Numbers replaced with X-Boxes

Hey everyone...
I'm not sure if this is in the right forum, but the documents originate in InDesign so I figured it was a good place to start.
I'm having an issue where I place a PDF of an article into a proof, and then export that to a PDF. When I (or anyone else in my department) views the PDF on our systems, they look fine. But, about 30% of the clients we send these to report that all the numbers (only the numbers) have been replaced with a box with an "x" in it. Occasionaly they send them back and I can see it.
I've looked everywhere for a solution to this and I can't find anything about it. Does anyone know something to try?
InDesign CS4, Adobe Acrobat, Adobe Reader, Windows 7 (on my end)
I've changed back and forth between old-style numerals and the regular ones, I've set subset fonts to both 0% and 100%.
Any help would be greatly appreciated!

The placed PDF is created in InDesign as well.
I layout the text in InDesign, export the PDF, place the PDF into a different InDesign file (the proof template we send to our clients), export that to PDF, and then the numbers don't show up in the placed document in its new PDF. Numbers that are in the proof template part of the PDF have their numbers showing just fine.
Also, the typeface in the placed PDF (where the numbers disappear) is Adobe Caslon Pro.
The typeface for the proof template is Arial (and the numbers always show).

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