Numerous Norton anti-virus error messages appear whenever I start my iMac.

Whenever I restart my new iMac I get approximately 10 NORTON AntiVirus Error messages which state: "Norton virus Auto-Protect could not continue. Please run Live Update or reinstall Norton Antivirus and Restart (Code: 10)." I've tried all these things and have attempted to uninstall Norton and Symantec products to no avail. In my system preferences under the category OTHER there exists a file called Norton Auto-Protect and Norton Quick Menu which I can't do anything with. How can I stop these messages from appearing every time I start my iMac? Ideally, I'd just like to get rid of Norton and Symantec.

Here is an article with a direct link to their uninstaller:
http://www.macworld.com/article/150466/2010/04/uninstall_norton.html
After you've gotten rid of it, you may want to read this:
http://www.reedcorner.net/thomas/guides/macvirus/

Similar Messages

Norton Anti Virus Error Message 119

Folks,
My Mom's iMac (turquoise)keeps getting the above error message urging her to hold down the shift key when re-starting. The machine starts up, gets to the Mac 9.2 status, lets the first icon appear at the bottom and then we get that error message again.
I have tried the following:
1) re-starting holding down the space bar;
2) powered up holding the Apple key and "S"
3) powered up holding the Command, Option, "p" and "r" keys
4) pulling the plug and waiting 30 seconds
5) crying, swearing, ******* and moaning
Any help? She just wants to write her history and play games.
Thanks,
Patrick Fegan

Here is an article with a direct link to their uninstaller:
http://www.macworld.com/article/150466/2010/04/uninstall_norton.html
After you've gotten rid of it, you may want to read this:
http://www.reedcorner.net/thomas/guides/macvirus/

Error message appears when i start PSE 6.0 and I can't use it

the heading of the message is: PhotoshopElementsOrganizer.exe - No Disk
and the body of the message is: There is no disk in the drive. Please insert a disk into drive \Device\Harddisk4\DR4
I have no idea of where to start to fix this, and I don't know anything about a hard disk drive 4, or DR4 for that mater. Anyone have any ideas for me. Thanks in advance, Ken M.

Hi,
I suggest you perform a startup repair to fix this start issue, please refer to this link
http://windows.microsoft.com/en-IN/windows7/products/features/startup-repair
For the office issue, here are some workarounds, check if it can help you
http://helpdeskgeek.com/office-tips/fix-office-2010-cannot-verify-license-error-message/
And you can get more professional suggestions in this forum
http://social.technet.microsoft.com/Forums/en-US/home?category=officeitpro
NOTE
This
response contains a reference to a third party World Wide Web site. Microsoft is providing this information as a convenience to you.
Microsoft
does not control these sites and has not tested any software or information found on these sites.
Regards
Yolanda
TechNet Community Support

Error message : Nortons Anti Virus could not load the scan engine

Having installed OSX Leopard on my MacBook. Nortons Anti Virus 10.0 displays the ERROR MESSAGE Norton AntiVirus Auto-Protect could not load the scan engine. Please run live update to get the latest version.(Code:6).
Have reinstalled the software and tried updates and i still get the same error message.
Any suggestions on how to remedy this problem ?

http://service1.symantec.com/Support/num.nsf/docid/2007102700270911?OpenDocument &seg=hm&lg=en&ct=us
if you followed those steps, my next step would be to contact Norton

Norton Anti-virus-Unable to Live Update (Virus Def) Error/Java 1.4.2

Hello all.
I have Norton Anti-virus 10.1.1 running on my iMac, Live Update has always been set on "auto" scheduling.
Until these few days, I have difficulties Live Updating the latest virus definition, I will get this error message window:
Updating Error
There was an error performing the update (OK button)
I emailed Symantec and got a reply, saying the problem could be due to Java 1.4.2, they ask me to re-install Java 1.4.2
However, a check at Apple's Download site reveals no single stand-alone Java 1.4.2 installer, only updates. Is Java 1.4.2 part of the current OS or was from previous OS?
Anyway when I tried downloading the Java 1.4.2 Update, my iMac refuses, in the installer it says:
You cannot install Java 1.4.2 Update 1 Package on this volume. This volume does not contain a version of Java that needs updating.
So if Java is the problem like what Symantec Support points out, how can I re-install Java 1.4.2?
Thanks and cheers

1. You wrote: "Also, to the previos post, I trashed all the Java receipts and still unable to (re)install Java 1.3.1 and 1.4.2 Release 2, I think the console results say it all, I have Java ver. 1.5, right?"If you see the same output as I provided, then you should have the same version: that should be obvious.
Don't touch anything in the Receipts directory unless you know what you're doing.
2. You wrote: "Dr. Smoke, not exactly sure how to go from here where you point to the URL, about checking the console messages/logs for Live Update? Can you help provide some pointers."The instructions I provided earlier, as well as my FAQ, are self-evident. You should not need any additional pointers. Re-read my instructions then re-read my FAQ.
Paraphrasnig what I wrote earlier: If you see the Live Update error again, check the ends of the logs cited in my "Checking Console for clues" FAQ for any messages related to LiveUpdate problems, e.g. messages citing LiveUpdate that were written to the ends of the logs I cite in my FAQ at the time the problem occurred. If you check immediately after the problem occurs, the messages — if any — would be at the end of the log.
What could be clearer than that?
3. I suspect the Java 1.4.2 info you were given earlier by Symantec was a red herring, i.e. a false lead. Console-related messages as noted in point 2 above would be helpful.
4. You might want to perform a general checkup for some common troublemakers: run the Procedure specified in my "Resolving Disk, Permission, and Cache Corruption" FAQ. Perform the steps therein in the order specified.
5. Likewise, following the Symantec advice to download the virus defs once and then trying again in a week or so isn't a bad idea.
Good luck!
Dr. Smoke
Author: Troubleshooting Mac® OS X
Note: The information provided in the link(s) above is freely available. However, because I own The X Lab™, a commercial Web site to which some of these links point, the Apple Discussions Terms of Use require I include the following disclosure statement with this post:
I may receive some form of compensation, financial or otherwise, from my recommendation or link.

Norton Anti-Virus Poping This Message

Hello all.
On and off these few days, when I start up my mac while a few apps start up, like Mail and iTunes (when I plug in my iPod), I will get this Norton Anti-virus Pop-up Message:
Norton AntiVirus Repair Alert
The compressed archive 17096.emlx is infected. It cound not be repaired. (OK Button)
Sometimes this message will pop up a few times continuosly, clicking OK and no more will pop up.
Here's a sample of the message:
http://web.mac.com/howwow/iWeb/howwow%27s%20Apple%20Discussion/Main.html
Can anyone tell me what is going on? Is this harmful or harmless?
Thanks and cheers

Welcome to Apple Discussions. In fact, welcome to the Discussions for the new iMac Intel Core Duo!
You may get a better/quicker response from folks with a Mac like yours.
Here is a link to the correct forum for your post;
iMac G5

Norton anti virus

I just got the new imac with OS X 10.4.8. I moved my stuff from my old mac running OS X 10.3.9 via the firewire as asked during set up. The problem I am having is the Norton Anti Virus I was running in 10.3.9 will not run in 10.4.8. I removed the Norton folder from my applications and to the trash, but the yellow and black ying-yang symbol remains in my upper tool bar and it still wants to scan. I have to turn off the scan feature every time I sign on or I keep getting an error message till it is off. I can't find any way to uninstall this stupid thing, and I can not remove it from the toolbar at all. I sure hope someone can help me.
imac Mac OS X (10.4.8)
Cube Mac OS X (10.3.9)

baltwo wrote: "One other data point, NAV 7.0.2 is compatible with Tiger. "Not according to the following Symantec documents:
• "Compatibility between Symantec software and Mac OS X."
• "Symantec product compatibility with Mac OS X 10.4 (code named Tiger)."
The latter document states:"Currently, the following products are compatible with Mac OS X 10.4 (code-named Tiger):
• Norton AntiVirus 10.x.x for Macintosh
• Norton Personal Firewall 3.1 for Macintosh
• Symantec AntiVirus 10.x.x for Macintosh (enterprise product)
• Symantec Administration Console for Macintosh 1.0.1 (enterprise product)"NAV 7 was for Mac OS 9.
Good luck!
Dr. Smoke
Author: Troubleshooting Mac® OS X

I upgrade the iso 5 on iPhone 4 and when it ended a error message appear what do i do

I upgrade the iso 5 on iPhone 4 and when it ended a error message appear what do i do

A quick search of the forums or google would have revealed the answer without the need to post a vague question.
Temporarily disable any Anti-Virus and Firewall software on the computer.

Downloading installer works, but installation does not. Nothing happens. New laptop with Win 7 (no earlier Firefox version) & Norton Anti-virus. 3rd Firefox

When I click button to install now, it only restarts the EZ download installer again. I've gone through the process at least 15 times now. I installed FireFox twice before on Windows XP with no issue. I've tried by turning off Norton, computer shut down & restarts, searched Internet Explorer settings for a setting to change, and still no success. I see no one else having this problem in the troubleshooting files, so it must be me.
New laptop with plenty of harddrive space. Internet Explorer version 9.0.8112.16421. Bing search - yech

finitarry,
Thank you for contributing.
I have downloaded the 607 KB "Firefox_Setup_19.0.2.exe" file four times now from at least three different Mozilla websites via EZDownload. I was very careful about that because one time I did it with Norton Anti-virus temporarily disabled. I double-click on the above file and it opens a new window with various "extra" software options and finally arrives at "Install Now" or "Later" buttons. Clicking"Install Now" brings up a Windows Open File - Security Warning box with "Run" or "Cancel" buttons. Clicking "Run" starts the setup file all over. I'm in an endless do-loop. It never installs Firefox and no new Firefox files show up on my PC.
AliceWyman,
Thank you for contributing.
Before beginning this post, I scoured the Support files and especially the "Download, Install and Migration" help files. Most topics close to mine deal with the Norton toolbar, which seems to have been resolved.
Doing some more looking, I found that my setup file was always 607KB, yet the website says it is 19.6MB. When I download it to my Windows 7 laptop, I have gotten a 607 KB size file four times, even though the process did not seem to be interrupted. However, using my Windows XP PC, I get 19.6MB. That could be the problem. I'll transfer the 19.6MB file from the XP to Win7 and see if that works. Thanks. I'll get back to you.
3/24/2013: It worked. Hallelujah!
Someone might want to verify this only happens to me. Maybe it is one of my settings or a fluke or maybe I'm paranoid, but a brand-new laptop with Windows 7 factory-installed stops the Firefox download at 607KB four times in a row (on different days) with no error message. I have to transfer the file from an old Windows XP PC. That sounds to me like Microsoft is trying to prevent the use of Firefox. It could have been something in Windows 7 Home Premium (service pack 1), Internet Explorer (version 9.0.8112.16421 64-bit), Bing, or less likely, Norton Anti-Virus (because I ran it disabled one time - even though Norton labelled the file as medium risk). Just a thought . . .
Right now, I am happily setting up the rest of my system around the quicker, more efficient, more user-friendly, less restricting, Firefox browser. Thank you. =)

Time Machine and Norton Anti Virus

I started getting error messages from Time Machine after I installed Norton Anti Virus. Norton found virus issues on the Time Machine Disk, but on on the Mac from where all the files originated.
Are there particular settings I need to use them together?

Don't allow Norton to touch your TM backup volume. Unless your employer requires you to use anti-virus software I would recommend uninstalling it. There are no Mac viruses. The software is really not necessary.
If removing it is not an option for you, then be sure Norton does not attempt to check your TM backup volume. If it does it will misunderstand the content of certain files used by TM. If it makes any changes as a result of this your entire TM backup will become useless (and may be so already.)

ITunes won't open if it has already been closed in the same session. No error message appears and I have already unistalled/reinstalled iTunes with no result.

My iTunes opens fine if it is the first time I have opened it since turning my computer on. If I close iTunes, however, it won't open again unless I restart my computer. No error message appears. Clicking on both the shortcut and file in iTunes folder does nothing. I unistalled iTunes and reinstalled it but the issue hasn't gone away. A virus scan has come up with nothing. I would appreciate any ideas that might help to fix this issue.

Having the same problem - am running Win 7 Pro 32 bit. Discovered that when you close iTunes task manager shows that iTunes.exe is still running and will not close unless you reboot. I have also found that after starting Win 7 that if I launch iTunes by inserting a CD, the CD plays and displays all tracks correctly. However, if I eject the CD and insert a different one neither Win 7 or iTunes recognises the CD. These problems seem to have started with the release of 10.5.2 - prior to that no problems at all. Have tried reinstalling and it does not make any difference.

Norton anti-virus slows down the start up time in Windows Vista

Hi,
please help, i am being driven to distraction by the slow start up time of my laptop.
I've only had it for a few weeks and don't use it for anything beyond producing word documents etc.
It has gradually been getting slower on startup and i suspect it has something to do with the Norton anti-virus software on it and the updates for norton that i have downloaded (thinking that this was the right thing to do).
Looking at the problems and solutions log on the computer the date that it really started to slow down coincides with downloading a norton update, which i have been unable to uninstall to check if this really is the problem.
Further i have tried doing a System Restore, my laptop was not able to complete.
I am stuck on the DOS screen for 10 mins with the message:
PXE-E32 FTFP open timeout
I have no idea what this means but the Problems and Solutions log says something about a system hang?
I have looked on the web for other anti-virus software and they all seem to have one problem or another and slow computers down on startup.
Does anyone know of a solution or do i just have to make a cup of tea when i switch my computer on and lace it with vodka till it has booted up completely!
I am a novice when it comes to using computers so would welcome any non-technical advice.
thanks
laura

Hi guys
I would like to add some words about my experience using the Symantec Norton Antivirus software.
I have used this software 3 year long. It was great because it supports one of the best virus filtering options BUT it really slow downs the operating system.
I didnt use it on with Vista preinstalled notebook but on Win XP and I have to say that the notebook boot process was halted for about 30sec-1min till the whole parts of Norton Antivirus software has started It was very annoying
However, I switched to AntiVir. This is software described by marina4000 and Im really happy because the boot performance increased.
So finally I would also recommend removing this Symantec Norton Antivirus software and to switch to the other free AntiVir software ;)
Bye

Audigy 2 ZS Platinum Incompatibility with Norton Anti-Virus Prog

After successfully installing the hardware and software for Audigy 2 ZS Platinum, my Norton Anti-Virus Program quite working (it is part of 2004 System Works). I tried all suggested fixes recommended in the Norton Knowledge Base for this problem but nothing works. There is nothing in the Audigy 2 literature or on the box that says Audigy 2 ZS Platinum is not compatible with Norton but obviously Norton knows there is an issue. What can I do to fix this problem.

JohnZS wrote:
Hi all.
Normally I tend to help, but this time the tables have turned and I am looking for help.
My lovely Audigy 2 ZS Platinum PRO sound card was working lovley, no hickups or problems until I upgraded my monitor yesterday.
I have upgraded to a lovely CTX Triniton USB CRT monitor (to replace my old generic 7" monitor).
For some unknown reason EAX console nolonger works. It crashes with an error report.
"AppName: eax.exe AppVer: 2..8.0 ModName: unknown ModVer: 0.0.0.0 Offset: 0082ce85"
Surround Mixer no longer works either, in fact NONE of the Creative applications work, however the card works in games and music applications.
I am completely at my wits end. I uninstalled ALL of the drivers/applications and deleted the Creative directory. I am using the stock drivers and applications off the CD, but even THEY do NOT work!!!
HELP!!!
I reverted back to my old generic 7" monitor, but the problems still persisted!!
What is going on?
I did a full virus and spyware scan and that found NOTHING!!
Any help and advice would be appreciated.
PS I cannot reformat because I am using a RAID0 array which has important data on it.
Thanks
CTX Triniton USB CRT --> does USB mean, there are USB hub/controller(s) 'onboard' --> how many USB controllers more can be seen on device manager? Some of these may share IRQ with Audigy or its 'add-ons'.
Try to disable all those new USB controllers 'comes with monitor' or turn them OFF (from monitor panel) if it's possible. You can then later apply them easily.
<i>Also, did you install some software bundled with monitor. Thse may have changed some files to newer or older versions. Try re-installing SP2/directX/patches for OS.</i>
.jtpMessage Edited by jutapa on 09-08-2005 :23 PM

Norton Anti Virus Live Update stopped working after last system update

Hello,
I am using Anti- Virus version 11 for MAC. It has worked fine for years. Now Live Update will not run.
I have tried reloading and nothing helps. Is anyone experiencing this problem.
Alice

FYI:
Norton Anti-virus software is the worst app to install on a Mac. It will slow down the drive and cause all sorts of system issues. Delete Norton and get ClamXav available here, and it's free:
http://www.clamxav.com/
There are no known Mac virus. If you really think anti-virus software is necessary, then use Clamxav. It can detect a trojan horse and malware both.
Here's a thread that might help you make your mind up: http://discussions.apple.com/thread.jspa?messageID=8330584&#8330584
Carolyn
Message was edited by: Carolyn Samit

Norton Anti Virus says Firefox Memory is 108MB. What this means have you downloaded my documents or visited websites?

Sir,
Yesterday Norton Anti Virus message came as "Firefox Memory 108MB" What this means, is it you have downloaded any documents from my desktop or from my visited websites is not known.
So kindly clarify and clear my doubt.
With Regards,
pubba
03-03-2012.

Screenshots: https://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem
Norton monitors activities on your system including the resources used by files/applications on your system. Below are links that explain the items and how to configure them. These are measurements taken by Norton only.
*About (Norton's) System Insight: https://www-secure.symantec.com/norton-support/jsp/help-solutions.jsp?lg=english&ct=united+states&product=home&version=1&pvid=f-home&docid=v23920532_NAV_Retail_BB_2012_en_us
*{Norton's) General Setting (''read section "Performance Monitoring"''): https://www-secure.symantec.com/norton-support/jsp/help-solutions.jsp?lg=english&ct=united+states&docid=v15978338_NIS_Retail_2012_en_us&product=home&version=1&pvid=f-home
*Configure Norton settings: https://www-secure.symantec.com/norton-support/jsp/help-solutions.jsp?docid=v1028331_NIS_Retail_2012_en_us&lg=english&ct=united%20states&product=home&version=1&pvid=f-home
*About (Norton's) Performance Alerting: https://www-secure.symantec.com/norton-support/jsp/help-solutions.jsp?docid=v36700885_NIS_Retail_2012_en_us&lg=english&ct=united%20states&product=home&version=1&pvid=f-home
*Configuring (Norton's) Performance Alerts: https://www-secure.symantec.com/norton-support/jsp/help-solutions.jsp?docid=v36700888_NIS_Retail_2012_en_us&lg=english&ct=united%20states&product=home&version=1&pvid=f-home
'''''Any other questions about Norton and/or Norton alerts should be posted on the Norton user forum''''': http://community.norton.com/t5/user/loginpage
'''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.'''
Not related to your question, but...
You may need to update some plug-ins. Check your plug-ins and update as necessary:
*Plug-in check --> http://www.mozilla.org/en-US/plugincheck/
*Adobe Shockwave for Director Netscape plug-in: [https://support.mozilla.org/en-US/kb/Using%20the%20Shockwave%20plugin%20with%20Firefox#w_installing-shockwave Installing ('''''or Updating''''') the Shockwave plugin with Firefox]
*'''''Adobe PDF Plug-In For Firefox and Netscape''''': [https://support.mozilla.org/en-US/kb/Using%20the%20Adobe%20Reader%20plugin%20with%20Firefox#w_installing-and-updating-adobe-reader Installing/Updating Adobe Reader in Firefox]
*Shockwave Flash (Adobe Flash or Flash): [https://support.mozilla.org/en-US/kb/Managing%20the%20Flash%20plugin#w_updating-flash Updating Flash in Firefox]
*Next Generation Java Plug-in for Mozilla browsers: [https://support.mozilla.org/en-US/kb/Using%20the%20Java%20plugin%20with%20Firefox#w_installing-or-updating-java Installing or Updating Java in Firefox]

Numerous Norton anti-virus error messages appear whenever I start my iMac.

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