Numbers mixed up on our 2 iPhone 5's -  HELP!!!!!!!

My husband ordered 2 iphone5's (white for me & black for him). Somehow, my phone # (an upgrade line) was assigned to the black phone and his phone # (also an upgrade) was assigned to the white phone.
We are not trying to move the iPhone 5 to a non-upgraded line. We simply want to swap the numbers so that my phone number is on the WHITE iPhone 5 and his number is on the BLACK iPhone 5.
Both phones were activated at 11 am this morning, thinking we would just switch the numbers online. NO SUCH LUCK. So what needs to be done? No one seems to be able to tell me the same thing.We called Support, said to take phones to store and have SIM cards swapped. At the Verizon Sales & Service store, we were told that would lock the SIM cards up. They said to wait 24 hours and do the switch from Verizon website. We called Support again, and this time we were told that since we had not requested them to swap lines and nothing was "pending" that it could now take 24 to 48 hours to get the lines swapped. SERIOUSLY?  I just need a few questions answered before I screw this up any further:
Do I need to request the swap through Verizon before the SIM cards are "Aging" or did they begin aging when the phones were initially activated?
Should the Phones be turned off during the entire aging process?
Once the aging process is complete, do we swap out the cards or switch devices on-line?
I cannot believe Verizon did not have some sort of notice to its customers about this. Perhaps a "special" alert to those activating their new iPhone 5 -  on the web site and on the automated phone system.  OR: How about putting a note in the Shipping Box - letting people know.

    Hi Aldofaldo1,
The message from Ann154 was correct. Due to both phones having the same size SIM Card and the SIM Card being the one carrying the number, a simple swap of cards will swap the color of the phone between the two. I have tested and verified this works. The "Aging" process you spoke of is used for placing a new number to that specific SIM Card.
For example: Your husband has the iPhone 5 with nano SIM and you have an Android with micro SIM. You want your husband to have your Android and you want to have the iPhone 5. You can't just move the SIM cards as they're different size so then you need to change the number on the SIM.
This aging process doesn't apply to you so no need to be concerned. If in the future you need to review the process, just visit
http://support.verizonwireless.com/clc/devices/knowledge_base.html?id=65331 to review the details. Let us know if we can assist with anything else.
Thank you,
MariaC_VZW
Please follow us on Twitter @VZWSupport

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