NVIDIA Quadro K2200 is not Mercury certified?

I had buckets and buckets of problems with PNY NVIDIA Quadro K2000 cards dropping my third display after one week then rendering so slow I had to go to 1/4 resolution. And the rendering line would stay green but the monitor would freeze or stutter on playback, I would have to close and reopen Pr to resolve it. PNY tech support says the cards were defective. B&H was kind enough to take two back and finally sent me the new K2200 card, which I installed and for now all three monitors are working.
However I opened an existing project and got a message saying the card is not certified, it won't run Mercury. I tried to set up a new project and got the same message. My copy of Pr is cc2014 and up to date. Any suggestions?

Hi Bart,
BartonGarrett256 wrote:
It sounds like Adobe, who NVIDIA quoted in their release of the card as saying it was tested and approved, has dropped the ball. I checked the box saying 'use it' after I got the error message. I looked again and it may be it is using Mercury, I'll try something complicated in AE and do some Pr work with it tomorrow.
That card is not listed in the list of approved cards in system specifications. The warning dialog box should be expected behavior since it is a GPU with over 1 GB VRAM that is not on the list. Once you click through the warning dialog box, you should be able to get GPU acceleration running. You adjust the Mercury Playback Engine GPU acceleration in File > Project Settings > General. Set it to CUDA there.
Let us know if everything is working as expected.
Thanks,
Kevin

Similar Messages

I wish to know whether the new NVidia Quadro K2200 graphic card is compatible with the Mercury Playback Engine. Thanks

Hi. I wish to know whether the new NVidia Quadro K2200 and K4200 are compatible with the Mercury Playback Engine in Adobe Premiere Pro CS6. My old graphic card NVidia Quadro FX580 is not listed and not effective apparently because Mercury Playback Engine is effective as from 1Gb RAM. I use a HP workstation and AVCHD (AVCCAM) and DSLR full HD. Thanks.
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It is compatible, but why anyone would want such a weak and slow card at a premium price is beyond me. See Tweakers Page - What video card to use? and GeForce GTX980 vs Quadro k4200 (2200) #2.

Nvidia Quadro FX 2700M not supported in AE CS6 ?

Why is the graphics card nvidia Quadro FX 2700M not supported in AE CS6 and PremierePro CS6?
This is a professional Quadro card and it has 48 Unified Shaders (Cuda Cores), supports OpenCL, DirectX 10.0, PhysX, DirectCompute 4.0 and ShaderModel 4.0 so the question to Adobe is why is it not supported?
The card has only 512MB video ram that could be the reason....
But I would love to get this card supported because it's a mobile card inside a Dell Precision M6400 Laptop and it's not possible to change the video card.
Are 512MB really not enough for PremierePro's Mercury engine and for AE CS6 Raytracer? Does these engines really need a minimum of 768MB to work?
Cheers, Felix

Hey Rick thanks for the tip - I altered the raytracer_supported_cards.txt and added the Quadro FX 2700M to the list.
GPU Support is working so far but I got some weird display behaviour and some serious AE crashes...
I think my first guessing was right that 512MB Video RAM are not enough because with low resolution composition (800x600px) it's working but with HD resolutions (1920x1080px) AE freaks out and crashes...
But hey it was worth a test...
So back to real work - who really needs these slow rendering simple extruded Shapes...

NVIDIA Quadro K1000M driver not working

It came up in LSC and sait it had stopped working. It said I could check for updates, so I did. I updated it once, but I am still getting the notification that it isnt working. My computer crashed earlier today, when I unplugged it, so I guess this could be related.
Heres what it says
http://i.imgur.com/B4igR.png?1

Hi, Scott8571
It is always a good idea to check for driver updates in Lenovo Solution Center and from Lenovo's driver matrix here. Select your machine type and model, and then select the operating system and types of driver you are seeking. You can either download the latest video driver for the system, or you can check the versions of the driver to make sure they are the same. If there is an update for the driver on the Lenovo website, then this may solve your issue.
When your computer crashed, was the battery full and charged before you unplugged it? And did this issue of the video driver no longer working occur after the computer crashed?
Best of luck,
Adam
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Cannot enable CUDA on Quadro K2200

Hi, I recently purchased a Nvidia Quadro K2200 equipped with 4gb ram and 640 CUDA core. However, when I try to enable CUDA in After Effects (both CS6 and CC) I just can not, the option is unavailable.
I did the trick to add the card manually in the "raytracer_supported_cards" list but then when running the AE get the message "After Effects error ray traced 3D: initial shader compile failed (5070 :: 0)". In this case the program executes normally and the option to enable the GPU is now available on 'Edit/Preferemces/Preview', but there is no performance improvement and when I try to use the feature Ray Traced 3D I get the error message again.
I know that this graphics card is fron the latest family of Quadro and even his name is not on the official list of supported cards to CUDA, as well as the K4200 and K5200 and other recent releases, so will that be the problem? Does there is incompatibility between the new board and the software?
Remembering that I tested both AE CS6 and CC, both duly updated to the last date and the last Nvidia drivers.
Can anyone help me?
(sorry for my bad english)

That card is not supported for the GPU acceleration of the ray-traced 3D renderer, and it never will be.
Nvidia has changed the CUDA capabilities of the new Maxwell cards such that they are incompatible with the version of Optix (the library that drives the ray-traced 3D renderer) that comes with After Effects.
For many reasons, we have ceased development on the ray-traced 3D renderer, so we will not be releasing updates that enable these new cards to work with this feature.
If you are working with 3D in After Effects, you have many choices that are superior to using the ray-traced 3D renderer, including Cinema 4D, which is included with After Effects.

Nvidia Quadro 4000 not working properly

Hi all,
I am really hoping that some one can help me with a very frustrating issue with my new Mac Pro and Nvidia Quadro 4000 card.
I purchased my Mac Pro from an Apple store and added the Quadro 4000, I need that card as it is supported by Adobe Premiere CS5 to enable the GPU acceleration. The reason I went to the store to buy instead of online was to get advice about the card as I have not used a Mac for 5 years now. I was told that they are not familiar with the card, but put it in and run alongside the ATI card.
When it arrived I put it all together, except for the Quadro 4000, and it all worked perfectly. I have 2 x 27” Cinema Displays attached. I installed production studio CS5 and then extremely carefully added the Quadro card.
Without going on about all the drama with it not working with the ATI card and then removing that and installing only the Quadro, it is not doing what I bought it to do. Adobe is not recognising the device, I have updated to version 5.0.3 of Premiere Pro, which supports this card.
I think I know what the problem is, but I have no idea how to resolve it. I put the Quadro in and then installed the drivers. My research says this is wrong (there were no instructions in the box and the read me file on the disc just said I need a specific cuda driver), so I removed it, put the ATI in and hunted down all the Cuda (Quadro stuff) files, deleted them, reinstalled drivers and reinstalled the card. No change, it drives one display and Premiere still cant see it.
I have tried to find answers on the internet, Apple are not very helpful as it was a third party item they have no training on (although purchased from Apple).
The only thing I have read is it may need to be on OS 10.6.5, I updated to 10.6.6 and/or because I installed the card before drivers. I have read that I need to sort out ‘Permissions’ but can’t find out how.
Any help would be greatly appreciated, I really need to get this thing working as I have a very expensive computer I can not use.
Thanks
Phil
Oh, one other thing, it is supposed to run two displays, one via display port and the other via DVI, but I am having no joy here either, and there seems to be no DVI male to MDP female adapter????

You are making it (sounds like to me) harder than it is.
You do not mention which ATI card, but you should use both side by side unless you have the 5870 which is using the two pci 6-pin power connectors on it.
With Mac OS people generally never need to delete drivers by hand.
ATI 57x0 and Quadro work better together. Or even ATI 4870 and GTX 285 in the past. Use the ATI for monitors and Quadro for CUDA and Mercury.
FYI for Quadro 4000 Mac Owners upgrading to 10.6.6:
Included in today's 10.6.6 related apple docs is one noting new Quadro 4000 owners need to Reinstall the Nvidia Quadro driver update after updating to 10.6.6.
To save you a lot of clicks (the doc links to the nvidia product page) - here's the page with the current (as of this AM) Quadro OS X 10.6.5 Driver page which still shows the 11/16/2010 driver date/v256.01.00f03. But the file I downloaded this morning is named "Retail_256.01.00f03v5.dmg" (28.9MB) - dated Dec 17th. The file I downloaded back in mid-Nov does not have the "V5" in the filename and is larger (37.3MB). I don't own this card and not dug into the pkg to see what changed (i.e. did they remove the extra kexts for other models perhaps?) but just a FYI.
http://www.xlr8yourmac.com/archives/jan11/010611.html#quadro4000
http://support.apple.com/kb/HT4499
http://www.nvidia.com/object/quadro-macosx-256.01.00f03-driver.html
Reinstall the 10.6.6 combo update manually is sometimes a good idea (some of us use only combo updates when it comes time to update OS X).
Here: http://support.apple.com/kb/DL1349

T61 will not boot with nvidia quadro 140m driver

Hi all,
A couple of weeks ago, after allowing MS update to install some FTDI driver updates, my system will not boot up and hangs shortly after the initial vista loading screen. The screen goes black with some HD activity and eventually reboots. After trying a couple of restore points with no luck, I started to remove the latest driver updates and other software to my system again with no luck.
If I uninstall the nvidia driver and use the Standard VGA driver, it will boot and come up properly. I've done a bunch of web searches and searches on this site and can't find my exact circumstances. Its hard to believe that it could be a hardware issue since it started after a software update, but since it hasn't been a problem for anyone else, I'm just not sure at this point.
I've tried earlier versions of the nvidia driver, removing other drivers and services trying to find a coincidence, but nothing seems to work. I'm kind of at a loss at this point. Does anyone have some suggestions?
Thanks in advance,
Dave

More info on my system:
OS Name    Microsoft® Windows Vista™ Business
Version    6.0.6001 Service Pack 1 Build 6001
System Model    6459CTO
System Type    x64-based PC
Processor    Intel(R) Core(TM)2 Duo CPU     T8300 @ 2.40GHz, 2401 Mhz, 2 Core(s), 2 Logical Processor(s)
BIOS Version/Date    LENOVO 7LETC5WW (2.25 ), 11/14/2008
SMBIOS Version    2.4
Installed Physical Memory (RAM)    4.00 GB
Also, does anyone know if using the Standard VGA Display driver without problems on this system means that the video card hardware is working? In other words, I'm trying to rule out a hardware problem with my nvidia quadro 140m card, so if the system works fine with the standard vga driver, would that mean the hardware on the card is ok?
Thanks,
Dave

PPro CS5 not talking to NVidia Quadro 4000...

Apologies in advance if this has been covered a million times on here (and feel free to point me to a thread), but...I have a new Mac setup, Adobe PPro CS5, and the NVidia Quadro 4000 card with MPE/Cuda. And PPro is not using the GPU.
I do have the latest drivers (for the card and for CUDA). The card was installed a month ago and I grabbed the drivers at that time.
Recently I worked on a simple 7-minute non-HD video, with no effects and minimal editing...and the publish time was 7 minutes or so.
I was expecting faster. And while it was publishing, my computer's CPU gauge said it was running at around 90%. I made sure the PPro project setting pointed towards the card GPU.Obviously the MPE and/or CUDA is not kicking in.
I have spoken to PNY (where I bought the Nvidia card) and they said if I have the latest drivers and could actually see something on my screens, then the card is working and...you know...it must be a problem with the PPro aoftware.
Oh, the Mac is a 2010 model, 8-core with a ton of RAM on it.
Thoughts?
John

You are not understanding how the MPE engine works. The MPE engine does not lower the overall load of the CPU as far as usage. It lowers the instructions ie the types of code/threads it has to handle in a given time period. The CPU has to handle all of the Decoding/encoding of the codecs/ie material that you are using. It will also have to process any non accelerated effects. It also handles all memory management and interrupts that is required by the applications, machine code, and hardware. The GPU handles the scaling, interpolation, and some of the effects besides drawing and GUID code. The CPU has to process the Decode then cache the material to ram so it can cache over to the GPU card Ram for CUDA processing. Once threading is done via the GPU then it caches back to the system ram for the CPU to final encode and adjust further frame data for effects. All of this means the entire pipeline happens faster the more load the CPU can handle focused on specific functions and at what GHz those process through the system during a given time. So basically the MPE allows the system to process more work in a given time period simultaneously essentially. So the higher the load on your CPU the faster your entire workflow will process. In simple terms, this means you want the highest CPU load you can get because that means the GPU, system ram, disks, or board throughput is not slowing anything down. Your at 62%. That means your system somewhere in the pipeline is not allowing the cpu to run at max performance in that given time period. I hope that clarify's what you are seeing and why.
And yes, OS/Application threading and caching is also included in not allowing the CPU to run at max capacity.
Eric
ADK

Nvidia Geforce GTX780 vs Quadro K2200

Hi guys,
i'll buy a new graphic card for my workstation hp Z200 on win7 pro 64bit.
I have some trouble reading 4K footage. Actually, I got a geforce GTX470 with 1280MB RAM...
I don't know if it's better to buy a Quadro K2200 with 4GB RAM but 640 Cuda Cores or if the GTX780 with 3GB RAM but 2304 Cuda Cores...
I know Geforce is more for gamers and Quadro for professionnal use but what about specifications ? What will the best for Adobe CC 2014 ( Premiere Pro, AE and Media Encoder...)
Thanks for your feedback guys.
Best regards
Nico - from France

Nico,
Guess what? Your Z200 has a relatively ancient (by today's standards) first-generation LGA 1156 Lynnfield- or Clarkdale-based i-series CPU, which is seriously limited in expansion/upgrade capablilties. Without knowing what your system's exact CPU is, I cannot recommend a GPU upgrade, especially since the performance improvement that such an upgrade entails may be limited by the performance of your system's CPU.
In addition, your system supports only PCI-e 2.0, not the newer PCI-e 3.0 that current high-end GPUs utilize. Thus, your performance improvement is seriously limited not only by your system's CPU, but also by the older, slower PCI-e bus version. No wonder why you got practically zero improvement over your existing GTX 470.
As such, I'd recommend saving up for an entirely new system at this point.

Nvidia Quadro K620 or K2200 for windows Pro CS6

As I experience a lot of problems with my current PC with CS6 editing I am looking for a new computer (Windows). Took as a reference the official list of ADOBE wth supported NVIDIA video adapters for GPU acceleration. My IT company says these types are all old types and only available 2nd hand. Question now is what to pick from newer versions? Two propositions by the IT guys are the Quadro K620 or the Quadro K2200. Does anybody have experience with these types? Would it be a too big risk? Waht is the use of an ADOBE approved list that refers to types that were on the market 2-3 years ago? Thanks! Bob

Adobe appear to be a little behind the curve when it comes to validating new GPUs, especially since you can now enable GP processing on any CUDA/openCL GPU with at least 1GB memory. I've scanned the web for information on the new Quadro cards, but so far nothing to reliably say Adobe will support them. I expect them to work, just no official support. That said, the Quadro K2200 looks the better solution. I'm biding my time before taking the plunge, but the K2200 is the one intending to go for - unless I find some negatives over the coming weeks.

I installed a NVIDIA QUADRO K2000 card and downloaded the most current drivers. AE does not accept

Can anyone offer a solution for this? I installed a NVIDIA QUADRO K2000 graphics card. I downloaded the latest drivers for the card. AE reports that this GPU is incompatible. This is one of recommended listed cards for CS6. Any suggestions?

> This is one of recommended listed cards for CS6.
Where did you get that information? That card is not on this list:
http://www.adobe.com/products/aftereffects/tech-specs.html
What is the exact message that you're referring to when you say that After Effects "reports that this GPU is incompatible"? Is it just saying that it won't use this GPU for the CUDA acceleration of the ray-traced 3D renderer? If so, the only thing that you'd be missing is GPU acceleration of one feature.
See this page for details of how the GPU is used in After Effects:
http://blogs.adobe.com/aftereffects/2012/05/gpu-cuda-opengl-features-in-after-effects-cs6. html

Hello, i have a problem with nvidia quadro k4200. in AE CS6 is not compatible? Why? Please??

hello, i have a problem with nvidia quadro k4200. in AE CS6 is not compatible? Why? Please??

jasonf18090788 wrote:
i saw in the site Adobe that the video card is compatible with AE and Pr, but not work.
Where did you see that? It's not on the list for AE: System requirements | After Effects
Keep in mind that After Effects only uses the GPU for one, obsolete thing. GPU matters very little for AE. See this: GPU (CUDA, OpenGL) features in After Effects CS6 and After Effects CC

Nvidia Quadro 2000: DisplayPort not working

Hello,
I have a brand new S30 with a Nvidia Quadro 2000 card (latest drivers from Nvidia installed). Output to one display (LT2452p) through the DVI port is ok, but the display stays blank when connected via any of the the DisplayPort outputs. Since I want to attach 2 displays, I need to use the DisplayPort connectors...
Any hint on how I could check whether the graphic card itself is faulty?
Thanks in advance!
--Pierre
Solved!
Go to Solution.

Hello pierrech,
Can you use another Display Port cable and another Monitor with a Display Port input to make sure it's not the monitor or the cable? If that doesn't work, the graphics card (possibly the system board if the graphics card is welded onto it), will need to be replaced. I hope that helps.
A+ Certified

Can I install nvidia quadro 600/ AMD FirePro V4900 (ATI FireGL) on HPE h8-1220t ?

HP/Nvidia Quadro 600 graphics card hangs w/ blue hp startp screen after installation into HPE h8-1220t.
Error: After installation and startup, just it sounds a 'beep' and after a minute, it beeps again. No further progess w/ HP blue screen.
Notes: Card spec
nVIdia Quadro 600 by pny
Frame Buffer Memory 1 GB DDR3 Memory Interface 128-bit Memory Bandwidth 25.6 GB/s CUDA parallel processing cores 96 Max Power Consumption 40 W Energy Star Compliant Yes Physical Dimensions 2.713" H x 6.60" L Single Slot Low Profile Form Factor Yes Display Connectors DVI-I (1), DP (1) Number of Displays Supported 2 DisplayPort Yes DVI Yes VGA Yes Graphics Bus PCI Express 2.0 x16 Thermal Solution Active 3D Vision Pro Support Via USB Warranty 3 Year Warranty PNY Part # VCQ600-PB
I contacted both HP and PNY customer support. They've not found any solution yet.
Only the suggestion I heard from HP customer support is change the graphic card w/ PCIe 3.0 support.
I believe PCI slot should be backward compatible w/ 2.0 version.
Does it really matter install PCIe2.0 graphic board on 3.0 slot?
My ohter option is AMD FirePRo V4900, which is one of the certified graphic card for the Autodesk.
However, I'm not sure wether it works with this machine.
Please give me an answer.
Kyoo

masterqueue wrote:
HP/Nvidia Quadro 600 graphics card hangs w/ blue hp startp screen after installation into HPE h8-1220t.
Error: After installation and startup, just it sounds a 'beep' and after a minute, it beeps again. No further progess w/ HP blue screen.
Notes: Card spec
nVIdia Quadro 600 by pny
Frame Buffer Memory 1 GB DDR3 Memory Interface 128-bit Memory Bandwidth 25.6 GB/s CUDA parallel processing cores 96 Max Power Consumption 40 W Energy Star Compliant Yes Physical Dimensions 2.713" H x 6.60" L Single Slot Low Profile Form Factor Yes Display Connectors DVI-I (1), DP (1) Number of Displays Supported 2 DisplayPort Yes DVI Yes VGA Yes Graphics Bus PCI Express 2.0 x16 Thermal Solution Active 3D Vision Pro Support Via USB Warranty 3 Year Warranty PNY Part # VCQ600-PB
I contacted both HP and PNY customer support. They've not found any solution yet.
Only the suggestion I heard from HP customer support is change the graphic card w/ PCIe 3.0 support.
I believe PCI slot should be backward compatible w/ 2.0 version.
Does it really matter install PCIe2.0 graphic board on 3.0 slot?
My ohter option is AMD FirePRo V4900, which is one of the certified graphic card for the Autodesk.
However, I'm not sure wether it works with this machine.
Please give me an answer.
Kyoo
Hello masterqueue.
This desktop was a CTO (Configured-to-Order) model. As such, there is a lot of information I do not know about the machine. Most importantly, how large is the power supply? According to the computer's specification page it could have anywhere from a 300 watt to a 600 watt power supply. That is a very big difference.
I'll keep an eye out for your response. Have a great day.
Please click the white star under my name to give me Kudos as a way to say "Thanks!"
Click the "Accept as Solution" button if I resolve your issue.

Nvidia GeForce GT540M - is it a certified graphics card for AECS5 & CS6?

I have a laptop with After Effects CS5 and CS6 installed on it. Both versions work fine but I recently installed Video Co-Pilot's Element 3D plug-in which couldn't activate due to OpenGL (required) not functioning. I did some ressearch and finally realized that the GT540M has caused a lot of problems for gamers and After Effects users in 2011/2012 due to it not being recognized by games and After Effects.
My laptop was custom made and I specifically asked it to have components that support OpenGL in After Effects CS5 which I was using at that time. The laptop dealer claims the GT540M is a compatible card, but I believe it is not a certified card from Adobes position.And certified or not simply doesn't work at any rate in AE CS5 or CS6. I have been working with a Nvidia technician through chat and with his help installed new drivers, old drivers, and set up the card properly in the Nvidia Contol Panel, but after Effects just doesn't recognize the card as being able to support OpenGL and GPU.
I specifically need links to official lists for After Effects CS5 compatible Nvidia cards to settle the issue. The Adobe lists I have found only displays newer info.I also can't find such lists on Nvidia.
Thanks in advance for your help.
LG

There never were specific lists for CS5. The only lists that ever existed were useless in that they listed Quadro and other super-expensive cards as "recommended", but even those were never maintained properly and outdated quickly. Beyond that OpenGL is so basic, it should work in any card. Only support for CUDA is specific, but well, you are out of luck on that one, I suppose. What's not listed is not supported and everything else is just experimental mumbo-jumbo. Your issues with Element 3D are a different story, but that's nothing Adobe can fix. The E3D client does not use AE's OpenGL, it has its own core. You would have to send your crash dump to VC and let them provide a fix - if that is in any way feasible...
Mylenium

NVIDIA Quadro K2200 is not Mercury certified?

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