NW 2004S and ECC 6.0 - ESS Quota Overview does not simulate

Dear all,
we are upgrading from 4.6C to ECC 6.0 and from the standalone ESS solution to the ESS in EP NW 2004s.
In the old ESS we used service pz09 which allows EE's to simulate their future absence quota.
In the new ESS in EP we are testing the application 'QuotaOverview' in packate sap.com/ess~quotas.
The simulation of future quota does not work at all.
Do you have any hints how to fix this problem?
Thanks in advance!
Best regards,
Mathi

Hello,
this error is really strange. At this step, sapinst scans all keys that are located under
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services
in order to find existing SAP services and to retrieve their parameters. Since this usually happens in a sorted way, many other keys must have already been successfully retrieved.
My guess is now that there is a problem that is related just to the service that was processed in the current iteration: ltpsnr
-> call regedit and go to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services
-> locate the ltpsnr entry, is it actually there? If yes:
-> right click on the entry and chose 'permissions'
-> are the permissions here actually different compared to the other entries?
Best Regards,
Michael

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NW 2004S and ECC 6.0 - ESS Quota Overview does not simulate

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