O2 Pre SOS Only problem - 1 sim 2 pre's.
Hi there,
Im looking for some help if anyone has any idea whats going on! I've had a Pre from O2 in the UK since launch and havent had any problems with it, love it. I bought one from a classified ad which was also an O2 UK pre. I got this home and popped my sim card in it to get it setup and created a profile for the mrs and the phone started up and had a 3g connection and a phone signal but i couldnt make calls, it would just fail saying "unable to connect" immediately but 3g seemed ok as this was needed to create profile.... taken sim out and popped back into my pre, works fine calls and 3g.... swapped back into other pre and all that gets is SOS Only in the top corner, no data or phone connection at all....tried jamming some paper in sim catch to make sure sim was making contact correctly, no change, went into phone options and switched carrier from auto to o2 and then others and back, no change... i tried prett much every combination of these settings and no change but as soon as sim back in my pre it works fine.... tried erasing everything on new one and going through profile part again but now even after reset the phones doesnt even have 3g connection so im just stuck with it doing nothing....
Has anyone got any ideas on this, it's obviously not the sim as thats fine on my Pre.... I would welcome any suggestions as have paid around £300 for this handset and would ove to get it running...
NB - this seemed the most appropriate place to post this thread, if not then I apologise and request it to be moved.
Thanks,
Post relates to: Pre p100ueu (O2)
I'm actually having a similar problem - I got a hold of an O2 Pre from CEX, with the plan being to use my O2 Pay & Go sim in it. So I got the phone and plugged my sim in, and tried to register a profile, and got the "not connected error". I plugged the phone in to my laptop and use WebOS Doctor to flash the phone to 1.3.1, and that didnt help. I could try and set up the APN manually, but I was just given an "invalid access point settings" error.
So, this morning, I popped a friend's O2 contract sim in to my Pre, and it proceded to go through registration without a hitch. Great... I can use the phone now! The only problem is, when I put my Pay & Go sim back in, it still refused to work (despite the fact that it showed the O2 network in the status bar at the top of the phone, and that it had signal). No calls would connect (not even emergency calls.. I checked just in case). I tried manual settings to no avail, and then I tried using the (working) wifi connection to update to 1.3.5.2. Now the phone won't even connect to the network. Once again I have tried manual settings, and it shows the O2 network (along with Orange, T-Mobile etc), but will not connect to it. The status bar says "SOS Only", but once again, even that does not work.
To confirm, the SIM works perfectly well in my Nokia E71. I've flashed the phone to different software versions, done full erases etc.
Could it be that somehow O2 have managed to lock the phone down to Contract sims? Its certainly not a true sim-lock, because I tried, out of interest, inserting an Orange PAYG sim into the phone, and that said "Check Sim", which is different to the behaviour I have now.
I don't want to have to admit defeat and take the phone back as unusable... But I'm struggling to see any option at the moment.
Thanks for any help anyone can give.
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SOS Only on iPhone 4 - Optus Australia
Hey all. Is anyone else having problems with their iphone displaying 'SOS Only' in the carrier field? Ever since I installed iOS 5.0.1 and turn my phone on, I get the 'SMS Only' status. If 'Locked SIM' does pop up, I enter my PIN and it says 'unlocking' but goes no further. Whilst it displayes 'unlocking' the status flashes between 'SOS Only' and 'Locked SIM'. I have tried removing and re-inserting the SIM, and doing a hard reset to no avail. I will try restoring the software and see if that works.
Message was edited by: ozuteThis symptom sounds like your phone had originally been locked to a carrier and unlocked by "unauthorized" means. If this is the case there's no solution that you can get in an Apple hosted forum.
If you are sure the phone is either officially unlocked by Apple or the carrier you are using it with contact the carrier for a new SIM.
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New IPhone 4s under 4 weeks old purchased from local Telstra shop.
Updated about 2 weeks ago to an Apple general software update.
Over the past few days the phone gives a message either SOS only or no Sim card located.
After removing the sim card and reinserting it the phone works again but then without warning or any particular circumstances gives no Si card or SOS only message agian. Receptiion is fine as other mobile phones work on the same Telstra network.
I have removed and reinserted the sim card about 6 times now and wonder if there is a hardware fault or if there is someway to reset the software if its a software problem.
Please advise.Hi and welcome to the forums!
Read the attached link regarding possible reasons for the SOS code. I would take the steps one at a time.
I also would suggest reading the link on using a previously owned device.
Best of luck let us know how it goes.
Thanks,
Bifocals
KB03448 Network status indicator shows "SOS" on the BlackBerry smartphone
KB05099 Steps to take before selling or after buying a previously owned BlackBerry smartphone
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure. -
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My phone now only shows "SOS Only". I've been reading many threads related to this issue, and tried lots of methods to solve the problem, but so far no luck.
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