Numeric keyboard problems

can anyone help with advice regarding my keyboard problem. Basically, I have tried two different apple keyboards and neither of them will work on the numeric keypad. Does anyone know what is wrong?

If restarting the computer, logging in and out of a user account, trying a second
user account to see if the problem exists computer-wide or only in one account,
does not work, you could see if resetting PRAM/NVRAM or even PMU for that
specific computer may flush the system, should it be a software error.
There is an Apple Hardware Test on the bootable Installer disc DVD which
came with your computer, and perhaps that could spot some error in the
USB or keyboard, but it may not show a subtle issue, such as a bad cord
or one port connector in the computer which may be bent, etc.
User account issues are sometimes responsible for other problems, but there
could be something a bit screwy with the port the computer keyboard is plugged
into; so have you tried a different port? Does that part of the board work if the
computer is started up in SafeBoot?
Does Keyboard Viewer show any activity on the keyboard in that area even
though the input does not show on the screen?
On a portable computer, there is a way to turn off the Numeric Keyboard area,
which is different than a full-size keyboard; you can make it 'ignore input' to
the computer if the correct settings or other keys are selected to do so. And I
wonder if this is possible with a regular full size external keyboard on an iMac.
Some settings in Universal Access in a desktop computer may affect how
the keyboard works; or what may be expected from pressing some keys
may change due to settings accidentally chosen through this panel. A few
can be activated by accident, if some check-boxes were default-chosen.
With the portable computer, it takes a bit more effort to ignore numeric
keyboard, since it is part of the main built-in keyboard. In a desktop
Mac, the keyboard/mouse controls in System Preferences panel offer
a few choices, and Universal Access offers others which can be turned
on or off at times without a conscious effort; given pre-conditions in there.
So, if the software and/or settings in the system are to be ruled out, any
possibility of settings or a damaged OS X need to be weeded out. If
the hardware is known good and that includes the logic board and or
USB ports used to connect the USB standard or pro keyboard to the
Mac are good, then further investigation is required. Patient, tedious.
{If you use a powered USB hub, be sure to have the keyboard directly
plugged into the computer. A mouse can be run from a powered USB
hub, but some hubs don't work or work incorrectly in some cases with
keyboard commands on startup. And having too many things attached
in a string of USB devices (unpowered hubs, etc) can cause a brown-
out or power failure; since USB can only support a limited number of
items attached to the computer's internal powered ports. Be they USB
or FireWire, there is a limit and rules apply; should peripherals be in
a string attached to a computer, so demand won't exceed supply.}
Good luck & happy computing!

Similar Messages

Apple Wired Numeric Keyboard Problem?

Hello, I just bought a Wired apple numeric keyboard from the Apple store today to replace my small wireless keyboard which came with the iMac mid 2011.
When I turn on my computer It logs in fine, then it highlights a folder on my desktop and makes a error noise. If you know what im talking about it's the burr noise. I have tryed booting without the keyboard plugged in and there is no noise.
This only happens at startup.
Also I have noticed When trying to boot Bootcamp up at startup by holding ALT, it never works and I need to use my other wireless keyboard to do so.
And when Windows boot logo comes up the keyboard appears to freeze, Windows From booting up. I have unplugged and tryed this and it boots up fine, seems to be the keyboard once again.
Any Help would be nice
- Regards Ohytue

Can't offer a mechanical fix for broken component. You could call Apple's Express Lane and arrange for a replacement. I believe all items come with a 90l-day warranty.

Numeric Keyboard Problem

A problem has just developed on my iMac, I am using a wired keyboard with integral numeric keypad. When I try and use the numerical pad at best they keys appear to be dead, at worst the screen locks which sometimes I can release by hitting random numeric keys again but often have to do a soft reboot. I have no problem using numeric keys along top of alpha keys, just the numeric pad. I am relatively new to Mac, have I done something silly or does it look like a problem ?
Model Name:          iMac
Model Identifier:          iMac11,2
Processor Name:          Intel Core i3
Processor Speed:          3.2 GHz
Number Of Processors:          1
Total Number Of Cores:          2
L2 Cache (per core):          256 KB
L3 Cache:          4 MB
Memory:          4 GB
Processor Interconnect Speed:          5.86 GT/s
Boot ROM Version:          IM112.0057.B00
SMC Version (system):          1.64f5

Ron,
Try doing a SMC reset.
SMC RESET
Shut down the computer.
Unplug the computer's power cord and all peripherals.
Press and hold the power button for 5 seconds.
Release the power button.
Attach the computers power cable.
Press the power button to turn on the computer.
Roger

Brand New MacB Air and i haven't been able to get passed the format which has had to be done twice because, I have a French Numeric Keyboard and Language in English. The minute I type in my password, the keyboard gives me letters that i did NOT type.

I live in Switzerland and can only buy a Mac Air with a French or German keyboard, no chance to buy an English keyboard Mac here,. When setting up I chose the French numerique keyboard, although there are two choices French or French numerique. I put in my language as English. When all was set up I came to the start page and had to put in my password, by the grace of g....I just happened to see the first letter I typed before it turned into a dot. My password which was supposed to start with the number 2 showed a french e with accent before it quikly became a dot.
Because of the dot system, this meant that I had no clue what the keyboard was typing as my password ...........and true enough my password was not accepted despite my trying all combinations. I have had to reformat twice now thanks to Apple Chat and both times my password was not accepted. I am in the process of formatting it again, this time on my own. If the Start page does not accept my password again this can only mean that the Mac left the factory with faults. I could not be more disappointed with the money spent and the time and trouble that Apple Chat and I have spent in trying to correct a brand new out of the box Mac. I have a cheap Toshiba laptop also with a french keyboard and english language which gave me no trouble at all. I am not impressed with the so called King of computers! First of all the dot system is daft. People want to be able to see and confirm their passwords before they are set for good. Second, this problem is going to give me a lot of grief. Switzerland business is not renowned for its after sales service or the time it takes to do repairs. When I had an issue with my Vaio laptop which was still under warranty, they kindly picked it up from my house, repaired and promptly returned it. How's that for good proper service.

i didn't read a lot of your 2nd paragraph, but it seems like the password is the issue, right?
do a true clean install
reboot your machine and hold down command+option+r, you should see a spinning globe - if you don't see the globe or anything that reads internet recovery, shut down and try again
at menu, chose disk utility and once there, find your HD on the left side, select the physical name and erase it as mac journaled
exit disk utlity
at menu, choose install OSX
this time, when it asks for a password just hit continue, it will let you complete without a password
you should be able to get into your laptop, now figure out what password you'll be able to use with your kb issue

Migrated User Account Keyboard Problem AFTER Login

I have a brand-new MacBookPro (with multi-touch trackpad) that came with Leopard preinstalled. When I first started up the new computer, I set up a new administrator user account first. Then I used Migration Assistant to migrate my primary user account from my PowerBook G4, which is running the latest version of Tiger. I can log into my old user account with the same password I have always used, and everything looks fine--my old desktop is there, my Mail, iCal and iTunes settings all look great, etc.--but I can't use the keyboard. I can use the mouse to click on menus; the keys for the volume and backlight controls work, and some of the keys on the right side of the keyboard work (which seems particularly weird), but I can't do anything else with the keyboard. When I log out of the account and try to go back to the new admin account, the keyboard no longer works at all until I reboot. If I go directly into the new admin account, the keyboard is fine; it only starts locking up AFTER I log into my old user account. I have not had any keyboard problems with any other user accounts that I have created from scratch on the MacBookPro, nor have I had problems with the other user accounts I migrated from the PowerBook. After consulting with an Apple rep on the phone, I have tried the following things:
1. deleting my migrated keychain file on the problem user account and letting it make a new login keychain;
2. deleting the original default keychain on the PowerBook and re-running the Migration Assistant;
3. deleting the problem user on the MacBookPro using the option of creating a disk image, and then creating an empty file in the Users folder with the same name as the problem user account and then dragging the files from the disk image into the folder, and then creating a new version of the user account with the same name, password, etc.;
4. running Disk Utility to fix permissions (multiple times);
5. I have completely erased and reinstalled the system on the MacBookPro using the install DVDs twice. The first time, I ran Migration Assistant immediately after the "Welcome," and the second time I set up a new administrator account first and then ran Migration Assistant.
6. I have also tried the steps outlined in this article: http://docs.info.apple.com/article.html?artnum=306840.
7. I have tried moving my user files over by hand but then I have a ton of permission problems and I was having trouble getting my Mail settings/mailboxes to move over properly. I've spent hours and hours on this.
I have NEVER had so much trouble upgrading to a new computer or a new OS in all the years I've owned Macs! What am I missing???

Well...I'm not sure which of the following fixed my problem, but once I realized it was something to do with the numeric keypad keys, I went into both the Keyboard & Mouse preferences and the Universal Access preferences and I made sure that I set everything back to the default settings. I suspect that going to Keyboard&Mouse-->Keyboard Shortcuts and clicking on "Restore Defaults" is what did the trick. So far, so good. I hope this helps somebody else; I couldn't find anything else anywhere about this somewhat quirky problem.

HELP! Keyboard problems

HELP!
I have tried all sorts of things, like:
- removed syst prefs to desktop then restarted
- un-done, re-done, re-booted various options in International and Keyboard & Mouse
- run disk utility, both from startup CD AND in target disk mode
- ran permission smasher
- swapped out different keyboards and/or mice
...but these are my keyboard problem symptoms:
- numeric keypad not working
- the shift key (for caps & shift characters) not working&
- commands (i.e., "Select All") not working
...the keyboard does not work in any native Mac appl (e.g., Mail, Safari, TextEdit).
The only time my keyboard will work correctly is when I create a test new user and log-in. So it's just for me as user.
Also, oddly enough, keyboard prefs do not show up anywhere.
Anyplace where I should see something, such as
Library>preferences - there should be a file com.apple.keyboardtype.plist --- there is no file in any of the folders anywhere.
All of a sudden the keyboard stopped working, but the mouse attached to it still works. I have no clue what to do to fix it and my AppleCare has ran out.
Other things I have noticed and tried:
- running tech tool
- repairing permissions
- switching usb ports for the keyboard from the back of the display
- removing the mouse from the back of the keyboard
- unplugging everything but the keyboard and mouse
...any ideas???

Hi, DR -
The numeric keypad not working sounds like MouseKeys became enabled in the Universal Access part of System Preferences.
The Shift key and Command keys not working sounds like Sticky Keys became enabled in the Universal Access part of System Preferences.
Check the Universal Access control pane in System Preferences - if those features are checkmarked, try unchecking them.

Keyboard problem typing random letters and symbols

I'm having a keyboard problem, the g key, t key, and 5 key type random letters and symbols. i just spent $700 a few monoths ago to a genius [at getting my money] for a logic board after spillin somethin on it. didnt spill anyqthing time. shoot. is this goin to be another major expenditure? downloaded os x 9.4, hoping that might somehow cure it. yeah right

Hi Rob,
Welcome to Apple Support Communities.
It sounds like your running into an issue with the keyboard on your MacBook Pro. The article linked below provides suggestions that will resolve most keyboard issues like the one you described.
OS X Mavericks: If keys on your keyboard don’t work
http://support.apple.com/kb/PH13809
If other keys don’t work
You may have accidentally set an option that changes how your keyboard operates.
Choose Apple menu > System Preferences, click Dictation & Speech, then click “Text to Speech.” If “Speak selected text when the key is pressed” is selected, deselect it or click Change Key to select another key.
Choose Apple menu > System Preferences, click Accessibility, then click Keyboard. Make sure Slow Keys is turned off. If Slow Keys is on, you must hold down a key longer than usual before it’s recognized.
Choose Apple menu > System Preferences, click Accessibility, then click Mouse & Trackpad. Make sure Mouse Keys is off. If Mouse Keys is on, pressing keys in the numeric keypad moves the pointer instead of entering numbers.
Choose Apple menu > System Preferences, click Keyboard, then click Input Sources. Select “Show Input menu in menu bar.” Open the Input menu and make sure the correct keyboard layout is selected. To see the keyboard layout, click Keyboard, then choose “Show Keyboard & Character Viewers in menu bar.”
I hope this helps.
-Jason

Numeric keyboard with iMac

Recently,I bought a numeric keyboard to work with my iMac and found a problem which a small keyboard that included in a box doesn't have this same problem.
I installed both snow leopard and window XP on my iMac.Normally on start up when I press option key,it should bring up both drives icon to select.With the numeric keyboard,nothing happen but the small keyboard is working just find.
I consulted with apple dealer in my country and tested my numeric keyboard at apple store.Every keys working properly but the same problem still exist with the computer that have recent software update.On new computer,It has no problem at all.
Does anyone experience this kind of problem like me?Pls share your point of view.
Thank you

Are you able to use other startup keys, such as the C key to start up from your Mac OS X installation disc in the optical drive?
Did you already try resetting PRAM
http://support.apple.com/kb/HT1379
(and are those startup keys recognized?)
and this procedure to reset SMC?
http://support.apple.com/kb/HT1543
You have run Software Update to ensure your system is up to date?

Numeric keyboard comma separator

Hello iUsers,
I am quite new in mac but this problem has appeared suddenly and I don't know if it is on my site or by something else. I've googled it and trying to find answer here but nothinkg helps. The problem has been already solved here before but this not helping me, sorry if I am disturbing...
In every aplication, when I am trying to write "," on numeric keyboard, it writes "." which is super anoying especialy in OO.org calc or 3D app Rhino where I need to work with decimals. It is so anoying to go to the "," key on the alphabet section.
I was trying to switch the Language&Text setting to US or custom but nothing helps, it put always dot.
Please, please help. I was so ****** of by PCs for many years by such a stupid bugs and hoped that on macs this is solved.
Thanks a lot

Hi Steffen,
For that purpose you can write a simple batch file or a second application that calls your program with different command line arguments.
Your main application can read the input parameters and you can code it to distinguish the program call reason (first time or second time).
Another solution that comes to my mind is the atexit function.
You can register your own application to start itself upon its exit. See the function help for details.
I cannot try that right now but I'll be glad if you can try it and inform us of results.
Hope this helps,
S. Eren BALCI
www.aselsan.com.tr

Numeric keyboard???

Hi, I bought my Powerbook in France where to type numbers the LockShift-Key has to be "On" (as if they were capitals).
When i first initialized the computer, I was given the option of a "regular" or "numeric" keyboard, and somehow my choice has caused me to have to always manually hold the "shift" key lock to be able to type numbers. If I just "Lock" the shift key, I get symbols but no numbers..
Does anyone know how I can change these settings? I looked in the Keyboard section of System Preferences but no option was given. Preferably, I would be far rather not have to reinitialize my entire computer just to resolve this problem.
Thanks for any help you can give me,
korelice

From the info you gave, seems like a bad keyboard.
Just tried excel 2004. Both sets of numbers results in numbers in excel.
Need to verify that the numeric keypad works in other applications.
Could be some keyboard remapping program intercepting & changing keys.
This is an iMac. Maybe OS got confused over what keyboard you have.
You looked in system preferences on keyboard & mouse. There are two tabs on keyboard. See applications keyboard preferences.
perhaps a preference got messed up.
So define a new user and see if problem occurs there. System preferences > Users > + to add users
check out.
Full Key Codes app
http://mac.softpedia.com/get/System-Utilities/Full-Key-Codes.shtml

Part of numerical keyboard doesn't function

Since yesterday the figures of the numerical keyboard don't work. The =/*-+ are working fine. When I try to use them in f.i. iCall, the program, dock and windows freeze. When I log in I can use the figures. I tried another, same keybord, same problem. My keyborard linked to another iMac no problem.

You may have pressed Option five times, thus enabling Mouse Keys. You can turn it off (and disable the Options shortcut) in the "Mouse" tab of "Universal Access" system preference.

OS X 10.5.8 Aluminum/Numeric keyboard

Hi,
I have 10.5.8. I bought the new numeric keyboard. and F7-F12 are dead. I downloaded Spark, but can't find a shortcut script to use. I only want volume. Can anyone help? Do I have to upgrade?
Thanks,
Sean

I think the KB issue is quite silly on Apple's part, but...
I think Spark cured this for another person and the same problem...
http://www.shadowlab.org/Software/spark.php

Apple numeric keyboard itself clicking keys

Hello!
I have got Apple Numeric Keyboard for about 3 years. My problem is, some keys are clicking itself without touching. Most keys clicking are: / \ ; = c v and enter. Keyboard was not flood. Tested on pc and mac.
Thanks!

Your keyboard is either broken or so filthy it cannot be cleaned. Please buy a replacement one: http://store.apple.com/us/product/MB110LL/B/apple-keyboard-with-numeric-keypad-e nglish-usa?fnode=56
If you still have AppleCare warranty you can visit an Apple Store Genius Bar and see what they say.

After my last OSX update: my usb apple numeric keyboard won't work

Got a Macbook Pro Retina (late 2013) and a plug-in Apple numeric keyboard. After my last update to OS X Yosemite 10.10.2 my laptop won't recognise my keyboard when plugged in.. Problem persisting, please help!

Reset PRAM. http://support.apple.com/kb/PH18761
Reset SMC. http://support.apple.com/kb/HT3964
Choose the method for:
"Resetting SMC on portables with a battery you should not remove on your own".
Start up in Safe Mode. http://support.apple.com/en-us/HT1564
Best.

Numerical keyboard not working yosemite

Hey All,
     I bought my iMac last year, and I also bought an Apple numerical keyboard at the same time. I was not happy with the one the computer came with. When I updated to Yosemite, my Numerical keyboard no longer works unless I plug it into my 2010 Toshiba laptop.
     This is a Problem.
     Does anyone know how to fix this permanently?
     Thanks,
     Jennifer

Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Please take this step regardless of the results of Step 1.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem.
Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2.

Numeric keyboard problems

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