Nvidia Offer via Bestbuy when purchasing a GTX 960

Hey jtslade,
I have sent you a private message in response to your initial inquiry.
Thanks!

Hello NCNick,
Nice choice! The NVIDIA GeForce GTX 960 is a stellar graphics card and the Batman: Arkham Knight promotion is fantastic!
First, let's start with some simple troubleshooting tips. Have you checked the "Promotions" tab if you use Gmail or the "Junk"/"Spam" folders for other services?
If you still don't see the code, then please send me a private message by clicking the blue box at the end of my signature with the "Customer Service Pin" from your purchase receipt or the BestBuy.com Order Number.

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See the following to purchase earlier, compatible version for iOS 6
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Does your Cloud subscription properly show on your account page?
If you have more than one email, are you sure you are using the correct Adobe ID?
https://www.adobe.com/account.html for subscriptions on your Adobe page
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Free Arkham Knight with GTX 960 Purchase

So I was wondering if this offer (http://www.bestbuy.com/site/promo/nvidia-offer-140360) was also available with a purchase in store? I bought the card last week without realizing the deal was going on, and the cashier didn't prompt me for an email address or anything of the sort so I could get the redemption code. I also have a customer service PIN for the purchase that was on the receipt if you need it. I also sent an email (ref code #KMM25655451V13701L0KM) to Best Buy support but they haven't gotten back to me, but with the game releasing tomorrow, I'd like a quicker response.

Hello Garin311,
That's a great graphics card! I'll be happy to further investigate your purchase and the GeForce promotion. I want to inform you that the promotion ended on 7/11/2015. If you purchased the card after that date, then you wouldn't be eligible.
If purchased prior to the date above, then please send me a private message by clicking the blue box at the end of my signature. Make sure to include the "Customer Service Pin" from your in store purchase receipt.

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Device : iPad Air 32gb wi-fi model (not cellular data)
OS version : 7.1.1 (up to date)
Location : UK
Problem : App will not download to iPad when purchased from App Store - stuck with Cloud icon
Last night I tried to download an app over wi-fi onto my iPad Air, but the app did not install.
I have plenty of space (the app is 24.1mb, I have 3.4gb free space) and there are no restrictions whatsoever on my iPad - no blocks on App store purchases, no age-related restrictions, no country restrictions etc.
Normally from the App Store page you would tap the price (in this case the app was free), enter your iTunes password, and the app would download.
Also a new icon appears on the home screen and a circle shows the progress of the download.
However this did not happen.
Instead I have the Cloud icon (the one that shows when you have bought an app but it is not currently installed on your device) and a message that says "You've already purchased this, so it will be downloaded now at no additional cost".
If I press OK I am then prompted to enter my iTunes password, the Cloud symbol briefly changes to a circle (and I mean for a split-second, like the blink of an eye) and then the Cloud symbol appears again.
The app does not download - in fact it does not even *attempt* to download.
I have tried this >20 times now and it always occurs excatly like this.
After Googling this problem (which seems common) and reading over a dozen threads on this forum plus Apple's own official support pages, this is what I've tried:
I can re-download other apps that I have previously purchased on this iPad, with no problems.
I purchased another app on my iPhone 5 and was then able to download onto my iPad with no problems.
I have reset my iPad >5 times - both by pressing/holding the home/power buttons, and also a full switch off and restart.
I have logged out of my iTunes account on the iPad, and logged back in.
The wi-fi is Virgin Media fibre optic broadband with a verified speed of 20 meg (confirmed by Speedtest) plus an 802.11-n Belkin router and my iPad will happily load web pages, stream videos on YouTube, download other apps etc.
I have reset/rebooted my internet connection
In an attempt to eliminate by broadband connection from the possible causes, I have switched off my router, linked my iPad to the hotspot feature on my iPhone and tried to download the app over cellular data, but still cannot download the app.
I have tried on 2 other wi-fi networks but still cannot download this one app.
My iTunes account has a cerdit balance from an iTunes card, but the app was free anyway
Nothing I try will download the app in question.
The app is iPad only, so I cannot install on my iPhone to try and kick-start the process.
I guess I could install the app on my computer and then sync the iPad, but that's *working around* the problem - it's not *fixing* the problem.
(Since getting the iPad I use almost never use my computer. And anyway what if I did not have a computer? Didn't iOS go "PC-free" with version 5?)
I would like to call Apple but my 90-day telephone support has expired (the iPad is around 6 months old) and I don't want to buy Apple Care for this one problem.
I can't make it to an Apple Store to speak to a Genius.
Bearing in mind the list of things I've already tried, what do I do next?
Thanks in advance for any support.

Hi there.
Thank you very much for your quick reply, it's really appreciated.
No need to apologize, I actually found the phrase "If your iPad ever craps the bed" amusing under the circumstances
I checked the list of installed apps like you suggested (Settings>General>Usage>Storage>Show all apps) but this problem app is not in the list. I have also swiped down on the home screen to search for it, but again it does not show.
While it has not let me download the app (and I just tried it again) it has helped me to eliminate a few things from the list of what to try, and I can definitely conclude that it has not downloaded.
I guess I need to fire up my PC and download it / sync my iPad.
Thanks again for your help

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[discussion moved to Acrobat Installation & Update Issues forum]

Nvidia Offer via Bestbuy when purchasing a GTX 960

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