Nvidia Shield 16GB Shield TV - Haven't received promotion codes

I placed an in store order for the Nvidia Shield 16GB Shield TV (SKU: 8526126) on 06/19/2015. It shipped on 06/22/2015, and I have yet to receive an email with the promotion codes ($30 Google Play credit). The email address is the same one used when I registered on the forum.
If you need more details, store location / order number please let me know.
I appreciate your assistance in getting this resolved.

Hello jmike,
Welcome to the forum! It’s great to hear you found a way to save up for items you desire. I’m sorry to hear that you finally saved enough for the Shield Tablet you wanted, but discovered upon receiving it that it didn’t have the same operating system as listed. I can understand why this would leave you disappointed, especially as you state the operating system was a deciding factor between the 16GB and 32GB version. Please know that it appears we’ve removed our listing for this item from BestBuy.com, although I see a Marketplace seller still has it listed. I’ll be sure to forward this info onto the appropriate teams to ensure it may be reviewed.   
Buying gift cards using funds intended for a device you have your eye on instead of spending it on other things is a great way to save your money! However, as it seems you’ve found, it does have a drawback. When returns are completed, generally funds are returned to the original form of payment. In your case, this would mean cash, and your gift cards. With that said, I don’t believe this is a special order item, so you should receive a full refund. You may review more about our Refund Method on our Return & Exchange Promise page on BestBuy.com.
With that said, I would encourage you to return to the store to process a return if you don't desire to keep the tablet. I apologize if this wasn’t the news you hoped for when you reached out to us on the forum. If you should have any other inquiries or concerns, please feel welcome to let us know!
Best wishes, 
Tasha|Social Media Specialist | Best Buy® Corporate
 Private Message

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