.apple.CoreGraphics (1.600.0 - 772) <936D081F-37B3-3DA3-B725-118D0B07DDD2> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
0x7fff8b540000 - 0x7fff8b5dfdf7 com.apple.AppleJPEG (1.0 - 1) <9BB3D7DF-630A-3E1C-A124-12D6C4D0DE70> /System/Library/PrivateFrameworks/AppleJPEG.framework/Versions/A/AppleJPEG
0x7fff8b5e0000 - 0x7fff8b5fffff com.apple.CoreDuet (1.0 - 1) <36AA9FD5-2685-314D-B364-3FA4688D86BD> /System/Library/PrivateFrameworks/CoreDuet.framework/Versions/A/CoreDuet
0x7fff8b600000 - 0x7fff8b63bfff com.apple.Symbolication (1.4 - 56045) <D64571B1-4483-3FE2-BD67-A91360F79727> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
0x7fff8b63c000 - 0x7fff8b649ff7 libxar.1.dylib (254) <CE10EFED-3066-3749-838A-6A15AC0DBCB6> /usr/lib/libxar.1.dylib
0x7fff8b64a000 - 0x7fff8b684ffb com.apple.DebugSymbols (115 - 115) <6F03761D-7C3A-3C80-8031-AA1C1AD7C706> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
0x7fff8b692000 - 0x7fff8b6b0ff7 com.apple.addressbook.vCard (9.0 - 1499) <B1BC7C0A-A783-3574-8248-BC689F43A0A0> /System/Library/PrivateFrameworks/vCard.framework/Versions/A/vCard
0x7fff8b6b1000 - 0x7fff8b6b2fff com.apple.TrustEvaluationAgent (2.0 - 25) <2D61A2C3-C83E-3A3F-8EC1-736DBEC250AB> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x7fff8b6b3000 - 0x7fff8b982ff3 com.apple.CoreImage (10.0.33) <6E3DDA29-718B-3BDB-BFAF-F8C201BF93A4> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
0x7fff8b983000 - 0x7fff8bbedff7 com.apple.imageKit (2.6 - 838) <DDFE019E-DF3E-37DA-AEC0-9182454B7312> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
0x7fff8bbee000 - 0x7fff8bc3bff3 com.apple.CoreMediaIO (601.0 - 4749) <DDB756B3-A281-3791-9744-1F52CF8E5EDB> /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/CoreMediaIO
0x7fff8bc3c000 - 0x7fff8bf6fff7 libmecabra.dylib (666.1) <There is no need to download anything to solve this problem.
If Safari crashes on launch and you don't have another web browser, you should be able to launch Safari by starting up in safe mode.
You may have installed the "Genieo" or "InstallMac" ad-injection malware. Follow the instructions on this Apple Support page to remove it.
Back up all data before making any changes.
Besides the files listed in the linked support article, you may also need to remove this file in the same way:
~/Library/LaunchAgents/com.genieo.completer.ltvbit.plist
If there are other items with a name that includes "Genieo" or "genieo" alongside any of those you find, remove them as well.
One of the steps in the article is to remove malicious Safari extensions. Do the equivalent in the Chrome and Firefox browsers, if you use either of those.
After removing the malware, remember to reset your home page in all the web browsers affected, if it was changed.
If you don't find any of the files or extensions listed, or if removing them doesn't stop the ad injection, then you may have one of the other kinds of adware covered by the support article. Follow the rest of the instructions in the article.
Make sure you don't repeat the mistake that led you to install the malware. Chances are you got it from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad would probably have included a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If you ever download a file that isn't obviously what you expected, delete it immediately.
In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
Still in System Preferences, open the App Store or Software Update pane and check the box marked
Install system data files and security updates (OS X 10.10 or later)
or
Download updates automatically (OS X 10.9 or earlier)
if it's not already checked. -
Lightroom crashes at start up with the error message "Lightroom encountered an error when reading from its preview cache and needs to quit". Please advise on how to fix this error. Thanks
You probably need to delete your preview cache. See here
Why And How To Clear Your Lightroom Cache - Lightroom Fanatic
Preference and other file locations in Lightroom 5 -
My phone app freezes and when i press on contact either it freezes or does nothing. Anyone know how to fix this problem? Also messaging app crashes. ANOTHER NEW PROBLEM: I can't receive calls either.
Try to reset the phone by holding the sleep and home button for about 10sec, until the Apple logo comes back again. You will not lose any data by resetting, but it can cure some glitches.
If this does not help, setting it up as new device would be the next step:
How to erase your iOS device and then set it up as a new device or restore it from backups -
My iPhone has recently been crashing (or rather the apps) when I would try to access my text messages, contacts, phonebook, facebook, or email. I tried restarting my phone and lost all of my contacts. This has been happening more and more frequently. Today I was in my pictures and was trying to crop one and my phone shut off completely. Anyone know what's wrong with it or how to fix it?
Make sure all apps are fully closed:
- double tap your home button
- hold your finger on an app
- when the apps start to wiggle press the red "-" button on all the apps
Now do a hard reset:
- hold the home button and the sleeps/wake button down at the same time
- the phone will shut off then when the apple logo ppears release both buttons
If by then your contacts have not been restored you would need to try and retreive them from a back up on itunes/icloud that was made when the contacts were on the phone. You could even stream them from the cloud if they were synced to the cloud. The link beow will show you how to restore from an itunes/icloud back up:
http://support.apple.com/kb/ht1766
Also to prevent this issue which i have seen alot when users are still running iOS 5 it would be best to update the iOS on your phone. To do this follow the link below:
http://support.apple.com/kb/ht4623
Hope this helps -
My email is crashing every time I open it. Any idea how to fix this?
1 day ago my iPhone started crashing every time I opened my email. I've tried deleting suspicious emails (quickly before it crashes) but that didn't work. I went out to the web server and deleted the same emails and that didn't fix it either. I've restarted my phone and my phone is up to date on updates. Any suggestions on how to fix this? It's also now happening on my iPad and my husband's iPhone.
Hi, I finally got it fixed and I think that I figured it out. I am sure it was a bid emial that got onto my server so I went to (For Me) comcast.net and cleared my server of all the emails then plugged my phone in and backed it up and then reset it to original settings. That solved all the problems and have not come back. Hope this helps. Phil
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