O2 SIM CARD NOT RECOGNISED IN UK IPHONE?!
My IPhone is stuck on the 'plug into itunes' screen. I cannot turn it off and it will not restore because it says the O2 sim inside in not compatible.
I have tried other O2 sim cards.
Just happened to me too.
***?
Similar Messages
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Sim Card not recognised carrier help!!!!
I have an iPhone from Apple as a replacement for my o2 iphone 3GS as there was an error with the silent button.
I was using it fine and then yesterday I turned the phone on and found the connect to itunes logo.
After connecting to itunes it is telling me that my sim card is not an official carrier for that phone???
Any help would be greatly appreciated!
As you could imagine i'm very confused.
CheersThanks for the reply, I'm in the UK but my only mind boggle is that I was able to walk out of the Apple store 3weeks ago after a member of staff swapped the sim cards for me with an iPhone working on the O2 network but suddenly wake up to an iPhone that will now only accept orange???
How can this happen? Surely I need to get it back to apple in London? -
Sim card not supported after unlock iphone 5c
iphone 5c, 12.7 GB, version 8.1.1, after unlocking when i connect it to itunes w/ other sim, sim card not supported error registered,. i check it to IMEI and its unlock, but why icant use it? I try to restore to itunes and erase my iphone nothing works, what can i do?
How was the phone unlocked? Was it unlocked by your previous carrier? The only way to unlock your phone is to have your previous carrier unlock it for you.
If you phone was unlocked in any other way, this constitutes hacking or jailbreaking and your phone will not work with another sim card.
Get the phone unlocked properly by your carrier and there is no reason why it should not work. -
Quite simply as described above. Upgraded to 7.0.2 this afternoon. All was fine until I restarted phone in a place where I know mobile coverage is weak. Since then I've been unable to connect to my mobile network, my sim card doesn't seem to be recognised by my iPhone 5 and I can't return to a previously reliable configuration because I can't switch off Find My iPhone from the device. Help!!
You can leave feedback for Apple at the link below regarding your displeasure with iOS 7
http://www.apple.com/feedback/ -
Sim Card Not Supported - Brand New iPhone 3GS
Hi Guys!
I won an iPhone in a competition and have just put my O2 sim card (that was previously in my iPhone 3G) in and when trying to activate it, I am getting an error from iTunes saying...
The sim card inserted in this iPhone does not appear to be supported.
Here is a screenshot... http://twitpic.com/1uvazb
Any advice?Okay, so I have found out that it was supposed to be on Orange. Is there any way that I can get it across to O2, legally? I don't want to mess around with Jailbreaking etc.
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I have a DM*******FJ3 iPad
I put a SIM card in it and it worked beautifully
I went away the sim does not work abroad and updated the management programme while away
When I came back the sim wouldn't work and when rebooted after update an error message no SIM appeared and it has been there since
I booked an Apple review at the shop in lakeside they were unable to find a fault said it was a hardware problem and I would need to buy a new iPad
I then phoned apple apple help who talked me through a reset
At the reset a lot of photos of the birth of my granddaughter went missing the albums they were in was missing
I then booked an appointment at Genius Bar in covent garden
They backed up the computer on arrival
Their conclusion was the photos lost forever as the back up had overwritten the backed up photos that hasn't downloaded properly when reinstating backup
The pins in the iPad drawer for the sim are broken and I need a new iPad
Apart from being furious that despite apple knowing the problem was about lost photos they have by their actions lost them
The sim stopped working without the drawer being opened
The only people to open the drawer since it stopped working are apples employees so if pins are broken apple has broken them and still haven't identified the more likey software problem that stopped the sim working as it happened afte an update
It is impossible to visualise the pins in the SIM card slot I have tried with an ophthalmoscope and can't see them so how an Apple employee can see with his naked eye is beyond me
This seems to be a problem with this iPad as the net is littered with problems regarding this fault so I'm sure Apple know about it
My friend with a company use of these iPads has had several develop this problem and they have been replaced as staff have admitted to him it is a known fault
Wy should so done have one level of truth compared to another
Staff should not lie just to get someone out of a shop if they really don't know the answer
I feel I have highlighted several staff training issues and would like some reassurance that action is being taken about this don't seem to be able to find a way to complain to Apple Anyone know how?
There is an obvious problem with the SIM card comparability in this iPad I believe a software problem and would to know if it is actually being addressed and when a new update comes out will it ever work again or do I really have a useless piece of equipment now?
Are my photos really lost as staff have been useless at everything else I can't help but hope they don't know a retrieval route for this either
Any help very grateful
<Edited By Host>Actually, I'm sorry. I just re-read your post and you were certainly clear. I somehow got it in my head you set up the new phone from iCloud backup.
Since you've had the phone one week (I hope I got that right at least?) you are entitled to technical support directly with Apple. I'd either call them (1-800-MY-APPLE) or schedule a meeting at the Genius Bar at your Apple Store. I'm sorry I can't be more helpful. -
Gone back to factory settings and now sim card not recognised
Please can someone help. My daughter just bought a 3GS from eBay on 02 network. It has been restored back to factory settings but it won't let us do anything. It is also saying no sim card installed when we put it on iTunes. Please help.
Sounds like you bought a hacked/jailbroken phone that was either re-locked to the original carrier or damaged to the point that it will no longer recognize any SIM when you restored it.
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Had an issue with the second hand 2g Iphone not showing up on Itunes, Apple suggested a hard reset which I did, the phone now wants a "valid" sim to activate the phone, apple are saying I need the original sim(impossable) and o2 are uncertain what the issue is and suggest I get it jailbreaked/unlocked but I prefer not to deal in back street shops etc.
The guy I bought it from changes phones regularly as well as contracts etc so has no recollection of the number it was fist on or I could ask o2 for that.
HelpIt sounds like your second hand phone may not have been an O2 phone but a hacked phone. What is the model number of your iPhone? This might help determine if you have an O2 phone or one from elsewhere.
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i've got a vodsaphone payg sim: i've been given an iphone 3g, and when i connected it to my mac and itunes, a message told me that the sim was :not compatible" with the iphone. is this because, as i've been told, my card is an old style sim and i need the newer style that works In smart phones? if so, how do i go about getting the right card.
Contact your carrier & get a new sim...they should give you one for free.
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Iphone 5 SIM card not installed or no service
Hi from lady few weeks I am having this problem where phone says SIM card not installed or no service. Turning the phone on and off does work but it happens at least ten times a day. I have got a new SIM card thinking its a problem with the SIM card.
But now I have noticed the moment I switch on to 3G mode from the settings it does the same thing.
Can anyone tell me is it the problem with the phone or my service carrier. I have been working iPhone for almost two years never had this problem before.
I am using iPhone 5. ThanksHave you followed all steps in the article below?
iPhone: Troubleshooting No Service -
I have unlocked my iphone and when tried to upgrade it, i got an error, so i restored it.But i was not able to activate my iphone 3gs now...it is showing a message like ' sim card not found'..please help me with this regard
Try popping out the SIM card and turn off the phone.
Pop in the SIM card once again and turn on the phone, make sure that the SIM card is placed and seated perfectly in the tray!
Tell me how did you unlock your phone!? -
When you open iTunes this message appears. The sim card inserted in this iPhone does not Appear to be supported. Only compatible SIM cards from a supported Carrier may bre used to activate iPhone. Please insert the SIM card That came with your iPhone or visit a supported Carrier's store to receive a replacement sim card.
dear sir.
where i get this replacement sim card.i live in bangladesh.not have support carrier in my coutry..
so how get..please help me.. -
The SIM card inserted in this iPhone does not appear to be supported.
Only compatible SIM cards from a supported Carrier may be used to activate iPhone. Please insert the SIM card that came with your iPhone or visit a supported Carrier's store to receive a replacement SIM card.I got the same message.
I bought an iPhone 5 at full retail price from an AT&T store. I requested the phone to be unlocked through their unlock portal. The AT&T unlock system asked for the IMEI number, a copy of my receipt showing that I bougth the phone at "No Commitment" price. A few hours later I received a message from AT&T stating that the unlock request was approved. I then followed the instructions to back up the phone and restore it through Itunes. The phone activates normally with the AT&T SIM card. But when I insert my VODAFONE SIM I get the massage "THE SIM CARD... etc.
I tried again to back up & restore the phone 3 or 4 times, no success. I have also allowed 24 hours for the unlock process to complete. Still no luck.
I have checked again on the AT&T Unlock Status portal and it shows "Unlock approved".
Where is the issue here? Do I have to call Apple or return the phone to AT&T and get the unlocked phone through the Apple Store?
Thanks for any help on this. -
The SIM card inserted in this iPhone does
not appear to be supported.
Only compatible SIM cards from a supported Carrier may be used
to activate iPhone. Please insert the SIM card that came with your
iPhone or visit a supported Carrier's store to receive a
replacement SIM card.It appears that you have an iPhone that is locked to a carrier other than the one you were using. Now that you have tried to update the iOS, it has relocked. That is what happens if you are using a phone that has been hacked to unlock. You have also forfeited support from Apple and from this forum.
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Hello everyone,
I just updated my 3GS from iOS 5.0.0 to 5.0.1
Since the update, Itunes says that no SIM card is detected, and the iPhone says that it cannot be activated. It also obviously does not detect any network.
I tried restarting the phone several times, removing the SIM card several times, but it did not change anything, the SIM is still not detected.You do not need to keep posting the same thing over and over again.
Look to the right side of this page at "more Like this" or do a forum search.
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