O and Alt Button Stick

My "o" letter button just started sticking or something.  when I type anything with an "o" I automatically get 2 o's or sometimes a capital o like it is scrolling through the cases from little to big.  Also, when I type the "i" button it automatically types "io".  I've tried using the "air gun" to clean the keyboard but no luck. 
My Alt button has had issues for some time.  I will be typing an email/text with punctuation so I hit Alt + punctuation and then when I start typing letters I realize it's stuck in punctuation mode and is typing symbols.  I have to erase what I've typed, hit alt again to get back to letters.
These issues completely defeat the reason for the blackberry - the keyboard!  Any advice will be appreciated.

allibill74 wrote:
These issues completely defeat the reason for the blackberry - the keyboard!  Any advice will be appreciated.
If you follow the advice of the other user Ereeamazing to wipe, reload, etc., you are likely to fry your device even worse.
It sounds like what I have seen multiple times on a device with moisture damage.
Even sitting on a bathroom counter during a hot steamy shower or bath, a steamy kitchen or gym locker, can cause keyboard and trackball problems UNTIL properly dried out. It really is more common than you think.
1. Remove the battery immediately!! Do not attempt to turn on your BlackBerry.
2. Let the device dry in a warm, dry place for 3 to 5 days* (see below)
3. DO NOT "check it each day" by placing the battery in. Leave it be to dry completely. This takes time. Replacing the battery to check it can only damage it more (moisture + electrical current = disaster).
4. If the device is warm after the drying period, allow it to cool to room temperature before placing the battery back in.
Suggestions on drying your BlackBerry in a warm place (open, with the battery out):
*Place the BB in a container of dry UNcooked rice, and then you might also place it in any of the locations mentioned below.
*On top of any dry heat emitting electronic component: TV cabinet or CRT, LCD, cable TV/Satellite converter box or plasma monitor
*On the dashboard of your car on a sunny day
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code

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