NYC Board of Ed exchange server & iPhone 4

I am unable to get my iphone to send email thru the NYC BOE Exchange server. It receives email perfectly but does not send from this account.
email address: [email protected]
Server: mail.nycboe.net
Domain: central
Username: username
password: password
Use SSL :yes
S/MIME: Off
What am I missing? I tried https://mail.nycboe.net but it also did not allow to send email.
iPhone 4

Sending should be automatic with Exchange. Try deleting the account, rebooting the phone, and adding it back.
I hear you on IT support. NYC BOE is one of my consulting clients. But not the Exchange support group.

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Unable to connect to an Exchange Server iPhone 5

While I am able to go through the setup and get no errors, when I actually try to get mail it shows "Connot get mail, the connection to the server failed".
I am on my companies wifi. this is the first new iphone 5 i have tried to setup. All previous models are working fine.
Suggestions?
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Bill S.

OK,
So here is the latest: ANY iPhone 5 (tried four different phones so far) on Verizon is not working on Exchange at my office.
HOWEVER, any AT&T iPhone 5 WILL (three added with no issues!) work with the same settings!
WHY is there a difference!?
At a total loss here...
Edit: I'll add that when putting in the Exchange settings, all went well and each setting had a green check next to it at the end.
However, when trying to access the mail, the error is: cannot get mail. The connection to the server failed.
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Can I sync my iPhone calendar with exchange server AND ical on my mac ?

I have been happily using my iPhone synced with my Macbook over usb via iTunes.
I have contacts and iCal syncing. I have a number of 'calendars' set up in iCal which allow me to view separate aspects of home and work but they all exist within iCal. iPhone just treats these as colour coded appointments (different colour for each ical calendar)
I really like this set up.
However, I just changed jobs to a firm where they have a hosted outlook exchange set up and I need to use the exchange calendar for work appointments and showing my availability.
I have managed to setup my iPhone to work with the Exchange server for email as well as in apple Mail on my mac. This has all worked fine. However, I hesitated when iPhone asked if i wanted to sync my contacts and calendar. I said no as I was unsure if my private calendar/contacts would be uploaded to the public work area.
In fact it seems that this is the least of my worries:
As I have read on apple support for iPhone:
"Note that after configuring an Exchange ActiveSync account, all existing contact and calendar information on the iPhone or iPod touch is overwritten. Additionally, iTunes no longer syncs contacts and calendars with your desktop computer. You can still sync your iPhone or iPod touch wirelessly with MobileMe services."
So I am really pleased that I didn't let it sync those and wipe out my personal data if that is really true.
But now I am unsure how best to enable myself to view and update the work calendar on exchange.
Also it would be nice to see work contacts on my iPhone.
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- also in Contacts on the iPhone I have a new group that has been created with the name of my Exchange account. The group appears to be blank when you go into it on the phone, but you can type in the search box and get contact details from the server just fine.
This seems workable for now for my purposes, although updating contacts is not going to be possible that way.
I'd like more info on that if poss but more importantly..
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- Unlike contacts, I can't see how I can view or search or create an appointment in my Exchange calendar on the iPhone
What is the best solution to this problem - I presume lots of people face the same dilemma. My initial research suggests that there are multiple ways round this but all of them look like workarounds with various disavantages.
Questions are
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- Is it really true that I have to choose between syncing Exchange with work server OR syncing iCal with personal Macbook?
- What is the best work around for this?
At the moment I am seriously considering getting a separate iPhone for work and have that sync with Exchange fully although that seems a bit drastic and does not solve the problem of seeing work and home appointments on the same calendar.

Can't I just set up Exchange as one of my calendars in ical?
Only if you're running Snow Leopard and your employer will allow access (different than iPhone/mobile device access, so most likely not), but not needed - keep reading.
Is it really true that I have to choose between syncing Exchange with work server OR syncing iCal with personal Macbook?
No. It was true, but with the v3.0 software that changed - you can now sync your Exchange contacts and calendar over the air, and your Address Book and iCal via iTunes over the docking cable.
What is the best work around for this?
None needed. When you set up the exchange account, and choose to turn on syncing of contacts and calendars, you will be prompted to remove all other data, or keep it on the iPhone. Choose the keep option. Note that in that case, your personal data will not be uploaded to the Exchange server - the iPhone keeps them separate (although you can choose to view them in a merged fashion).
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wcadesign wrote:
Below is the explanation my tech support gave me:
I wanted to reach out to you to update you with your iPhone working on the peacock exchange. After spending considerable time with both AT&T and Macintosh, getting the phone to operate with exchange as easy as Macintosh advertises, has ended in a failure. Your phone device itself, is properly updated and has all the correct settings. Where the problem lies for you is on the Microsoft server end. This is where the server will have to have additional software and updates installed which would effect and change the peacock network environment. This can be potentially accomplished, however it will need to be evaluated for the additional costs and potential risks to the server and environment. That’s why BlackBerry is so popular with business networks, because it does not affect the Microsoft Exchange mail services in any shape or form. Blackberry runs on its own server service which acts as the bridge to communicate with the Microsoft service.
Actually Blackberry has two options, one where they pull from your server and then push it to your phone as described. Alternatively you can install their software on your server to relay. Both require additional services, software and fees. Instead the iPhone uses the ActiveSync included in the Exchange server, which is the same protocol used to communicate with Windows Mobile based devices.
AT&T was very helpful and tried everything they could to aid us. Macintosh on the other hand, was not very helpful. After a few unsuccessful attempts, Macintosh just came out and said that they do not support 3rd party software (i.e Microsoft Products). You can give Macintosh a try, and see if you end with better results.
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Hope this helps,
Nathan C.

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Hi SBuchan,
I have an open case with Microsoft about it. It is an issue with ActiveSync in Exchange 2007 that sends the hidden objects. Microsoft tried to resolve this in Exchange 2010 by sending a delete message after sending the hidden objects to remove them from the device. Am awaiting to see if they will approve a design change to Exchange 2007 ActiveSync to prevent the synching of hidden objects.

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Hi,
I recently left my old job to start a new one. I have my iPhone setup to syncronize all my emails, contacts and calendars with my old companys Exchange server.
My account on their Exchange server has now been disabled and I no longer have access to my old work PC to export my contacts as a PST.
How can I get my contacts of my iPhone (must be cached I guess) onto my PC so that I can add them onto my local copy of Outlook and then setup my iPhone to syncronize from my personal laptop?
Best Regards
Fredrik

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NYC Board of Ed exchange server & iPhone 4

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