O2 iPhone (UK) doesn't join phone network -- A REMEDY

Bought a new iPhone in the UK yesterday. Setup fine; it just wouldn't join the mobile phone network.
Tried turning the flight mode off and on -- no change.
Remedy: Go Settings--General--Reset--Reset All Settings.
Now works a treat. Hope this post helps anyone else with a similar problem.

Do the following in the order specified:
1. Power your phone off, wait ~30 seconds, then power it back on. If no change, proceed:
2. Reset your phone: Press the sleep/wake button & home button at the same time, keep pressing until you see the Apple logo, then release(ignore the slide to power off). If no change, proceed:
3. Settings>General>Reset>Reset Network Settings.
If no change after the above, post back.

Similar Messages

My i phone 4s ios 7 doesn't join the network

my i phone 4s ios 7 doesn't join the network

Well, for the time being (I mean, if Apple does not go back to the bolt/plug icons) if the device shows 100% then it's fully charged.
But feel free to let Apple know that you want it in http://www.apple.com/feedback

WI-Fi problem IPhone 3G (Unable to join the network XY)

Hi, I bought a 3G Iphone 8Gb, It came with firmware 2.2 ...
When I try to access Wi-Fi I got this error : "Unable to join the network XY"
I updated to 2.2.1 and the error continues...
Tried to restore network settings, and nothing...
ps.: My friend with other Iphone 3G can access the same Wi-Fi network...
Help?

It may be that the battery is the issue. I am having the same problems - unable to log in to my WIFI at home, which I have never had an issue with until yesterday, when I started getting the "Unable to access XXX network".
I have tried everything including full iphone restore and router factory restore, but nothing. I did note that after having the phone switched off overnight, I was able to access my wireless network for about fifteen minutes then it just dropped the connection and now I am back to no access whatsoever.
Take a read here:
http://www.applesource.com.au/iphone/soa/iPhone-Wi-Fi-failures-caused-by-battery -heat-/0,2000070787,339295984,00.htm
It is one of many internet postings on this issue and would make sense of the posting above mine..
I'm going to try reverting to 2.2.0 - people such as Leo Laporte on Macbreak Weekly have been complaining of battery issues since upgrading to 2.2.1

New modem, now my iPhone 4 can't join wifi network

Can anyone help? My Verizon modem died, and I received the new modem today from Verizon. I plugged it in, and was able to get my laptop to connect to wifi with no problem, but my iPhone 4 will not connect. I select the network, enter the password, and it says "Unable to join the network." I've tried turning the phone off and back on, and turned off the modem, unplugged it (power cord and phone line), plugged it back in and turned it back on, and still no luck. Any ideas?

Hello emilyah9!
Let's get that device connected to your Wifi signal! You have already done what I would have suggested first, which is reset the router. You've also already powered the device off and on. Please reset the network settings on your device to see if that gets this resolved. Here is the link: http://vz.to/100ziru
Lastly, please try turning off the Wifi on your iPhone 4, then turn it back on and try to connect.
Keep me posted, thanks!
ChristinaB_VZW
VZW Support
Follow us on Twitter @VZWSupport

When i try making a conference call on my iphone it doesn't join the two calls and one is always on hold. how do i solve this? (I am on T-moile UK network)

what could be wrong with my phone? I have tried so many times but have never been able to make a conference call

You need to sync your apps. Go to the app stab and select sync apps, then selct all of the apps you want on your ipod.
You cannot delete the apps or itunes store. They are likely on another page, in a folder in you have restrictions set. Check all of these.
If all else fails, then reset the homescreen layout.
All of this is covered in the manual.

If iPhone 6+ doesn't see WiFi network after iOS 8.3 upgrade, restart router and iPhone

PROBLEM: After upgrading my iPhone 6+ to iOS 8.3, the iPhone initially would not "see" the presence of my Apple Airport WiFi network.
This was bizarre because the credentials were saved on the iPhone, the WiFi network had been continuously up, my Mac Air remained continuously logged in to the Airport WiFi, and the iPhone was able to see other WiFi networks I didn't wish to connect to such as xfinity's and the neighbor's. Just not mine.
Manually entering the network name and password had no effect.
SOLUTION: Restart the Airport WiFi router. Then restart the iPhone 6+. Now the iPhone 6+ sees and connects to the WiFi network automatically as usual.
Hope this helps some folks!

I Apologize for the long overdue reply. If your using a pc with your iPhone it is a common problem i noticed since i had iPhone 3GS, although it can occasionally happen with mac but you if backed the phone with the issue will get the same issue you had since it will be in the backup it backups software on phone as well you see.

IPhone 3GS, doesn't find any network after updating to iOS 4.1

I recently updated my iPhone 3GS, and now I can't find any network. This really bothers me as I need a phone. How can I fix this?

Do the following in the order specified:
1. Power your phone off, wait ~30 seconds, then power it back on. If no change, proceed:
2. Reset your phone: Press the sleep/wake button & home button at the same time, keep pressing until you see the Apple logo, then release(ignore the slide to power off). If no change, proceed:
3. Settings>General>Reset>Reset Network Settings.
If no change after the above, post back.

New iphone. Trying to join family network with correct password. Says unable to join

I have a new iPhone. I am trying to join my wireless network with the correct password. I get the error message "Unable to join...". My network is fine, because my itouch works OK. Any hints?

Hi jrzldy,
Here are some troubleshooting tips that may help to resolve your issue:
http://support.apple.com/kb/TS1398
Cheers,
GB

IPhone 5s Unable to join home network but joins other networks?

As in the question above, I just got a brand new iPhone 5s that worked perfectly with my home wi-fi for about 5 hours untill it suddenly decided it didn't enjoy being connected to it and immediatly broke the connection. after that I tried getting it to connect - even resetting network setting and restarting both device and router- but still the same message comes up "Unable to connect to 'Network'". I would really love some help on how I can fix this besides going to genius bar or something like that since there aren't any in my country. and I doubt the place I bought it from would give me a refund or replace it. Keep in mind that it still connects to other networks. It's just my home network that it's having problems with. Also, other devices in my house are working just fine with the home network.

If your device is connecting with other wifi devices other than that of your home local wifi/router you need to be thinking strongly about what is going on with the device that you aren't connecting with. How far in distance are you from the wifi at your residence? How old is the router you're using at home? After resetting your network settings have you ensure you took the time to reset the password from your mobile device to match that of your home routers password? If your device is working elsewhere just fine and not at home you may want to start your troubleshooting more towards the router rather than the mobile device.

TS1398 Iphone 5 Unable to join known network. Tried everything suggested here. iPad connects fine.

Ive tried all of the fixes posted to no effect. Anyone have a different solution

If your device is connecting with other wifi devices other than that of your home local wifi/router you need to be thinking strongly about what is going on with the device that you aren't connecting with. How far in distance are you from the wifi at your residence? How old is the router you're using at home? After resetting your network settings have you ensure you took the time to reset the password from your mobile device to match that of your home routers password? If your device is working elsewhere just fine and not at home you may want to start your troubleshooting more towards the router rather than the mobile device.

HT4623 I updated my iPhone and now my wifi doesn't give me the option to join a network

After updating my iPhone, my wifi option won't open up
To let me join a network.

Read the second half of the article you linked

IPhone 5s doesn't ring and goes directly to voice mail. Do not disturb is disabled. Have reset network settings and did a hard reset. What am I missing?

iPhone 5s doesn't ring and goes directly to voice mail. Do not disturb is disabled. Have reset network settings and did a hard reset. What am I missing?

Call your phone carrier - that's a problem for them to resolve.

My iphone 4 doesn´t connect thorugh Wi-Fi, apple replaced my phone for a new one and it has the same problem. I have an ipod and it doesn´t have this problem. Does any one know what to do?? Thanks

My iphone 4 doesn´t connect through Wi-Fi, Apple replaced my phone for a new one, but the new one has the same problem. I have an ipod third generation and it doesn´t have this problem. Having compared both working at the same time, the iphone alsways lags behind or doesn´t even connect to the internet via Wi-Fi. Does any one know what to do?? Thanks

Have you ever checked to see if there is an update for your router? If yes, then power off router. Then on iPhone go into settings and do a reset network settings. Power router back on, and try connecting phone to router.

TS1398 when i update my software to 6.1.3(10B329)to I phone 4s the wifi is not working and not auto join the network that i have already connected to

when i update my software to 6.1.3(10B329)to I phone 4s the wifi is not working and not auto join the network that i have already connected to

First, grow up. Just because YOUR phone isn't working, doesn't mean Apple put out bad software. I've not had any difficulty, nor has anyone else I know. And just how is Apple risking lives with Bluetooth kits not working? It's YOUR decision to talk on the phone or text and drive. Not Apple's.
We're users here, volunteering our time to help others. Posts like yours, which are whiny and ranting, simply means we're likely to ignore you and not provide you with any help. Not to mention, it makes you look absolutely foolish.
Further making you look foolish is the fact that you haven't even asked a technical support question, nor have you provided anyone here with any troubleshooting steps you might have taken, including those recommended in the user guide.
Good luck getting help.
GDG

IPhone 5 wi-fi "unable to join the network"

My new iPhone 5 is my first iPhone and I've had it about a week. I'm still in the process of setting it up but cannot connect to my home (secured) wi-fi. I've been reading other Apple forums and Google suggestions and it appears this is a known Apple issue? My phone came with iOS 6 installed so I have no update available. I've turned off my router and shut off my phone, rebooting both but I still get an error message when entering our wi-fi password: "unable to join the network". I've turned off cellular and re-tried wi-fi to no avail. I am NOT impressed with my first Apple product. What a hassle. Does anyone have any other suggestions to try or am I stuck waiting months for an Apple fix?

There are a couple of things that you can try. First, try disabling the security on your wifi network and see if the phone will connect. Check the type of security you are using. Some have reported the iPhone reacts differently to some wifi security. Check to see if there is a firmware update to the router. This is usually the biggest culprit of the bunch. Once routers have been updated and restarted, troubles disappear.

O2 iPhone (UK) doesn't join phone network -- A REMEDY

Similar Messages

Maybe you are looking for