NW 7.01 SR1 installation error

hi all,
we installing NW 7.01 EHP1 SR1 on solaris 10 woth oracle 10g , but we start installtion irt generate errors
root@newdev # ./SAPINST
[==============================] / extracting...  done!
iauxsysex.c:271: exec(/tmp/sapinst_exe.2316.1272350145/SAPINST) error: No such f ile or directory
iauxsysex.c:318: child /tmp/sapinst_exe.2316.1272350145/SAPINST (pid 2317) has c rashed. Executable directory is /tmp/sapinst_exe.2316.1272350145. Contact Suppor t.
iaextract.c:895: child has signaled an exec error. Keeping directory /tmp/sapins t_exe.2316.1272350145
while we have set all variable
like
root@newdev # JAVA_HOME=/opt/java1.4.2.24
root@newdev # export JAVA_HOME
root@newdev # SAPINST_JRE_HOME=/opt/java1.4.2.24/jre
root@newdev # export SAPINST_JRE_HOME
plz guide
Imran

hi master,
we have rename it as "sapinst"
now it open gui and generate error
Caught a known exception during service selection. Errortext: ESAPinstException: error text undefined  Message stack: Opened sylib701_1.so exe dir is /tmp/sapinst_exe.3164.1272434610 unknown message ID (syslib.process.currentProcessEnv.cwdSuccessful) with parameter(s): /tmp/sapinst_exe.3164.1272434610 Opened /tmp/sapinst_exe.3164.1272434610/iaguieng701_1.so unknown message ID (syslib.process.currentProcessEnv.cwdSuccessful) with parameter(s): /dumps/51036888_15/InstMst_7.01_SR1__NW_ERP_CRM_SRM_SCM/IM_SOLARIS_X86_64 getspnam() returned NULL. checking existence of account user="root" uid="0" succeeded with true. inserted account (root, 0, USER) into the accountcache. receiving and sending on port 21200 Environment variable SAPINST_JRE_HOME set to value '/tmp/sapinst_exe.3164.1272434610/jre'. doStartGuiServer() is now running... java is: /tmp/sapinst_exe.3164.1272434610/jre/bin/java A child process has been started. Pid = 3169 unknown message ID (syslib.account.isExistingOnOsSucceededTrue) with parameter(s): sapinst checking existence of account group="sapinst" gid="103" succeeded with true. inserted account (sapinst, 103, GROUP) into the accountcache. unknown message ID (syslib.process.currentProcessEnv.groupSetSuccessfully) with parameter(s): 103 account user="root" uid="0" exists with parameter gid="0" checking existence of account group="root" gid="0" succeeded with true. inserted account (root, 0, GROUP) into the accountcache. account user="root" uid="0" exists with parameter gid="0" checking existence of account group="adm" gid="4" succeeded with true. inserted account (adm, 4, GROUP) into the accountcache. checking existence of account group="bin" gid="2" succeeded with true. inserted account (bin, 2, GROUP) into the accountcache. checking existence of account group="daemon" gid="12" succeeded with true. inserted account (daemon, 12, GROUP) into the accountcache. checking existence of account group="lp" gid="8" succeeded with true. inserted account (lp, 8, GROUP) into the accountcache. checking existence of account group="mail" gid="6" succeeded with true. inserted account (mail, 6, GROUP) into the accountcache. checking existence of account group="nuucp" gid="9" succeeded with true. inserted account (nuucp, 9, GROUP) into the accountcache. checking existence of account group="other" gid="1" succeeded with true. inserted account (other, 1, GROUP) into the accountcache. checking existence of account group="sys" gid="3" succeeded with true. inserted account (sys, 3, GROUP) into the accountcache. checking existence of account group="tty" gid="7" succeeded with true. inserted account (tty, 7, GROUP) into the accountcache. checking existence of account group="uucp" gid="5" succeeded with true. inserted account (uucp, 5, GROUP) into the accountcache. account user="root" uid="0" exists with parameter groups="other,bin,sys,adm,uucp,mail,tty,lp,nuucp,daemon,sapinst,root" User is already member of group sapinst. Nothing to do. exe dir is /tmp/sapinst_exe.3164.1272434610 unknown message ID (syslib.filesystem.creatingFile) with parameter(s): /tmp/sapinst_instdir/x unknown message ID (syslib.filesystem.removingFile) with parameter(s): /tmp/sapinst_instdir/x retrieving account information for group sapinst... unknown message ID (syslib.account.isExistingOnOsSucceededTrue) with parameter(s): sapinst getting ACL of /tmp/sapinst_instdir succeeded. inserted account (Everyone, -17, GROUP) into the accountcache. Editing rights (rwx): (103, GROUP, =rwx) Setting rights of sapinst to rwx Editing rights (rwx): (0, USER, =rwx) Setting rights of root to rwx Editing rights (rwx): (-17, GROUP, =rwx) Setting rights of Everyone to rwx unknown message ID (syslib.filesystem.aclSetSucceeded) with parameter(s): /tmp/sapinst_instdir retrieving account information done. unknown message ID (syslib.process.currentProcessEnv.cwdSuccessful) with parameter(s): /tmp/sapinst_exe.3164.1272434610 Opened /tmp/sapinst_exe.3164.1272434610/iakdblib701_1.so unknown message ID (syslib.process.currentProcessEnv.cwdSuccessful) with parameter(s): /dumps/51036888_15/InstMst_7.01_SR1__NW_ERP_CRM_SRM_SCM/IM_SOLARIS_X86_64  This is SAPinst, version 701_1, make variant 701_REL, build 1015597 compiled on Oct 2 2008, 22:44:50  unknown message ID (controller.xmlParseErrors) with parameter(s): /dumps/51036888_15/InstMst_7.01_SR1__NW_ERP_CRM_SRM_SCM/IM_SOLARIS_X86_64/product.catalog line 3, 24: error unable to retrieve external entity 'catalog.dtd'   Please inform the installation development, execution will be terminated now.

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    The next problem that during installation occurs windows error of Oracle TNS Listener process This error still exist after Oracle (9.2.0.5) reinstallation.
    So I don't know where the problem is... In Oracle or XP configuration...
    WBR, Ivan.

  • XI Installation Error - J2EE_ADMIN Password Mismatch

    Hello all,
    I am doing an XI 3.0 SR1 64 bit installation on SUSE Linux/Oracle.  I have successfully installed the SAP WebAS 640 Unicode ABAP + J2EE system. The J2EE was installed against client 300, which was a USCV
    system copy from client 000. All prequisites as described in SAP XI 3.0 SR1 Installation Guide - Doc Version 1 December 15 were followed.
    The J2EE engine worked BEFORE starting the XI Installation. However, the XI installation crashed in phase 11 of 17 while trying to start the J2EE engine. It looked like the reason for the crash was becasue the number of the opened files at the time the engine was starting was too high and this caused ZipExceptions when trying to open the jar files for the services and libraries of the J2EE Engine.  The error from the log was: 'ERROR:java.io.IOException: Too many open files'
    It looked to be some sort of ulimit issue, which we corrected this. We updated the ulimit settings and tried re-running the XI installation from the beginning. 
    Now, at the start of the XI installation, when it prompts us for the J2EE_ADMIN password it says that we are entering the incorrect password.  Yet, when I login to the ABAP stack to verify the J2EE_ADMIN password it is correct there.  I know I am entering the correct password.  Why is there a mismatch?  Does SAP temporarily change the password when doing the XI installation?  What can we do to reset the password?
    Thanks for any help!
    ]eff Dubois

    We just installed three XI systems on Linux/Oracle with SP 16.
    The main thing to note is which client your J2EE engine reads the users/roles from.  Did you try checking for the j2ee_admin user in both client 000 and 300?
    Also, there are setting for the J2EE engine that show you which client it's reading the user/role information from.
    Regards,
    Jay Malla
    Licensed To Code
    Here is some information from OSS:
    We received this info from SAP OSS.
    I think you may have selected the incorrect user persistence during installation.
    Please check the value of the property :-
    ume.persistence.data_source_configuration
    from the J2EE Visual Administrator
    --> Cluster --> server0 --> services --> UME Provider
    The value should be :-
    dataSourceConfiguration_r3_roles_db.xml
    Please refer to the attached note :-
    #718383 NW04: Supported UME Data Sources and Change Options
    and page 15 of the XI 3.0 SR1 Installation Guide, i.e.,
    "During the install of the J2EE Engine you should choose the XI specificinstallation option for the J2EE Engine in UME User Group management (Use SAPGUI Transaction PFCG) "
    If you did not select this option then unfortunately you will have to reinstall the system. Changing the value now will not resolve the issue as user roles have already been generated and mapped incorrectly
    Please see the attached screenshot of the correct UME option to select during installation.
    If you did select the correct option during installation and you have encountered this problem then please provide remote access to the Integration Server and J2EE Engine Visual Administrator as per the attached note :-
    #769478 remote connections to XI systems
    The problem that we're now facing is that our J2EE engine does not start. So we're chasing another SAP OSS note
    -SAP Note Number: 810434
    NW'04: J2EE does not start after switching UME persistence
    We just restarted the system - the dispatcher starts:
    503 Service Unavailable
    6.40
    Dispatcher running but no server connected!
    SAP Note Number: 810434
    NW'04: J2EE does not start after switching UME persistence
    Version: 1, Note Language: EN, Released on: 01/19/2005
    Symptom
    After having changed the user persistence (datasource configuration file) to ABAP, the J2EE does not start.
    Reason and Prerequisites
    You have installed NW'04 SP3 with dataSourceConfiguration_database_only. You have switched to dataSourceConfiguration_r3.xml or dataSourceConfiguration_r3_rw.xml. After the change, the J2EE does not start. In the default trace, you get the following error messages:
    Core service security failed. J2EE Engine cannot be started.
    Caused by: com.sap.security.api.UMException: USER_AUTH_FAILED: Logonid "Guest" is not unique!
    Solution
    In the connected ABAP System, a user with logon id GUEST exists. Delete (or rename) the user GUEST on the ABAP System, and restart the J2EE.
    SAP recommends to user the configuration file dataSourceConfiguration_r3_rw.xml for ABAP user store in the scenario described under Reason and Prerequisites.
    In case you have installed >= SR1, you have already chosen the ABAP user repository during the installation. Thus, this error cannot appear. See note 718383 for the possible installation options

  • Windows Oracle x86_64 bit Installation Error

    Hi,
    I am installing a new system on Windows Server 2003 Enterprise R2 x64 Edition and Oracle 10.2 as the database. The product is R/3 Enterprise 4.7 X 1.10 SR1.
    According to the note 899111, I have taken the Installation master for R/3 4.7 X 2.00 SR1 and the export CD's from R/3 4.7 X 1.10 SR1.
    I have installed the Central Instance successfully, but while
    installing the database instance, I get the following error -
    CJS – 0030 Assertion failed : OraCommonParatersWin.
    computeDependantParametersAfterDialog: sapdataHome is empty after dialog
    Also, the database home field (with the drop down) is empty in this screen (after clicking next this error occurs).
    There were 2 notes - 969696 and 919106 which had the same error but the scenarios didn't apply to us.
    Please help me and let me know why this error is occuring, I have restarted the database instance installation several times and even downloaded the Master CD twice from the marketplace in case the file would have been corrupted during the download the first time.
    Thanks,
    Neha Bhardwaj

    Hi,
    you already checked folloiwng note which is for NW04s
    Note 919106 - SAP NetWeaver 7.0 SR1 Installation on Windows: Oracle
    this error occured during installation.
    but i suggested that you try folloiwng solution.
    CJS-00030  Assertion failed:
    OraCommonParametersWin.computeDependantParametersAfterDialog:
    sapdataHome is empty after dialog.
    Solution:
    Change the following line in the 'control.xml' file from
        if (!OraBackRel.isBackRel(dbSid) || "DB" == instanceType ) {
    into
        if ( "DB" == instanceType ) {
    Then restart SAPinst and choose "Continue old installation".
    regards,
    kaushal

  • Databse instance installation error MUT-03025 CJS-00030

    Hi Gurus,
    Seems that few people had similar kind of problem but did not have any solutions for them.
    installing Database instance and im getting the below error msgs
    win 2003 sp2
    oracle 10g
    sap n/w 2004s
    usage type pi
    mscs cluster environment
    ERROR 2007-11-12 12:15:56
    CJS-00030  Assertion failed: in
    function (role) {
        NWUsers.trace("NWUsers.getAccountData(", role, ")");
        this._initAccountData();
        ASSERT(arguments.callee, this.haveAccountData(role), "role " + role + " is not created yet.");
        var ad = this._readAccountDataFromKeydb(role);
        ad = this._readAccountData(ad);
        var masterpwd = this.getMasterPassword();
        if (ad.password == "" && this._useMasterPasswordForAccountData(ad) && ad.type == "USER" && masterpwd !== undefined && role != NWUsers.roles.J2EEGuest && !ad.locked) {
            ad.password = masterpwd;
        NWUsers.trace("NWUsers.getAccountData(): ", dump_properties(ad));
        return ad;
    role ORA_SID_DBA is not created yet.
    ERROR 2007-11-12 12:15:56
    MUT-03025  Caught ESAPinstException in Modulecall: ESAPinstException: error text undefined.
    ERROR 2007-11-12 12:15:56
    FCO-00011  The step checkForExistingDatabase with step key |NW_Doublestack_DB|ind|ind|ind|ind|0|0|NW_CreateDBandLoad|ind|ind|ind|ind|9|0|NW_CreateDB|ind|ind|ind|ind|0|0|NW_OraDBCheck|ind|ind|ind|ind|0|0|checkForExistingDatabase was executed with status ERROR .
    Regards
    Raj

    Hi RAJ,
    Please check the following sap note:
    SAP Note:  919106 - SAP NetWeaver 2004s SR1 Installation on Windows: Oracle
    Regards,
    Siddhesh

  • Adobe creative cloud installation error 201

    adobe creative cloud installation error 201
    How to solve this problem?

    Install Adobe application manager and try updating to CC desktop application.
    Adobe - Adobe Application Manager : For Windows : Adobe Application Manager : Thank You

  • My iTunes wont update, and I can't connect my new iPhone if it doesn't update. It says error when I try to update, and I cant download it because of a "Windows Installer" error...

    I just not a new iPhone and in order to sync it I need the newest iTunes, but I can't update it! I tried checking for updates and then trying to downlaod it. I get this error: "Errors occured while installing the updates. If the problem persists, chose Tools > Download Only and try installing manually."
    Where on earth is Tools anyway?
    When I tried just reinstalling all of iTunes, I had a Windows Installer error...I don't even know what that is!

    tools is at the top of the apple updater but dont get your hopes up

  • Software Update, 10.6.6 installation error!!

    Hi all, hope someone can help.
    I have a Mac Pro running 10.6.5. I upgraded to 10.6.5 recently and had problems with this. When using Software Update, it would download, log out and install only to get an error at the end saying it couldn't install, with no explanation of why. I did some investigation and it boiled down to Safari (one of the updates in the list to install along with 10.6.5) wasn't being replaced. I had to delete Safari from my applications folder before updating. I tried rebuilding permissions and even installed from the installers from the apple download page. but until I deleted Safari from my apps folder it would fail every time.
    Since I assumed that it was a corrupt copy of safari and all other update went ok I assumed I had fixed the problem.
    Now I'm trying to install the update of 10.6.6 via Software Update. and I'm getting the same problems. It downloads, reboots, installs then at the end says that it was not installed because of an error and promps me to restart.
    I have downloaded the update and run it from the desktop and it goes through the install as follows:-
    Installing
    optimizing system
    Moving files
    installation failed.
    It seems that it isn't able to replace existing files on my system with new ones therefore fails the install.
    Has anyone got any ideas? I have repaired permissions with disk utility and tried repairing them while booting from the 10.6.3 system disc, still no joy
    Many thanks

    Worse problem here. I get the installation error then the computer attempts to reboot and I get locked at the gray background apple screen. Tried safe boot power on +SHIFT a status bar comes up and goes 3/4 away across and locks. Running permissions repair from Mac OEM disk set was no help. Had to do a time machine restore. Seems my install error is catastrophic. On the upside time machine works very well.. A bit disappointed with my Windows-esque crash

  • When i try to add DownloadHelper it comes up with unexpected installation error review the error console log for more details - 203, how to it check the log and how do i fix this problem?

    == Issue
    ==
    I have another kind of problem with Firefox
    == Description
    ==
    When i tried to install DownloadHelper this happened Firefox could not install the file at
    https://addons.mozilla.org/en-US/firefox/downloads/latest/3006/addon-3006-latest.xpi?src=addondetail
    because: Unexpected installation error
    Review the Error Console log for more details.
    -203
    , how do i check the log and how do i resolve this problem? thank you
    == This happened
    ==
    Just once or twice
    == today
    ==
    == Troubleshooting information
    ==
    Application Basics
    Name
    Firefox
    Version
    3.6.3
    Profile Directory
    Open Containing Folder
    Installed Plugins
    about:plugins
    Build Configuration
    about:buildconfig
    Extensions
    Name
    Version
    Enabled
    ID
    Ask Toolbar for Firefox
    2.1.0.5
    true
    AVG Safe Search
    9.0.0.783
    true
    {3f963a5b-e555-4543-90e2-c3908898db71}
    Java Console
    6.0.17
    true
    Microsoft .NET Framework Assistant
    1.1
    true
    {20a82645-c095-46ed-80e3-08825760534b}
    BitDefender Antiphishing Toolbar
    2.0
    true
    [email protected]
    Modified Preferences
    Name
    Value
    accessibility.typeaheadfind.flashBar
    0
    browser.places.smartBookmarksVersion
    2
    browser.startup.homepage_override.mstone
    rv:1.9.2.3
    extensions.lastAppVersion
    3.6.3
    general.useragent.extra.microsoftdotnet
    (.NET CLR 3.5.30729)
    network.cookie.prefsMigrated
    true
    places.last_vacuum
    1276351876
    print.print_printer
    HP Photosmart D5300 series
    print.printer_HP_Photosmart_D5300_series.print_bgcolor
    false
    print.printer_HP_Photosmart_D5300_series.print_bgimages
    false
    print.printer_HP_Photosmart_D5300_series.print_command
    print.printer_HP_Photosmart_D5300_series.print_downloadfonts
    false
    print.printer_HP_Photosmart_D5300_series.print_edge_bottom
    0
    print.printer_HP_Photosmart_D5300_series.print_edge_left
    0
    print.printer_HP_Photosmart_D5300_series.print_edge_right
    0
    print.printer_HP_Photosmart_D5300_series.print_edge_top
    0
    print.printer_HP_Photosmart_D5300_series.print_evenpages
    true
    print.printer_HP_Photosmart_D5300_series.print_footercenter
    print.printer_HP_Photosmart_D5300_series.print_footerleft
    &PT
    print.printer_HP_Photosmart_D5300_series.print_footerright
    &D
    print.printer_HP_Photosmart_D5300_series.print_headercenter
    print.printer_HP_Photosmart_D5300_series.print_headerleft
    &T
    print.printer_HP_Photosmart_D5300_series.print_headerright
    &U
    print.printer_HP_Photosmart_D5300_series.print_in_color
    true
    print.printer_HP_Photosmart_D5300_series.print_margin_bottom
    0.5
    print.printer_HP_Photosmart_D5300_series.print_margin_left
    0.5
    print.printer_HP_Photosmart_D5300_series.print_margin_right
    0.5
    print.printer_HP_Photosmart_D5300_series.print_margin_top
    0.5
    print.printer_HP_Photosmart_D5300_series.print_oddpages
    true
    print.printer_HP_Photosmart_D5300_series.print_orientation
    0
    print.printer_HP_Photosmart_D5300_series.print_pagedelay
    500
    print.printer_HP_Photosmart_D5300_series.print_paper_data
    9
    print.printer_HP_Photosmart_D5300_series.print_paper_height
    11.00
    print.printer_HP_Photosmart_D5300_series.print_paper_size_type
    0
    print.printer_HP_Photosmart_D5300_series.print_paper_size_unit
    1
    print.printer_HP_Photosmart_D5300_series.print_paper_width
    8.50
    print.printer_HP_Photosmart_D5300_series.print_reversed
    false
    print.printer_HP_Photosmart_D5300_series.print_scaling
    1.00
    print.printer_HP_Photosmart_D5300_series.print_shrink_to_fit
    true
    print.printer_HP_Photosmart_D5300_series.print_to_file
    false
    print.printer_HP_Photosmart_D5300_series.print_unwriteable_margin_bottom
    0
    print.printer_HP_Photosmart_D5300_series.print_unwriteable_margin_left
    0
    print.printer_HP_Photosmart_D5300_series.print_unwriteable_margin_right
    0
    print.printer_HP_Photosmart_D5300_series.print_unwriteable_margin_top
    0
    privacy.sanitize.migrateFx3Prefs
    true
    security.warn_viewing_mixed
    false
    == Firefox version
    ==
    3.6.3
    == Operating system
    ==
    Windows Vista
    == User Agent
    ==
    Mozilla/5.0 (Windows; U; Windows NT 6.0; en-GB; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3 (.NET CLR 3.5.30729)
    == Plugins installed
    ==
    *-npdivxplayerplugin
    *Default Plug-in
    *Adobe PDF Plug-In For Firefox and Netscape "9.3.2"
    *The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
    *NPRuntime Script Plug-in Library for Java(TM) Deploy
    *6.0.12.732
    *RealPlayer(tm) LiveConnect-Enabled Plug-In
    *RealJukebox Netscape Plugin
    *Shockwave Flash 10.0 r45
    *Adobe Shockwave for Director Netscape plug-in, version 11.5
    *iTunes Detector Plug-in
    *DivX Web Player version 2.0.0.254
    *GEPlugin
    *4.0.50524.0
    *Office Live Update v1.4
    *NPWLPG
    *Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
    *RealPlayer(tm) HTML5VideoShim Plug-In
    *Google Update
    *Next Generation Java Plug-in 1.6.0_20 for Mozilla browsers

    Mark Leary:
    As TXGuy posted above:
    See:
    https://support.mozilla.com/en-US/kb/Unexpected+installation+error+-203+when+installing+add-ons
    http://kb.mozillazine.org/Unable_to_install_themes_or_extensions_-_Firefox#Unexpected_installation_error_-203
    Also see:
    http://support.mozilla.com/en-US/kb/Profiles#How_to_find_your_profile
    http://kb.mozillazine.org/Show_hidden_files_and_folders

  • ITunes 12.1.1 installation errors and resolution (Win 7, 64 bit)

    I am providing all of the installation errors I had experienced
    and all of the methods I had tried until I finally came up with a solution.
    Hopefully the details will help you see if your situation has similarities
    which hopefully will make this post helpful in terms of a solution.
    PART ONE: INSTALLATION ERRORS
    I received the following installation errors
    when attempting to update to 12.1.1
    and later once I uninstalled and attempted to reinstall 12.1.1.
    I used this link for the download:
    http://www.apple.com/itunes/download/?cid=wwa-us-kwg-music-itu
    > itunes 6464setup.exe
    I then tried this link:
    http://support.apple.com/kb/DL1614
    > itunes 12.1.1 64 bit
    Again 6464 in the name.
    After uninstalling the iunes,
    I discovered under add/remove programs:
    apple application support 32 bit
    and apple support update
    I deleted these and restarted the PC.
    I then tried reinstalling a NEW version
    from the second link above.
    Opened download iTunes 6464setup.exe >
    Windows installer> iTunes > welcome to itunes
    > next > installation options > install > user account control
    > yes > next > (error message via pop-up window):
    ERROR MESSAGE ONE
    "An error occurred during installation of assembly Microsoft VC80 CRT Type ="win32",
    version = "8.0.50727.6195".publicKeyToken="1fc8b3b9a1e18e3b"
    processorArchitecture ="amd64".
    Please refer to Help and Support
    for more information.
    HRESULT: 0X80070091"
    > OK > iTunes > Status: Starting services >
    (error message via pop-up window):
    ERROR MESSAGE 2
    "Service 'Apple Mobile Device Service' (Apple Mobile Device Service)
    failed to start. Verify that you have sufficient permission to start system services"
    SIDE NOTE
    There was a USB cable connected to the PC to charge the iPhone,
    but the iPhone was not connected. I detached the USB cable from the PC in case it's relevant.
    (I did not reattach the USB cable until I finally got a copy of itunes to install. You will see later in this post below.).
    I then clicked Retry.
    ERROR MESSAGE 2 AGAIN
    I received the identical 'Apple Mobile Device Service' error as above.
    I then clicked Ignore.
    iTunes > Status
    > User Account Control pop-up window)
    > Do you want to allow to install Apple iTunes>
    Yes >
    > Congratulations > Finish
    > (iTunes pop-up error window):
    > iTunes Helper
    ERROR MESSAGE 3
    a)
    "Apple Application Support was not found.
    Apple Application Support is required to run iTunes.
    Please uninstall iTunes and install iTunes again.
    Error 2 "
    > (iTunes pop-up error window)
    > iTunes
    b)
    "Apple Application Support was not found.
    Apple Application Support is required to run iTunes.
    Please uninstall iTunes and install iTunes again.
    Error 2 (Windows Error 2)"
    > OK > OK
    ERROR MESSAGE 4
    I received all of these errors above
    when I had tried a fresh install before returning to the forum to search for answers.
    When I had first tried a fresh install, I didn't get as far as the Congrats.
    I only got as far as the first and second error listed above
    ("An error occurred during installation of assembly Microsoft VC80 CRT Type ="win32"...
    AND Service 'Apple Mobile Device Service' (Apple Mobile Device Service").
    Clicked on iTunes icon on desktop
    ERROR MESSAGE 5
    I receive the (iTunes pop-up error message window)
    error 2 windows error 2 (identical to what's listed listed under 3b).
    PART 2 - INSTALLATION RESOLUTION
    The issue finally is resolved.
    HERE IT IS!!!
    1) Uninstall iTunes
    2) check remaining Apple programs
    (click control panel > programs > uninstall)
    > check the listed Apple programs
    Apple Application Support 32 bit,
    Apple Mobile Device Support,
    Apple Software Update,
    Bonjour
    3) Locate and save the correct file version of iTunes for your OS and System.
    In my case, it's Win 7.
    You must check for the System Type.
    Computer > right click to properties > system type.
    In my case its 64 bit.
    The 32 bit installer is named iTunesSetup.exe,
    while the 64 bit installer is named iTunes64Setup.exe.
    I learned that some folks had experienced issues with
    the 64 bit installer on the Apple site whether it's
    because they had downloaded the 32 bit
    when they needed the 64 and therefore
    couldn't complete the install or in my case,
    what appears to perhaps be a corrupted file that stated 6464 in the .exe file name.
    This lead me to believe that finding the file with the correct file name and
    correct file size to prove it authentic for that version would likely be part of
    the solution if not the solution. File Hippo is one suggested means to locate the file.
    I locate the iTunes download "iTunes64Setup.exe" that matched the size of the file
    to a valid copy of that version of ITunes and I set it aside.
    4) I then made sure that all old copies
    and remnants of iTunes and Apple software
    has been uninstalled by checking add/remove.
    Then C: program files
    and then C: program files (x86),
    then running CC Cleaner,
    then cleaning the registry using CC Cleaner
    and then checking Tools under CC Cleaner.
    ***I discovered under Tools that there were remaining Apple files listed
    after the uninstall of iTunes and other files had taken place under iTunes***
    I visit tools under CC Cleaner and deleted the remaining Apple files
    including Apple Application Support, Mobile Device Support, and Bonjour,
    ***but I leave the Apple Software Update folder as is, in tact***
    under C: Program files (x86) and Tools of CC Cleaner and under Add/Remove.
    5) I restart the computer, install the new copy of iTunes 12.1.1 (64 bit),
    iTunes64Setup.exe, and it installed with zero errors.
    Hope someone will find this useful. Good luck.

    Try the "for older video cards" version.
    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
    The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
    Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
    tt2

  • Photosmart printer -all-in-one 5520 and windows 8.1 - INSTALLATION ERROR

    I have a photosmart printer - model: all-in-one 5520; code number HPC57CC4  and my operating system is windows 8.1.
    I had problems with the scan function and so I decided to disinstal the printer (from the Control Panel) and I even cancelled  the HP folders.
    Then I tried to reinstal the printer with the original CD but I got the message: INSTALLATION ERROR - DRIVER PACKAGE INSTALL GIVES THE ERROR -536870329 FOR THE PACKAGE  C:\Program Files\HP\HP Photosmart 5520 series\DriverStore\Pipeline\hpvpl09.inf   (that's the translation from Italian)
    I have tried endless times to install with the online software from the HP assistance (hppsdr.exe, hppiw.exe, ps5520_1315-1.exe, hpscan and doctor) but I always get the above error message, the system recognizes my printer, but gives the error message few seconds after starting installing it.
    If i use the printer from other PCs it's ok, I've also tried both in the wireless modality and with the USB cable but the result is the same: no installation!
    thanks in advance fot your help.
    denise

    Hi @denig,
    Welcome to the HP Forums!
    I noticed that you are having trouble installing your HP Photosmart 5520 on Windows 8.1. I am happy to help you with this installation issue!
    Please try the following solutions:
    Uninstall the software. Uninstalling the Printer Software. (In case any was partially installed).  
    Clean boot the computer. How to perform a clean boot in Windows.
    Make sure no antivirus programs are running. Turn Windows Defender on or off.
    Make sure the firewall is disabled. Disabling the computer's firewall on a Windows 8 or Windows 8.1 computer.
    Re-install using the HP Printer Install Wizard for Windows.
    Hope this helps you resolve your issue, and have a good day!
    RnRMusicMan
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to say “Thanks” for helping!

  • Installation error in invoking target 'agent nmhs'

    Dear All,
    I am new to this forum and I would like to inquire about the reasons behind a specific installation error of Oracle 11gR2 on Fedora 13 and the way to fix it. The error led to a weired behavior for the EM. I am going to explain everything precisely to flap the correspondence time so please please please bare with me.
    I have followed precisely all the pre-requisites for preparing the installation environment (Fedora 13 Linux OS) by following the instructions in the manual that comes on the source installation Disk-1of Oracle 11g R2, like assigning the environment variables, setting kernel parameters, installation of all the required and necessary packages, creating the necessary directories and changing the owner ship, in addition to creation the user 'oracle' and the necessary groups. This installation ends up with a successful working database that can be accessed using sqlplus locally and remotely from another machine. My EM also worked but for a limited period of time for only about 10 to 15 min then after that I cannot access it due to a problem in the agent background process or daemon that is resulted from the error happened during the installation, and need to restart my machine. Here is what happened.
    My installation is a stand alone database (database control / console database). Everything went smoothly during the installation except the following error that I couldn't get rid of or fix it, and I just continued the installation by clicking on the continue button of the OUI alert window. The error message on the alert window is:
    Error in invoking target 'agent nmhs' of makefile '/u01/app/oracle/product/11.2.0/dbhome_1/sysman/lib/ins_emagent.mk'. See '/u01/app/oraInventory/logs/installActions2010-06-24_03-22-15PM.log' for details.
    and here is the contenets (error part) of the installActions2010-06-24_03-22-15PM.log file
    INFO: /usr/bin/ld: /u01/app/oracle/product/carried(nmectlt.o): undefined reference to symbol 'B_DestroyKeyObject'
    */usr/bin/ld: note: 'B_DestroyKeyObject' is defined in DSO /u01/app/oracle/product/11.2.0/dbhome_1/lib/libnnz11.so so try adding it to the linker command line*
    */u01/app/oracle/product/11.2.0/dbhome_1/lib/libnnz11.so: could not read symbols: Invalid operation*
    INFO: collect2: ld returned 1 exit status
    *INFO: make[1]: --- [u01/app/oracle/product/carried] Error 1*
    INFO: make[1]: Leaving directory `/u01/app/oracle/product/carried'
    *INFO: make: --- [emdctl] Error 2*
    INFO: End output from spawned process.
    INFO: ----------------------------------
    INFO: Exception thrown from action: make
    Exception Name: MakefileException
    Exception String: Error in invoking target 'agent nmhs' of makefile '/u01/app/oracle/product/11.2.0/dbhome_1/sysman/lib/ins_emagent.mk'. See '/u01/app/oraInventory/logs/installActions2010-06-24_03-22-15PM.log' for details.
    Exception Severity: 1
    INFO: Calling Action unixActions10.2.0.3.0 ; make
    registerOnly = false
    installMakePath = /usr/bin/make
    installMakeFileName = /u01/app/oracle/product/11.2.0/dbhome_1/rdbms/lib/ins_rdbms.mk
    installTarget = all_no_orcl
    undoMakeFileName =
    installArguments = ORACLE_HOME=/u01/app/oracle/product/11.2.0/dbhome_1
    logFile = /u01/app/oracle/product/11.2.0/dbhome_1/install/make.log
    undoTarget =
    progMsg = Linking RDBMS Executables
    After all the above, I am going to explain here how this error affected the EM. Here is the output of starting the dbconsole:
    $ emctl start dbconsole
    Oracle Enterprise Manager 11g Database Control Release 11.2.0.1.0
    Copyright (c) 1996, 2009 Oracle Corporation. All rights reserved.
    http://bassam-desktop:1158/em/console/aboutApplication
    Starting Oracle Enterprise Manager 11g Database Control .... started.
    Logs are generated in directory /u01/app/oracle/product/carried-desktop_orcl/sysman/log
    and here is the output of the status of the dbconsole
    $ emctl status dbconsole
    Oracle Enterprise Manager 11g Database Control Release 11.2.0.1.0
    Copyright (c) 1996, 2009 Oracle Corporation. All rights reserved.
    http://bassam-desktop:1158/em/console/aboutApplication
    EM Daemon is not running.
    Logs are generated in directory /u01/app/oracle/product/carried-desktop_orcl/sysman/log
    notice the EM Daemon (agent background process) is not running
    Becuase of this error, the actual status of the database is not shown up in the EM. For example, if I try to startup my database through the EM, it starts successfully, but its status will not be shown, same thing happens for the listener. Clicking the View Details link in the EM after starting up the database shows up the following:
    SQL*Plus: Release 11.2.0.1.0 Production on Sat Jun 26 03:43:36 2010
    Copyright (c) 1982, 2009, Oracle. All rights reserved.
    SQL> Connected to an idle instance.
    SQL> SQL> ORACLE instance started.
    Total System Global Area 1489829888 bytes
    Fixed Size          1336624 bytes
    Variable Size          922749648 bytes
    Database Buffers     553648128 bytes
    Redo Buffers          12095488 bytes
    Database mounted.
    Database opened.
    SQL> Disconnected from Oracle Database 11g Enterprise Edition Release 11.2.0.1.0 - Production
    With the Partitioning, OLAP, Data Mining and Real Application Testing options
    Oracle Enterprise Manager 11g Database Control Release 11.2.0.1.0
    Copyright (c) 1996, 2009 Oracle Corporation. All rights reserved.
    Agent is Not Running
    again notice the last line of the message Agent is not running.
    After all the above, I beleive that the installation error is the cause of all that. I would appreciate it if you could help me solving this problem. Thanks.
    Bassam A. Al-Khaffaf

    Hi,
    I have successfully installed Oracle 11g R2 after some manual intervention to solve this linker error.
    The linker error actually gave the useful hint to solve this problem:
    INFO: /usr/bin/ld: /home/akos/app/akos/product/11.2.0/dbhome_1/sysman/lib//libnmectl.a(nmectlt.o): undefined reference to symbol 'B_DestroyKeyObject'
    /usr/bin/ld: note: 'B_DestroyKeyObject' is defined in DSO /home/akos/app/akos/product/11.2.0/dbhome_1/lib/libnnz11.so so try adding it to the linker command line
    /home/akos/app/akos/product/11.2.0/dbhome_1/lib/libnnz11.so: could not read symbols: Invalid operation
    collect2: ld returned 1 exit status
    This means that the gcc linker phase lacked an option for "-lnnz11". I run "make agent nmhs" manually,
    so the last command that gave an error can be copy&pasted to the command line. Adding "-lnnz11"
    after "-lcore11" to the command made it run successfully, and also re-running "make agent nmhs"
    on the command line didn't fail now. Then I chose the "Retry" button in the installer GUI and it proceeded.
    This change in the Fedora 13 linker was announced at
    http://docs.fedoraproject.org/en-US/Fedora/13/html/Release_Notes/sect-Release_Notes-The_GCC_Compiler_Collection.html
    In Fedora 12 and earlier it was allowed to an app with library A and the app was able to use symbols
    from every other libraries (B, C, ...) that library A was linked with. In Fedora 13 this is not allowed anymore,
    your app needs to be linked explicitely with library B, C, etc.
    Later, there was another problem with SELinux not allowing text relocation in .../product/11.2.0/dbhome_1/lib/libclntsh.so.11.1
    which was solved by running:
    chcon -t textrel_shlib_t '.../product/11.2.0/dbhome_1/lib/libclntsh.so.11.1'
    and re-running configuration of "Oracle Net Configuration Assistant". This allows keeping SELinux on.
    After that, installation and setup of the first database succeeded on Fedora 13.

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